1. David R. Harvey
07714 786 109 | davidrobertharvey@gmail.com
Education
DIPLOMA | 2009 | LONDON ACADEMY OF MEDIA, FILM & TV
· Film Studies
BACHELOR OF ART | 2007 | UNIVERSITY OF KENT
· Classical and Archaeological Studies
BACHELOR OF ART | 2005 | UNIVERSITY OF KENT
· Visual and Performed Arts
A-LEVELS | 2002 | CHATHAM GRAMMAR SCHOOL FOR BOYS
Skills & Abilities
· Proficient in Excel, Word, PowerPoint, Outlook, Adobe Photoshop, Corel Painter, Epicor, Made2Manage
· Fast learner with great attention to detail, professional attitude and organizational skills
· Self-starting problem solver and creative thinker
· Excellent time management skills and respect for deadlines
· Resilient under pressure
· Great respect for confidentiality
· Extensive experience with conflict resolution
· Superb interpersonal skills
Experience
EPICOR SUBJECT MATTER EXPERT | MIDTRONICS | APRIL 2015 – MAY 2016
· Epicor software system expert
· Chosen by manager from among colleagues as
department trainer
· Trained entire department on Epicor – creation of
training materials, work instructions, group training,
and one-on-one training
· Completed hours of immersion in Epicor system in
addition to work as Technical Customer Support
TECHNICAL CUSTOMER SUPPORT | MIDTRONICS | OCTOBER 2013 – MAY 2016
· Product expert with full range of knowledge on all
100+ equipment and products
· Provided self-managed, unscripted technical
assistance to customers
· Solely responsible for a major international account
· Worked closely with other departments across the
company to provide comprehensive service
· Problem solved and resolved conflicts daily
CASHIER ASSISTANT | COSTCO | JULY 2011 – OCTOBER 2013
· Cashiered and assisted other cashiers
· Provided excellent customer service
· Provided information for members and staff using
Costco’s internal computer system
· Responsibility for many frontline functions
· Experience in multiple departments – required to pick
up new skills quickly and consistently
· Kept composure in fast-paced environment
· Maintained cleanliness and organization

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CASE AIDE | LUTHERAN SOCIAL SERVICES OF ILLINOIS | MARCH 2013 - JUNE 2013
· Worked closely with other members of the Case Aide
team to provide care for up to 30 live-in clients at a
time
· Logged clients' activities, feelings, issues, etc. for use
by counselors and administrators
· Dispensed medication
· Sat in on group sessions/therapy to provide detailed
notes to counselors
· Assisted staff and clients as needed
· Maintained structure, schedule, and stability
· Worked with an extensive amount of confidentiality
PRODUCTION ASSISTANT | FREELANCE | JULY 2007 - MAY 2010
· Varied, wide-ranging work on independent films,
music videos and fashion shoots
· Maintained equipment, including cameras, camera
dollies, boom, and lighting rigs
· Maintained sets, including set dressing, prop
handling and painting
· Provided traffic direction and crowd control
· Organized transportation for crew and cast
members