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BIG DATA 
Using big data to increase customer spend and loyalty
Research cited on the Harvard Business 
Review blog found that personalization 
can deliver five to eight times the ROI 
on marketing investment and boost 
sales 10 percent. Consumers are fine 
with sharing personal details so long as it 
earns them something.
€2.00 €2.75
NBO
Not the 
biggest 
problem?
QUESTIONS?

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Data donderdag 30 oktober 2014 - MapR

  • 1. BIG DATA Using big data to increase customer spend and loyalty
  • 2.
  • 3. Research cited on the Harvard Business Review blog found that personalization can deliver five to eight times the ROI on marketing investment and boost sales 10 percent. Consumers are fine with sharing personal details so long as it earns them something.
  • 4.
  • 5.
  • 7.
  • 8.
  • 9. NBO
  • 10.
  • 11.
  • 12.
  • 13. Not the biggest problem?
  • 14.
  • 15.
  • 16.