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Evaluation and Management



Call: 1-800-747-5150 (To listen and communicate)
Access Code: 5328662
Objectives:       At the end of the session the students will be able to:

Perform diagnostic and procedural coding

Understand the three factors upon which evaluation and management
codes are based.

Discuss the four contributing factors

Review the three key components of patient services

                                    Materials Required:

                                              The Next Step textbook
                                              CPT Code Book
The most often reported codes
in the CPT manual are those in
the Evaluation and
Management (E/M) section.
BASICS THREE FACTORS

The codes in the E/M section are
based on three factors:

1. Place of service
2. Type of service
3. Patient status
KEY COMPONENTS


The three key components are the history,
examination, and medical decision-
making complexity
Review of Systems (ROS).

The ROS is an inventory of the
body systems obtained through a
series of questions.
Past, Family, Social History.


The physician decides the extent of the PFSH
based on the needs of the patient.
History Levels

The level is based on the extent of the history.

1. Problem focused
2. Expanded problem focused
3. Detailed
4. Comprehensive
Examination

The history is the subjective information


The objective information is the findings of the
examination
S in regards to the SOAP
note is the subjective
information

O is the objective
information in the SOAP
note
The following are the four levels of examination
based on the extent of the examination:

1. Problem focused: Examination is limited

2. Expanded problem focused: A limited examination
      of the affected BA or OS and other related BAs or OSs.

3. Detailed: An extended examination

4. Comprehensive: This is the most extensive examination
Medical Decision Making Complexity

The MDM is based on the complexity of
the decision the physician must make
History: There are three elements of the history
 History of present illness, review of systems and personal family social history.

History of present illness-
Defined: The patient describes in his /her own words what happened to
them to bring them to see the doctor. For example when where and how
they got sick or injured. It is in the patient’s own words.

PHI key concepts: There are 8 key concepts to look for in the history of present
illness.
Location: where on the body is the problem
Quality: Adjectives describing the pain: sharp, stabbing, throbbing, dull
Severity: on a scale of 1-10, the worse I ever had
Duration: I have had this problem for 2 weeks, Last night I got a fever
Timing: When: In the morning I vomit, I fell in the afternoon
Context: Under what circumstances did it occur: E Code!!!
I fell, I was in a car accident, I was at work, I fell roller skating
Modifying factors: What made the situation better or worse?
I took a Tylenol for my headache, I wrapped my sprain ankle
Associated Signs and Symptoms: Fever with the cold, abrasions with the fracture
There are 4 types of history.
Problem focused
Expanded problem focused
Detailed
Comprehensive

1-3 elements is problem focused or expanded
problem focused

4 or more elements is detailed or comprehensive.
Provider asks patient a series of questions (This is not a
physically exam).
1. Constitutional
2. Opthalmological (eyes)
3. Otorhinolarynological (ENMT)
4. Cardiovascular
5. Respiratory
6. Gastrointestinal
7. Genitourinary
8. Musculoskeletal
9. Integumentary
10. Neurological
11. Psychiatric
12. Endocrine
13. Hematologic/Lymphatic
14. Allergic/ Immunologic
None is problem focused

1 is Expanded problem focused

2-9 is detailed

10 or more is comprehensive
Past, Family, Social History

This is obtained by asking the patient a series of questions.
Components: Are past illnesses. Operations, injuries,
treatments and current medications discussed?

Is the family history documented? We are looking for risk
factors.
If it says non- contributory, it is still documented.

Are social activities and employment documented?

Each component is worth one point.
Case 1-11 The history section only
History of Present Illness: She has been having problems with recurrent
peptic ulcer disease despite therapy with Zantac and Prilosec. She has
undergone recent endoscopies, which revealed a large ulcer that was
reported to be benign. The patient also noted to have a slightly elevated
CEA of 11. On June 30, the patient underwent laparoscopy which turned
out to be normal as well as benign. There were no signs of
lymphadenopathy.
Past Surgical history: Hysterectomy and Tubal ligation
The patient has never had a problem with anesthesia or surgery.
Social History: Positive for smoking. The patient denies alcohol abused
and smokes 1 pack per day.
Family History: Negative for colonic carcinoma, premature coronary artery
disease, but positive for severe peptic ulcer disease in her mother.
Allergies: none
Review of systems; melena, hematochezia and hematemesis
HPI – location peptic ulcer
Review of systems: Gastrointestinal -ulcer
PFSH – Personal – endoscopies, past surgical history
Social history – smoker
Family – mother positive for ulcer disease and negative for colon cancer
Scoring

HPI – detailed (1)

ROS – expanded problem focused (1)

PFSH – Comprehensive (3)

Level- expanded problem focused
Doctor physically examines the patient by touching the
patient.

Problem focused exam – looks only at the problem

Expanded problem focused – looks at 2-7 body systems.
It looks at the problem and few related organ systems

Detailed looks at 2-7 organ systems -It looks at the
problem and more organ systems

Comprehensive looks at 8 organ systems
Constitutional is worth one point regardless of the number of constitutional elements
examined.

Constitutional elements
Blood pressure       pulse                   respiration           temperature
Height               weight                  general appearance

Body areas
Head                  neck                   chest – chest wall    abdomen-exterior
Genitalia – groin     back                   each extremity

Organ systems
1.Ophthalmologic – eyes, pupils examined – PERRlA
2. Otolaryngologic – ears nose mouth and throat.
3. Cardiovascular - heart, arteries and veins – heart sounds, regular rate and rhythm, pulses
                    present in extremities, edema
4. Respiratory – how the lungs and respiratory track work, no abnormal lung sounds no rales
                 and no crackles
5. Gastrointestinal – how the internal organs of the abdomen work – bowel sounds present,
                      bowel sounds absent.
6. Genitourinary – urination frequency or burning, discomfort during sex, erectile disfunction
7. Musculoskeletal – bones and muscles; reflexes present, bones intact
8. Integumentary – skin: rashes, abrasions, lacerations, lesions
9. Neurologic – nerves, cranial nerves intact, oriented times 3 = oriented to person place and
                 time.
10. Psychiatric – emotional stability –
11. Hematologic/Lymphatic/Immunologic – no lymphadenopathy
Read case 1-11 the physical exam section only.
When assessing the physical exam only read the physical exam section.

Exam: demonstrates a slender Hispanic female in no acute distress. She is
uncomfortable however, because of epigastric discomfort. Her neck is
supple. There is no thyromegaly or regional lymphadenopathy. No
subclavicular lymph nodes.
ENT: within normal limits.
EYE: Sclera anicteric. Conjunctive are pale.
Fundoscopic exam shows no AV nicking, hemorrhages exudates or
papilledema.
 Chest is barrel shaped without dullness to percussion but with rhonchi
scattered throughout the lung fields. Prolonged expiratory phase was
noted.
Cardiac exam: Regular rhythm. Distant heart sounds; 1/6 systolic ejection
murmur at the base.
 Abdomen is soft and tender to palpation; Epigastric area without rebound
tenderness or guarding. Liver span is 7 cm edge at right costal margin.
 Aorta diameter is normal.
 Extremities upper and lower leg show no edema and swelling.
Neurological exam is non-focal.
Exam – Constitutional – no acute distress (No points…no work involved)

Endocrine – no thyromegaly

Lymphatic – no lymphadenopathy

Ophthalmologic – eyes: conjunctive are pale

Chest: barrel shaped

Respiratory: rhonchi scattered in lung fields.

Cardiac: regular rhythm

Extremities – this exam is cardiovascular.

Neurological: non focal

Organ systems documented: 7
Body area documented: 1

Exam: Detailed
Medical Decision Making

           There are 4 types of medical decision making.

                         Straight Forward

                          Low Complexity

                       Moderate Complexity

                         High Complexity


       Items we look at 3 things for medical decision making.

          Number of diagnosis or management options.

          Amount and complexity of data to be reviewed

            Risk of complication or death if not treated.
No of dx:
       How many problems does the patient have?
       How can we care for the patient.

Amount and complexity of data reviewed:
       How many x-rays were reviewed?
       Was blood work reviewed or ordered?
       Was other information needed to make a decision

Risk of complication or death if the patient is not treated
       Minimal – one minor self limited dx – insect bite
       Low- one stable chronic illness
                 Acute uncomplicated illness
       Moderate – one or more chronic illness
                 Two stable chronic illness
                 Undiagnosed new problem
                 Acute illness with systemic symptoms
                 Acute complicated illness
       High - one or more chronic illnesses with sever manifestations
                 Acute or chronic illness that pose a threat to life
                 An abrupt change in neurological status. Such as stroke, cva,
The key component of
MDM represents the A
for assessment in the
SOAP note.
Case 1-11
Non healing peptic ulcer disease. Patient’s doctor increased her Prilosec
to 2 a day and continues Zantac at the present dose. In fact, one might
increase it to 300mg bid if necessary. There is certainly a need to rule out
Zollinger-Ellison and hyperparathyroidism as the source of the patient’s
non healing ulcer. C- Terminal PTH along with ionized calcium. One
might plan parahyperthyroidectomy simultaneous with gastrectomy if
the patient has high PTH, which I suspect is the case. Although in the
case of treatment with H2 blockers and Prilosec a gastrin level might be
elevated. Any how we will check it and make sure that it is not extreme.
If the gastrin level is high one might consider complete gastrectomy
rather than a partial one of the presumption of Z-E syndrome. The
patient will be evaluated after results of the tests are available and
scheduled for surgery. Elevated CEA is bothersome. She has not had
colonoscopy for some time and it should be evaluated again during the
same admission. The patient will be sent to Dr. Dawson. I am concerned
with her pulmonary status. She is advised to curtail her cigarette
consumption to as low as possible and switch to low tar nicotine
cigarettes in the interim. Once she is admitted, therapy with beta
agonists and Atrovent will be immediately initiated and the patient will
be started on incentive spirometry.
Number of dx
     Peptic ulcer and tobacco abuse

Amount and complexity of data to review
     Blood work

Risk to patient
        Surgery required gastrectomy is needed.
        Recheck blood work to see if a partial or total
        Colonoscopy requested.
        Evaluate thyroid.
        Tobacco abuse affecting recovery

Medical decision making:
Putting it all together
Outpatient Consultation (POS, TOS, PT STAT)

Hx: Expanded Problem Focused

Exam: Detailed

Medical decision making: Low
POS              TOS              PATIENT STATUS
                                               New Patient    Established
HX               EXAM             MDM

Problem          Problem          Straight

Focused          Focused          Forward

Expand Prob.     Expand Prob.     Low

Focused          Focused

Detailed         Detailed         Moderate


Comprehensive    Comprehensive    High
Lesson Tips

Practice exercise in the “The Next
Step” textbook and workbook for
Chapters 1

Use the Evolve website for coding
practice – https://evolve.elsevier.com
Summary

Today we learned the three factors upon which
evaluation and management codes are based

We discussed the four contributing factors

We learned the three key components of patient
services

We practiced some basic coding exercises from
the power point.
Next Steps:

We meet at the same time next week

Read Chapter 2 Medicine to prepare
for next week.

Work through as many of the
exercises as possible
Thank you for choosing
UMA for your education.

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Power point

  • 1. Evaluation and Management Call: 1-800-747-5150 (To listen and communicate) Access Code: 5328662
  • 2. Objectives: At the end of the session the students will be able to: Perform diagnostic and procedural coding Understand the three factors upon which evaluation and management codes are based. Discuss the four contributing factors Review the three key components of patient services Materials Required: The Next Step textbook CPT Code Book
  • 3. The most often reported codes in the CPT manual are those in the Evaluation and Management (E/M) section.
  • 4. BASICS THREE FACTORS The codes in the E/M section are based on three factors: 1. Place of service 2. Type of service 3. Patient status
  • 5. KEY COMPONENTS The three key components are the history, examination, and medical decision- making complexity
  • 6. Review of Systems (ROS). The ROS is an inventory of the body systems obtained through a series of questions.
  • 7. Past, Family, Social History. The physician decides the extent of the PFSH based on the needs of the patient.
  • 8. History Levels The level is based on the extent of the history. 1. Problem focused 2. Expanded problem focused 3. Detailed 4. Comprehensive
  • 9. Examination The history is the subjective information The objective information is the findings of the examination
  • 10. S in regards to the SOAP note is the subjective information O is the objective information in the SOAP note
  • 11. The following are the four levels of examination based on the extent of the examination: 1. Problem focused: Examination is limited 2. Expanded problem focused: A limited examination of the affected BA or OS and other related BAs or OSs. 3. Detailed: An extended examination 4. Comprehensive: This is the most extensive examination
  • 12. Medical Decision Making Complexity The MDM is based on the complexity of the decision the physician must make
  • 13. History: There are three elements of the history History of present illness, review of systems and personal family social history. History of present illness- Defined: The patient describes in his /her own words what happened to them to bring them to see the doctor. For example when where and how they got sick or injured. It is in the patient’s own words. PHI key concepts: There are 8 key concepts to look for in the history of present illness. Location: where on the body is the problem Quality: Adjectives describing the pain: sharp, stabbing, throbbing, dull Severity: on a scale of 1-10, the worse I ever had Duration: I have had this problem for 2 weeks, Last night I got a fever Timing: When: In the morning I vomit, I fell in the afternoon Context: Under what circumstances did it occur: E Code!!! I fell, I was in a car accident, I was at work, I fell roller skating Modifying factors: What made the situation better or worse? I took a Tylenol for my headache, I wrapped my sprain ankle Associated Signs and Symptoms: Fever with the cold, abrasions with the fracture
  • 14. There are 4 types of history. Problem focused Expanded problem focused Detailed Comprehensive 1-3 elements is problem focused or expanded problem focused 4 or more elements is detailed or comprehensive.
  • 15.
  • 16. Provider asks patient a series of questions (This is not a physically exam). 1. Constitutional 2. Opthalmological (eyes) 3. Otorhinolarynological (ENMT) 4. Cardiovascular 5. Respiratory 6. Gastrointestinal 7. Genitourinary 8. Musculoskeletal 9. Integumentary 10. Neurological 11. Psychiatric 12. Endocrine 13. Hematologic/Lymphatic 14. Allergic/ Immunologic
  • 17. None is problem focused 1 is Expanded problem focused 2-9 is detailed 10 or more is comprehensive
  • 18. Past, Family, Social History This is obtained by asking the patient a series of questions. Components: Are past illnesses. Operations, injuries, treatments and current medications discussed? Is the family history documented? We are looking for risk factors. If it says non- contributory, it is still documented. Are social activities and employment documented? Each component is worth one point.
  • 19. Case 1-11 The history section only History of Present Illness: She has been having problems with recurrent peptic ulcer disease despite therapy with Zantac and Prilosec. She has undergone recent endoscopies, which revealed a large ulcer that was reported to be benign. The patient also noted to have a slightly elevated CEA of 11. On June 30, the patient underwent laparoscopy which turned out to be normal as well as benign. There were no signs of lymphadenopathy. Past Surgical history: Hysterectomy and Tubal ligation The patient has never had a problem with anesthesia or surgery. Social History: Positive for smoking. The patient denies alcohol abused and smokes 1 pack per day. Family History: Negative for colonic carcinoma, premature coronary artery disease, but positive for severe peptic ulcer disease in her mother. Allergies: none Review of systems; melena, hematochezia and hematemesis HPI – location peptic ulcer Review of systems: Gastrointestinal -ulcer PFSH – Personal – endoscopies, past surgical history Social history – smoker Family – mother positive for ulcer disease and negative for colon cancer
  • 20. Scoring HPI – detailed (1) ROS – expanded problem focused (1) PFSH – Comprehensive (3) Level- expanded problem focused
  • 21. Doctor physically examines the patient by touching the patient. Problem focused exam – looks only at the problem Expanded problem focused – looks at 2-7 body systems. It looks at the problem and few related organ systems Detailed looks at 2-7 organ systems -It looks at the problem and more organ systems Comprehensive looks at 8 organ systems
  • 22. Constitutional is worth one point regardless of the number of constitutional elements examined. Constitutional elements Blood pressure pulse respiration temperature Height weight general appearance Body areas Head neck chest – chest wall abdomen-exterior Genitalia – groin back each extremity Organ systems 1.Ophthalmologic – eyes, pupils examined – PERRlA 2. Otolaryngologic – ears nose mouth and throat. 3. Cardiovascular - heart, arteries and veins – heart sounds, regular rate and rhythm, pulses present in extremities, edema 4. Respiratory – how the lungs and respiratory track work, no abnormal lung sounds no rales and no crackles 5. Gastrointestinal – how the internal organs of the abdomen work – bowel sounds present, bowel sounds absent. 6. Genitourinary – urination frequency or burning, discomfort during sex, erectile disfunction 7. Musculoskeletal – bones and muscles; reflexes present, bones intact 8. Integumentary – skin: rashes, abrasions, lacerations, lesions 9. Neurologic – nerves, cranial nerves intact, oriented times 3 = oriented to person place and time. 10. Psychiatric – emotional stability – 11. Hematologic/Lymphatic/Immunologic – no lymphadenopathy
  • 23. Read case 1-11 the physical exam section only. When assessing the physical exam only read the physical exam section. Exam: demonstrates a slender Hispanic female in no acute distress. She is uncomfortable however, because of epigastric discomfort. Her neck is supple. There is no thyromegaly or regional lymphadenopathy. No subclavicular lymph nodes. ENT: within normal limits. EYE: Sclera anicteric. Conjunctive are pale. Fundoscopic exam shows no AV nicking, hemorrhages exudates or papilledema. Chest is barrel shaped without dullness to percussion but with rhonchi scattered throughout the lung fields. Prolonged expiratory phase was noted. Cardiac exam: Regular rhythm. Distant heart sounds; 1/6 systolic ejection murmur at the base. Abdomen is soft and tender to palpation; Epigastric area without rebound tenderness or guarding. Liver span is 7 cm edge at right costal margin. Aorta diameter is normal. Extremities upper and lower leg show no edema and swelling. Neurological exam is non-focal.
  • 24. Exam – Constitutional – no acute distress (No points…no work involved) Endocrine – no thyromegaly Lymphatic – no lymphadenopathy Ophthalmologic – eyes: conjunctive are pale Chest: barrel shaped Respiratory: rhonchi scattered in lung fields. Cardiac: regular rhythm Extremities – this exam is cardiovascular. Neurological: non focal Organ systems documented: 7 Body area documented: 1 Exam: Detailed
  • 25. Medical Decision Making There are 4 types of medical decision making. Straight Forward Low Complexity Moderate Complexity High Complexity Items we look at 3 things for medical decision making. Number of diagnosis or management options. Amount and complexity of data to be reviewed Risk of complication or death if not treated.
  • 26. No of dx: How many problems does the patient have? How can we care for the patient. Amount and complexity of data reviewed: How many x-rays were reviewed? Was blood work reviewed or ordered? Was other information needed to make a decision Risk of complication or death if the patient is not treated Minimal – one minor self limited dx – insect bite Low- one stable chronic illness Acute uncomplicated illness Moderate – one or more chronic illness Two stable chronic illness Undiagnosed new problem Acute illness with systemic symptoms Acute complicated illness High - one or more chronic illnesses with sever manifestations Acute or chronic illness that pose a threat to life An abrupt change in neurological status. Such as stroke, cva,
  • 27. The key component of MDM represents the A for assessment in the SOAP note.
  • 28. Case 1-11 Non healing peptic ulcer disease. Patient’s doctor increased her Prilosec to 2 a day and continues Zantac at the present dose. In fact, one might increase it to 300mg bid if necessary. There is certainly a need to rule out Zollinger-Ellison and hyperparathyroidism as the source of the patient’s non healing ulcer. C- Terminal PTH along with ionized calcium. One might plan parahyperthyroidectomy simultaneous with gastrectomy if the patient has high PTH, which I suspect is the case. Although in the case of treatment with H2 blockers and Prilosec a gastrin level might be elevated. Any how we will check it and make sure that it is not extreme. If the gastrin level is high one might consider complete gastrectomy rather than a partial one of the presumption of Z-E syndrome. The patient will be evaluated after results of the tests are available and scheduled for surgery. Elevated CEA is bothersome. She has not had colonoscopy for some time and it should be evaluated again during the same admission. The patient will be sent to Dr. Dawson. I am concerned with her pulmonary status. She is advised to curtail her cigarette consumption to as low as possible and switch to low tar nicotine cigarettes in the interim. Once she is admitted, therapy with beta agonists and Atrovent will be immediately initiated and the patient will be started on incentive spirometry.
  • 29. Number of dx Peptic ulcer and tobacco abuse Amount and complexity of data to review Blood work Risk to patient Surgery required gastrectomy is needed. Recheck blood work to see if a partial or total Colonoscopy requested. Evaluate thyroid. Tobacco abuse affecting recovery Medical decision making:
  • 30. Putting it all together Outpatient Consultation (POS, TOS, PT STAT) Hx: Expanded Problem Focused Exam: Detailed Medical decision making: Low
  • 31. POS TOS PATIENT STATUS New Patient Established HX EXAM MDM Problem Problem Straight Focused Focused Forward Expand Prob. Expand Prob. Low Focused Focused Detailed Detailed Moderate Comprehensive Comprehensive High
  • 32. Lesson Tips Practice exercise in the “The Next Step” textbook and workbook for Chapters 1 Use the Evolve website for coding practice – https://evolve.elsevier.com
  • 33. Summary Today we learned the three factors upon which evaluation and management codes are based We discussed the four contributing factors We learned the three key components of patient services We practiced some basic coding exercises from the power point.
  • 34. Next Steps: We meet at the same time next week Read Chapter 2 Medicine to prepare for next week. Work through as many of the exercises as possible
  • 35. Thank you for choosing UMA for your education.

Editor's Notes

  1. Once you have identified the place of service, type of service, and patient status, you are ready to locate the information in the medical record that identifies the key components of the service.
  2. The ROS may be asked by the physician, nurse, or by means of a questionnaire filled out by the patient or ancillary personnel. Regardless ofhow the information is obtained, before the information can qualify as an ROS, the physician must review the information and document the review in the medical record. The documentation includes both positive responses and pertinent negative responses related to the HPI.
  3. The PFSH is a review of the past, family, and social history of the patient. Some encounters do not include any PFSH elements, whereasother encounters contain an extensive review of all elements.
  4. The history is the subjective information the patient provides the physician, and the examination is the objective information the physician gathers. The examination is the findings that the physician observes during the encounter. The physician documents the examination in the medical record
  5. 1. Problem focused: Examination is limited to the affected BA or OS identified by the CC. It involves 1 OS or BA.2. Expanded problem focused: A limited examination of the affected BA or OS and other related BAs or OSs. It involves a limited examination of 2–7 BAs or OSs.3. Detailed: An extended examination of the affected BAs or related OSs. It involves an extended examination of 2–7 BAs or OSs.4. Comprehensive: This is the most extensive examination; it encompasses at least 8 OSs. For the purposes of this text, body areas will be counted for a comprehensive examination, although many coders only count organ systems
  6. The key component of MDM is based on the complexity of the decision the physician must make regarding thepatient’s diagnosis and care.
  7. None – Problem Focused None - Expanded problem focused 1 - Detailed 2-3 - Comprehensive
  8. ScoringHPI – detailed (1)ROS – expanded problem focused (1)PFSH – Comprehensive (3)Level- expanded problem focused
  9. Exam – Constitutional – no acute distressEndocrine – no thyromegalyLymphatic – no lymphadenopathyOphthalmologic – eyes: conjunctive are paleChest: barrel shapedRespiratory: rhonchi scattered in lung fields.Cardiac: regular rhythmExtremities – this exam is cardiovascular.Neurological: non focalOrgan systems documented: 7 Body area documented: 1Exam: Detailed
  10. ***When the Dr decides to treat the patient he discusses what he plans to do to the patient. He discusses how many illnesses the patient has. He also states what information he reviewed in order to make his decisions.
  11. Number of dx: Peptic ulcer and tobacco abuseAmount and complexity of data to review: Blood workRisk to patient: Surgery required gastrectomy is needed. Recheck blood work to see if a partial or total Colonoscopy requested. Evaluate thyroid. Tobacco abuse affecting recoveryMedical decision making:  
  12. Low only need to have 2 of 3 for MDM
  13. Code: 99242