1. DARRELL MILLER
6685 E Arizona Avenue, Unit B, Denver, Colorado 80224 720.840.7844 DarrellMiller23@gmail.com
INFORMATION TECHNOLOGY EDUCATOR & INSTRUCTIONAL DESIGNER
Dynamic, accomplished IT education professional. A proven leader, dedicated to the
management, development and delivery of highly effective instruction. A thoughtful,
forward-thinking provider of exceptional classroom, elbow-to-elbow, virtual, and corporate-
wide training. Highly skilled in both collaborative and self motivated environments.
Commited to the success of realizing departmental and organizational goals.
PROFESSIONAL EXPERIENCE
CENTURA HEALTH – DENVER, Colorado 2013 - Present
Credentialed Trainer II
Trained and supported company staff in their Epic Systems implementation. Created
Instructional Design and training for new trainer credentialling. Provided exceptional
customer support throughout system.
Implementation Support Specialist Lead
Working in collaboration with project managers and subject matter experts, developed web-
based training materials and provided both pre-training and go-live support at ambulatory
clinics throughout Colorado. Instrumental in creating, building and maintaining successful
expereinces for all staff, including front office, medical records, provider and management
staff.
KAISER PERMANENTE – Aurora, Colorado 2012 - 2013
Senior Business Systems Trainer
Influential in the design and implementation of region-wide standards in corporate E-
Learning program. Collaborated with training team and provided E.H.R. support to region of
clinicians in a multitude of environments, including remote, at the elbow and in classroom
situations. Developed a variety of learning opportunities to effect business partners
throughout the Colorado region.
• Created Regional Epic User Group that enhanced members skill set.
SYSTEMS ENGINEERING SERVICES, INC. - Denver, Colorado 2011 – 2012
LSS (Meditech) E.M.R. Implementation Specialist
Successfully trained and supported Centura Healthcare’s ambulatory clinics statewide.
Provided top-notch instruction and personal attention to a variety of clinicians and office
professionals. Designed and delivered job aides, user materials and study guides to
enhance the learning process.
• Instrumental in the success of numerous E.M.R. implementations.
EXEMPLA HEALTHCARE - DENVER, COLORADO 2006 - 2011
Epic E.M.R. / Clinical Informatics Technology Trainer and Support Team
Partnered in three successful implementations of Epic (Spring 2009), which included team
leadership, curriculum development, student proficiencies, writing, layout, design and
publishing of student and trainer manuals. Trained over three hundred clinical and non-
clinical staff and physicians.
Worked closely with IT Project Managers, build team, analysts, and QA to improve system
for the end user. Provided technical support to hospital staff. Pro-active in assessing
mastery deficiencies and created, organized and designed training materials.
• Led an extended, site-wide training program, focused on Epic System proficiencies and
how to take full advantage of the E.M.R. in meeting Joint Commission direc tives.

2. DARRELL MILLER Continued
• Created a site-wide Clinical Informatics Help Center which provided Epic System
support and a customized learning materials database.
Education Multi-Media Project Manager
Co-Managed system-wide e-Learning implementation. Played key role in developing,
designing and building e-Learning materials for a variety of departments and end users.
Provided solid management, leadership, analysis and operational skills in a multitude of
projects. Built and analysed corporate-wide EMS (Event Management System) and LMS
(Learning Management System).
• Spearheaded Corporate-wide Event Management System.
• Two-time “Good As Gold” Service Award Recipient.
DENVER PUBLIC SCHOOLS - Denver, Colorado 2001 - 2006
Educator/Technology Representative/Technical Director
Secondary and Elementary school educator. Served as facility technology representative.
Taught students of varying backgrounds and abilities. Directed theatrical productions and
served as Technical Director for West High School’s numerous productions and events.
Courses taught: Technology/Computers, Theatre Studies, Technical Theatre, and Language
Arts.
• Co-wrote, designed and implemented Colorado High School Theatre Standards
• Produced and designed annual “Singing Christmas Tree”, a West High tradition
• Designed, built, and managed a computer lab of twenty workstations at Stedman
Elementary
TECHNICAL PROFICIENCIES
Platforms:
Tools:
Windows 10, Windows XP, Windows 7, Mac OS X, Mac iOS, Android
Epic (Ambulatory, Beacon, Inpatient, Cadence), Meditech/LSS (Ambulatory),
Dragon Medical, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook,
Access, Visio), Heat, Landesk, MS Project, Adobe (Dreamweaver, Photoshop,
Captivate, InDesign), SnagIt, Camtasia Studio, Articulate, Quicken,
Quickbooks, Apple iLife Suites, Browsers (Internet Explorer, Firefox, Safari,
Chrome), Handbrake
EDUCATION & CREDENTIALS
Bachelor or Arts DEPAUL UNIVERSITY  Chicago, Illinois
Teacher Licensure METROPOLITAN STATE COLLEGE OF DENVER  Denver, Colorado
Professional Credentials and Proficiencies
Epic Systems EpicCare Inpatient Clinical System (Clin Doc, ADT, Orders, CPOE) EpicCare
Ambulatory
RECOGNITION
Who’s Who of American Teachers 2005/2006
REFERENCES
Brian Hughes | Implementation and Training Team Administrator | 303.218.0418
Jan Jensen | Director of Organizational Development | 303.358.9567
Alana Aragon | Application Support Analyst, Management | 720.234.9710
Geoff Engler | E.M.R. Consultant | 702.521.8329