(1) The document discusses bridging the gap between research and development (R&D) and user experience (UX) in product development. (2) It emphasizes the importance of asking questions to understand user needs, focusing on user feelings over features, and ensuring users understand how to use products easily. (3) The key lessons are to thoroughly question requirements, balance R&D and UX priorities, focus on satisfying core users, understand what users truly value, and make products feel intuitive and fast to use.

1. Bridging the gap between
R&D and UX
RAZVAN TODOR
Sr. Product Manager

3. Bridging the gap between
R&D and UX
RAZVAN TODOR
Sr. Product Manager

4. FORM AND FUNCTIONALITY
The question is: how do you navigate the line
between form and functionality?

5. THE VISION
You create the vision so dig deep into
your thoughts.

6. ASK ALL
THE
QUESTIONS
Be an idea filter, not only an idea creator.

7. YOUR USERS
What will make
your users speak?

8. FEEL THE LOVE
"The fact that you give us no logging, no real information around the
attacks, and no capability to export the logs from the device limits my
capability to troubleshoot my own issues. It is absolutely horrible. Just
give me my logs. They are MY logs. Not YOUR logs."
"A device protected by the BOX will have an IP as 172.24.1.XXX” But,
pray tell: what is an “IP” and where, specifically, on my phone list of
devices, would I find it?

9. FEATURE VS FEELING
Nobody wants an intrusion detection system or an engine
that will detect anomalies in their devices’ behavior.

10. WHO READS THE
INSTRUCTIONS,
ANYWAY?
We’re all
goldfish.

11. JUST IN CASE,
IN THE
MEANTIME,
LUNCH
TOOK OVER


12. TL;DR
1. Ask all the questions. And then ask yourself if you have more questions.
2. When it comes to R&D and UX, making each side equally unhappy is a good compromise.
3. When it comes to your users, choose a side, make the few love you, not the many like you.
4. Your product’s biggest strengths are not always what’s valuable for your users.
5. Make the user feel that they understand your product. And make it fast.
a.k.a. 5 things to take home with you:

13. THANK YOU!
rtodor@gmail.com
razvantodor
rtodor