1. Dear Prospective Employer,
My name is James R. Johnson. I am a Service Engineer at
Valmet. I have worked with Mr. Dennis Nguyen for several
years. He has assisted with the troubleshooting,repair and set
up of computers for our service organization.He hasalso
installedour product software and configured computers to
run our distributed control system products. He has also done
qualityinspection testing and productiontesting and setup of
telemetry interface modules for our systems. And he has
performed firmware updateson those same modules. Although
it was not part of his duties, he and I discussed his interest in
networks and IT support. He has alwaysbeen thorough and
detail oriented. He is good at pursuing a job to completioneven
if he has to obtain extra information or discover new
procedures to accomplish the goal. I recommend him for a
positionthat will use these skills.
Jim JohnsonRegional Service Engineer, Help Desk Valmet,
maxDNA Service Projects
2750 Morris Rd., Lansdale,PA 19446 215 393 4229