A STUDY ON THE EFFECTIVENESS OF ERP SYSTEM

1. TABLE OF CONTENTS
CHAPTER
NO.
TITLE PAGE
NO.
1 INTRODUCTION
1.1 Theoretical Background of the topic 1-2
1.2 Statement of the Problem 3
1.3 Review of Literature 3-17
1.4 Scope of the Study 17
1.5 Objectives of the Study 17-18
1.6 Hypothesis 18
1.7 Industry Profile 18-23
1.8 Company Profile 23-44
2 DESIGN OF THE STUDY
2.1 Research Methodology 45
2.2 Sources of Data 45-46
2.3 Sampling Design 46-47
2.4 Data Collection Instruments 47-48
2.5 Reference Period 48
3 DATA ANALYSIS AND INTERPRETATION
3.1 Analysis and Interpretation of data 49-71
3.2 Limitations of the Study 71
4 FINDINGS,SUGGESTIONS & CONCLUSION
4.1 Findings 72-73
4.2 Suggestions 73
4.3 Conclusion 73-74
BIBLIOGRAPHY 75
APPENDIX

2. LIST OF TABLES
TABLE
NO.
TITLE PAGE
NO.
3.1 Quality of Current ERP System 49
3.2 Current system help in ease of data access with
data integrity
50
3.3 User-friendliness of the ERP System 51
3.4 Impact of ERP on the workload of the employees 52
3.5 Impact of ERP System with other functional
departments in the organization
53
3.6 Comparison among ERP system save time to the
conventional system
54
3.7 ERP implementation helped in Operational cost
saving
55
3.8 Need for updating the current system 56
3.9 Extent to which ERP system is flexible for
changes happening in the organization
57
3.10 Provision for adequate infrastructure 58
3.11 Reduction in error rate 59
3.12 Usefulness of reports from the system 60
3.13 Current system provide support for CRM 61
3.14 Performance level of system 62
3.15 Features and functionality of ERP system is easy
to learn
63
3.16 Training for ERP can be beneficial for achieving
the task
64
3.17 ERP system help to have coordination with the
stakeholders
65
3.18 Security Measures of the ERP system 66
3.19 Overall experience and view of the success of
firms ERP system
67
3.21 Observed Frequency 69
3.22 Expected Frequency 69
3.23 Calculation Table 70

3. LIST OF FIGURES
FIGURE
NO.
TITLE PAGE NO.
3.1 Quality of Current ERP System 49
3.2 Current system help in ease of data access with
data integrity
50
3.3 User-friendliness of the ERP System 51
3.4 Impact of ERP on the workload of the
employees
52
3.5 Impact of ERP System with other functional
departments in the organization
53
3.6 Comparison among ERP system save time to
the conventional system
54
3.7 ERP implementation helped in Operational cost
saving
55
3.8 Need for updating the current system 56
3.9 Extent to which ERP system is flexible for
changes happening in the organization
57
3.10 Provision for adequate infrastructure 58
3.11 Reduction in error rate 59
3.12 Usefulness of reports from the system 60
3.13 Current system provide support for CRM 61
3.14 Performance level of system 62
3.15 Features and functionality of ERP system is
easy to learn
63
3.16 Training for ERP can be beneficial for
achieving the task
64
3.17 ERP system help to have coordination with the
stakeholders
65
3.18 Security Measures of the ERP system 66
3.19 Overall experience and view of the success of
firms ERP system
67