The vodacom partnership for a connected nigeria

1. The
Vodacom Partnership
for a
Connected Nigeria
Mickey Mashale (Ms)
Managing Executive
Public Enterprises

2. Five major tech. trends are reshaping Enterprise customers’ business models
Consumerisation
of IT
• Increasingly more and more Enterprises either have a BYOD policy or plan to do so within 18
months
Security and
Control
• With BYOD and proliferation of smartphones and tablets more and more CIO are concerned
about security of enterprise information on these mobile devices.
Fixed-Mobile
Convergence
• Global UC market expected to grow by 12% p.a. with Business VoIP/ UC Services subsegment growing at 19% to 2015
Everything
Connected
• Global M2M revenues growing at 17% CAGR (2012-21)
• Global “Internet of Things” value of up to $3.5 trillion by 2016
Hosting & Cloud
• Shifting profits from hardware, integration and operations to software and Cloud, with rapid
growth:)
SOURCE: McKinsey CIO survey , IDC, Gartner, William Blair analyst report, Jan 2012, Global Insights WMI, Machina Research

3. What’s Shaping Nigeria & Why Do We see it as A
Partnership
A connected
NIGERIA
Government
alone could not
achieve the 5year
plan
Citizens alone
could not
achieve the
5year plan
Private Sector
alone could
not achieve
the 5year plan
3

4. What would be
Government’s Objectives

5. Global Standard
• Government efficiency
– Broadband can improve the efficiency, cost and reach of public sector services in areas
of high government interest, such as health, education and government services.
• Economic Enabler
– Broadband is an enabler of e-business and new market opportunities, allowing firms,
including small and medium-sized enterprises (SMMEs) to realise growth through
productivity increases stemming from improved information exchange, value chain
transformation, and process efficiency (OECD, 2003)
• Knowledge Creation
– Improving the skills and education of individuals through the use of broadband services
• Universal Access
– Widespread and affordable broadband access can contribute to productivity, economic
growth and social inclusion.
5

6. What Would Business As A
Partner Looking To & For

7. The Business Value Chain
• Government to create an
enabling environment
• Government to deliver on its
obligations
• Feasibility Journey
• Appropriate Models
• Best Practise
• Adapt to Nigeria’s
requirements & needs
7

8. What Would the Citizen be
Looking For

9. As a Nigerian Citizen, I’ll be looking for
• Easier access to Government
Services
• Easy access to Information
• Lower cost of Communication
9

10. Vodacom As A Partner –
What’s Our Claim
Our Case Studies Across Different Verticals

11. eGovernment

12. Not A Wheel of Fortune but REALITY
Education
Police
Health
IEC
Social
Security
Transport
Smart
City
12

13. Education

14. Our Partnership with the Education Community
Our Objective
• Enabling Improved quality of Education and Training through smart deployment
of ICT solutions
• Using Broadband Network for Administration and Curriculum delivery
• Enabling Teachers and Students/Learners to meet the challenge of the
Information Age and Bridging the Digital Divide
ICT General Challenges IN
Education
What have we done
Education Video
• ICT integration into the learning and teaching process and
• Impacts of ICT on access, cost effectiveness and a robust quality delivery of
Education
• Participation of the Departments of Education and all teachers, learners,
departments in the Information Society – government/ private sector schools
main employees receive a desktop or laptop as tool of trade, not teachers,
WHY????
• Globalisation of curriculum, for national curriculum and local languages.
Some off the solutions we have developed and deployed – over and above
connectivity to address the teacher, the learner and the administrator
Learning Management Systems (LMS)/ Learning Content Management System (LCMS),
School Management, Analytics & Reporting, Curriculum Content aligned to NCS & CAPS or
Tertiary Institution, Course Delivery Management, Education Portal Management, Learner
& Teacher Personal Workspaces, Video & Online Collaborative tools - Social Media for
Learning, Identity & access management and digital rights, Repositories/ Databases
• Asset Management, Incident Management, Office in the Cloud
14

15. Multiple Architectures
15

16. Mpumalanga DOE Case Study
VSAT Hub
EMIS hosted in Data
Centre
Vodacom Connectivity Network
www
Roll out in Three Phases +1800 sites
42 Tech - Mpumulanga
Objective
 Education Management Information Systems (EMIS)
 Delivery of School Management System to all schools in
Mpumalanga
 Aids School Management and Educators
 Expands the Value Add delivery of Information to Educators
and Learners
Phase 1: 609 Secondary and Sub structures
Phase 2: +600 Remaining Secondary Schools
Phase 3: + 600 Primary schools
Solution
 Enables Learner Unit Record Information and Tracking System (LURITS), as well
housing Educator records
 Future phases will include VoIP and IP Multicasting overlay services
 Connectivity to Learners through the Broadband Connected Environment
VSAT
PC
Administration,
School Management,
Teachers
Expanded Site View

17. Distance Learning – UFS Case Study
VSAT Hub
Data Centre
Virtualization
Vodacom Connectivity Network
UFS– BFN
Objective
 DOE and UFS Internet Broadcast Project
 Uplifts Maths, Science and English standards
 Allows teacher development and improves learner achievement
 Multicast of teaching and learning sessions live to +60-250 rural schools
Solution
 UFS Live Multicast Site linked via Microwave to core and VB-sat
 Managed Hosting Services and Internet “in the cloud”
 Perimeter Firewall solution – to block harmful content
 Included White Board Installations in Schools
www
+60 Various Underprivileged
and
Rural Schools
.
VSAT
PC
Expanded Site View
Teachers
and Learners

18. Distance Learning – Content Partners
VSAT Hub
Objective
 Curriculum Content
 Delivery of Curriculum in multimedia format
 Using and enhancing technologies
 Aids Learners and Educators – Grade R-12
 NCS & CAPS Compliant
Data Centre
Virtualization
Various Centres/
Schools/Campuses
Vodacom Connectivity Network
ITBC – Lab CT
Solution
 Hosted Moodle Platform “Vodacom In the Cloud Services”
 Pre-Loaded content servers, with updates via the cloud
 VB-Sat Satellite Connectivity paired with local access to content and Live
push or pull “in the cloud” Examinations
 Optional Live Multicast or IPTV support
.
www
VSAT
Content
Server
Educators/
Learners
Expanded Site View

19. E-Learning
19

20. Health

21. Our Partnership with the Health Community
Our Objective
To ensure enablement of health services using ICT.
• Data Accuracy & Integrity & Loss (quantity vs. quality)
• Reporting Delay (1-2 Months)
• Labour Intensive – Repetitive procedure at various levels
General ICT Challenges in
Health
• Patient Confidentiality
• Only paper based data – no Intelligent Reporting
• One way flow of data + “data silo’s”
• Distance to get
Nompilo
What have we done
Medicine Logistical Management
Workforce Management
Nompilo Video :
21

22. As simple as Everyday Broadband Use
22

23. With an Enabled Network, Service Can Be Anywhere
D
E
E
D
Citizen /
Client
Medical Device /
Applications
Mobile
Device
Network
eHealth
Platform
Health Care Service
Provider
Intelligent
Adapters
HL7
Internet or Secure
Connectivity
XML
C
B
A
C
ADefine
Service
BIntegrate &
Deploy
CMarketing &
Sales
DClient Pay
EService Charge to
Platform
23

24. Social Security

25. Our Partnership with Government for Social Security
Our Objective
Enabling government efficiency through real time monitoring of interventions and
processes
• Fragmented Information Sources – departments working as Silos
General ICT Challenges
• Service Delivery  Quality of Services (Consistency)
• Security
• Predictable Opex & Capex
• Compliance, Monitoring & Evaluation
What Have We Done
WOP – Web based Application to monitor the government intervention of War on
Poverty
CDW – Web based Application to enable Social Worker and Inspectors easy access
to the back office application as they perform day-to-day functions on the field
SASSA, Grant/ Beneficiary Management – enabling platform for beneficiaries to
access their information and updates on their profiles from the palm of their hand
Food Security – web based platform to enable government to monitor feeding
schemes across government schools, soup kitchens and places of safety
A day in the Life of a Social Worker and A day in the Life of an Inspector
25

26. SMART

27. SMART…..X
Our Objective
General Challenges
To Partner our customers to be more cost effective, efficient, provide real time data
regardless of where their assets are.
City/ Regional Utilities working in Silo’s – Transport, Electricity, Water 
Broadband
No Single view of the Citizen
Incorrect citizen usage data
.
What have we developed
& Deployed
Smart Grid
Smart Water Management
Traffic Management Systems
Connected Homes
27

28. Remote Monitoring & Control is an all-rounder
Medical Science
Safety & Monitoring
mHealth
Consumers
Secure provision of
software updates: no
field staff necessary
Video transmission
and remote security
personnel
Monitoring patients
from home: lower
costs, fewer
consultations
Providing relevant
content and
optimising
services
Industry
Construction
machines
Vending Machines
Higher capacity of
appliances and more
performance with
Remote Monitoring
Reducing service costs
through intelligent
analysis and monitoring
Checking inventory
and replenishing in
order to optimise sales
Telematics
Real Estate
Energy
30% less trucking
thanks to remote
maintenance and repair
Reducing energy
usage by up to 40%
through Monitoring &
Control
Providing new
services by means of
Smart Grid application

29. Leveraging Broadband to Turn Cities, Regions,
Provinces & Countries to SMART Connected,
Chip Based, Remotely & Pro-Actively Managed
29

30. SMART Connected, Chip Based, Remotely & Pro-Actively
Managed
• Communications is not just part of the “black
box”, modem or meter.
• Managing large volumes of SIM cards in the field
can be demanding.
• How are communications costs contained and
managed?
• How is the communications infrastructure
supported?
• Can the hardware be upgraded to support future
needs? It doesn’t have to be the Utility’s probelm
• Quality of service
• Theft of SIMs resulting in financial and
information loss.
30

31. The Future – Smart Grid for Nigeria
31

32. The Future Smart Home
32

33. What Lies Behind What the
Citizen Experience

34. In Our LifeTime!!!!!!
The Boring Stuff, but I must talk about
Capability behind What enables the
Citizen or Business.
34

35. Our Core Capability
• Network Architecture
• Systems Architecture
• Service Architecture
• Security Architecture
• Application Architecture
• Assurance
• Operations Strategy
• PMO
35

36. OSS/BSS Envisaged Architecture
Business Support Systems
Pricing
CRM
Billing
Self Service
Order Management
OSS/BSS (API) & Integration
Resource Inventory
Management
Service Assurance
OSS Access API’s enabling
BSS Readiness
Standard OSS
Service Activation
Customer Information
Network Activation
Service Information
Integrated GBN
Network
Inventory
Order Management

37. POTENTIAL ARCHITECTURE (High Level)
Layer 3 Services
Internet
• Gbps access to www
Voice
• Gateway & SBC deployment to aggregate traffic
• Leverage Vodacom infrastructure to terminate traffic
• One-Net

38. ARCHITECTURE (Detailed)

40. Not A Wheel of Fortune but REALITY
Education
Police
Health
IEC
Social
Security
Transport
Smart
City
40

41. It Can Be The End
OR
I can Go on For Another Hr
Thank You
Mickey Mashale (Ms)