1. DEEPAK KUMAR PATHAK
Mobile: +918759993443
E-mail: deepakpathak9@gmail.com
“Aspires to pursue challenging assignments with either private banks or other organization that
offers the opportunity to share my expertise as a professional by utilizing my domain knowledge.”
BRIEF
OVERVIEW
 A Graduate with more than 3 year of experience in banking with a well-known
organization.
 Proficiency at grasping new concepts quickly and utilizing it in a productive
manner.
 Possess a flexible, learning and detail oriented attitude.
 An effective communicator with excellent relationship, strong analytical, problem
solving, and organizational abilities.
 Significant expertise in handling operations for driving business and delivery of
value added services.

ACADEMIC
CREDENTIAL
Examinations
Appeared
NAME OF INSTITUTE BOARD YEAR MARKS(%)
BCA GNIT WBUT 2011 66%
Higher Secondary SILIGURI HINDI HIGH
SCHOOL
W.B.C.H.S.E 2008 49%
Secondary ADARSH VIDYA MANDIR
HIGH SCHOOL
W.B.B.S.E 2006 71.25%
PROFESSIONAL
QUALIFICATION
Completed BCA from GURU NANAK INSTITUTE OF TECHNOLOGY under WBUT
Specialization : Computer Application

2. WORK
EXPERIENCE
AXIS BANK LTD. Since June 13
 Joined as an Officer (Operations) from June’13 to April’16
 Cluster: Support & MIS since May’16
Operations
 Ensure compliance with banking rules & regulations to KYC guidelines and clean note policy.
 Managing welcome desk and teller counter operation.
 Accepting transfer request, RTGS, NEFT etc. from customers and ensuring the processing of
the same as per time lines.
 Opening of new deal and closure by accepting request for Term deposit issuance, renewal,
closure and providing TDS certificate.
 Managing operations like account opening, locker allotment and access, FD, etc.
 Very well versed in Finacle Operating System.
 Facilitating the entire process of Financial Inclusion of the branch.
Customer Relationship Management
 Identifying and networking with prospective clients, generating business from the existing
accounts and achieving profitability and increase sales growth.
 Building and maintaining healthy business relationship with major accounts, ensuring
customer satisfaction by achieving delivery & service quality norms.
 Extensive experience in retail banking including both personal and commercial lending.
 Understanding of the banking laws, standards and regulations.
 Answered and guided the clients regarding various bank related products and services.
Teller
 Responsible for cash/checking deposits, processing loan payments, opening
accounts, getting direct deposits accounts activate atm/debit cards.
 Cash handling, customer service, balance drawer, petty cash, and place orders for
Inventory.
 Maintained proper cash limits, cashed cheques, accepted deposits, and issued
cashier's checks, money orders, traveler's checks, cash advances, and funds
Transfers.
 Support clients in all banking transactions & assisted in all clerical responsibilities
Within the bank.
Clearing
 Handling the posting of Inward and Outward Clearing. Marking inward and outward
returns, checking Clearing Position (Adverse / Favorable) with Clearing Houses and
arranging funds for the same.
 Reconciling all Clearing Accounts through Electronic Clearing System.
 Regularizing clearing zones depending on the value dates of receipt of funds. Monitoring all
CMS transactions (i.e., for both local and outstation instruments).
Sales
 Part of a busy team, driving sales of various bank products by communicating and
listening to customers and ensuring that they receive the highest standards of customer
service.

3. LANGUAGES
KNOWN
 English.
 Hindi.
 Bengali.
PERSONAL
DOSSIER
Father’s Name : Mr. Sakal Kant Pathak
Date of Birth : 11th
Nov 1990
PAN Card No. : BUUPP9998R
Nationality : Indian
Languages known : English, Bengali and Hindi.
Hobbies : Listening to music & Playing Table Tennis.
ADDRESS
RESIDENTIAL ADDRESS PRESENT ADDRESS
C/O-Sakal Kant Pathak
Gobinda Pally, Ward No:-15
P.O & P.S:-Dhupguri
Dist:-Jalpaiguri
Pin:-735210
C/O-Sakal Kant Pathak
Gobinda Pally, Ward No:-15
P.O & P.S:-Dhupguri
Dist:-Jalpaiguri
Pin:-735210
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and
belief.
DEEPAK KUMAR PATHAK