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How to help Executives
MAKE
RISKY
DECISIONS
Like if helpful
Remember Kodak?
- 1 -
For 40 years, you couldn’t walk
through Times Square without
admiring the Kodak Coloramas.
These 18x60 foot photographs
showcased the “Kodak moments”
series.
Kodak filled for
bankruptcy
- 2 -
Once one of the most richest
companies in the world, Kodak
filed for bankruptcy protection in
2012.
Kodak’s downfall
wasn’t about
technology
- 3 -
Kodak invented the first digital
camera in 1975.
It was about
overconfidence
- 4 -
Kodak was so blinded by its success
that it completely missed the rise of
digital technologies.
Their executives missed the
disruption caused by smart phones
cameras.
- 5 -
Overconfidence
= cognitive error
= the unwarranted faith in
your own intuitive
reasoning, judgements
and/or cognitive abilities.
Challenge their beliefs by reflecting
on their own mistakes and
shortcomings
Bring in the research (have them
look at facts & data)
Create a space for healthy debates
and constructive criticism
- 6 -
How can you help
executives avoid the
overconfidence bias?
1
2
3
Create this Goldilocks
Zone of confidence where
rational beliefs about
themselves meet reality.
At DSA we do this together
with executives through
Problem Framing.
- 7 -
Follow us on LinkedIn
@ The Design Sprint Group
Join the official Berlin & London GOOGLE
Want to learn
more about
Problem Framing?
- 8 -

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How to help Executives make risky decisions - Problem Framing

  • 1. How to help Executives MAKE RISKY DECISIONS Like if helpful
  • 2. Remember Kodak? - 1 - For 40 years, you couldn’t walk through Times Square without admiring the Kodak Coloramas. These 18x60 foot photographs showcased the “Kodak moments” series.
  • 3. Kodak filled for bankruptcy - 2 - Once one of the most richest companies in the world, Kodak filed for bankruptcy protection in 2012.
  • 4. Kodak’s downfall wasn’t about technology - 3 - Kodak invented the first digital camera in 1975.
  • 5. It was about overconfidence - 4 - Kodak was so blinded by its success that it completely missed the rise of digital technologies. Their executives missed the disruption caused by smart phones cameras.
  • 6. - 5 - Overconfidence = cognitive error = the unwarranted faith in your own intuitive reasoning, judgements and/or cognitive abilities.
  • 7. Challenge their beliefs by reflecting on their own mistakes and shortcomings Bring in the research (have them look at facts & data) Create a space for healthy debates and constructive criticism - 6 - How can you help executives avoid the overconfidence bias? 1 2 3
  • 8. Create this Goldilocks Zone of confidence where rational beliefs about themselves meet reality. At DSA we do this together with executives through Problem Framing. - 7 -
  • 9. Follow us on LinkedIn @ The Design Sprint Group Join the official Berlin & London GOOGLE Want to learn more about Problem Framing? - 8 -