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Custom Development: The Business
Advantage of Custom Platform Engineering
by Scott Harper
https://by.dialexa.com/the-busin...
Dialexa
We are on a mission to make every
company a great technology company.
We work with organizations to define and
exe...
When Samer, our
VP of Engineering,
and Russell, our
Head of Technology
Strategy, discussed
the differences
between monolit...
But if it wasn’t tough enough
to just find a middle ground
between platforms and
microservices, you also have
to decide wh...
Finding the right areas to
invest in custom
development doesn’t have to
be so difficult. Here are a
few things you need to...
Custom Development
Drives Business
Differentiation
Get the full write up of
this slideshare HERE
You can separate a businesses into two
primary buckets. First, there are the common
business systems that are necessary to...
There might be some
industries where you can
differentiate through a CRM
system, but for the most part
you can rely on thi...
However, the second bucket is where you must
decide what’s unique about your business. When
you look at what’s unique abou...
Differentiation can come in many
different forms, but it’s easiest to
think of it under three business
leaders:
• CIOs typ...
While your product might be the first thing you think about
for business differentiation, internal applications and daily
...
To read more you can find the full article at
https://by.dialexa.com/the-business-
advantage-of-custom-platform-engineering
The Adoptability Problem For
New Internal Technology
Get the full write up of
this slideshare HERE
One reason why custom development is so
important for unique internal processes is that CIOs
face adoptability and change ...
When you introduce COTS software
for a unique business process, you
start making modifications to
workflow to meet the tec...
The question you have to ask yourself is: “Do we
want to bend the way we work to meet the needs of
new technology? Or do w...
Think about the systems you have in place today. Are you
sacrificing your ability to differentiate with technology in
orde...
Rather than struggling
to redefine workflows,
custom development
lets you adapt
technology to meet the
needs of your uniqu...
Resisting the need for custom
development in some areas of
your business would be like
how the taxi industry resisted
Uber...
If you’re constantly compromising
what makes you unique, you might
survive for a while—but eventually
you’ll fall victim t...
Does your software platform strategy support your
business demands?
Download or free eBook:
Platform Thinking: Creating Re...
How Dialexa Uses Custom
Development For
Workplace Efficiency
Get the full write up of
this slideshare HERE
When we thought about what makes
Dialexa unique, one thing that kept
coming up was our ability to manage
many different cl...
We could go into Jira and access all of the data we
needed for various projects, but there was so much
friction for us bec...
When we built our in-
house Engage dashboard, we
thought about what was most
important for us to recognize at a
glance. Be...
Quickly recognizing
where the bottlenecks
are means
streamlining operations
so we can continue to
differentiate our client...
What Makes Your
Company Unique?
Get the full write up of
this slideshare HERE
The reason companies compromise on their unique workflows
and adopt COTS software is that custom development seems
dauntin...
PROPERTY OF DIALEXA LLC ©2017 - CONFIDENTIAL & PROPRIETARY
Thank You
Doug Platts
VP of Marketing
marketing@dialexa.com
If ...
Upcoming SlideShare
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Custom Development: The Business Advantage of Custom Platform Engineering

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Finding the right areas to invest in custom development doesn’t have to be so difficult. Here are a few things you need to know to make the right choice.

Full write-up: https://by.dialexa.com/the-business-advantage-of-custom-platform-engineering

Published in: Technology
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Custom Development: The Business Advantage of Custom Platform Engineering

  1. 1. Custom Development: The Business Advantage of Custom Platform Engineering by Scott Harper https://by.dialexa.com/the-business-advantage-of-custom-platform-engineering
  2. 2. Dialexa We are on a mission to make every company a great technology company. We work with organizations to define and execute digital transformation strategies to improve business operations and customer experiences. Our services include: • Multi-Year Technology Roadmap • Platform Engineering • User Experience Design • Custom Software Development • Hardware Prototyping /IoT
  3. 3. When Samer, our VP of Engineering, and Russell, our Head of Technology Strategy, discussed the differences between monoliths and microservices and their data models, they gave you a lot to think about. Get the full write up of this slideshare HERE
  4. 4. But if it wasn’t tough enough to just find a middle ground between platforms and microservices, you also have to decide whether you can get by with a COTS solution or if you need custom developed technology. Get the full write up of this slideshare HERE
  5. 5. Finding the right areas to invest in custom development doesn’t have to be so difficult. Here are a few things you need to know to make the right choice. Get the full write up of this slideshare HERE
  6. 6. Custom Development Drives Business Differentiation Get the full write up of this slideshare HERE
  7. 7. You can separate a businesses into two primary buckets. First, there are the common business systems that are necessary to any company. Whether you’re Walmart, Amazon, or a smaller-scale enterprise, you need things like HR technology, CRM, ERP systems, and payroll, for example. Get the full write up of this slideshare HERE
  8. 8. There might be some industries where you can differentiate through a CRM system, but for the most part you can rely on third-party tools for these common functions. Get the full write up of this slideshare HERE
  9. 9. However, the second bucket is where you must decide what’s unique about your business. When you look at what’s unique about your business processes, you can start to recognize opportunities to differentiate through custom technology. For many businesses, this business differentiation occurs close to the edge of customer interaction. Get the full write up of this slideshare HERE
  10. 10. Differentiation can come in many different forms, but it’s easiest to think of it under three business leaders: • CIOs typically look for inefficiencies in internal applications • CTOs focus on product-related differentiation • Emerging Chief Digital Officers handle websites and mobile. However, often times these are more marketing/customer experience functions as opposed to complex custom development cases. Get the full write up of this slideshare HERE
  11. 11. While your product might be the first thing you think about for business differentiation, internal applications and daily operational efficiencies are often the most unique part of your company. Get the full write up of this slideshare HERE
  12. 12. To read more you can find the full article at https://by.dialexa.com/the-business- advantage-of-custom-platform-engineering
  13. 13. The Adoptability Problem For New Internal Technology Get the full write up of this slideshare HERE
  14. 14. One reason why custom development is so important for unique internal processes is that CIOs face adoptability and change management issues when deploying new off the shelf applications. Get the full write up of this slideshare HERE
  15. 15. When you introduce COTS software for a unique business process, you start making modifications to workflow to meet the tech specifications. But if the process is truly unique, you’ll face employee resistance and diminish the value or your unique process as you modify your business to adopt new software. Get the full write up of this slideshare HERE
  16. 16. The question you have to ask yourself is: “Do we want to bend the way we work to meet the needs of new technology? Or do we want to bend technology to meet our unique business needs?” Get the full write up of this slideshare HERE
  17. 17. Think about the systems you have in place today. Are you sacrificing your ability to differentiate with technology in order to meet the needs of a COTS solution? Are you struggling to get employees to buy into third-party applications? If your employees had a choice to use your software, would they? Or are you force feeding it to them? Get the full write up of this slideshare HERE
  18. 18. Rather than struggling to redefine workflows, custom development lets you adapt technology to meet the needs of your unique business processes. And when you have technology that is custom-fit for your workflows, you can start differentiating in a way that drives business results. Get the full write up of this slideshare HERE
  19. 19. Resisting the need for custom development in some areas of your business would be like how the taxi industry resisted Uber. They already had the value creation done because they worked out the logistics, distribution, recognition, and everything else you need for a differentiated business. But when taxi companies failed to meet customer demands by developing new technology, they opened the door for Uber to eat their lunch. Get the full write up of this slideshare HERE
  20. 20. If you’re constantly compromising what makes you unique, you might survive for a while—but eventually you’ll fall victim to growing digital transformation demands. This is the attitude we had when we built Engage, our own custom dashboard software that boosts workplace efficiency. Get the full write up of this slideshare HERE
  21. 21. Does your software platform strategy support your business demands? Download or free eBook: Platform Thinking: Creating Real-World, Scalable Platforms
  22. 22. How Dialexa Uses Custom Development For Workplace Efficiency Get the full write up of this slideshare HERE
  23. 23. When we thought about what makes Dialexa unique, one thing that kept coming up was our ability to manage many different client projects without sacrificing quality or attention to detail. Information accessibility is critical to maintaining these differentiators. Get the full write up of this slideshare HERE
  24. 24. We could go into Jira and access all of the data we needed for various projects, but there was so much friction for us because it didn’t perfectly fit our workflow. It would take me 15 minutes just to log in, go through our different projects, and make notes for the day. Get the full write up of this slideshare HERE
  25. 25. When we built our in- house Engage dashboard, we thought about what was most important for us to recognize at a glance. Being able to see whether we were behind schedule, on time, or ahead of schedule was most important, so we moved forward with a color-coded system on the dashboard. Now, I can quickly glance at Engage and understand the current project statuses just by seeing which are red, yellow, and green. Get the full write up of this slideshare HERE
  26. 26. Quickly recognizing where the bottlenecks are means streamlining operations so we can continue to differentiate our client- facing services. You’ll be surprised how much of a difference you’ll notice when you adapt technology to your needs (not the other way around). Get the full write up of this slideshare HERE
  27. 27. What Makes Your Company Unique? Get the full write up of this slideshare HERE
  28. 28. The reason companies compromise on their unique workflows and adopt COTS software is that custom development seems daunting. But as digital transformation accelerates business change, you can’t afford to sacrifice what makes you most unique. Get the full write up of this slideshare HERE
  29. 29. PROPERTY OF DIALEXA LLC ©2017 - CONFIDENTIAL & PROPRIETARY Thank You Doug Platts VP of Marketing marketing@dialexa.com If you are looking to undertake a digital transformation initiative, contact Dialexa today and see how we can help make your company a great technology company. Get the full write up of this slideshare at https:// by.dialexa.com/the-business-advantage-of-custom- platform-engineering

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