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You Get Me! Leveraging Communication Styles in Virtual Training
- 1. You Get Me! © 2023 Clay & Associates Inc./NetSpeed Learning Solutions Leveraging Communication Styles in Virtual Training
- 2. netspeedlearning.com Housekeeping • Chat: Find the chat window • Chat Leo Brodie to troubleshoot technical issues © 2023 Clay & Associates Inc./NetSpeed Learning 2
- 3. netspeedlearning.com Introduction • Cynthia Clay, President/CEO, NetSpeed Learning • Author of Great Webinars: Interactive Learning that is Captivating, Informative, and Fun • Work with our clients to build thriving virtual workplaces, better virtual leaders, and stellar virtual learning © 2023 Clay & Associates Inc./NetSpeed Learning 3
- 4. netspeedlearning.com Objectives • Recognize the four communication styles of your learners • Leverage the preferences of each style to build a more engaging virtual session © 2023 Clay & Associates Inc./NetSpeed Learning 4
- 5. netspeedlearning.com What is Communication Style? The way in which basic personal preferences are expressed in conversation © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 5
- 6. netspeedlearning.com Your Experience Have you ever attended a virtual training session that felt out of sync with your communication style? If so, how so? © 2023 Clay & Associates Inc./NetSpeed Learning
- 7. netspeedlearning.com First Dimension PRACTICAL Facts Present Execute Concrete Detail CREATIVE Ideas Future Imagine Abstract Big Picture © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 7
- 8. netspeedlearning.com Second Dimension LOGICAL Reason Think Analyze Evaluate Objective PERSONAL Value Feel Understand Appreciate Subjective © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 8
- 9. netspeedlearning.com Communication Style © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 9
- 10. netspeedlearning.com © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 10 Achiever Anchor Adventurer Analyzer Four Communication Styles
- 11. netspeedlearning.com © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 11 Achiever Anchor Adventurer Analyzer What is your communication style?
- 12. netspeedlearning.com Achiever • Excel at facts and details • Are concrete thinkers • Focus on the here and now • Deal with situations objectively • Like to execute rather than dream • Get things done through reason, analysis, and evaluation © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 12
- 13. netspeedlearning.com Achiever What do Achievers want in a virtual training session? © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 13
- 14. netspeedlearning.com Achievers Wants • Clear objectives • Start/end on time • Logical flow and progression • Hands-on application • Practical and immediately applicable • Opportunity to evaluate and problem solve • Little fluff © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 14
- 15. netspeedlearning.com • Focus on facts and details • Live in the present, not the future • Are anchored by values and feelings • Strive to understand and appreciate • Avoid analyzing and evaluating • Tend to be subjective • Get things done with people © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 15 Anchor
- 16. netspeedlearning.com What do Anchors want in a virtual training session? © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 16 Anchor
- 17. netspeedlearning.com Anchors Wants • Time to network • Warm opening and safe learning environment • Concern for individuals participating • Practical, tested content • Opportunity to work in breakout groups • Meaningful connections © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 17
- 18. netspeedlearning.com • Prefer the creative and personal • Value and understand others • Prefer to feel rather than think • Are more comfortable with the big picture, not the details • Like to imagine or envision the future • Get things done with a sense of adventure and innovation © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 18 Adventurer
- 19. netspeedlearning.com What do Adventurers want in a virtual training session? © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 19 Adventurer
- 20. netspeedlearning.com Adventurer Wants • Fun icebreakers to open • Faster pace • Creative activities and games • Interesting ideas and theories • Opportunity to discuss interesting problems in breakout rooms • Engaging, energetic delivery © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 20
- 21. netspeedlearning.com • Thrive in the realm of ideas • Use abstract thinking and imagination • Like to reason, think and analyze • Avoid feeling and understanding • Tend to be objective • Are inspired by future potential • Get things done through creative analysis © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 21 Analyzer
- 22. netspeedlearning.com What do Analyzers want in a virtual training session? © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 22 Analyzer
- 23. netspeedlearning.com Analyzer Wants • Logical objectives and agenda • Time to think • Strategies, not tactics • Synergistic models and theories • Opportunity to apply theories to problems and predict outcomes • Stimulating lecture and discussion © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 23
- 24. netspeedlearning.com Taking Action © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 24 What is one thing you intend to do now to improve your virtual training sessions?
- 25. netspeedlearning.com One More Resource © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 25 Download a complimentary ebook: Great Virtual Facilitation Tips https://netspeedlearning.com/resource/vfacilitation-tips
- 26. netspeedlearning.com Thank you! Cynthia Clay NetSpeed Learning 206-517-5271 info@netspeedlearning.com © 2023 Clay & Associates Inc./NetSpeed Learning Solutions 26