Daniel Dickinson is pursuing a career as a facilitator utilizing technical skills in data management, chemistry, programming, networking, and record keeping. He has over 3 years of customer-facing experience, excellent communication skills, and technical proficiency in areas such as networking, protocols, and web technologies. His experience also includes roles in customer service, office assistance, and volunteer missionary work.
1. Daniel Dickinson
6740 North 13th street, Phoenix AZ 85014
Phone: (602) 535-6926 E-Mail: palemist1@gmail.com
SUMMARY
Pursuing a career as a facilitator using my technical skills and related experience in many disiplines including: data management, chemistry,
programing, networking and record keeping
QUALIFICATIONS
Certified Professional customer service skills
At least 3 years in a role with customer-facing support responsibilities
Ability to type 35 WPM
Excellent oral and written communication skills
Exceptional listening skills
Ability to communicate clearly and succinctly
Ability to compose grammatically correct, concise and accurate notes
Technical writing skills
Enhanced ability to interpret customer’s description of problem, troubleshoot and provide solutions, summarize and document interaction
Diagnose, troubleshoot and/or upgrade workstations and servers
Independent developer
osX, PC OS & NOS knowledge
Some experience with LDAP servers or web servers
Comfortable with shell scripting in PERL or python
Understanding of switches, routers, firewalls and subnetting
Basic knowledge of standard protocols such as SMTP, DNS, FTP, SSH, TCP/IP
Basic technical proficiency with email and the email infrastructure (web security technologies)
Established and enforced rules for behavior and procedures for maintaining order among the students
Observed and evaluated students’ performance, behavior, social development, and physical health
Instructed students individually and in groups, using lectures, discussions, and demonstrations
Assigned and graded class work and homework
.Net Web Technologies (vb.net)
Theoretical understanding of major algorithms
How to build logical arguments and defend them
Exposure to HTML 5 / CSS 3 / JQuery
Web API experience
Understanding of networking and how applications work through the networks
Strong desire to learn emerging technologies and to innovate.
Ability to learn.
can adapt to the rapidly changing technology landscape.
astoundingly intricate artistic ability
EXPERIENCE
Jamba Juice
Team member
Nov 07– Dec 07
Make quality fresh fruit smoothies in a friendly high paced environment Remembering customers’ names
Setlow Properties
2. Office assistant
Nov 06 – Nov 07
Mass mailings, marketing and internet research on individuals and parcels of land that they owned.
Education
Camelback High School
Diploma
7-May
Phoenix College
Associate in Science A.S
14-May
Volunteer
The Church of Jesus Christ of Latter Day Saints
Missionary
Dec 07 – Dec 09
Baltimore, MD
Achievements
Eagle Scout gold 2 (50 merit badges), Assistant Scoutmaster and ASU hosted Robotics team 2nd place