1. Dennis Greenfelder
12855 Meadowbrook Dr., Traverse City, MI 49684 (231) 933-7122 dennisgreenfelder@yahoo.com
Education
M.S.A. Business Administration, Public Administration
Central Michigan University
Master’s Thesis: Outlined process to recruit and train replacements for top-level vacancies from planned retirement.
B.A. Business Administration, Marketing
Central Michigan University
Work Experience
CenturyLink, Outside Plant Technician; Kingsley, MI 1997-Present
 Evaluate, prioritize, and submit requests for placement of new plant facilities.
 Monitor work performed by CenturyLink contractors.
 Maintain outside plant facility records.
 Install and repair residential and business phone lines and High Speed Internet.
 Install and repair various Centrex, PBX, Key Systems, Computer Networks, and High Capacity Data Circuits.
 Cutover, repair and engineer layout of subscriber carrier systems.
 Earned Circle of Excellence award in 2007 for top revenue generation in the state of Michigan.
CenturyLink, Business Systems Representative; Pinconning, MI 1992-1997
 Increased sales from $25,000 in 1992 to over $1,000,000 annually by 1997.
 Introduced a training program to familiarize CenturyLink technicians with new product offerings.
 Instrumental in the development of the Marketing Department.
 Designed CenturyLink’s first annual Product Workshop—a weeklong series of seminars and hands-on classes
intended to introduce employees to other aspects of the company work routine.
 Contributed to cost studies for new product introductions such as Centrex, Internet, and Voice Mail.
 Updated contracting procedures for CenturyLink’s lease, sale, and maintenance agreements for customer
equipment, increasing profits by 6%.
Chesaning Village Council; Chesaning, MI 1992-94
 Elected to Board of Trustees and Head of Parks and Recreation.
 Conducted grant writing for Downtown Development Construction Project with MDOT highway project.
 Served on Camp Ground Construction Project, which required consultation with EPA on Wetland Permits.
 Responsible for contract negotiation with city employees and with Saginaw County Sherriff Department for city
police services.
Designs by Bean, Co-Founder; Chesaning, MI 1990-92
 Co-founded silk-screening and embroidery business which acquired large accounts, including Special Olympics
and various school systems.
 Designed business plan for investing in new production equipment and staffing to keep pace with increasing sales.
Nu-Wool Insulation, Cellulose Insulation Manufacture, Account Rep.; Jenison, MI 1987-90
 Responsible for new sales generation, training insulation contractors on new installation process, and tradeshow
set up and operation.
Ace Hardware, Retail Store Manager; Chesaning, MI 1983-87
 Responsible for managing six employees, overseeing $1.5 million in inventory control, and bookkeeping.
Affiliations
 Traverse City National Cherry Festival Volunteer
 Knights of Columbus Member
 Chesaning Village Council
 Rotary Exchange