1. A
Better Results. Delivered Together.
BLOCK HEALTH CLOUD
A better experience starts here
Medical Desktop as a Service

2. The application of IT within healthcare is changing rapidly.
Driven by initiatives such as Patient First, Integrated Digital
Care Technology and the Nursing Technology Funds, health
organisations are re-evaluating resources, processes and
behaviours that lead to more qualitative care and patient
experiences. Put simply, by utilising IT effectively, clinical and
nursing staff can spend more time with patients, treat more of
them faster, and do all of this without increasing risk or cost.
Block’s Medical Desktop as
a Service (MDaaS) has been
developed to specifically
resolve known challenges that
front-line staff face every day.
These include removing long
log-in delays, reducing multiple
passwords, extending data and
system access when mobile and
keeping information secure.
Designed with the clinical user
front of mind, Block provide
intelligent and scalable
‘packages’ that are based on
role type within a health setting,
speeding up provisioning and
adoption into the workplace.
Each package comprises
services, features and in some
instances, devices to optimise
the specific user requirements.
This results in staff spending less
time on administration and more
on patient care and safety.
Deployed upon a virtualised
platform, MDaaS delivers
consistent (and where
necessary, mobile) ‘always on’
access to the resources and
information needed in a highly
efficient manner. The service is
device and system agnostic,
allowing for easy switching
between PC’s, tablets and
mobiles without compromising
security.
Because the operating system,
its applications and data are
never left on any device, IT can
efficiently manage the service,
whilst maintaining compliance
and governance. This
dramatically improves the user
performance and experience,
and importantly supports
clinical directives that allow
nurses to spend more time with
patients, accurately capturing
information at the point of care.
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medical desktop as a service
Developed for clinical and front-line staff, you can now use any device, on any
platform, in any location securely. Results are faster, interactions are greater, costs
are lower whilst always placing the patient safety and care first.

3. a moving experience...
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Harnessing the latest consumer
and mobile advances, there is
huge potential in how health
carers can increase their impact
and value to the patient.
Always On Access
Providing reliable and consistent
access to information and
applications is vital if clinical
staff are to remain effective
wherever they are. Making it
easy to switch between tablet,
PC and smartphone without
closing your applications or
session greatly empowers
performance.
Deployed across two high
availability Data Centres, the
service is ‘always on’, removing
down-time risk or data outages.
MDaaS’s reliability not only
improves service availability, it
also helps reduce human input
errors too, as transcription from
paper records is eliminated.
Tighter Security
By its very nature, clinical and
patient data is highly sensitive
and private. Accessing it
(wherever you are, on whatever
device) needs to be equally
secure. Block’s MDaaS enables
IT to centrally manage privileges
and access rights on an
individual (or group) basis as
well as by connecting device,
so that staff cannot accidentally
place data or put patient
information at risk.
Ensuring Compliance &
Governance
Trusts need to continually
monitor network and individual
activity to maintain compliance
and minimise risk. Our service
simplifies this process within
IT enabling full user and
information accountability at all
times.
Greater Efficiency and
Productivity
Fast mobile, ‘anywhere’ access
to patient and clinical data
means that front-line staff can
interact more effectively with
patients. Paper records, delayed
transcriptions and human error
are greatly diminished with
MDaaS. Digitisation means less
time is spent on non-essential
tasks, leaving more for patients
or other priorities.
MDaaS’s administration helps
retain a more consolidated
Secure and fast
mobile access to
clinical data
Fewer & faster log-in
times
Accelerates clinical
information flows
No need for multiple
passwords
Session persistent and
mobile desktop
Reduces CapEx and
lowers TCO
Tap & Go smart card
log-in
Centralised
management &
maintenance
Helps reduce IT
support requests &
tickets
Assists the drive to a
paperless NHS

4. at the point of care...
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of care. Demand on your IT
resources is also reduced, so
that higher-value projects can
be accelerated.
In summary, MDaaS drives faster
deliverables and better clinical
behaviours, all supporting the
Trust’s business and patient
directives.
Controlling Costs
MDaaS provides services more
economically and efficiently
than previously possible.
Overheads associated with
desktop upgrades and refresh
cycles are lower, and capital
investment and total cost of
ownership are significantly
reduced. As an OpEx model,
expenditure and cost planning is
more predictable.
Faster Adoption
Training and on-boarding cycles
are shorter for new users, and
retraining is all but eliminated for
new devices, saving additional
time and further expense.
A Better Environment
Removing the need for multiple
paper records and eliminating
post-meeting transcriptions,
staff act in real-time using
digital records and other
systems without increasing
environmental impact. Power
and space utilisation is also
more efficient, contributing to
green initiatives.
Maintaining Quality
With very limited time available
to attend to patients, clinical
and front line staff need
better ways of working without
sacrificing standards. MDaaS
enables a more meaningful
and time-efficient interaction,
maintaining the highest quality
throughout the duration of the
care process.
infrastructure, simplifying and
improving the business process
whilst reducing IT overhead.
Support calls are reduced, and
IT provisioning projects that
once amounted to months of
work, can now be condensed
into just days.
With greater flexibility, mobility
and most importantly time,
staff can focus on what they
do best, treating people faster
and reducing the overall length
of stay. Fewer workstations are
needed, as the user desktop
travels with the individual,
bringing IT to the patient instead
of the reverse.
Staff can pause a session
on one device and quickly
resume it on another, so that
unattended workstations
are never left accessible to
unauthorised users. And when
fast access is needed, the same
applications and information
are quickly available.
Removing slow log-ins (often
wasting over an hour a day per
person) and enabling single
sign-on, clinical staff can see
more people, conduct better
patient relationships, act faster,
and greatly reduce the cost

5. clear choices...
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Full accountability
for all users
Simplifies & improves
the clinical process
Enhances the
user and patient
experience
Helps minimise the
‘Length of Stay’
Eases unnecessary
administration
overheads
Reduces human
transcription errors
‘Always On’ access to
clinical and patient data
Packaged solutions
designed around
clinical users
Lowers training and
overheads
SLA backed, ISO
compliant, follows
ITIL framework
Essential Package
A simple desktop transformation
solution that gives the user
single, fixed location access to
their personal desktop.
Easy to deploy, this package
is an efficient and effective
stepping stone for users
adopting a next generation
desktop.
Secure Smartcard Log-in, single
sign-on and user password reset
capability can also be easily
added as options if required.
Who would use this?
Health workers that only use a
single device and operate from
a single location.
Intelligent packages designed with the clinical user and
role in mind. A simple way to have the right tools at hand
to speed up the clinical process and ensure that your
patient’s well-being and care always come first
Knowledge Package
Where a role requires working
from various locations within
the hospital, quick and secure
access to one’s desktop,
applications and resources is
essential to operate effectively.
Ideally, this should mean from
any permitted device within the
confines of the workplace.
Adding multiple monitor support
and the ability to print to the
nearest printer, the knowledge
worker is perfect for those that
operate across the organisation
and need to access the
nearest device to optimise their
performance.
Remote workers can be easily
accomodated by adding the
optional Access From Anywhere
and Two-factor authentication
features.
Who would use this?
Clinical and non-clinical staff
that work from multiple locations
within the workplace.

6. Page 5
packages that suit you...
Intelligent packages designed with the clinical user and role in mind. A simple
way to have the right tools at hand to speed up the clinical process and ensure
that your patient’s well-being and care always come first
package features
Supplied
Optional Add-on
not available
Note:
The feature set listed on this
page is to provide a high
level assessment of the core
capabilities of each package
available.
For a full feature and service
listing, please speak to your
Block technical consultant.
KNOWLEDGE
k
ESSENTIAL
e
Virtualised Desktop
Connect to nearest printer
Multi-monitor support
Access via physically secured device
Secure Smartcard login
Anti-virus Protection
Fast Access to applications
Access from anywhere
Access from any device
Follow Me applications (session persistence)
Two-factor authentication
Application Single Sign-on
Approved usb and other device support
Reset own password
Session Persistence for SPINE applications
Thin Client Device
Convert desktop from PC to virtual desktop

7. Babout block
Better Results. Delivered Together.
+44 (0)84 4967 1646
sales@block.co.uk
Block is an IT consultancy and services
organisation that delivers a wide range of
business and managed outcomes.
As a vertically focused partner, we offer
a unique, value-driven approach that
combines understanding and expertise of
your sector’s processes, challenges, culture
and needs. Blending all this with a wide
range of enabling technology, we promise
impacting and quantifiable results. Believing
in strong working relationships, knowing you
and your people well, we continually strive to
deliver ever-increasing business value.
Based throughout the UK, we have offices
in London & Cheshire, with a nationally
distributed workforce. We specialise in
solving business and sector related problems
and challenges blending technology,
experience and know-how to influence
performance and user behaviour. All this we
do through applying consultation, design,
implementation and life-cycle support &
management of our data centre, unified-
workspace and borderless network solutions.
Our people are highly qualified, experienced,
personable and always helpful, often going
beyond what is required to ensure we meet
and exceed your expectations. Dedicated
to achieving customer goals through great
partnerships, hard work and innovation, we
are continually proud to serve our growing
client portfolio.
Consistent, reliable and process-driven
delivery methodology
Unmatched sector experience
and focus
WHY CHOOSE BLOCK?
Pro-active and Service driven
business solutions
Outcome and benefits led approach
Strong relaionship based work ethic