The document outlines a plan for Jubail Industrial College to conduct a major institutional self-assessment in 2010. It will involve 9 self-study committees assessing the 11 NCAAA quality standards. The committees will review evidence, identify areas for improvement, and develop recommendations. A timeline is provided. The committees are charged with assessing specific standards related to mission, governance, quality assurance, teaching and learning, student support, resources, facilities, employment, research, and community relationships.
1. Plan for Institutional Self-Assessment - 2010
NCAAA WORKSHOP [2010]
iMofed Alsmail
Jubail Industrial College
7/24/2010
NCAAA WORKSHOP
Master Plan Starting Semester 311
Presented to:
Dr. Ali Hassan Al-Assiri
General Manager for Colleges & Institutes
2010
2. Plan for Institutional Self-Assessment - 2010
NCAAA WORKSHOP [2010]
Table of Contents
1. INTRODUCTION 1
2. OBJECTIVES OF THE SELF-ASSESSMENT 1
3. ORGANIZATION STRUCTURE OF THE SELF-ASSESSMENT 1
4. SELF-STUDY COMMITTEE CHARGES 3
4.1 Mission, Goals & Objectives and Governance & Administration Committee 4
4.2 Management of Quality Assurance & Improvement Committee 4
4.3 Teaching & Learning Committee 5
4.4 Student Administration and Support Committee 6
4.5 Learning Resources Committee 6
4.6 Facilities, Equipment, and Finance Committee 7
4.7 Employment Process Committee 8
4.8 Research Committee 8
4.9 Relationships with the Community Committee 9
5. TIMETABLE 11
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3. PROGRAM ASSESSMENT CENTER
Plan for the Institutional Self-Assessment - 2010
1. INTRODUCTION
The National Commission for Academic Accreditation and Assessment (NCAAA)
has been established in the Kingdom of Saudi Arabia. It is responsible for
determining standards and criteria for academic accreditation and
assessment, accrediting post secondary institutions, and the programs they
offer. To this end, all organizational and administrative units of educational
institutions are involved in quality assurance with performance monitored
plans made for improvement in the development strategies and the
procedures for monitoring performance following self-assessment activities.
This document details a plan for conducting major institutional self-assessment
activities. The plan is divided into five sections: Introduction, Objectives of
the Self-Assessment, Organizational Structure of the Self-Study, Committee
Charges, and Timetable.
2. OBJECTIVES OF THE SELF-ASSESSMENT
The primary objective of the self-assessment is to identify the extent to which The Department of
Colleges and Institutes at the RC (DCI) complies with the standards outlined in the NCAAA
Quality Standards for Higher Education Institution and to develop and implement actions plans
for improvement. In particular, the focus will be on the following objectives:
1. Conduct self-assessment of all academic and administrative units in relation to the
unit's objectives and DCI strategic objectives.
2. Assess the academic and administrative units' performance in relation to each of the
NCAAA quality standards.
3. Gather data and other evidences that support the self-assessment findings, including
key performance indicators and benchmarks.
4. Identify priorities for DCI improvements.
5. Develop plan that continuously improves the quality of education and achieve the
desired KPI targets.
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4. PROGRAM ASSESSMENT CENTER
Plan for the Institutional Self-Assessment - 2010
3. ORGANIZATIONAL STRUCTURE OF THE SELF-ASSESSMENT
The self-assessment exercise will consist of a Steering Assessment Committee and nine self-study
committees. Each Self-Study Committee will assess one or two Quality Standards of the eleven
NCAAA standards. The charges to each self-study committee follow the NCAAA requirements
for gathering data and providing evidence of achieving each standard. These Committees are as
follow:
1. Mission, Goals & Objectives and Governance & Administration Committee
2. Management of Quality Assurance & Improvement Committee
3. Teaching & Learning Committee
4. Student Administration and Support Committee
5. Learning Resources Committee
6. Facilities, Equipment, and Finance Committee
7. Employment Processes Committee
8. Research Committee
9. Relationships with the Community Committee
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PROGRAM ASSESSMENT CENTER
ORGANIZATION CHART
Mission, Goals
& Objectives
and Governance
Committee
Steering Assessment Committee
Management
of Quality
Assurance &
Improvement
Committee
Learning
Resource
Committee
Student
Administration
and Support
Committee
Teaching
and
Learning
Committee
Facilities,
Equipment
and Finance
Committee
Employment
Processes
Committee
Research
Committee
Relationships
with
Community
Committee
JIC JTI JTI SP JUC,JIC,JTIJIC SP
DCI Quality Committee
JUC GIRLSJUC BOYS
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6. 4. SELF-STUDY COMMITTEE CHARGES
The Steering Committee will oversee the entire self-assessment process and provide direction to the Self-Study Committees. Specifically, the
Steering Committee will be responsible for:
1. Approving the institutional self-assessment plan.
2. Communicating the goals of the self-assessment and encouraging broad participation in the self-assessment process.
3. Overseeing and coordinating the work of the Self-Study Committees.
4. Reviewing the self-assessment plan.
7. Plan for the Institutional Self-Assessment – 2010
PROGRAM ASSESSMENT CENTER
S
N
Committee Name Committee Members
NCAAA
Standards
Committee Charges
1 DCI Quality Committee
GM- MDS
Members – Chairs of Self-
Study Committees
Oversees the entire self-assessment process
2
Steering Assessment
Committee
Deputies JUC ,JIC,JTI,
Coordinator -
Members –of Self-Study
Committees
Manage the entire self-assessment process
Provide direction to the self-study committees
Review the final Self-Assessment Report
Plan and arrange the External Review Team Visit
Recommend Priorities for Improvement
3
Mission, Goals & Objectives
and
Governance & Administration
Committee
Chairman’s, JUC,JIC,JTI –
Members 1 & 2
Appropriateness of the Mission;
Use of the Mission;
Development and Review of the Mission;
Use made of the Mission;
Relationship Between Mission, Goals and Objectives;
Governing Body; Leadership;
Planning Processes; Integrity;
Policies and Regulations;
Organizational Climate;
Associated Companies and Controlled Entities.
4
Management of Quality
Assurance & Improvement
Committee
CDC, – Chairman’s
Members of each Dep
3
Institutional Commitment to Quality Improvement;
Scope of Quality Assurance Processes; Administration of
Quality Assurance Processes; Use of Indicators and
Benchmarks;
Independent Verification of Standards
5
Teaching & Learning
Committee
E&T Deputy, chairman and
Faculty member (to be
nominated by the) -
Chairman
4
Institutional Oversight of Quality of Learning and Teaching;
Student Learning Outcomes;
Program Development Process;
Program Evaluation and Review Processes;
Student Assessment;
Educational Assistance for Students;
Quality of Teaching;
Support for improvements in Quality of Teaching;
Qualifications and Experience of Faculty;
Program Development and Review Processes;
Field Experience Activities;
Partnership Arrangements with Other Institutions.
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Reviewing draft reports prepared by the Self-Study Committees.
6. Molding the recommendations of the Committees into a coherent statement of C&I sector priorities and a set of recommendations for c
C&I S action.
7. Gathering internal and external feedback on the self-assessment draft report.
8. Compiling the final draft of the self-assessment report.
9. Inviting and hosting the external evaluation visit.
The eleven NCAAA standards were grouped and assigned to nine self-study committees as shown in the following table.
SN Committee Name Committee
Members
NCAAA
Standards
Committee Charges
6 Student Administration and Support Committee
Deputy for Student
Affairs - Chair
Members – Chair man
and nominated member
5
Student Admissions;
Student Records;
Student Management;
Planning and Evaluation Student Services;
Medical and Counseling Services;
Extra Curricular Activities for Students Catalog
7 Learning Resources Committee
Librarian - Chair
Members – Student
Affairs,
Member from each
department nominated
by the Chairman
6
Planning and Evaluation;
Organization;
Support for Users;
Resources and Facilities.
8 Facilities, Equipment, and Finance Committee Faculty member and 7 and 8 Policy and Planning;
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staffs (to be nominated
by the Chairman and
F&A and IT managers
Quality and Adequacy of Facilities;
Management and Administration;
Research Equipment;
Information Technology;
Student Residences; Financial Planning and
Budgeting;
Financial Management;
Auditing and Risk Assessment
9
Faculty and Staff Employment Process
Committee
Faculty member (to be
nominated by MD, Dir.
for E&F and F&A Dept.)
9
Policy and Administration;
Recruitment;
Personal and Career Development;
Discipline, Complaints and Dispute Resolution
10 Research Committee
Faculty member (to be
nominated by MD,
DE&T) – Chairman
10
Institutional Research Policies;
Faculty and Student Involvement;
Commercialization of Research;
Facilities and Equipment.
11 Relationships with the Community Committee
IR – Chair and
member (to be
nominated by them)
11
Institutional Policies on Community Relationships;
Interactions With the Community;
Institutional Reputation.
4.1 Mission, Goals & Objectives and Governance & Administration Committee
Standard 1: Mission and Objectives
Charges:
Review and articulate patterns of evidence that the DCI mission is clearly and appropriately define its principal purposes, priorities and influential
in guiding planning and actions within the institution. Other components that should be assessed are:
• Appropriateness of the Mission;
• Use of the Mission;
• Development and Review of the Mission;
• Use Made of the Mission;
• Relationship between Mission, Goals and Objectives
Standard 2: Governance and Administration
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Charges:
Review and articulate patterns of evidence that the DCI governing body provides effective leadership in the interests of the institution as a whole
and its clients through policy development and processes for accountability; senior administrators lead the activities of the institution effectively
within a clearly defined governance structure. Other components that should be assessed are:
• Governing Body;
• Leadership;
• Planning Processes;
• Integrity;
• Policies and Regulations;
• Organizational Climate;
• Associated Companies and Controlled Entities;
Membership:
Chair: Administrative & Finance Affair, ELS Chairman
Members: nominate from each department
4.2 Management of Quality Assurance & Improvement Committee
Standard 3: Management of Quality Assurance and Improvement
Charges:
Review and articulate patterns of evidence that the DCI Quality assurance processes involve all sections of the institution and be effectively
integrated into normal planning and administrative processes; faculty, staff and students are committed to improvement and regularly evaluate
their own performance; quality is assessed by reference to evidence based on indicators of performance and challenging external standards. Other
components that should be assessed are:
• Institutional Commitment to Quality Improvement;
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11. Plan for the Institutional Self-Assessment – 2010
PROGRAM ASSESSMENT CENTER
• Scope of Quality Assurance Processes;
• Administration of Quality Assurance Processes;
• Use of Indicators and Benchmarks;
• Independent Verification of Standards
Membership:
Chair: Deputy for E&T , Chairman’s
Members: one member from each department
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12. Plan for the Institutional Self-Assessment – 2010
PROGRAM ASSESSMENT CENTER
4.3 Teaching and Learning Committee
Standard 4: Learning and Teaching
Charges:
Review and articulate patterns of evidence that the DCI student learning outcomes clearly specified and consistent with the National
Qualifications Framework and the requirements for employment or professional practice. Standards of learning are assessed through appropriate
processes and benchmarked against demanding and relevant external reference points. Faculty members are appropriately qualified and
experienced for their particular teaching responsibilities, use teaching strategies suitable for different kinds of learning outcomes, and participate
in activities to improve their teaching effectiveness. Teaching quality and the effectiveness of programs are evaluated through student
assessments and graduate and employer surveys, with feedback are used as a basis for plans for improvement. Other components that should be
assessed are:
• Institutional Oversight of Quality of Learning and Teaching
• Student Learning Outcomes
• Program Development Processes
• Program Evaluation and Review Processes
• Student Assessment
• Educational Assistance for Students
• Quality of Teaching
• Support for Improvements in Quality of Teaching
• Qualifications and Experience of Faculty
• Field Experience Activities
• Partnership Arrangements with Other Institutions
Membership:
Chair: Faculty member (to be nominated by the Chairman of each Department)
Members:
(This Committee may form Groups for each College. The members of this Committee will be the leaders of the Groups)
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4.4 Student Administration & Support Committee
Standard 5: Student Administration & Support Services
Charges:
Review and articulate patterns of evidence that the DCI administration of admissions of student record systems are reliable and responsive, with
confidentiality of records maintained in keeping with stated policies. Students’ rights and responsibilities are clearly defined and understood, with
transparent and fair procedures available for discipline and appeals. Mechanisms for academic advice, counseling and support services are
accessible and responsive to student needs. Support services for students go beyond formal academic requirements and include extra curricular
provisions for religious, cultural, sporting, and other activities relevant to the needs of the student body. Other components that should be assessed
are:
• Student Admissions
• Student Records
• Student Management
• Planning and Evaluation of Student Services
• Medical and Counseling Services
• Extra Curricular Activities for Students
Membership:
Chair: Deputy for Student Affairs
Members: member of each department
4.5 Learning Resources Committee
Standard 6: Learning Resources
Charges:
Review and articulate patterns of evidence that the DCI learning resources including libraries and provisions for access to electronic and other
reference material are planned to meet the particular requirements of the institution’s programs and provided at an adequate level. Library and
associated IT facilities are accessible at times to support independent learning, with assistance provided in finding material required. Facilities are
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provided for individual and group study in an environment conducive to effective investigations and research. The services are evaluated and
improved in response to systematic feedback from faculty and students. Other components that should be assessed are:
• Planning and Evaluation
• Organization
• Support for Users
• Resources and Facilities
Membership:
Chair: librarian, Student Affairs
Members: member of each department
4.6 Facilities, Equipment and Finance Committee
Standard 7: Facilities and Equipment
Charges:
Review and articulate patterns of evidence that the DCI facilities are designed or adapted to meet the particular requirements for teaching and
learning in the programs offered by the institution, and offer a safe and healthy environment for high quality education. Use of facilities is
monitored and user surveys are used to assist in planning for improvement. Adequate provision is made for classrooms and laboratories, use of
computer technology and research equipment by faculty and students. Appropriate provision is made for associated services such as food services,
extra curricular activities, and where relevant, student accommodation. Other components that should be assessed are:
• Policy and Planning
• Quality of and Adequacy of Facilities
• Management and Administration
• Information Technology
• Student Residences
Membership:
• Chair: A&FA, Student Affairs, IT, IR
• Members: member of each department
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15. Plan for the Institutional Self-Assessment – 2010
PROGRAM ASSESSMENT CENTER
Standard 8: Financial Planning and Management
Charges:
Review and articulate patterns of evidence that the DCI financial resources is adequate for the programs and services offered and efficiently
managed in keeping with program requirements and institutional priorities. Effective systems are used for budgeting and for financial delegations
and accountability providing local flexibility, institutional oversight and effective risk management. Other components that should be assessed
are:
• Financial Planning and Budgeting
• Financial Management
• Auditing and Risk Management
Membership:
Chair: Faculty and stuffs member (to be nominated by department, A&FA,)
Members:
4.7 Employment Processes Committee
Standard 9: Faculty and Staff Employment Processes
Charges:
Review and articulate patterns of evidence that the DCI Faculty and staff have the qualifications and experience for effective exercise of their
responsibilities and professional development strategies are followed to ensure continuing improvement in their expertise. Performance of all
faculty and staff are evaluated, with outstanding performance recognized and support provided for improvement when required. Effective, fair,
and transparent processes are available for the resolution of conflicts and disputes involving faculty and or staff. Other components that should be
assessed are:
• Policy and Administration
• Recruitment
• Personal and Career Development
• Discipline, Complaints and Dispute Resolution
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16. Plan for the Institutional Self-Assessment – 2010
PROGRAM ASSESSMENT CENTER
Membership:
Chair: Deputy E&T (CDC member to be nominated by MD, Faculty & Personnel Affairs)
Members: member to be nominated by chairman
4.8 Research Committee
Standard 10: Research
Charges:
Review and articulate patterns of evidence that the DCI faculty members are encourage to pursue research interests and to publish the results of
that research. Faculty research contributions are recognized and reflected in faculty evaluation and promotion criteria. The research output of the
institution is monitored and reported, and benchmarked against that of other similar institutions. Clear and equitable policies are established for
ownership and commercialization of intellectual property. Other components that should be assessed are:
• Institutional Research Policies
• Teaching Staff and Student Involvement in Research
• Commercialization of Research
• Research Facilities and Equipment
Membership:
Chair: Faculty member and stuff (to be nominated by Chairman, librarian )
Members:
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4.9 Institutional Relationships With the Community Committee
Standard 11: Institutional Relationships with the Community
Charges:
Review and articulate patterns of evidence that the DCI facilities and services are made available to assist with community developments, faculty
and staff are encouraged to be involved in the community and information about the institution and its activities are made known to the
community through public media and other appropriate mechanisms. Community perceptions of the institution are monitored and appropriate
strategies adopted to improve understanding and enhance its reputation. Other components that should be assessed are:
• Institutional Policies on Community Relationships
• Interactions With the Community
• Institutional Reputation
Membership:
Chair: IR Manager, member nominated by Deputy E&T
Members: member of each department
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18. Plan for the Institutional Self-Assessment – 2010
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NCAAA WORKSHOP
Goals of the Workshop
• Awareness and Concept building on of NCAAA documents/requirements
• Training of faculties on NCAAA Accreditation and Quality Assurance work
• Involvement of faculties
• Formation of Quality Assurance Center
• Formation of QA Committees in each academic department
Standard NCAAA Documents Focus Goals
Duration/Activity/
Follow up/Presenter
Brochure What, Why, How,
Trend and Stages
Awareness and
Concept Building
Brochure
Quality Assurance
Center at Post
Secondary Institutions
Recommendations for
QA Center
National Qualifications
Framework
Review of document
Review and Concept
Building
Handbook 1
How the System of
Building Accreditation
and QA work?
Awareness and
Concepts
Handbook 2
Handbook 3
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a) Self Evaluation Scales for
Higher Education Programs
b) Self Evaluation Scales for
Higher Education Institutions
Standard NCAAA Documents/ Standards Issues/topics Evidence Presenter
Standard 1 Mission, Goals and Objectives
Appropriateness;
Usefulness;
Development and
Review; Use made of
the Mission;
Relationship between
Mission Goals and
Objectives;
Evidence and
Performance Indicator
Mission statement;
interviews ;responses
Group Singed by the
Deputy E&T and
Chairman
Standard 2 Program Administration
Governing Body (RC &
College Council);
Leadership; Planning
Process; Integrity;
Internal Policies and
Regulations
Evidence and
Performance Indicator
Decisions;
Performance
assessment; survey
results
Group Singed by the
A&F Affairs and
Chairman
Standard 3 Management of Program Quality
Assurance Institutional
Commitment to Quality
Improvement; Scope of
Evidence and
Performance Indicator
Surveys; Discussions;
Group Singed by the
Deputy E&T and
Chairman
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20. Plan for the Institutional Self-Assessment – 2010
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Quality Assurance
Process;
Administration of
Quality Assurance
Process; Use of
Performance
Indicators and
Benchmarks;
Independent
verification of
Evaluation
Standard 4 Learning and Teaching Institutional Oversight
of Quality of Learning
and Teaching; Student
Learning Outcomes;
Program Development
Process; Program
Evaluation and Review
Process; Student
Assessment;
Educational Assistance
for Students; Quality of
Teaching; Support for
Improvement in
Quality of Teaching;
Qualifications and
Experience of Teaching
Staff; Field Experience
Activities; Partnership
Arrangement with
other Institutions
Evidence and
Performance Indicator
Statistics; result
analysis; surveys
a) Group Singed by
the Deputy E&T
and Chairman
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Standard 5
Student Administration and
Support Services
Student Admission;
Student Records;
Student Management;
Planning and
Evaluation of Student
Services; Medical and
Counseling services;
Extra-curricular
Activities for Students.
Evidence and
Performance Indicator
Group Singed by the
Deputy Student Affairs
and Chairman
Standard 6 Learning Resources
Planning & Evaluation;
Organization; Support
for users; Resources
and facilities;
Evidence and
Performance Indicator
Group Singed by the
Librarian and
Chairman
Standard 7 Facilities and Equipments
Policy and Planning;
Quality and Adequacy
of Facilities and
Equipments;
Management and
Administration of
Facilities and
Equipment;
Information
Technology; Student
Residences
Evidence and
Performance Indicator
Group Singed by the
A&F Affairs and
Chairman
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Standard 8
Financial Planning and
Management
Financial Planning and
Budgeting – Financial
Planning; Financial
Management; Auditing
and Risk Management
Evidence and
Performance Indicator
Group Singed by the
A&F Affairs and
Chairman
Standard 9 Employment Process
Policy and
Administration;
Recruitment; Personal
and Career
Development;
Discipline, Complaints
and Dispute Resolution
Evidence and
Performance Indicator
Group Singed by the
A&F Affairs , the
Deputy E&T and
Chairman
Standard 10 Research
Institutional Research
Policies; Teaching Staff
and Student
Involvement in
Research;
Commercialization of
Research; Research
Facilities and
Equipment;
Evidence and
Performance Indicator
Group Singed by the
Deputy E&T , Librarian
and Chairman
Standard 11
Relationships With the
Community
Institutional Policies
on Community
Relationships;
Interactions with the
Community;
Institutional
Reputations
Evidence and
Performance Indicator
Group Singed by the
Deputy E&T , IR
director , and Chairman
Workshop summary
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and recommendations
Standard NCAAA Documents Focus Goals Duration/Session/Presentor
Program and Course Templates
Course
Programs
Field Experience
Familiarity with
checklists – programs
Familiarity with
checklists – Institutes
Learning Outcomes Format
Allocation of
Responsibilities
Completion of
information in the
format
Course Specification Course Specification
Completion of
Information in Course
Specification
Field Experience Report Field Experience Report
Completion of
Information in Field
Experience Report
Program Specification Program Specification
Completion of
Information in Program
Specification
Course Report Course Report
Completion of
Information in Course
Report
Annual Program Report
Annual Program Report
Completion of Program
Annual Report
Workshop 3 completes Workshop summary and
recommendations
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Standard Indicators and Surveys
Standards
Surveys
KPIs
Forms
Ready to work through
Surveys, KPIs
Eligibility Requirements Checklists
Familiarity with
checklists
Course Evaluation Survey
Student Experience Survey
Program Evaluation Survey
Workshop 4 completes
Workshop summary and
recommendations
Standard Standard Broad Area
Key Performance
Indicators
Level at Which Data is
Required
Student Administration and
Support Services
As per NCAAA
requirement
Learning Resources
As per NCAAA
requirement
Facilities and Equipment
As per NCAAA
requirement
Financial Planning and
Management
As per NCAAA
requirement
Faculty and Staff Employment
Processes
As per NCAAA
requirement
Research
As per NCAAA
requirement
Community Service
As per NCAAA
requirement
Workshop 5 completes
Workshop summary and
recommendations
Standard NCAAA Documents Focus Goals
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Self Study
Guide to work on self
study
Work to complete self
study by each academic
department
Report on Periodic Program Self
Study
Report on Periodic
Program Self Study
Information for
Templates
Report On An Institutional self
Study
Report On An
Institutional self Study
Information for
Templates
Self Evaluation Scales for Higher
Education
Self Evaluation Scales
for Higher Education
Standard External Review
Check lists for external
reviewer
Prepare for external
review
Workshop 7 completes
Workshop summary and
recommendations
Project Coordination & Implementation Committee
Chief Adviser – GM, Colleges &U Institutes
Asso. Adviser - MD, DE&T and DST JIC
- MD, DE&T and DST UCJ
- MD, DE&T and DST JTI
NCAAA Coordinator – Mr. Mofed Alsmail
JIC Follow up Group – Chairman, Dep. Chairman, CDs and senior faculty
UCJ Follow up Group - Chairman, Dep. Chairman, CDs and senior faculty
JTI Follow up Group – Chairman, Dep. Chairman, CDs and senior faculty
Secretary/Typist – Chairman, Dep. Chairman, CDs and senior faculty
22