The document outlines strategies from a marketing workshop, including internal marketing techniques like treating employees well so they promote the business, and external strategies such as networking, becoming a local expert, and charitable donations. It also discusses advertising approaches like email marketing, reduced cost advertising through partnerships, and branding on clothing or vehicles. The goal is to provide low-cost, high impact marketing tactics business owners can implement.
4. Introduction
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TAKE AWAYS
5. Introduction
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TAKE AWAYS
6. Introduction
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TAKE AWAYS
Marketing strategies you can use today
7. Introduction
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TAKE AWAYS
Marketing strategies you can use today
Outmaneuver the competition
8. Introduction
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TAKE AWAYS
Marketing strategies you can use today
Outmaneuver the competition
Affordable print advertising
9. Introduction
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TAKE AWAYS
Marketing strategies you can use today
Outmaneuver the competition
Affordable print advertising
Generate publicity for your business
10. Introduction
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Dana Murray Account Director, Caliber Group
520-795-4500
dmurray@calibergroup.com
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“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
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Picture
“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
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Picture
“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
Internal Marketing
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Picture
“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
Internal Marketing
External Marketing
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Picture
“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
Internal Marketing
External Marketing
Advertising
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Picture
“Successful companies do not abandon their
marketing strategies in a recession; they adapt
them.”
Professor John Quelch, Harvard Business School
Internal Marketing
External Marketing
Advertising
Publicity (PR)
19. Internal Marketing
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“Take care of your employees and they will take
care of your customers.”
Mike Jannini, Executive Vice President
of Marriott International
20. Internal Marketing
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“Take care of your employees and they will take
care of your customers.”
Mike Jannini, Executive Vice President
of Marriott International
Are your employees working for
you?
21. Internal Marketing
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“Take care of your employees and they will take
care of your customers.”
Mike Jannini, Executive Vice President
of Marriott International
Are your employees working for
you?
Treat them right
22. Internal Marketing
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“Take care of your employees and they will take
care of your customers.”
Mike Jannini, Executive Vice President
of Marriott International
Are your employees working for
you?
Treat them right
Make them your evangelists
24. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
25. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
Customer Perceptions
26. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
Customer Perceptions
Word of Mouth
27. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
Customer Perceptions
Word of Mouth
Networking
28. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
Customer Perceptions
Word of Mouth
Networking
Become the Local Expert
29. External Marketing
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"Jumping at several small opportunities may get us
there more quickly than waiting for one big one to
come along."
Hugh Allen
Customer Perceptions
Word of Mouth
Networking
Become the Local Expert
Charity / Donations
31. External Marketing
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"About 70% of customers' buying
decisions are based on positive human
interactions with sales staff. The bottom line is
that people buy from people, not companies."
Lee J. Colan
Best Selling Business Author
32. External Marketing
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CUSTOMER PERCEPTIONS
"About 70% of customers' buying
decisions are based on positive human
interactions with sales staff. The bottom line is
that people buy from people, not companies."
Lee J. Colan
Best Selling Business Author
33. External Marketing
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CUSTOMER PERCEPTIONS
First Impressions (or second, or third)
"About 70% of customers' buying
decisions are based on positive human
interactions with sales staff. The bottom line is
that people buy from people, not companies."
Lee J. Colan
Best Selling Business Author
34. External Marketing
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CUSTOMER PERCEPTIONS
First Impressions (or second, or third)
Contacting Your Business
"About 70% of customers' buying
decisions are based on positive human
interactions with sales staff. The bottom line is
that people buy from people, not companies."
Lee J. Colan
Best Selling Business Author
35. External Marketing
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CUSTOMER PERCEPTIONS
First Impressions
36. External Marketing
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CUSTOMER PERCEPTIONS
First Impressions
37. External Marketing
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CUSTOMER PERCEPTIONS
First Impressions
46. External Marketing
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WORD OF MOUTH
Reach out to your customers
Bring in a friend, get a discount
Wear company logoed shirt, get a gift
Reward loyal customers
Don’t assume what worked last year will
work today
Say thank you
48. External Marketing
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NETWORKING
Industry Events
Community Events & Fundraisers
49. External Marketing
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NETWORKING
Industry Events
Community Events & Fundraisers
Neighborhood BBQs
50. External Marketing
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NETWORKING
Industry Events
Community Events & Fundraisers
Neighborhood BBQs
Free Local Workshops!
52. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
53. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
54. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
55. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
56. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
• Offer your expertise to the media
57. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
• Offer your expertise to the media
58. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
• Offer your expertise to the media
• Write articles
59. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
• Offer your expertise to the media
• Write articles
60. External Marketing
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BECOME THE LOCAL EXPERT
• Public speaking
Association meetings
Local clubs (Rotary, etc.)
• Offer your expertise to the media
• Write articles
64. External Marketing
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CHARITY / DONATIONS
Donate a gift or auction item to a
community organization’s fundraiser
65. External Marketing
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CHARITY / DONATIONS
Donate a gift or auction item to a
community organization’s fundraiser
66. External Marketing
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CHARITY / DONATIONS
Donate a gift or auction item to a
community organization’s fundraiser
Pick a charity to support
67. External Marketing
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CHARITY / DONATIONS
Donate a gift or auction item to a
community organization’s fundraiser
Pick a charity to support
68. External Marketing
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CHARITY / DONATIONS
Donate a gift or auction item to a
community organization’s fundraiser
Pick a charity to support
Donate your time/expertise
81. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
82. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
83. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
84. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
85. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
86. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
87. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
88. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
89. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
90. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
Drywaller & painter
91. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
Drywaller & painter
92. Advertising edit Master title style
Click to
REDUCED-COST ADVERTISING
Joint Promotions / Sharing Costs
− Radio spots
− Print ads
− Direct Mail
PARTNERS: Restaurant & Night Club
Shoe store & clothing store
House cleaning service & yard service
Drywaller & painter
Barter / Trade Services
128. Summary edit Master title style
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• Do something today with what you
have learned!
129. Summary edit Master title style
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• Do something today with what you
have learned!
130. Summary edit Master title style
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• Do something today with what you
have learned!
• Share your successes by going to
our blog at www.caliberpulse.com
133. Advertising
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TARGET ADVERTISING
Newspapers
134. Introduction
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Colleen Brady Retail Territory Sales Manager, TNI
135. Reaching Your Marketplace
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• The goal is to offer methods that will allow you to target by
demographic, geographic or behavioral audience.
• Methods that are low, out-of-pocket costs and that have a
high ROI.
137. Targetto edit Master title style
Click by Geographic Areas
Targeted Section – Features
• Each community section targets a specific geographic area every Thursday.
These tab sections are distributed in the paper as well as at select free rack
locations in their specific coverage areas.
• They include neighborhood news and information about local government,
school news and local business developments.
• Ideal when you want to target consumers who live close by.
Targeted Section – Benefits
• Targeting specific geographic area of readers with an household income of
$50,000+, it allows you to reach an audience with a low investment and drive
sales to your business.
• The results are a high ROI.
138. Front Page Master title style Geographic or Demographic
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Post-its & Stick-on Ads - Features
• These are highly visible, unique delivery vehicles that
are placed on the front page of the newspaper.
• It’s the only way to get an ad on the front page above
the fold.
• Target readers geographically by zip code.
• Only one note can be sold per zip code per day, so
you always have exclusive placement. Because of
their high visibility, they’re excellent for driving traffic
to special events.
Post-its & Stick-on Ads - Benefits
• Geographic targeting by zip code gets to your
customers in your neighborhood or radius of
business.
• High visibility catches readers interest and drives
store traffic.
139. Targetto edit Master title style or Geographic
Click by Demographic
P&D Inserts – Features
Turnkey process of printing and distribution.
Inserts are one of the top sections read by
subscribers.
Inserts can be full market coverage, targeted by
geographic area or by demographic based on zip
codes.
Highly effective way to promote products and
services.
P&D Inserts – Benefits
Readers seek out inserts for sales and coupons
which means your message will be seen and drive
traffic to your business.
Cost effective way to advertise by targeting your
geographic or demographic core customers!
Variety of paper sizes, stock, colors, and weight
5,000 minimum distribution daily
Preprints can be distributed full run or by select zip
codes
140. Target edit Master titleprice-conscious consumers
Click to Tucson’s style
• 51% of Tucson Adults use coupons for non-grocery products
and services.
• 33% of coupon using adults use such coupons at least once
a month.
• 66% of Tucson's coupon-using households obtain them
through the Sunday paper.
Cactus Clipper – Features
• Cactus Clipper is a 8.5” x 11” full-color glossy coupon book
delivered once a month on Sunday!
• Editions available in the Northwest and the East side of Tucson.
• Each zone has over 42,000 copies distributed to area households in
the Sunday paper.
• This means your message will be if front of an audience ready and
willing to buy from you!
141. The Hispanic Population Is Expected To Comprise
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35% Of The Total Tucson Population By 2013.
r of
p owe ic
ing an
buy ’s Hisp to go
he na
T ted
A rizo expec n $24
is e tha e
ket r mor
mar m mo 005 to 2010.
fro in 2 in
n lion
billio $29 bil
than
32.9%
32.4%
Source: Claritas 2008
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La Estrella – Features
La Estrella is the largest local Spanish language publication in
Southern Arizona, with 37,000 copies distributed weekly in the home
delivered Arizona Daily Star and in more than 400 free-standing
racks located inside and outside Hispanic communities and
businesses throughout Southern Arizona.
Reader Demographics:
66% Male
64% Married
38% between the ages 25-34
62% Families
La Estrella – Benefits
Tucson Newspapers can help you target the growing Hispanic
market with print, online and Spanish-language publications that
reach nearly three out of five Hispanic adults each week in Southern
Arizona.
Source: Scarborough 2008 (T),
Source: Scarborough 2007 (T)
143. Click to edit Master title style
• Best Reach of Any Local Online Site -
Features
• Tucson Newspapers provides the most-visited collection of
local online sites in Southern Arizona.
• Our trio of sites receives more than 13 million page views.
• Almost 2 million unique visitors each month, includes:
tucson.com, azstarnet.com and tucsoncitizen.com.
• Over 200,000 registered users!
• Benefits
• Low duplication with newspaper readers so you are
reaching a new audience to increase your sales!
• Offers Video and Flash which draws attention to your ad.
• Drive traffic to your website!
• Combined with the newspaper you will reach 64% of the
marketplace.
• Target specific channels to reach specific audience.
Source: Site Catalyst 2009
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54% of our online
registrants are age 45 or
older.
83% of our online
registrants are not print
subscribers
Source: 2009 TNI Online Registration Reports
146. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
147. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
148. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
149. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
150. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
151. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
152. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
153. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
Skyscrapers attract more attention as they are visible to
readers as they scroll down the page.
154. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
Skyscrapers attract more attention as they are visible to
readers as they scroll down the page.
155. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
Skyscrapers attract more attention as they are visible to
readers as they scroll down the page.
The Big Box is the most effective ad unit because it is
surrounded by content with high impact and story level
visibility.
156. Online edit Master title style
Click to Display Advertising
Online display advertising is sold in 3
basic formats:
Leaderboard, Skyscraper, and Big Box.
Leaderboards command a strong presence with plenty
of space to convey a complex message or concept.
Skyscrapers attract more attention as they are visible to
readers as they scroll down the page.
The Big Box is the most effective ad unit because it is
surrounded by content with high impact and story level
visibility.
157. Click to edit Master title style
Target specific interests from Wildcat Sports to Food and Wine
or target a specific region with our ZAG Info (zip code, age, gender).
Newsletter # of Registrants
Top Deals 53,213
Wildcat Sports 11,651
Citizen Breaking News 7,340
Obituaries 7,312
Star News 6,463
Food & Wine 4,126
A.M. Headlines 3,255
Business Edge 3,191
Golf Report 2,928
AzStar Biz 2,557
AzNight Buzz 2,456
Offertas de Tucson 1,999
Source: 2009 TNI Online Registration Reports
158. Key WorkMaster title style
Click to edit Searches
• Key word searches are constantly being made for Tucson
and Southern Arizona businesses on the web each month.
• Be on the cutting edge of online advertising and increase
sales by promoting your products and services with
Guaranteed Clicks.
159. Guaranteed Clicks
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• Guaranteed Clicks is an easy, automated way for
your business to utilize search marketing to
advertise itself and be seen in the search results
of more than 30 top search engines…with
guaranteed results.
160. Guaranteed Clicks
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• Guaranteed Clicks is an easy, automated way for
your business to utilize search marketing to
advertise itself and be seen in the search results
of more than 30 top search engines…with
guaranteed results.
161. Guaranteed Clicks
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• Guaranteed Clicks is an easy, automated way for
your business to utilize search marketing to
advertise itself and be seen in the search results
of more than 30 top search engines…with
guaranteed results.
Paid
Listings
162. Guaranteed Clicks
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• Guaranteed Clicks is an easy, automated way for
your business to utilize search marketing to
advertise itself and be seen in the search results
of more than 30 top search engines…with
guaranteed results.
Paid
Listings
Organic
Listings
163. Media Synergy: Print and Online
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Newspaper advertising drives response via the Internet, which
makes it the perfect complement to a search campaign.
42% of newspaper
readers who use the
Internet reported they
had purchased at least
one product they saw in
the newspaper in the
last month.
Source: Clark, Martire & Bartolomeo, Inc. Survey October 2007
164. Unbeatable Reach
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Tucson Newspapers’ print and online products
reach significantly more of the Tucson market
Daily Star/Citizen = 1Daily, Sunday = 1 Sunday
TNI Websites = past 30 days
Radio = M-F AM Drive AQH 1 Spot/hr
Source: Scarborough 2008 (T) TV = Primetime Avg ½ hr M-S 7-10pm, Sun 6-10pm 1 Spot/hr
Other Print = 1 Issue
165. Advertising in title style
Click to edit Master Full-Run Tucson Newspapers
Tucson Newspapers – Features
One insertion in the Sunday Arizona Daily Star
reaches more Adults then any other media in
Tucson. The Sunday newspaper reaches 51% of
the marketplace and the nearest TV station only
reaches 15%.
The Arizona Daily Star and Tucson Citizen
combined reach 40% of the marketplace, far more
than the nearest competitive media.
When you combined both papers and our trio of
sites we reach more than 62% of the
marketplace. `
The newspaper and our websites are invited into
the home!
Our readers, your customers, have an household
income over $50,000+ and 80% own their own
home.
Source: Scarborough 2008 (T)
166. Advertising in title style
Click to edit Master Full-Run Tucson Newspapers
Tucson Newspapers – Features
One insertion in the Sunday Arizona Daily Star
reaches more Adults then any other media in
Tucson. The Sunday newspaper reaches 51% of
the marketplace and the nearest TV station only
reaches 15%.
The Arizona Daily Star and Tucson Citizen
combined reach 40% of the marketplace, far more
than the nearest competitive media.
When you combined both papers and our trio of
sites we reach more than 62% of the
marketplace. `
The newspaper and our websites are invited into
the home!
Our readers, your customers, have an household
income over $50,000+ and 80% own their own
home.
Special Ad Rates in the Star on
Monday and Tuesday.
Only $27.00 pci until 7/31/09
Source: Scarborough 2008 (T)
167. Advertising in title style
Click to edit Master Full-Run Tucson Newspapers
Tucson Newspapers – Features
One insertion in the Sunday Arizona Daily Star
reaches more Adults then any other media in
Tucson. The Sunday newspaper reaches 51% of
the marketplace and the nearest TV station only
reaches 15%.
The Arizona Daily Star and Tucson Citizen
combined reach 40% of the marketplace, far more
than the nearest competitive media.
When you combined both papers and our trio of
sites we reach more than 62% of the
marketplace. `
The newspaper and our websites are invited into
the home!
Our readers, your customers, have an household
income over $50,000+ and 80% own their own
home.
Special Ad Rates in the Star on
Monday and Tuesday.
Only $27.00 pci until 7/31/09
Source: Scarborough 2008 (T)
168. Advertising in title style
Click to edit Master Full-Run Tucson Newspapers
Tucson Newspapers – Features
One insertion in the Sunday Arizona Daily Star
reaches more Adults then any other media in
Tucson. The Sunday newspaper reaches 51% of
the marketplace and the nearest TV station only
reaches 15%.
The Arizona Daily Star and Tucson Citizen
combined reach 40% of the marketplace, far more
than the nearest competitive media.
When you combined both papers and our trio of
sites we reach more than 62% of the
marketplace. `
The newspaper and our websites are invited into
the home!
Our readers, your customers, have an household
income over $50,000+ and 80% own their own
home.
Special Ad Rates in the Star on
Monday and Tuesday.
Only $27.00 pci until 7/31/09
Reaches nearly 225,000 Tucson adults with just one issue.
Source: Scarborough 2008 (T)
169. Click to edit Master title style
Source: Scarborough 2008 (T)
170. Click to edit Master title style
Source: Scarborough 2008 (T)
171. Click to edit Master title style
Source: Scarborough 2008 (T)
172. Click to edit Master title style
Source: Scarborough 2008 (T)
173. Click to edit Master title style
Source: Scarborough 2008 (T)
174. Click to edit Master title style
Source: Scarborough 2008 (T)
177. Introduction
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Tiffany Kjos Regional Editor, The Arizona Daily Star
178. Introduction
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Tiffany Kjos Regional Editor, The Arizona Daily Star
Jose Merino La Estrella Editor, The Arizona Daily Star
182. Public Relations
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The Star’s
ZONED SECTIONS
cover three geographic areas
They go to Star subscribers in each specific area and they’re available free in racks in those areas.
183. Public Relations
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The Star’s
ZONED SECTIONS
cover three geographic areas
They go to Star subscribers in each specific area and they’re available free in racks in those areas.
184. Public Relations
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The Star’s
ZONED SECTIONS
cover three geographic areas
They go to Star subscribers in each specific area and they’re available free in racks in those areas.
185. Public Relations
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The Star’s
ZONED SECTIONS
cover three geographic areas
They go to Star subscribers in each specific area and they’re available free in racks in those areas.
191. Public Relations
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Foothills Section
South of First Avenue and north of River
all the way across the Tanque Verde Valley
193. Public Relations
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East Side Section
South of Alvernon and east of Tanque Verde Road,
including Vail and Corona de Tucson
199. Public Relations
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La Estrella
Star’s Spanish Language Publication
200. Public Relations
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La Estrella
Star’s Spanish Language Publication
More than 30,000 weekly copies
201. Public Relations
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La Estrella
Star’s Spanish Language Publication
More than 30,000 weekly copies
Distributed in Tucson Metro and So Az
202. Public Relations
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La Estrella
Star’s Spanish Language Publication
More than 30,000 weekly copies
Distributed in Tucson Metro and So Az
Staff is fully bilingual
219. Public Relations
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What do I take from this presentation?
220. Public Relations
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What do I take from this presentation?
We are all in the same boat
221. Public Relations
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What do I take from this presentation?
We are all in the same boat
Do what I just did
222. Public Relations
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What do I take from this presentation?
We are all in the same boat
Do what I just did
Persuade the ‘news people’
223. Public Relations
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What do I take from this presentation?
We are all in the same boat
Do what I just did
Persuade the ‘news people’
Be a team player, collaborate
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230. Click to edit Master title style
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Brought to you by
The Caliber Group & The Arizona Daily Star.
This Power Point presentation is available at
www.calibergroup.com.