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The
Vodacom Partnership
for a
Connected Nigeria
Mickey Mashale (Ms)
Managing Executive
Public Enterprises
Five major tech. trends are reshaping Enterprise customers’ business models
Consumerisation
of IT

• Increasingly more and more Enterprises either have a BYOD policy or plan to do so within 18
months

Security and
Control

• With BYOD and proliferation of smartphones and tablets more and more CIO are concerned
about security of enterprise information on these mobile devices.

Fixed-Mobile
Convergence

• Global UC market expected to grow by 12% p.a. with Business VoIP/ UC Services subsegment growing at 19% to 2015

Everything
Connected

• Global M2M revenues growing at 17% CAGR (2012-21)
• Global “Internet of Things” value of up to $3.5 trillion by 2016

Hosting & Cloud

• Shifting profits from hardware, integration and operations to software and Cloud, with rapid
growth:)

SOURCE: McKinsey CIO survey , IDC, Gartner, William Blair analyst report, Jan 2012, Global Insights WMI, Machina Research
What’s Shaping Nigeria & Why Do We see it as A
Partnership

A connected
NIGERIA

Government
alone could not
achieve the 5year
plan

Citizens alone
could not
achieve the
5year plan

Private Sector
alone could
not achieve
the 5year plan

3
What would be
Government’s Objectives
Global Standard
• Government efficiency
– Broadband can improve the efficiency, cost and reach of public sector services in areas
of high government interest, such as health, education and government services.
• Economic Enabler

– Broadband is an enabler of e-business and new market opportunities, allowing firms,
including small and medium-sized enterprises (SMMEs) to realise growth through
productivity increases stemming from improved information exchange, value chain
transformation, and process efficiency (OECD, 2003)
• Knowledge Creation
– Improving the skills and education of individuals through the use of broadband services
• Universal Access
– Widespread and affordable broadband access can contribute to productivity, economic
growth and social inclusion.
5
What Would Business As A
Partner Looking To & For

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The vodacom partnership for a connected nigeria

  • 1. The Vodacom Partnership for a Connected Nigeria Mickey Mashale (Ms) Managing Executive Public Enterprises
  • 2. Five major tech. trends are reshaping Enterprise customers’ business models Consumerisation of IT • Increasingly more and more Enterprises either have a BYOD policy or plan to do so within 18 months Security and Control • With BYOD and proliferation of smartphones and tablets more and more CIO are concerned about security of enterprise information on these mobile devices. Fixed-Mobile Convergence • Global UC market expected to grow by 12% p.a. with Business VoIP/ UC Services subsegment growing at 19% to 2015 Everything Connected • Global M2M revenues growing at 17% CAGR (2012-21) • Global “Internet of Things” value of up to $3.5 trillion by 2016 Hosting & Cloud • Shifting profits from hardware, integration and operations to software and Cloud, with rapid growth:) SOURCE: McKinsey CIO survey , IDC, Gartner, William Blair analyst report, Jan 2012, Global Insights WMI, Machina Research
  • 3. What’s Shaping Nigeria & Why Do We see it as A Partnership A connected NIGERIA Government alone could not achieve the 5year plan Citizens alone could not achieve the 5year plan Private Sector alone could not achieve the 5year plan 3
  • 5. Global Standard • Government efficiency – Broadband can improve the efficiency, cost and reach of public sector services in areas of high government interest, such as health, education and government services. • Economic Enabler – Broadband is an enabler of e-business and new market opportunities, allowing firms, including small and medium-sized enterprises (SMMEs) to realise growth through productivity increases stemming from improved information exchange, value chain transformation, and process efficiency (OECD, 2003) • Knowledge Creation – Improving the skills and education of individuals through the use of broadband services • Universal Access – Widespread and affordable broadband access can contribute to productivity, economic growth and social inclusion. 5
  • 6. What Would Business As A Partner Looking To & For
  • 7. The Business Value Chain • Government to create an enabling environment • Government to deliver on its obligations • Feasibility Journey • Appropriate Models • Best Practise • Adapt to Nigeria’s requirements & needs 7
  • 8. What Would the Citizen be Looking For
  • 9. As a Nigerian Citizen, I’ll be looking for • Easier access to Government Services • Easy access to Information • Lower cost of Communication 9
  • 10. Vodacom As A Partner – What’s Our Claim Our Case Studies Across Different Verticals
  • 12. Not A Wheel of Fortune but REALITY Education Police Health IEC Social Security Transport Smart City 12
  • 14. Our Partnership with the Education Community Our Objective • Enabling Improved quality of Education and Training through smart deployment of ICT solutions • Using Broadband Network for Administration and Curriculum delivery • Enabling Teachers and Students/Learners to meet the challenge of the Information Age and Bridging the Digital Divide ICT General Challenges IN Education What have we done Education Video • ICT integration into the learning and teaching process and • Impacts of ICT on access, cost effectiveness and a robust quality delivery of Education • Participation of the Departments of Education and all teachers, learners, departments in the Information Society – government/ private sector schools main employees receive a desktop or laptop as tool of trade, not teachers, WHY???? • Globalisation of curriculum, for national curriculum and local languages. Some off the solutions we have developed and deployed – over and above connectivity to address the teacher, the learner and the administrator Learning Management Systems (LMS)/ Learning Content Management System (LCMS), School Management, Analytics & Reporting, Curriculum Content aligned to NCS & CAPS or Tertiary Institution, Course Delivery Management, Education Portal Management, Learner & Teacher Personal Workspaces, Video & Online Collaborative tools - Social Media for Learning, Identity & access management and digital rights, Repositories/ Databases • Asset Management, Incident Management, Office in the Cloud 14
  • 16. Mpumalanga DOE Case Study VSAT Hub EMIS hosted in Data Centre Vodacom Connectivity Network www Roll out in Three Phases +1800 sites 42 Tech - Mpumulanga Objective  Education Management Information Systems (EMIS)  Delivery of School Management System to all schools in Mpumalanga  Aids School Management and Educators  Expands the Value Add delivery of Information to Educators and Learners Phase 1: 609 Secondary and Sub structures Phase 2: +600 Remaining Secondary Schools Phase 3: + 600 Primary schools Solution  Enables Learner Unit Record Information and Tracking System (LURITS), as well housing Educator records  Future phases will include VoIP and IP Multicasting overlay services  Connectivity to Learners through the Broadband Connected Environment VSAT PC Administration, School Management, Teachers Expanded Site View
  • 17. Distance Learning – UFS Case Study VSAT Hub Data Centre Virtualization Vodacom Connectivity Network UFS– BFN Objective  DOE and UFS Internet Broadcast Project  Uplifts Maths, Science and English standards  Allows teacher development and improves learner achievement  Multicast of teaching and learning sessions live to +60-250 rural schools Solution  UFS Live Multicast Site linked via Microwave to core and VB-sat  Managed Hosting Services and Internet “in the cloud”  Perimeter Firewall solution – to block harmful content  Included White Board Installations in Schools www +60 Various Underprivileged and Rural Schools . VSAT PC Expanded Site View Teachers and Learners
  • 18. Distance Learning – Content Partners VSAT Hub Objective  Curriculum Content  Delivery of Curriculum in multimedia format  Using and enhancing technologies  Aids Learners and Educators – Grade R-12  NCS & CAPS Compliant Data Centre Virtualization Various Centres/ Schools/Campuses Vodacom Connectivity Network ITBC – Lab CT Solution  Hosted Moodle Platform “Vodacom In the Cloud Services”  Pre-Loaded content servers, with updates via the cloud  VB-Sat Satellite Connectivity paired with local access to content and Live push or pull “in the cloud” Examinations  Optional Live Multicast or IPTV support . www VSAT Content Server Educators/ Learners Expanded Site View
  • 21. Our Partnership with the Health Community Our Objective To ensure enablement of health services using ICT. • Data Accuracy & Integrity & Loss (quantity vs. quality) • Reporting Delay (1-2 Months) • Labour Intensive – Repetitive procedure at various levels General ICT Challenges in Health • Patient Confidentiality • Only paper based data – no Intelligent Reporting • One way flow of data + “data silo’s” • Distance to get Nompilo What have we done Medicine Logistical Management Workforce Management Nompilo Video : 21
  • 22. As simple as Everyday Broadband Use 22
  • 23. With an Enabled Network, Service Can Be Anywhere D E E D Citizen / Client Medical Device / Applications Mobile Device Network eHealth Platform Health Care Service Provider Intelligent Adapters HL7 Internet or Secure Connectivity XML C B A C ADefine Service BIntegrate & Deploy CMarketing & Sales DClient Pay EService Charge to Platform 23
  • 25. Our Partnership with Government for Social Security Our Objective Enabling government efficiency through real time monitoring of interventions and processes • Fragmented Information Sources – departments working as Silos General ICT Challenges • Service Delivery  Quality of Services (Consistency) • Security • Predictable Opex & Capex • Compliance, Monitoring & Evaluation What Have We Done WOP – Web based Application to monitor the government intervention of War on Poverty CDW – Web based Application to enable Social Worker and Inspectors easy access to the back office application as they perform day-to-day functions on the field SASSA, Grant/ Beneficiary Management – enabling platform for beneficiaries to access their information and updates on their profiles from the palm of their hand Food Security – web based platform to enable government to monitor feeding schemes across government schools, soup kitchens and places of safety A day in the Life of a Social Worker and A day in the Life of an Inspector 25
  • 26. SMART
  • 27. SMART…..X Our Objective General Challenges To Partner our customers to be more cost effective, efficient, provide real time data regardless of where their assets are. City/ Regional Utilities working in Silo’s – Transport, Electricity, Water  Broadband No Single view of the Citizen Incorrect citizen usage data . What have we developed & Deployed Smart Grid Smart Water Management Traffic Management Systems Connected Homes 27
  • 28. Remote Monitoring & Control is an all-rounder Medical Science Safety & Monitoring mHealth Consumers Secure provision of software updates: no field staff necessary Video transmission and remote security personnel Monitoring patients from home: lower costs, fewer consultations Providing relevant content and optimising services Industry Construction machines Vending Machines Higher capacity of appliances and more performance with Remote Monitoring Reducing service costs through intelligent analysis and monitoring Checking inventory and replenishing in order to optimise sales Telematics Real Estate Energy 30% less trucking thanks to remote maintenance and repair Reducing energy usage by up to 40% through Monitoring & Control Providing new services by means of Smart Grid application
  • 29. Leveraging Broadband to Turn Cities, Regions, Provinces & Countries to SMART Connected, Chip Based, Remotely & Pro-Actively Managed 29
  • 30. SMART Connected, Chip Based, Remotely & Pro-Actively Managed • Communications is not just part of the “black box”, modem or meter. • Managing large volumes of SIM cards in the field can be demanding. • How are communications costs contained and managed? • How is the communications infrastructure supported? • Can the hardware be upgraded to support future needs? It doesn’t have to be the Utility’s probelm • Quality of service • Theft of SIMs resulting in financial and information loss. 30
  • 31. The Future – Smart Grid for Nigeria 31
  • 32. The Future Smart Home 32
  • 33. What Lies Behind What the Citizen Experience
  • 34. In Our LifeTime!!!!!! The Boring Stuff, but I must talk about Capability behind What enables the Citizen or Business. 34
  • 35. Our Core Capability • Network Architecture • Systems Architecture • Service Architecture • Security Architecture • Application Architecture • Assurance • Operations Strategy • PMO 35
  • 36. OSS/BSS Envisaged Architecture Business Support Systems Pricing CRM Billing Self Service Order Management OSS/BSS (API) & Integration Resource Inventory Management Service Assurance OSS Access API’s enabling BSS Readiness Standard OSS Service Activation Customer Information Network Activation Service Information Integrated GBN Network Inventory Order Management
  • 37. POTENTIAL ARCHITECTURE (High Level) Layer 3 Services Internet • Gbps access to www Voice • Gateway & SBC deployment to aggregate traffic • Leverage Vodacom infrastructure to terminate traffic • One-Net
  • 40. Not A Wheel of Fortune but REALITY Education Police Health IEC Social Security Transport Smart City 40
  • 41. It Can Be The End OR I can Go on For Another Hr Thank You Mickey Mashale (Ms)