3. I. EXECUTIVE SUMMARY ................................................... 2
About Creative Sign Designs
OurValues
Our Mission
II. CAPABILITIES ................................................................ 3
Our Competitive Advantage
Our Creative Process
Contractor Qualifications Summary
Permitting Services
Zoning &Variance Services
Project Management
III. MANAGEMENT TEAM RESUMES ...................................... 6
Jamie Harden
Kelly Crandall
Tom Hughes
Melanie Harden
Sean Sheedy
Linda Prusiecki
IV. PROJECT EXPERIENCE ................................................ 12
V. PROJECT REFERENCES ................................................ 16
VI. AWARDS & DESIGNATIONS ......................................... 22
VII. GREEN INITIATIVES ...................................................... 23
TABLE OF CONTENTS
4. CREATIVE SIGN DESIGNS IS A
nationally-recognized
custom sign company
WITH 150+ EMPLOYEES AND MORE THAN
20 MILLION IN ANNUAL REVENUE
THAT HAS PROVIDED DESIGN-BUILD
ARCHITECTURAL SIGNAGE SOLUTIONS
FOR 30+ YEARS
W H O W E A R E
5. EXECUTIVE SUMMARY
ABOUT CREATIVE SIGN DESIGNS
Creative Sign Designs is a nationally recognized
custom sign company focused on providing
design-build architectural signage solutions.
With more than 30 years of experience as an
industry leader,we successfully manage local,
regional and national projects.
We provide consultation,design,project
management,fabrication and installation services
for a wide array of interior,exterior and digital sign
products.
Creative was founded in 1986 with our national
headquarters in Tampa,Florida and offices in
Orlando,Jacksonville and Fort Lauderdale.
OUR VALUES
We have a Commitment to Excellence in everything we do
We have a Positive Outlook each day
With Teamwork we build a vision and a great company
We create through Innovative Thinking
There is a Sense of Urgency to present precise quality and
thorough results
We Do The Right Thing,every time,by considering the
impacts on associates,clients,and stakeholders.
CAPABILITIES
• Complete turnkey architectural signage solutions
• Award winning design capabilities 30+ year history
• Local and national experience
• 55,000 SQ-FT integrated manufacturing facility in Tampa
• 7,500 SQ-FT facility in Orlando
• Fleet of more than 20 vehicles including five bucket
trucks with reach up to 85ft.
• 120+ employees
• Certified Specialty Electrical Contractor –
Sign Electrical Specialist License – ES12001069
• Non-Electrical Sign Specialty – C9524
• $5,000,000 Aggregate Bonding
• $5,000,000 Umbrella Liability
OUR MISSION
7. CAPABILITIES
Creative Sign Designs is an architectural design-build fabricator of custom
interior and exterior signage solutions and corporate branding programs.
We are comfortable incorporating a variety of materials to create your
themed signage,including: stainless steel,aluminum and other metals,
painted plastics and acrylics,3Form and wooden laminates,electronic
and illuminated signage.
OUR COMPETITIVE ADVANTAGE
• Turnkey solutions in design,engineering,fabrication,removal and
installation processes for all interior and exterior signage
• Integrated estimating,design,project management and installation
teams are fully committed to the successful implementation of
projects and programs
• In-house project management with knowledge and experience in
national permitting and engineering standards
• Broad custom manufacturing experience provides accurate
specifications for new construction and/or matching existing
conditions and retrofitting
• Act as an advocate for permitting and variance requests and work
with all parties involved including local municipalities,landlords,and
city officials to negotiate on client’s behalf.
OUR CREATIVE PROCESS
NEEDS
ASSESSMENT
PROJECT
MANAGEMENT
DESIGN &
PLANNING
FABRICATION
INSTALLATION
CLIENT
CONSULTATION
8. NEEDS ASSESSMENT
CLIENT CONSULTATION
The Creative Sign Designs team of account executives,project managers and award-winning designers strive
to effectively communicate clients’individual needs and successfully determine the ideal signage solution for
each project.
To assure a comprehensive and cost-effective signage solution,the team works to uncover the possible risks
and thus develop a stable project foundation.
Our project management program delivers an all-inclusive signage experience,with detailed phases that
prove successful.The team simplifies the complex tasks of developing,identifying and realizing a signage
program by providing solutions that meet ADA and code regulations,resolve wayfinding and visitor
directional challenges,communicate brand identity,address documentation needs and realize on-site
product installation.
We ensure all facets of a signage program are fulfilled,all options are considered,and all visitors,patients,
patrons and customers recognize and comprehend the adequate and clear signage.
DESIGN & PLANNING
Creative Sign Designs boasts a team of award-winning designers who excel in creating custom sign designs.
Each design includes a detailed needs analysis and wayfinding services to evaluate and establish the most
effective means of informing and directing visitors,patients,patrons and customers throughout a facility.
The sign design team is prepared to assist clients in numerous ways as they begin their next sign design project.
When creating a custom sign design,our designers are proud to offer sign design services in a way that is
totally unique to the project requirements.The team performs site and visibility analysis,determines zoning
requirements,and makes recommendations for overall custom sign designs,size,typestyles and color to
communicate the messages effectively.In addition,the designs specify structural supports,lighting,fastening
methods and electrical requirements to ensure the long-term value of a signage investment.
In the event that a sign project has already been designed,our team of experts can review clients’plans and
deliver a cost proposal to complete the project as specified.However,it is not uncommon for us to work closely
with architects,environmental graphic designers,marketing and branding firms and offer value-engineering to
assist in achieving client project goals.
As a turnkey sign-design company,we are focused on ensuring that the sign system is both cost effective to
produce and easy to maintain by the client.Our team works with clients and their marketing partners to make
each branding effort a success and offers complete engineering sign design services and working drawings to
help further define the intended result of a project.
9. PROJECT MANAGEMENT
Creative’s project managers use a sophisticated information handling system and follow defined step-by-
step procedures and protocols for all signage projects:
• Contract administration
• Submittals
• Sign programming and wayfinding analysis
• Scheduling
• Project status updates
• Punch list management
• Project closeout
FABRICATION
We have tremendous in-house capabilities for complete signage fabrication.Our sign fabricators are
experienced in producing practically any type of sign products imaginable.From custom,one-of-a-kind
signs to large-scale sign installation projects for local,regional and national clients.
The modern,state-of-the-art signage fabrication facility houses the latest in computerized design and
manufacturing equipment and is staffed with a team of sign fabricators committed to consistently delivering
innovation,quality and service to be expected from the leader in the signage industry.
Sign fabrication equipment includes:
• Shears,benders,and numerous
welding stations
• Computerized vinyl,screen printing
& digital graphics
• UL–certified sign lighting and wiring
We offer a comprehensive range of painting and metal finishing:
• Single stage polyurethane painting
• Base coat / clear coat painting
• Powder coating
Though standard and pre-engineered sign systems are offered,we have the ability to manufacture
practically anything a designer can dream up.Whether the project requires signage to stand off of a wall
or to float from the ceiling,our team of sign fabricators can produce architectural signage tailored to the
most custom project’s needs.No matter how custom the product may be,the sophisticated sign fabrication
techniques ensure a final product the client will be proud of.
• Sandblasting
• Computerized waterjet machine
• Two paint booths
• Computerized channel letter machine
• Two laser engravers
• Faux finishing
• Color matching laboratory
• Polishing,anodizing,and galvanizing
10. INSTALLATION
In the process of developing signage installation solutions,we consider each stakeholder involved in the process-
the designer,the client,the patient,the visitor,etc.To ensure the best possible client experience,it is crucial to
analyze engineering and code requirements,fabrication staging and sign installation logistics.The best design,
planning and signage products have limited value if not properly installed.The sign-installation team ensures that
your signage is installed correctly and in compliance with all local,state and ADA requirements while following
all OSHA Safety Regulations for Construction.
As a full service sign-installation company,all interior and exterior signage products are installed by trained
personnel.Regardless of the size of a sign or the complexity of the sign installation,we are a complete turnkey
sign-installation company that saves time and protects client investments for many years to come.
Full range of signage installation services,including:
• Site surveys and analysis
• Local code compliance and analysis
• Client representation before government agencies (e.g.variances)
• Utility checks
Installation equipment includes:
• Bucket Trucks
• Crane Trucks
• Pickup Trucks
• Vans
• Trailers
11. CONTRACTOR QUALIFICATIONS SUMMARY
• Electrical Sign Specialty License – ES12001069
• General Contractor License – GCC058387
• Non-Electrical Sign Specialty – C9524
• Certified Electrical Contractor – EC0002114
• $5,000,000 Aggregate Bonding
• $5,000,000 Umbrella Liability
PERMITTING SERVICES
Our team is comprised of highly experienced professionals who handle
installations throughout the country.
• Permit Specialists
• Project Service Coordinators
• Project Managers
• Program Managers
Our team thoroughly reviews municipal code libraries and establishes
relationships with city planners to expedite the approval process and
ensure permits are secured in a timely fashion,providing clients with
hassle-free permit acquisition.
• Nationwide Code Checks
• Negotiate Signage with Municipality
• Order Engineering
• Complete permit applications
• Complete electrical applications
• Record Notice of Commencement
ZONING &VARIANCE SERVICES
We offer Zoning andVariance services to ensure clients achieve
maximum brand visibility at every location.Our design team works
closely with our permitting team to prepare artwork and complete
submission packages used to ensure landlord and municipal approvals.
• Process administration deviations,variances,re-zoning,special uses,
conditional uses (hardship research)
• Attend community appearance board and historic preservation
review board meetings
• Research records and permit files
• Provide property owners lists and required mailings
• Negotiate signage allowances with reviewers
12. FINANCIAL INSTITUTIONS
H E A L T H C A R E
E D U C A T I O N
CORPORATE OFFICE
H O S P I T A L I T Y
N AT I O N A L P R O G R A M S
M U L T I F A M I L Y
WAYFINDING & DESIGN
E N T E R TA I N M E N T & A R T S
I N D U S T R Y E X P E R I E N C E
14. JAMIE HARDEN
President & CEO
12801 Commodity Place | Tampa, FL 33626 | 813.749.2300
Jamie@CreativeSignDesigns.com | www.CreativeSignDesigns.com
Jamie Harden is President & CEO of Creative Sign Designs. Creative
employs more than 150 people throughout the state of Florida with the
majority based at its Tampa headquarters.
The desire to establish permanent roots in the Tampa community, paired
with the goal of acquiring and running a local business led Mr. Harden
and his family to return to Tampa in April 2005. Prior to that, Mr. Harden was
Senior Vice President and Commercial Banking Group Market Executive
for Bank of America. He served in this role from 1999 to 2005 in various
locations including Los Angeles, Dallas and Kansas City. Prior to these
positions with Bank of America, he was a Commercial Banking Group
Team Leader in Tampa for NCNB/NationsBank from 1990 to 1999. While at
Bank of America, Mr. Harden achieved a Six Sigma Green Belt.
Mr. Harden is a graduate of Florida State University with a Bachelor of
Science in Finance.
Mr. Harden is involved in numerous community and business associations:
• Past chairman of CEO Council of Tampa Bay
• Executive Committee of the Board of Directors of the Greater Tampa
Chamber of Commerce
• Board of Governors of the Florida State University College of Business
• Executive Committee and Treasurer of the Young President’s
Organization (YPO), Southeast US and Caribbean Region
• Board Member of Visit Tampa Bay and Tampa Bay Professional
Alliance
• Member of the Golden Triangle honorary
• Regional Advisory board of AvMed
Jamie has been married for more than 24 years and has three children.
11Years Leading
Creative
11Years in Industry
Management
Greater Tampa
Chamber of
Commerce Executive
Committee
Florida State University
College of Business
Board of Governors
Young President’s
Organization
16. THE ALFOND INN
WINTER PARK, FL
12801 Commodity Place | Tampa, FL 33626 | 800.804.4809
sales@CreativeSignDesigns.com | www.CreativeSignDesigns.com
C O M P L E T I O N D A T E
October 2013
S C O P E O F W O R K
Design, Fabricate
and install complete
custom sign package,
interior and exterior
wayfinding and Hotel
Branded signage
P R O J E C T V A L U E
$80,000
C L I E N T
HERRING GROUP
17. EPICUREAN
TAMPA, FL
12801 Commodity Place | Tampa, FL 33626 | 800.804.4809
sales@CreativeSignDesigns.com | www.CreativeSignDesigns.com
C O M P L E T I O N D A T E
February 2014
S C O P E O F W O R K
Design, fabricate and
install custom interior
and exterior sign
package
P R O J E C T V A L U E
$95,000
C L I E N T
BECK GROUP
18. ALOFT HOTELS
ORLANDO, FL
TAMPA, FL
MIAMI BEACH, FL
SARASOTA, FL
GREENVILLE, SC
12801 Commodity Place | Tampa, FL 33626 | 800.804.4809
sales@CreativeSignDesigns.com | www.CreativeSignDesigns.com
C O M P L E T I O N D A T E
December 2015
S C O P E O F W O R K
Design, fabricate &
install interior & exterior
branded signage
P R O J E C T V A L U E
$400,000+
C L I E N T
DEPENDS ON LOCATION
19. LE MERIDIEN
TAMPA, FL
12801 Commodity Place | Tampa, FL 33626 | 800.804.4809
sales@CreativeSignDesigns.com | www.CreativeSignDesigns.com
C O M P L E T I O N D A T E
JUNE 2013
S C O P E O F W O R K
Fabricate and install
interior and exterior
signage
P R O J E C T V A L U E
$85,000
C L I E N T
DSG DEVELOPMENT
21. PROJECT APPROACH
• Creative has reviewed the complete plans and specs and is
capable of fully executing the sign requirements.We have extensive
experience in Corporate/Office signage programs and will apply
our best practices to ensure the budget is maintained and the timely
completion of the project.
• Work directly with Gilbane/CBRE/ J&J to Develop Project Timeline
and Phased Scope of Work.(see Gantt chart for standard lead times)
• Present material/finish samples for review.
• Identified all in-house aspects of fabrication and created
contingency plans (additional suppliers) to guarantee project
schedule.
• Confirm exact sign location diagrams.
• Present shop drawings with visual message schedule for review.
• Publish approved sign message schedule,shop drawings,and sign
location diagrams
• Production management kickoff.
STAGING & PROJECT MOBILIZATION –
PHASING AND AFTER HOURS
• Storage of Product & install materials are coordinated.
• Installation occurs during pre-scheduled weekly intervals.
• Creative team will coordinate to work“after hours”as required,to not
disrupt normal business operations.
“ BE A GOOD NEIGHBOR”
• Daily Cleanup of Jobsite
• Removed materials repurposed/recycled.
COST ESTIMATING
• Continuous review ofVE opportunities as the project develops Safety
and Quality Assurance Programs
• .69 Worker’s Compensation Modification Factor
• 8.3 Total Recordable Incident Rate
• Fully licensed & insured.
• Quarterly Safety Program / Daily Toolbox Meeting
• Daily check of completed work compared to project timeline and
expectations.
• Creative Sign Designs is a drug free workplace.
• Creative hosts Gilbane/CBRE/J&J for open visits to our production
facility to inspect quality and progress of work.
• Creative will provide progress and completion photos to Gilbane/
CBRE/J&J
• Creative has reviewed the safety plan in its entirety and aligns with
the project requirements.
JOHNSON & JOHNSON BRANDING
