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Social Media Marketing Webinar:

  How to Grow Followers &
  Convert Leads on Twitter


     Thanks for joining us. We will begin at:
                  11:00 am PST
                  12:00 pm MTN
                   1:00 pm CST
                   2:00 pm EST


                                             Toll: +1 (484) 589-1011
                                          Access Code: 487-354-779
Today’s Webinar

• Can I receive a copy of the deck after the webinar?

   - Yes. Please email smm@webmarketing123.com.

• Engage with us!

   -Use hashtag #WM123
   -Follow @webmarketing123

• Want to learn more?

   - Contact us for a complimentary digital marketing analysis.
   Details at end of webinar.

                                                        #WM123
                                                        @webmarketing123
                                                        @bradleywjoe
1 Building Your Presence
  Construct a solid foundation for your brand on Twitter

2 Engaging Your Followers
  Execute a clear strategy to cultivate more quality conversations

3 Measuring Your Traction
  Implement monitoring to track your engagement and lead conversions

4 Key Takeaways
  Grow your tweet base to spread your brand awareness and generate leads




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
1 Building Your Presence
  Construct a solid foundation for your brand on Twitter

2 Engaging Your Followers
  Execute a clear strategy to cultivate more quality conversations

3 Measuring Your Traction
  Implement monitoring to track your engagement and lead conversions

4 Key Takeaways
  Grow your tweet base to spread your brand awareness and generate leads




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
1 Building Your Profile Page
How should you brand your profile?


   • Personalize with a detailed company bio and logo
   • Optimize with relevant keywords
   • Set expectations!
   • Design an engaging background that relates to your product/service




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
1 Building Your Profile

How should your maintain your profile?

   • Post relevant tweets several times throughout the day


   • Recommended topics include:


       • Industry updates


       • Company specific updates


       • Be a curator of useful content


       • Retweets from thought-leaders in the industry

                                                             #WM123
                                                             @webmarketing123
                                                             @bradleywjoe
1 Attracting Followers

How do I get more followers?

   • Follow relevant people in your industry
       • 1 out of every 4 people will follow you back

   • Place your social media links on:

       • Your website (blogs, articles, etc.)

       • Corporate collateral

       • Industry event messaging

       • Uniform email signatures


                    Tip: Don’t forget about competitive analysis!

                                                                    #WM123
                                                                    @webmarketing123
                                                                    @bradleywjoe
1 Twitter Directories

Twellow – Directory of people by expertise or profession




Just Tweet It – Directory for genres by category
(ex: bloggers, media, technology)
                                                           #WM123
                                                           @webmarketing123
                                                           @bradleywjoe
1 Promoted Tweets and Accounts
 Promoted Tweets
  - Tweets will appear as
 content in search results
  - Allows businesses to
 speak to users that don’t
 currently follow your
 account




                             Promoted Accounts
                              - Will appear under “Who to Follow”
                              - Great for gearing up for new product
                             release


                                                                       #WM123
                                                                       @webmarketing123
                                                                       @bradleywjoe
1 Cross-promote and Share

         Extend your brand across networks

            • Link your Twitter account to your:

                • Blog

                • Facebook page

                • Email signature

                • LinkedIn company profile

                • Whitepapers, eBooks




                                                   #WM123
                                                   @webmarketing123
                                                   @bradleywjoe
1 Manage Who You Follow

Who should you follow?

• Research sources that will build your credibility

• Follow sources based on:

    • Their bio and type of work

    • High frequency of daily tweets

    • Quality of tweets

    • Thought-leaders in the industry

    • Relevance of tweets to your business,
    value prop, and consumer audience

Goal: The people who you follow, start to follow you!
                                                        #WM123
                                                        @webmarketing123
                                                        @bradleywjoe
1 Building Your Presence
  Construct a solid foundation for your brand on Twitter

2 Engaging Your Followers
  Execute a clear strategy to cultivate more quality conversations

3 Measuring Your Traction
  Implement monitoring to track your engagement and lead conversions

4 Key Takeaways
  Grow your tweet base to spread your brand awareness and generate leads




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
2 Stay in Tune With Your Followers

How do I engage my followers?




   • Track trending topics




   • Engage with hashtags




                 Tip: Don’t forget to leave space for retweets!

                                                                  #WM123
                                                                  @webmarketing123
                                                                  @bradleywjoe
2 Building Your Following
                       Encourage conversation
What are some hashtag best practices?

   • Your tweets will display in Twitter search results under that hashtag
       • Allows your profile to be searchable on that term/topic

   • Look for trending topics daily & create a tweet that is relevant for your
   company

   • If there is an upcoming conference for your industry, tweet on that
   specific hashtag




                                                                         #WM123
                                                                         @webmarketing123
                                                                         @bradleywjoe
2 Building Your Following
                       Audience question

            Which hashtags do you use for your business?


Good hashtag examples:

#SXSW
#solar
#cisco


Bad hashtags examples:

#!thermal imagers
#$$$growyourbusiness


                                                           #WM123
                                                           @webmarketing123
                                                           @bradleywjoe
2 Building Your Following
                       Audience question

            Which hashtags do you use for your business?


Good hashtag examples:

#SEM
#SEO
#SMM

                             Twitter does not recognize special
Bad hashtags examples:       characters or spaces after the hash sign.
                             You want to stick to a short name/word
#!thermal imagers            that is easy to spell and search on.
#$$$growyourbusiness


                                                                #WM123
                                                                @webmarketing123
                                                                @bradleywjoe
2 Engaging Your Following
              Best time to tweet?




                 Noon and 6pm

                                    Courtesy: Kiss Metrics   #WM123
                                                             @webmarketing123
                                                             @bradleywjoe
2 Engaging Your Following
          What days should you tweet?




              Midweek and Weekends

                                     Courtesy: Kiss Metrics   #WM123
                                                              @webmarketing123
                                                              @bradleywjoe
2 Engaging Your Following
          How often should you tweet?




                1-4 tweets per hour

                                      Courtesy: Kiss Metrics   #WM123
                                                               @webmarketing123
                                                               @bradleywjoe
2 Engaging Your Following
                              Schedule your tweets
Seesmic - https://seesmic.com
CoTweet - http://cotweet.com

    • Strategize your tweet schedule

    • Stay active on a daily basis:
          • High-Frequency

         • High-Quality




                                                     #WM123
                                                     @webmarketing123
                                                     @bradleywjoe
2 Engaging Your Following
                        Reach out and respond
@Replies




Simply click the reply icon and type @
followed by recipient’s Twitter
username




                                                #WM123
                                                @webmarketing123
                                                @bradleywjoe
2 Engaging Your Following
                                Retweet others
Retweets

  • Monitor your retweets:

      • Keep up with bloggers & media


      • Boost your credibility by retweeting
      other experts in the field




                                                 #WM123
                                                 @webmarketing123
                                                 @bradleywjoe
2 Engaging Your Following
                 Create conversation on mentions
Mentions

   • Respond and converse


   • Exchange thoughts on the
   material behind the mention


   • Draw attention to the mention
   within your community


   • Boost brand awareness and
   reputation management in the field


                                                   #WM123
                                                   @webmarketing123
                                                   @bradleywjoe
2 Engaging Your Following
                            Create a TweetUp
What is a Tweet Up?

   • Twitter users of the same interests gather to meet face-t0-face

   • Great for publicity and stimulating buzz

   • Business growth opportunity

   • Relationship building tactic

   • Opportunity to build credibility and
   networking contacts

   • Optimal to meet after a conference
   or other business event


                                                                       #WM123
                                                                       @webmarketing123
                                                                       @bradleywjoe
1 Building Your Presence
  Construct a solid foundation for your brand on Twitter

2 Engaging Your Followers
  Execute a clear strategy to cultivate more quality conversations

3 Measuring Your Traction
  Implement monitoring to track your engagement and lead conversions

4 Key Takeaways
  Grow your tweet base to spread your brand awareness and generate leads




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
3 Measuring Your Traction
            Make it easy to share your content

 • Encourage social sharing to drive traffic to
 your website:

     • Share blog content




     • Add the Twitter share button along with the
     other share icons (social plug-in)




     • Places share buttons next to blogs, articles,
     content downloads
                                                       #WM123
                                                       @webmarketing123
                                                       @bradleywjoe
3 Measuring Your Traction
                 Measure performance of content
How can you tell how well your content is received?

   • Learn what your community likes and wants to see more of

   • In Analytics, you can view which content draws most traffic

       • eBook download
       • Webinar sign-up
       • More…




                                                                   #WM123
                                                                   @webmarketing123
                                                                   @bradleywjoe
3 Measuring Your Traction
                   Monitor your lead growth
• Use TwitterCounter - http://twittercounter.com/pages/you

                   What are your Twitter statistics?




                                                             #WM123
                                                             @webmarketing123
                                                             @bradleywjoe
3 Measuring Your Traction
                            Audience question

                       Who are your main competitors?

• TwitterCounter - http://twittercounter.com/pages/you

• Test your stats against your competitors!




                                                         #WM123
                                                         @webmarketing123
                                                         @bradleywjoe
3 Measuring Your Traction
                                     Clicks
How can you measure your tweeting impact?

• Use free monitoring tools:
    • Bit.ly
    • ClickToTweet

• Bit.ly will measure your number of clicks over segments of time




                                                                    #WM123
                                                                    @webmarketing123
                                                                    @bradleywjoe
3 Measuring Your Traction
                        Monitor your referral traffic
• Traffic – Create a custom filter that captures
referrals from social media sites
                                                      • Average Time on Site / Page views –
                                                      Measure engagement level
                • New Visits – Report against other
                sources of traffic




                                                                               #WM123
                                                                               @webmarketing123
                                                                               @bradleywjoe
3 Measuring Your Traction
                    Manage your engagement path
How can you measure your customer engagement?

• TweetStats – www.tweetstats.com

    • View trends

    • View stats on your tweets
         • How many retweets you receive/mo.
         • How many tweets you are making/mo.

    • Can measure customized time periods

    • Can view activity on a day-to-day basis




                                                  #WM123
                                                  @webmarketing123
                                                  @bradleywjoe
3 Track Leads to Your CRM

How can you track where your leads come from?

• Salesforce – www.salesforce.com

    • Determine the lead source
    • Upload your leads with the lead source marked
    • View and compare your contacts by lead source
         • Ex: Twitter, Facebook, LinkedIn campaigns




                                                       #WM123
                                                       @webmarketing123
                                                       @bradleywjoe
1 Building Your Presence
  Construct a solid foundation for your brand on Twitter

2 Engaging Your Followers
  Execute a clear strategy to cultivate more quality conversations

3 Measuring Your Traction
  Implement monitoring to track your engagement and lead conversions

4 Key Takeaways
  Grow your tweet base to spread your brand awareness and generate leads




                                                                     #WM123
                                                                     @webmarketing123
                                                                     @bradleywjoe
4 Key Takeaways

• Start out by developing a strategy around your customer base.

• Discover what your followers are interested in.

• Establish your brand as a reliable, knowledgeable source in the industry.

• Tweet and share updates, offering, news that relates to your audience.

• Draw repetitive engagement and encourage natural conversion paths.




                                                                   #WM123
                                                                   @webmarketing123
                                                                   @bradleywjoe
Contact us to qualify for a Free Site Analysis!
 Custom Analysis includes:


 •   Social Media Strategy: Whether you’re B2C or B2B, discover
     frameworks that will best help you track and measure your social media
     campaign’s success.

 •   Customer Engagement Plan: Identify which social media channels
     your prospects spend their time on. Find out how to create real
     engagement and trusted relationship to build brand advocates.

 •   Share of Voice Analysis: Determine where you stand against your top
     competitors in the digital realm. Find out your online “market share” and
     identify areas for improvement.



 Please contact:
 smm@webmarketing123.com

                                                                             #WM123
                                                                             @webmarketing123
                                                                             @bradleywjoe
Thank You!

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Webmarketing123: How to Grow Followers and Convert Leads on Twitter 08-17-2011

  • 1. Social Media Marketing Webinar: How to Grow Followers & Convert Leads on Twitter Thanks for joining us. We will begin at: 11:00 am PST 12:00 pm MTN 1:00 pm CST 2:00 pm EST Toll: +1 (484) 589-1011 Access Code: 487-354-779
  • 2. Today’s Webinar • Can I receive a copy of the deck after the webinar? - Yes. Please email smm@webmarketing123.com. • Engage with us! -Use hashtag #WM123 -Follow @webmarketing123 • Want to learn more? - Contact us for a complimentary digital marketing analysis. Details at end of webinar. #WM123 @webmarketing123 @bradleywjoe
  • 3. 1 Building Your Presence Construct a solid foundation for your brand on Twitter 2 Engaging Your Followers Execute a clear strategy to cultivate more quality conversations 3 Measuring Your Traction Implement monitoring to track your engagement and lead conversions 4 Key Takeaways Grow your tweet base to spread your brand awareness and generate leads #WM123 @webmarketing123 @bradleywjoe
  • 4. 1 Building Your Presence Construct a solid foundation for your brand on Twitter 2 Engaging Your Followers Execute a clear strategy to cultivate more quality conversations 3 Measuring Your Traction Implement monitoring to track your engagement and lead conversions 4 Key Takeaways Grow your tweet base to spread your brand awareness and generate leads #WM123 @webmarketing123 @bradleywjoe
  • 5. 1 Building Your Profile Page How should you brand your profile? • Personalize with a detailed company bio and logo • Optimize with relevant keywords • Set expectations! • Design an engaging background that relates to your product/service #WM123 @webmarketing123 @bradleywjoe
  • 6. 1 Building Your Profile How should your maintain your profile? • Post relevant tweets several times throughout the day • Recommended topics include: • Industry updates • Company specific updates • Be a curator of useful content • Retweets from thought-leaders in the industry #WM123 @webmarketing123 @bradleywjoe
  • 7. 1 Attracting Followers How do I get more followers? • Follow relevant people in your industry • 1 out of every 4 people will follow you back • Place your social media links on: • Your website (blogs, articles, etc.) • Corporate collateral • Industry event messaging • Uniform email signatures Tip: Don’t forget about competitive analysis! #WM123 @webmarketing123 @bradleywjoe
  • 8. 1 Twitter Directories Twellow – Directory of people by expertise or profession Just Tweet It – Directory for genres by category (ex: bloggers, media, technology) #WM123 @webmarketing123 @bradleywjoe
  • 9. 1 Promoted Tweets and Accounts Promoted Tweets - Tweets will appear as content in search results - Allows businesses to speak to users that don’t currently follow your account Promoted Accounts - Will appear under “Who to Follow” - Great for gearing up for new product release #WM123 @webmarketing123 @bradleywjoe
  • 10. 1 Cross-promote and Share Extend your brand across networks • Link your Twitter account to your: • Blog • Facebook page • Email signature • LinkedIn company profile • Whitepapers, eBooks #WM123 @webmarketing123 @bradleywjoe
  • 11. 1 Manage Who You Follow Who should you follow? • Research sources that will build your credibility • Follow sources based on: • Their bio and type of work • High frequency of daily tweets • Quality of tweets • Thought-leaders in the industry • Relevance of tweets to your business, value prop, and consumer audience Goal: The people who you follow, start to follow you! #WM123 @webmarketing123 @bradleywjoe
  • 12. 1 Building Your Presence Construct a solid foundation for your brand on Twitter 2 Engaging Your Followers Execute a clear strategy to cultivate more quality conversations 3 Measuring Your Traction Implement monitoring to track your engagement and lead conversions 4 Key Takeaways Grow your tweet base to spread your brand awareness and generate leads #WM123 @webmarketing123 @bradleywjoe
  • 13. 2 Stay in Tune With Your Followers How do I engage my followers? • Track trending topics • Engage with hashtags Tip: Don’t forget to leave space for retweets! #WM123 @webmarketing123 @bradleywjoe
  • 14. 2 Building Your Following Encourage conversation What are some hashtag best practices? • Your tweets will display in Twitter search results under that hashtag • Allows your profile to be searchable on that term/topic • Look for trending topics daily & create a tweet that is relevant for your company • If there is an upcoming conference for your industry, tweet on that specific hashtag #WM123 @webmarketing123 @bradleywjoe
  • 15. 2 Building Your Following Audience question Which hashtags do you use for your business? Good hashtag examples: #SXSW #solar #cisco Bad hashtags examples: #!thermal imagers #$$$growyourbusiness #WM123 @webmarketing123 @bradleywjoe
  • 16. 2 Building Your Following Audience question Which hashtags do you use for your business? Good hashtag examples: #SEM #SEO #SMM Twitter does not recognize special Bad hashtags examples: characters or spaces after the hash sign. You want to stick to a short name/word #!thermal imagers that is easy to spell and search on. #$$$growyourbusiness #WM123 @webmarketing123 @bradleywjoe
  • 17. 2 Engaging Your Following Best time to tweet? Noon and 6pm Courtesy: Kiss Metrics #WM123 @webmarketing123 @bradleywjoe
  • 18. 2 Engaging Your Following What days should you tweet? Midweek and Weekends Courtesy: Kiss Metrics #WM123 @webmarketing123 @bradleywjoe
  • 19. 2 Engaging Your Following How often should you tweet? 1-4 tweets per hour Courtesy: Kiss Metrics #WM123 @webmarketing123 @bradleywjoe
  • 20. 2 Engaging Your Following Schedule your tweets Seesmic - https://seesmic.com CoTweet - http://cotweet.com • Strategize your tweet schedule • Stay active on a daily basis: • High-Frequency • High-Quality #WM123 @webmarketing123 @bradleywjoe
  • 21. 2 Engaging Your Following Reach out and respond @Replies Simply click the reply icon and type @ followed by recipient’s Twitter username #WM123 @webmarketing123 @bradleywjoe
  • 22. 2 Engaging Your Following Retweet others Retweets • Monitor your retweets: • Keep up with bloggers & media • Boost your credibility by retweeting other experts in the field #WM123 @webmarketing123 @bradleywjoe
  • 23. 2 Engaging Your Following Create conversation on mentions Mentions • Respond and converse • Exchange thoughts on the material behind the mention • Draw attention to the mention within your community • Boost brand awareness and reputation management in the field #WM123 @webmarketing123 @bradleywjoe
  • 24. 2 Engaging Your Following Create a TweetUp What is a Tweet Up? • Twitter users of the same interests gather to meet face-t0-face • Great for publicity and stimulating buzz • Business growth opportunity • Relationship building tactic • Opportunity to build credibility and networking contacts • Optimal to meet after a conference or other business event #WM123 @webmarketing123 @bradleywjoe
  • 25. 1 Building Your Presence Construct a solid foundation for your brand on Twitter 2 Engaging Your Followers Execute a clear strategy to cultivate more quality conversations 3 Measuring Your Traction Implement monitoring to track your engagement and lead conversions 4 Key Takeaways Grow your tweet base to spread your brand awareness and generate leads #WM123 @webmarketing123 @bradleywjoe
  • 26. 3 Measuring Your Traction Make it easy to share your content • Encourage social sharing to drive traffic to your website: • Share blog content • Add the Twitter share button along with the other share icons (social plug-in) • Places share buttons next to blogs, articles, content downloads #WM123 @webmarketing123 @bradleywjoe
  • 27. 3 Measuring Your Traction Measure performance of content How can you tell how well your content is received? • Learn what your community likes and wants to see more of • In Analytics, you can view which content draws most traffic • eBook download • Webinar sign-up • More… #WM123 @webmarketing123 @bradleywjoe
  • 28. 3 Measuring Your Traction Monitor your lead growth • Use TwitterCounter - http://twittercounter.com/pages/you What are your Twitter statistics? #WM123 @webmarketing123 @bradleywjoe
  • 29. 3 Measuring Your Traction Audience question Who are your main competitors? • TwitterCounter - http://twittercounter.com/pages/you • Test your stats against your competitors! #WM123 @webmarketing123 @bradleywjoe
  • 30. 3 Measuring Your Traction Clicks How can you measure your tweeting impact? • Use free monitoring tools: • Bit.ly • ClickToTweet • Bit.ly will measure your number of clicks over segments of time #WM123 @webmarketing123 @bradleywjoe
  • 31. 3 Measuring Your Traction Monitor your referral traffic • Traffic – Create a custom filter that captures referrals from social media sites • Average Time on Site / Page views – Measure engagement level • New Visits – Report against other sources of traffic #WM123 @webmarketing123 @bradleywjoe
  • 32. 3 Measuring Your Traction Manage your engagement path How can you measure your customer engagement? • TweetStats – www.tweetstats.com • View trends • View stats on your tweets • How many retweets you receive/mo. • How many tweets you are making/mo. • Can measure customized time periods • Can view activity on a day-to-day basis #WM123 @webmarketing123 @bradleywjoe
  • 33. 3 Track Leads to Your CRM How can you track where your leads come from? • Salesforce – www.salesforce.com • Determine the lead source • Upload your leads with the lead source marked • View and compare your contacts by lead source • Ex: Twitter, Facebook, LinkedIn campaigns #WM123 @webmarketing123 @bradleywjoe
  • 34. 1 Building Your Presence Construct a solid foundation for your brand on Twitter 2 Engaging Your Followers Execute a clear strategy to cultivate more quality conversations 3 Measuring Your Traction Implement monitoring to track your engagement and lead conversions 4 Key Takeaways Grow your tweet base to spread your brand awareness and generate leads #WM123 @webmarketing123 @bradleywjoe
  • 35. 4 Key Takeaways • Start out by developing a strategy around your customer base. • Discover what your followers are interested in. • Establish your brand as a reliable, knowledgeable source in the industry. • Tweet and share updates, offering, news that relates to your audience. • Draw repetitive engagement and encourage natural conversion paths. #WM123 @webmarketing123 @bradleywjoe
  • 36. Contact us to qualify for a Free Site Analysis! Custom Analysis includes: • Social Media Strategy: Whether you’re B2C or B2B, discover frameworks that will best help you track and measure your social media campaign’s success. • Customer Engagement Plan: Identify which social media channels your prospects spend their time on. Find out how to create real engagement and trusted relationship to build brand advocates. • Share of Voice Analysis: Determine where you stand against your top competitors in the digital realm. Find out your online “market share” and identify areas for improvement. Please contact: smm@webmarketing123.com #WM123 @webmarketing123 @bradleywjoe