2. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
ContentsContentsContentsContents
Introduction
Our Services
Our Philosophy and Work Approach
Our Clientele and Work Record
Future Outlook
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3. PROPRIETARY DATA
THIS IS THE PROPERTY OF RITCHIEBROS LIMIETD AND ANY REPRODUCTION OF THIS INFORMATION IS PROHIBITED AND
WILL BE CONSIDERED AS AN OFFENSE.
INTRODUCTION
RitchieBros Limited is a priva
Communications Technology company
provides a range of Information and
Communications Technology Solutions like
Asset & Inventory Software, Asset Tracking
Software and Barcode Reading Technology,
Fixed Asset Verification and Physical Auditing,
Barcode Label supplies, Barcode Scan
Tags Supplies, Weapons Management, Fleet
Management(Long Range Vehicle
Tags),Engraving, Systems Servicing, Financial
Systems Developments, Database and Website
Designing among Others.
The company is duly registered and fully licensed by Kampala
(KCCA) .The Company is managed by a team of dynamic professionals and partners
with extensive practical experience and training, acquired through working and
Consulting with well-known Information
Infor SunSystems, Asset ware, Maintenance Connection, Microsoft
strengthen its capacity to handle a vast number of complex assignments, RitchieBros
Ltd has established working relationships with a number of well
companies from which technical support and advice is sought when need arises.
Similarly, all managers and staff of the company are constantly engaged in activities
and undertakings aimed at enhancing their skills and expertise.
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Ritchiebros
Buganda Road Flats
P.O.Box22852
www.ritchiebros
PROPERTY OF RITCHIEBROS LIMIETD AND ANY REPRODUCTION OF THIS INFORMATION IS PROHIBITED AND
Limited is a private Information and
Communications Technology company that
provides a range of Information and
Technology Solutions like Fixed
Asset & Inventory Software, Asset Tracking
Software and Barcode Reading Technology,
Fixed Asset Verification and Physical Auditing,
supplies, Barcode Scanners, RFID
Management, Fleet
Management(Long Range Vehicle
Tags),Engraving, Systems Servicing, Financial
Systems Developments, Database and Website
The company is duly registered and fully licensed by Kampala Capital City Authority
(KCCA) .The Company is managed by a team of dynamic professionals and partners
with extensive practical experience and training, acquired through working and
own Information and Communications Technology Brand
Asset ware, Maintenance Connection, Microsoft etc. In
strengthen its capacity to handle a vast number of complex assignments, RitchieBros
Ltd has established working relationships with a number of well-established ICT
anies from which technical support and advice is sought when need arises.
Similarly, all managers and staff of the company are constantly engaged in activities
and undertakings aimed at enhancing their skills and expertise.
Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com
PROPERTY OF RITCHIEBROS LIMIETD AND ANY REPRODUCTION OF THIS INFORMATION IS PROHIBITED AND
Capital City Authority
(KCCA) .The Company is managed by a team of dynamic professionals and partners
with extensive practical experience and training, acquired through working and
and Communications Technology Brands like
etc. In order to
strengthen its capacity to handle a vast number of complex assignments, RitchieBros
established ICT
anies from which technical support and advice is sought when need arises.
Similarly, all managers and staff of the company are constantly engaged in activities
4. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
Our Vision
To become the leading company in the areas of Asset Management, Fleet
Management, Barcode Technology and Information Communications Technology
Solutions on the African Continent.
Mission Statement
RitchieBros Limited’s commitment is to provide the best information and
communication Technology solutions to corporate and business organizations in order
to enable them achieve their strategic and Business goals.
Our Mission
To enable our customers achieve success factors by application of world class Technologies and
People Skills and to deliver effective business solutions in today’s increasingly competitive
environment.
Our Core Values
• Provision of high-Tech services to our clients.
• Preservation of good relationship between a Customer and the company.
• Upholding integrity and high ethical standards and quality of our services
• Ensuring efficiency and effectiveness in meeting our Client’s needs and
expectations.
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5. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
Objectives
• To provide customized, affordable and professional services that will
benefit and add value to clients’ operations.
• To breed a new generation of Information Communications Technology
Solutions.
• To contribute to the growth of the country’s economy through provision
of Standard High -tech Solutions.
Organisation Structure
The company has a sound management structure and a strong Human Resource
base. The company consists of three departments;
Finance Department
The Administration & Human Resources Department
Operations
Technical Department
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6. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com5555
TECHINICAL
ENG. MICHAEL KADHAYA
ENG. ISMAEL MATTE
ENG. SAMUEL B JJINGO
7. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com
Structure
CEO
- Felix Musiime
LLB (Hons) Muk Dip (Lp) LDC
- MA Lic
Finance Department
Twinomugisha Patience
Phiona Nagasha
B.Public Administration and Management
Administration & Human Resources
Mawanda Fadhil
LLB (Hons) Muk Dip (Lp) LDC, LLM
Head of Business Growth & Development
Operations Department
Nangobi Lilian
Operations
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8. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
TechnicalDepartment
Engineer Matte Ismail
-Bsc. General Electronics Engineering (ALG)
-Msc. Micro-Electronics Engineering (ALG)
-A+ Computer Technician (UG)
Engineer Michael Kadhaya
-Master of Computer Application Madras University
-Bsc Maths & Psychology MUK
Certified Ethical Hacker
Fifteen Years technical experience in a busy and reputable environment
Engineer Samuel B Jjingo
-Bsc. Civil Engineering (UK) - South Bank University, England
-BA . Insurance, Banking & Risk Management (UK)- Sheffield University, England
-MBA. Finance (Project Finance) (UK) – University of Edinburgh, Scotland
-MSCE. Microsoft Systems Certified Engineer with Programming, Software
Development & Systems Design, Maintenance & Administration (UK) –
University of Luton, England
IT Work Projects
- (2000 – 2002) Bank of Scotland Edinburgh – Deck Financial System Administration &
Maintenance)
Contact – Mr Ross Webber ( Line Manager Information & Credits Department)
- (2002- 2004) Barclays Bank Birmingham – Financial Auditing System Design &
Development.
Contact - Mr Dave Barbor (Line Manager Ingress & Credits IT Department)
- (2005 – 2011) Lloyds TS B Bank Birmingham –In House Banking Financial System
(Sirius) Design and integration.
Contact - Mr Jim Armstrong (Executive Manager Corporate Banking)
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9. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
OUR SERVICES
RitchieBros IT Limited provides a number of specialized services among
which are the following:
IT Solutions
Systems Design, Administration and Maintenance.
Financial Auditing Systems Design & Development
Database and Website Designing
Electronics Circuit Design
Microelectronics/Embedded Systems Consultation
Biometrics Technology
Application Development Designing and implementing new
application systems and information infrastructure, which
would include smart Card, Documentation Imaging and
management and workflow technologies.
Upgrading processing systems and existing hardware
infrastructure.
Systems Programming & Networking LANs, WANs and GSM
networks.
System Maintenance
Introduction of security features to an existing system.
Systems Consultations and training.
Optical Fibre and Cable Installations
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10. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
Asset Management Solutions.
Asset Tracking Software and Barcode Reading Technology
Fixed Asset Verification and Physical Auditing
Barcode Label supplies
RFID Tags Supplies
Weapons Management
Fleet Management (Long Range Vehicle Tags)
Fixed Asset & Inventory Software
Engraving
Warranty
The warranty period extended by Ritchiebros Limited is carried
forward to the clients from the manufacturers which normally
are as follows:
Hardware equipment – 12 months warranty
Branded computers and servers – one-year warranty for
accessories and two- year warranty for the system.
Software – 12 months warranty
Networking products used on an implementation site
(UTP, FTP or fibre) – 15 years warranty.
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11. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
• After sales support capability.
Ritchiebros Limited makes sure that they extend after sales support services to
their customers which include the following:
• Equipment at supplier’s workshop
The equipment at the workshop is sophisticated enough to carry out any
repairs required on the equipment that will be supplied Ritchiebros Limited.
The equipment at the workshop consist of cable testers, power testers,
equipment for the tenability of back to back tests of communication
equipment and repair equipment for hardware equipment like computers and
servers.
• Spares Availability (Stock worth for spares)
Several spares are available to the client so as to facilitate the ease of
replacement of faulty parts, which are under repair or warranty so that the
client is not left without a solution during this down time period.
Customers can also have ready spares for faulty parts within their products
that have been purchased from us reducing the down time period of a product.
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12. Ritchiebros Limited
Buganda Road Flats Block 660/H
P.O.Box22852
www.ritchiebrosug.com6666
OUR PHILOSOPHY AND WORK APPROACH
RitchieBros Ltd.’s work approach emphasizes professionalism, dynamism, commitment and
value addition. To this effect special regard is given to every task to be executed to ensure
that the client gets value for money. This enhances the image of our Company and our
partners. This approach has enabled us to nurture and sustain a good reputation and image.
OUR CLIENTELE AND WORK RECORD
Ministry of Defence
Office of the Prime Minister
Ministry of Local Government
Health Service Commission
Uganda Electricity Distribution Company Limited (UEDCL )
FUTURE OUTLOOK
We know that we live in a dynamic world, and thus we are aware of the fact that our clients’
needs are ever changing. To this effect we at Ritchiebros are committed to continue
expanding and improving the services we offer. However your opinions, comments and
recommendations are paramount in this regard. Therefore, it is our request that you furnish
us with any remarks or suggestions that can help us serve you better. We are looking
forward to being of great service to you.
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