1. Daniel Sullivan
81 West 49th Street
Bayonne, NJ 07002
Dan.Sullivan858@gmail.com
(201) 284–2164
Professional Experience
VirginAmerica (2013-Present)
Hub Station Operations Coordinator
- Prepare flightrelease paperwork(pre-planweightandbalance load sheets,
upload/downloadsheets,fuel orders)
- Responsible foraircraftturnaround coordinationatall gatesforall flights
- Coordinate andorganize all aircraftrepositioning/towingwithlocal tower,maintenance,
and ramp businesspartners
- Serve asprimary contact forinternal (OperationsControl Center,stationmanagement,
maintenance,guestservicespersonnel,flightcrews,etc.) andexternal (fueling,catering,
ramp, facilitymaintenance,TSA,airportauthority,police andfire) communication
- Participate instationoperationalconference callsasrequired
- Handle flightdelay explanationsforthe Departmentof Transportation
- Work to maintainVirginAmerica’sreputation of industryleading“on-time”andbaggage
performance
- Advise businesspartnersof operational changesandmonitortheirdailyperformance
- Track operational dataand performance forthe station
- Communicate performance andoperationalstatisticsthroughoutthe dayasrequired
- Monitorinboundandoutboundconnectingguests
- Work withthe OperationsManagerto coordinate flightholdsasnecessaryfor
connectingguests
- Manage “IrregularOperations”plansandcommunicate outtoall stationteam
members, headquarters,andall affectedstations
- Create proceduresanddocumentsfor performance tracking
- Secure hotel space andseats on otherairlines asrequiredduring operational
irregularities
- Perform safetyobservationsandotheraudits
- Act as a mentorfor newteammembersand businesspartners
Lead Guest Service Teammate
- Prepare dailyoperation planforstaff
- Communicate withthousandsof guestsdaily,maintainingalight-heartedcomposure in
stressful situations

2. - Multitaskwhile remainingorganizedinahighpressure environmentwithstrict
deadlines
- Ensure regulationssetbythe Departmentof HomelandSecurity,the FAA,andlocal
governments/municipal authoritiesare beingfollowed
ClearviewCinemas (2009-2012)
Assistant Theater Manager
- Controlledpettycash,expensereports,processedinvoices,maintainedcashregisters,
and calculatednecessarycashonhand
- Conductedschedulingforall employees,workingwithinatightpayroll budget
- Ensuredthe propermaintenance of alarge,highlytraffickedbuilding
- Interviewedcandidatesforemploymentandoversaw the developmentof alarge staff
Software skills include
- MicrosoftOffice Suite (Excel,PowerPoint,Word)
- Adobe Creative Suite(Photoshop,Lightroom, Audition,PremierPro)
- Sabre reservationssystem
- Google productivitysoftware (Drive,Docs,Sheets,Slides,Forms)