A case study example demonstrating how we run our bespoke digital training service. In this instance we put together a learning programme that would help staff within a digital agency understand and utilise the power of API's. More details on our service can be found here - https://www.rahm-learning.com/business-services/bespoke-training/

1. Powering up
with APIs
Learning
RA M
PRESENTS

2. Define
Develop
On-board & Deliver
Analysis & Feedback
Schedule & Costs
CONTENTS

3. THE IDEA
The definition stage produced the following list
of objectives.
The delivery of a SCORM learning module in combination with a workshop containing a
presentation and both creative and technical activities was agreed to be an effective way to learn
about APIs. To help the sessions further demonstrate the capabilities of APIS and also become a
more interactive exprience, a live demo app app was also agreed to be produced.
TRACKING & R.O.I.
OBJECTIVES
Understand what APIs are & how they can
increase both the functionality& creativity
of your work
Number of attendee that attended a
workshop and completed the SCORM
learning module
Review of workshop output to gain a view
of how well the subject matter has been
understood through application
Results of attendee surveys on how useful
they percieved lthe earning process to be
and how it could be improved
Measure training participation &
understanding through content, media
and system analytics
Give employees the ability and confidence
start putting API learning to immediate use
in the business environment
Work in teams to solve problems and
create ideas
SCORM learning module scores and no. of
attempts required to gain a passing mark
Stage 1: Define
Outputs
CO-CREATION SESSIONS REVIEW & FEEDBACK CLIENT SIGNOFFIDEATION
Once the co-creation stage
reached the 3rd iteration
of ideation and feedback
the client signed off on the
idea clearing us to start the
build process.
The output of the ideation stage
was then passed to the client for
review & feedback. Which we
then carried into the next
co-creation session for further
discussion.
We then took the outputs
from the co-creation stage
and began to flesh out the
learning experience in more
detail.
We kicked off the definition stage
with 3 x 4 hour co-creation sessions
to ensure that all parties helped to
shape the learning experience.
1
SCORM Learning
Module
2
SESSIONS
4
HOURS
per session
1
DEMO
APP
2
WORK-
SHOPS
30
ATTENDEES
per session

4. Outputs
SPECIFICATIONS TEST & FEEDBACK CLIENT SIGNOFF
The build phase completed
after the agreed amount
of production time, with
any further feedback
being recorded for use in
future iterations of this
training session.
The output of the build phase was
made available to the client at all
times, allowing them to easily check
on progress, content and direction.
This allowed their feedback to be
racted upon before build
completion.
Once we had agreement
with regard to specifications,
we began the build of the
SCORM learning module and
the live demo app.
The development stage began
with the creation of specification
documents (project, functional,
learning). These help with the
transparency of work and are
useful to read when completing
future updates.
BUILD
The demo app create an interface where the user looks into a webcam and has their face scanned to determine
sentiment. Once determined the app will use other APIs to play appropriate music and also change the colour of
the room bulbs, again to match the sentiment discovered by the app.
‘Phillips Hue’
Wifi Light
Bulbs (optional)
ONBOARDING APP
DEMO APP
WebServer
(Apache/PHP)
Webcam
Enabled
Device
The 10 page SCORM Learning module was
created with a variety of multimedia and
learning content designed to back up the work
completed in the on-boarding and live learning
sessions.
It included some of the following features;
The on-boarding application allowed us to enrol each staff member into the course and begin to create a profile
about each. A series of simple questions were asked of each attendee which in-turn informed what learning they
should take-on before the session in order for them to fully understand and get maximum benfit from the learning
experience.
It also created an environment that allowed the attendees to contact us directly with any questions they may
have. This allowed us to build relationships with attendees prior to live presentations and workshops which helped
both presenters and attendees feel more relaxed and productive on the day.
SCORM LEARNING MODULE
Quiz questions and minimum score
required to pass. No. of attempts
recorded.
Charts, Video*, text, images and
drag’n’drop UIs implemented alongside
quiz questions
Track participation, dwell time, no. of
attempts, completions and score to build
a user profile,.
*Unless otherwise specified in the definition phase it is expected that
any video based content is provided by the client. Similarly, if the line
of questioning requires it to be related to business processes, we
would require the content from the client in good time.
Stage 2: Develop

5. Stage 3: On-boarding
CHECKLIST
Each attendee profile had
a checklist of learning to
complete prior to the live
session starting.
Q&A APP
Each attendee was given access
to a Q&A app that allowed them
to have direct contact with the
training instructors.
LEARNING
The survey & checklist informed the
attendee as to the knowledge gaps
they should attempt to plug prior to
the live session starting. The learning
material suggested would allow them
to quickly get up to sped with justa
little extra effort.
Each attendee was asked a
series of simple questions that
allowed us to inform as to which
checklist items would need to be
completed prior to the live
session starting,
SURVEY
Stage 4: Delivery
LOCATION
We worked with our clients to
get an idea of our live session
working space. This allowed us
to understand any technical or
ligistical issues that would need
to be overcome prior to running
the live session.
If we had run the session
virtually, we would still have run
a similar process. Checking that
the technical setup is correct
and that back-up plans are in
place.
PRESENTATION
A 30 minute presentation
explaining the topic of APIs
was delivered in an
engaging and entertaining
manner.
SCORM MODULE
The SCORM learning module
allowed attendees to test and
reinforce what they had learned
from the workshop once it had
completed.
WORKSHOPS
Split into 2 distict parts, the first
covered more technical aspects of
APIs and neatly followed on from the
presentation and tech demo review.
The second dealt more with the
creative aspects, getting attendees
to create API based projects.
The live workshop sessions
were run in the clients office
space. Based upon our
on-boarding discussions, we
then setup the workspace
as required.
LOGISTICS DEMO APP
The sentiment analysis demo
app was passed around during
the live workshop.
The demo takes the users face
from the webcam and applies
sentiment analysis to determine
their mood. At which point
various environmental factors
such as music and the colour
and brightness of the lightbulbs
are all updated.
The whole demo makes use of
APIs to create an engagement
piece that can spark further
discussion.

6. Stage 5: Analysis & Feedback
FINAL SURVEY
Once the attendee
completed the SCORM
learning module they were
asked to complete one
final questionnaire about
the effectiveness of the
learning experience.
At the end of each
workshop, attendees were
asked to complete an exit
survey to give an immediate
response about the learning
experience.
EXIT SURVEY INFORGRAPHICS
To help summarise the data
collected and the findings the
report detailed, an inforgraphic
was generated for the client.
This allowed a quick, &easy to
read way for the client to
discuss our findings in meetings
and further help demonstrate
how the training represented a
good R.O.I.
DEBRIEF
Once all learning
experience activity had
ceased and the final report
has been devliered, we
organised a meeting to
discuss our findings and
help explain any questions.
We provided the client with
all raw data collected in an
agreed format that allowed
them to utilise internally to
draw their own conclusions
from.
RAW DATA
FUTURE SUPPORT
We didn’t just disappear once
the learning expereince was
successfully delivered. Our client
continued to call upon our
support for a few months after
the completion as its success
and the learnings it achieved
spread through out the clients
wider infrastructure.
Due to the transparent nature of
our delivery, expected future
updates are likley to be carried
out by the client themselves with
our support.
EXECUTIVE SURVEY
Once the agreed client
based activity had
completed we asked the
clients executive branch to
complete a survey also.
The results were also
released to the client as an
adendum to our final
report.
We delivered a report into
the effectiveness of the
learning experience,
expressing the raw data in a
manner that allowed the
client to determine success
against our agreed R.O.I.
objectives.
The report also delivered a
series of recommendations
on how the experience
could be improved on its
next iteration. These insights
are delivered from both the
raw data collected as well
as directly through feedback
from attendees.
REPORT

7. Schedule
Costs
Co-creation
Ideation
Review
Sign-off
Specification
Build
Feedback
Sign-off
On-boarding
Delivery
Support
Report
Debrief
M WT T MF T TW F TM W F M WTT T MF
Overall 19.5 days effort @ £600 per day (inc. VAT) = £14,700
Define => 2x resources for 3 days = £3,600 Specification => 1x resource for 1 day = £600
Build => 2x resources for 4 days = £4,800 On-boarding => 1x resource for 4 days = £2,400
Delivery => 2x resource for 1 day = £1,200 Support => 1x resource for 2 days = £1,200
Report => 1x resource for 1 day = £600 Debrief => 1x resource for 0.5 days = £300

8. Enquiries@
rahm-learning
.com
Interested in learning more?
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2398 295
rahm.learning
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