1. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
PERSONAL DETAILS:
Name: Dmitriy Kupch
Age & DOB: 26 years, 30-07-1990
Languages: English (fluent), Russian (native)
OBJECTIVE:
Seeking a position to utilize my skills and abilities in the Information Technology
Industry that offers Professional growth while being resourceful, innovative and
flexible.
EDUCATION:
University of Alberta,
Edmonton, Canada
(September, 2014 - April, 2016)
Speciality: Master of Science in Internetworking
Graduate Studies, MINT faculty
Project: OpenStack - Service Orchestration with Openstack &
Implement Tenant Firewall with Brocade Vyatta vRouter
Almaty University of Power Engineering and Telecommunications,
Almaty, Kazakhstan
(June, 2008 - June, 2012)
Speciality : Radio Engineering, electronics and Telecommunications
Bachelor of Science in Mobile Radio Systems and Television Broadcasting program
Project: The implementation of Digital Radio Station
PROFESSIONAL EXPERIENCE: (7-years of Experience)
Computer Technician
ORTcom Ltd.
May 2006 – September 2006 (Summer Job)
• Assembling Computers
• Troubleshooting Hardware and Software issues
• Installations on customers side
System Administrator
TS Group Kazakhstan
April 2008 – August 2008 (5 months)
• Administration of 25 Computers with Active Directory
• Administration of 2xWindows Server 2003 machines
• Troubleshot CCTV issues such as Network, Software or Hardware
• Troubleshot onsite IT related problems

2. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
CEO & Founder
ITLABS.KZ
Oct 2009 – present (6 years)
• Providing IT support (onsite/offsite) for 8 companies for 6 years.
• Organized work team with 4 Technicians in it.
• Provided Support for: Databases, Servers, Operating Systems, Kerio Winroute Firewall, Active Directory,
Cloud Services, CCTV (Digital/Analog), Distinction of user privileges.
• Had an experience of accounting software.
• Worked and implemented CRM systems.
• Installation and support of VOIP system including GSM/POTS to SIP and reverse.
• Created and supervised several websites.
Lead Technician
TES Canada (IBM)
May 2015 – present (April 2016)
• Providing onsite IT support for Bank Infrastructure across North-West territories (for 2 main Canadian
Banks)
• POS installs/upgrades, software installations, computer peripherals, desktop/laptop roll-outs and server
migrations.
• Provided Support for: accounting software, network printers and etc.
• Laptop/PC OS migration (Backup User’s Data, Laptop/PC Depot, OS installation, Recover user’s Data)
• Customer support
• Troubleshooting software issues
• Creating tickets with Command Center
Independent contractor
FieldNation
https://app.fieldnation.com/kupch
September 2015 - present
• APPLE INC. (starting October 2015 - present)
Server installations
Network troubleshooting
Ticket elevations
• FusionStorm (starting October 2015 - present)
HP VHS Server Installations
HP VIS Server Installations
UCS Server installations
Server rack cable management
TOR Switches Installations and configurations
POTS troubleshooting on CME
• NCR - POS Install/De-Install

3. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
Network Technician at AUDCOMP
August 2016 – present
(Permanent, Full-time)
Responsibilities:
• Remote Help-Desk support
• Monitor and manage infrastructure availability, performance and capacity per SLA and best practice
• Maintain documentation (Reports, Network Diagrams, Instructions, etc.)
• Escalate any critical issues with vendors
• Resolve any urgency in responding to critical alarms
• Administration/Configuration/Deployment/Support of the items mentioned in Skills section below.
Skills:
• Microsoft Windows Server 2000/2003/2008 R2/2012 R2
• Microsoft Active Directory
• Microsoft Exchange 2003/2007/2010/2013
• Backup Software / Migration and infrastructure upgrade
• Various Firewall systems configurations
• Server hardware, routing/switching configurations (Cisco, Cisco ASA, etc.)
• Commercial security appliances configuration and support
• Microsoft Office 365 Deployment & Configuration
• Microsoft Hyper-V, VMware ESXi 4.x & 5.x, VMware vCener
• Database Server & Webserver implementation
• iSCSI & FC SAN/NAS Storage
• Various private/public cloud services
TECHNICAL EXPERIENCE:
Networking:
 Cisco Routers and Switches
 Alcatel Routers Configuration
 Juniper SRX
 Known protocols: RIP, EIGRP, OSPF, BGP, IS-IS, VPN, MPLS, VPLS, etc.
 QOS and Traffic Engineering
OS:
• MS Windows 95-8.1
• MS Windows Server (2003 - 2012) with Active Directory
• Ubuntu Linux (8.04-14.04), Xubuntu, CentOS, Ubuntu Server (8.04-15.04), Zentyal Server
• MacOSX, MacOSX Server

4. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
DEVELOPMENT SKILLS:
• Python
• RestAPI, Google Geo API
• JSON, XML
• SQL, SQLite
• HTML/CSS
• CMS: Joomla, Wordpress, Drupal
• ACD Systems/Adobe Master Collection/ ACAD Software
SOFTWARE:
• VPN (OpenVPN, Softether VPN Solutions)
• VMware, Hyper-V, ESXi, VirtualBox, KVM, QEMU
• OpenStack, JuJu, MAAS, VMware VCenter
• CRM: Redmine, SugarCRM, Bitrix24
• Ticketing systems: OS Ticket, OTRS
• Monitoring systems: Webmin, Nagios
DIGITAL SIGNAGE EXPERIENCE:
• Scala
• LG SuperSign
• Samsung Magic Info
• XIBO (Open Source Digital Signage Solution)
SKILLSET:
• VOIP (Asterisk using Elastix or CMD), CUCM/CME (Cisco Voice)
• CCTV installation and maintaining (including AxxonSoft Intellect system with face detection,
ZoneMinder CCTV Server, ISPY)
• Biometrical security systems with daily reports and automated salary calculations: Anviz, Biotime
• Video And Radio Broadcasting and Multicasting, Podcasting
• Mobile Base Station System Installation (GSM BSS).
• Providing full support of: MS Active Directory, Kerio Winroute Firewall, LAMP
• HDD recovery (from RAID as well): Victoria, GetDataBack ntfs/fat32, Active Partition Recovery
• Experience with Apple: parts replacement, BootCamp, providing full support of MacOSX Server
• POS-Ready systems support: NCR Aloha, R-keeper ver.6,7
• Troubleshooting

5. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
EDUCATION PROJECT EXPERIENCE:
Universityof Alberta,
Edmonton, AB, Canada
1. Final Project of Master of Science in Internetworking program:
Project name:
“OpenStack - Service Orchestration with Openstack & Implement Tenant Firewall
with Brocade Vyatta vRouter”
Short Description: FaaS configuration realized using RESTfull API, LaaS realized using Layer-7
KEMP Load Balancer virtual appliance, Orchestration has been established using Heat
orchestration module in Openstack Cloud Environment.
2. Socket Programming (January 2015)
• Simulated using Python, a Peer-to-Peer File Sharing Network via ad hoc connections. Both
Stream Sockets (TCP) and Datagram Sockets (UDP) were implemented.
• Simulated using Python, a Client-Server file socket Programming. This allows a client to request
and get current Date and Time from the server.
Almaty Universityof Power Engineering and Telecommunications,
Almaty, Kazakhstan
1. Final Semester Project as Part of the Radio Engineering Curriculum.
Project Name: "The implementation of digital radio station "
Short Description: Radio signal broadcasts stream via IP Protocol to Server and Users can listen
to i through the Internet Network.
2. Assembled the university’s DVB-T and IP-CCTV laboratory
3. Research work of the student “Noise immunity of CCTV systems”
4. Designing CCTV Stream system with basic concept of broadcasting IP camera stream to the VPN
Server through 3G/4G Network, so clients can access it though all kinds of modern devices and
cross-platform browsers.

6. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
CERTIFICATIONS/LICENSCES:
 CCNP Cisco Certified Network Professional in Routing and Switching (Jun. 2016)
http://www.ciscocertificates.com/verify.cfm
No.425416319853BMZF
 CCNA (May 2015)
http://www.ciscocertificates.com/verify.cfm
No.421479539204JMAF
 Comptia A+ (Mar. 2015)
http://verify.CompTia.org
No. 10JGBVFG1GQEC334)
 Brocade Certified vRouter Engineer 2013 (Dec. 2015)
https://www.certmetrics.com/brocade/public/verification.aspx
No. F8KWW6W2DEFQ5NGC
 Python for Everybody, (May 2016)
a 5-course specialization by University of Michigan on Coursera
Programming for Everybody (Python) (Aug. 2015)
Using Python to Access Web Data
Using Databases with Python (SQLite)
 Class Full G Class Driver’s License (Own a 4-door vehicle)
 Certificate of successful completion of 2-months internship at “Kar-tel” LLP (Jan. 2011)
(Kazakhstan, Cell Network provider http://www.beeline.kz)
Department: BaseStationSystem
Responsibilities: BTS installation with 3G networking
WORK PROJECT EXPERIENCE:
1. Designing complex network project for the Ministry of Defense of Kazakhstan
2. Provided IT Support for three courts in Almaty, Kazakhstan up to 250 computers and printers with
network and database.
3. Assembling online radio, creating web site from the very beginning http://kosanostra.kz, analyzing
statistics, providing video stream support.
5. Project Manager of HYUNDAI.KZ website since 2012 year till July 2014. (Hyundai Auto Kazakhstan)
6. Providing support services for Content Management, Display installations, Server installations.
Since 2012 and present working with KFC’s Digital Signage systems in Kazakhstan.
7. The Face Shop Kazakhstan realized digital video surveillance system with implementation counter of
clients using cameras and displaying statistics on the website, for this project I used Python, SQLite, FTP

7. Dmitriy Kupch
499 Cosburn ave., Toronto, ON, M4J 2N7
Cell: 647-787-8556
e-mail: adcpdk@gmail.comDK
MINI PROJECTS:
1. Constructing and providing support of remote CCTV streaming systems using 3G/4G networks and VPN
tunnel.
2. Repairing notebooks, personal computers hardware, and replacing parts. Work with electric circuits.
3. DVB-T signal transmission
4. Configured and deployed world-wide working IP telephony system for calls from/to country, where GSM
Gateway is stored. Elastix, OpenVPN and GSM Gateway has been used for this project.
ELECTIVES TAKEN:
Python, PHP for beginners, Networking, Cisco internetworking, Alcatel Lucent Routers Configuration,
Comptia A+
UNIVERSITY OF ALBERTA COURSES TAKEN:
• Physical Layer (MINT 700)
• Data Communication Protocols (MINT 702)
• Internet Protocol Suite (MINT 704)
• Internet Applications And Programming (MINT 706)
• Internet Laboratory (MINT 708)
• VOIP and MPLS Lab (MINT 720)
• Advanced Routing And Network Management (MINT 715)
• High-Performance Internet Architectures (MINT 719)
COURSERA.ORG COURSES TAKEN:
• SDN (Software Defined Networking) Course offered by Princeton University
• Python for Everybody, a 5-course specialization by University of Michigan on Coursera.
Specialization Certificate earned on May 6, 2016
• Programming for Everybody (Python)
• Using Python to Access Web Data
• Using Databases with Python
Capstone Project: Retrieving, Processing, and Visualizing Data with Python
OTHER ACTIVITIES & HOBBIES:
 Organized various cultural activities during school time
 Reassembled and fired up the engine of my first vehicle at the age of 16
 Owned and administrated IT company in Kazakhstan with team of 4 people - 2009-2015
Responsibilities: Head of IT Department, Account manager, System Administrator
DECLARATION:
I hereby declare that the above written particulars are true to the best of my knowledge and belief.