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CITY OF PRESCOTT, ARIZONA
Welcome to Everybody’s Hometown!
Temporary Employee Orientation
Harry
Oberg Steve Blair
James
Lamerson
Billie Orr
Greg Lazzell
Jean Wilcox
Steve Sischka
 Council-Manager format
 Mayor serves a two-year term
 Six City Council members serve staggered four-year
terms
 Council establishes policy and determines the types
and levels of service the City will provide
 City Manager makes Council policy happen,
manages the day-to-day operations and the
mandates of Council
 City Code
 Book of Ordinances adopted by Council to make policy to govern the City
 Staff uses as resource to find policies
 City Clerk is responsible for updating code
 City Employee Portal, Links, City Code
 Visit www.prescott-az.gov
 City Ordinance
 In general, the highest, most authoritative action the Council can take
 Council can declare something illegal and provide for violations
 State Law can require Council action be taken in the form of an Ordinance
 Council can amend or repeal another Ordinance
 Council action on a matter that is more permanent in nature
 City Resolution
 Typically addresses a singular matter of non-recurring nature and when required by Charter, code or
State Law
 Declare emergencies
 Support public events or declare special days
 Approve development agreements or IGA’s (Intergovernmental agreements)
 Amend an existing resolution or action taken by resolution
The mission of the City of Prescott is to
provide
SUPERIOR CUSTOMER SERVICE
to create a
FINANCIALLY SUSTAINABLE CITY
and to serve as the
LEADER OF THE REGION
To create a culture of action and accountability, our core beliefs
are used to guide behaviors and actions as defined in specific
performance standards. It is how we conduct City business.
Performance Standards
 Acting with integrity
 Working as a team
 Having personal commitment and loyalty
 Solving problems
 Taking pride in excellent results
 High level of productivity
 Being nice
Who is a Customer?
• Citizens
• Visitors
• Vendors
• Property Owners
• Other Employees
• Other Agency Employees
A customer is any individual who receives service
from the City. The customer may be a co-worker, a
visitor, a person at the counter, on the phone or in the
parking lot. Customers are not only individuals who
receive City services from a department, but may
need assistance locating the correct department or
individual that can provide the desired service.
What is Customer Service?
Customer service is defined as the ability to provide for customers' wants and needs. It is all
about people. Start thinking of your customers as individuals not as an anonymous
interruption of your business. The customer is your business, in addition to the products or
services that we deliver. Remember the tips listed below.
No runaround!
Respect
Listen
If you don’t know – find out!
Repeat their concerns (show you
understand)
Be nice
Follow through!
Never say “It’s Not My Job”.
 Employee News
 City Email
 Employee Phone Book
 Employee Self Service
 HR and Payroll Forms
 Employee Handbook
 Safety Manual
 Facilities Request
 I.T. Request
krypton.prescott-az.gov
You can access the
Employee Portal from
home by logging in to
the remote address.
The most frequently
used functions are
listed below.
Employee Portal and
Remote Access
Pay/Tax Information
 W-2
 W-4
 Paycheck Simulator
Timesheet
 Choose your date range
 Enter hours worked &
SUBMIT
 Modify changes if needed,
using the down arrow button
next to hours that need
modifying & SUBMIT
DO NOT USE THE “SUBMIT” BUTTON AFTER
YOUR
SUPERVISOR STARTS THE PAYROLL BATCH
How is OVERTIME calculated?
On a weekly basis (Sunday-Saturday), regular hours worked totaling more than 40 hours
will be paid at time and a half (as Overtime).
Deadlines and State Law?
 Terminated employees must be paid within seven (7) working days of their last day
worked.
 W-2’s must be mailed by the employer by January 31st after the previous calendar year
worked.
W-4 Changes?
W-4 changes must be submitted to payroll by the Wednesday preceding the payroll week, to
affect that paycheck. Later submittals will affect the future payroll period.
Deliberately and knowingly making false claims on your W-4 in an attempt to reduce
proper tax withholding can result in an IRS fine of $500, a criminal fine (upon conviction)
of $1,000 or up to a year imprisonment, or both. The IRS may also send a “lock-in” letter,
which dictates the only deductions the employee is allowed to take.
Deduction Definitions
Social Security Contributions
Medicare Contributions
Federal Income Tax
Arizona State Income Tax
Arizona State Retirement Contributions
Arizona State Retirement Disability Contributions
Direct Deposit
Current contribution: 11.48% (pre-tax)
11.34% ASRS pre-tax, .14% LTD (long term disability)
ASRS contributions only apply to temporary employees that meet (or intend
to meet) the 20/20 rule, which means they work 20 hours a week for 20 weeks
or more in a year (fiscal).
Withdrawals from ASRS cannot be made without termination from City
employment and will be taxed at the time of withdrawal.
Contribution is matched 100% by the City
Contact Number: 800-621-3778 Website: www.azasrs.gov
 Become familiar with the policies and procedures that
govern our conduct
 It is your responsibility to review, understand, and
abide by the City’s Policies, including the following:
Written Safety Plan
Click here for access
Driving and Vehicle Safety
Click here for access
Bloodborne Pathogens
Written Safety Program
Click here for access
Employee Conduct
Click here to view Article 5 & 6 of the
Employee Handbook
 Things to remember
 Immediately report any workplace injuries to your supervisor
(even incident only)
 If your Supervisor is not available, call TriageNow at 1-844-
282-7823
 It is your responsibility to perform the job safely
 Ask your supervisor if unsure about a task or contact Risk
 No cell phone use while driving
 Also contact Risk Management for questions about liability
claims, worker’s comp claims, safety training, and hepatitis
shot series
 Contact Information:
Lori Burkeen
Risk Management Technician
928-777-1257
Located in the Legal Department (Across the parking lot from City Hall)
Political Activity - See City Clerk for rules on participation
Gifts and Gratuities
 Best Rule of Thumb Keep it under $20.00!
 Check with your department to see if they are more stringent than
City policy
 Conflict of Interest, Disclosure, & Related Party Transactions
 See City Clerk or City Attorney for specifics
Other Policies to
Remember
Personal Use of City Equipment
• Use should be infrequent in nature and of short duration
• Employee responsible for personal telephone, copy and fax charges
• Computers – Remember that all records on a City computer, phone
or other electronic device can be made public.
“Delete” means
nothing!
Rule of thumb - “Do
you want to see it in
the paper?”
We are working for you!
Human Resources Department
Mary Jacobsen Human Resources Director 777-1216
Melissa Fousek Human Resources Analyst 777-1315
Shawni McAtee Senior Human Resources Specialist 777-1279
Branden Nunez Human Resources Specialist 777-1285
Liz Boawn Human Resources Assistant 777-1347
Payroll Department
Randi McInnes Payroll Analyst 777-1263
Feel free to call or stop in to see us at any time!
Human Resources Team
 Have you:
 Reviewed the entire Temporary Employee Orientation
 Viewed the Sexual Harassment Video View Here
 Reviewed the City of Prescott Policies including
the Written Safety Plan, Driving and Vehicle
Safety, Bloodborne Pathogens, and Article 5 & 6
of Employee Handbook
 Once you have completed ALL of these items:
1. Proceed to the next page
2. Sign your Certificate of Completion
3. Submit your form electronically or print and
return to HR
City of Prescott Temporary Employee Orientation
(Full Legal Name)
I acknowledge that I have:
1) Reviewed the Temporary Employee Orientation
2) Viewed the Sexual Harassment Video
3) Reviewed the four sections under Policies and Procedures, including: Written Safety Plan,
Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of the Employee
Handbook.
4) I have been provided contact names and numbers of Human Resources, Payroll, and Risk
Management in case I have any questions or need additional information.
Signature
Date

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Temp orientation 02.17

  • 1. CITY OF PRESCOTT, ARIZONA Welcome to Everybody’s Hometown! Temporary Employee Orientation
  • 2.
  • 4. Billie Orr Greg Lazzell Jean Wilcox Steve Sischka
  • 5.  Council-Manager format  Mayor serves a two-year term  Six City Council members serve staggered four-year terms  Council establishes policy and determines the types and levels of service the City will provide  City Manager makes Council policy happen, manages the day-to-day operations and the mandates of Council
  • 6.
  • 7.  City Code  Book of Ordinances adopted by Council to make policy to govern the City  Staff uses as resource to find policies  City Clerk is responsible for updating code  City Employee Portal, Links, City Code  Visit www.prescott-az.gov  City Ordinance  In general, the highest, most authoritative action the Council can take  Council can declare something illegal and provide for violations  State Law can require Council action be taken in the form of an Ordinance  Council can amend or repeal another Ordinance  Council action on a matter that is more permanent in nature  City Resolution  Typically addresses a singular matter of non-recurring nature and when required by Charter, code or State Law  Declare emergencies  Support public events or declare special days  Approve development agreements or IGA’s (Intergovernmental agreements)  Amend an existing resolution or action taken by resolution
  • 8. The mission of the City of Prescott is to provide SUPERIOR CUSTOMER SERVICE to create a FINANCIALLY SUSTAINABLE CITY and to serve as the LEADER OF THE REGION
  • 9. To create a culture of action and accountability, our core beliefs are used to guide behaviors and actions as defined in specific performance standards. It is how we conduct City business. Performance Standards  Acting with integrity  Working as a team  Having personal commitment and loyalty  Solving problems  Taking pride in excellent results  High level of productivity  Being nice
  • 10. Who is a Customer? • Citizens • Visitors • Vendors • Property Owners • Other Employees • Other Agency Employees A customer is any individual who receives service from the City. The customer may be a co-worker, a visitor, a person at the counter, on the phone or in the parking lot. Customers are not only individuals who receive City services from a department, but may need assistance locating the correct department or individual that can provide the desired service. What is Customer Service? Customer service is defined as the ability to provide for customers' wants and needs. It is all about people. Start thinking of your customers as individuals not as an anonymous interruption of your business. The customer is your business, in addition to the products or services that we deliver. Remember the tips listed below. No runaround! Respect Listen If you don’t know – find out! Repeat their concerns (show you understand) Be nice Follow through! Never say “It’s Not My Job”.
  • 11.  Employee News  City Email  Employee Phone Book  Employee Self Service  HR and Payroll Forms  Employee Handbook  Safety Manual  Facilities Request  I.T. Request krypton.prescott-az.gov You can access the Employee Portal from home by logging in to the remote address. The most frequently used functions are listed below. Employee Portal and Remote Access
  • 12. Pay/Tax Information  W-2  W-4  Paycheck Simulator Timesheet  Choose your date range  Enter hours worked & SUBMIT  Modify changes if needed, using the down arrow button next to hours that need modifying & SUBMIT DO NOT USE THE “SUBMIT” BUTTON AFTER YOUR SUPERVISOR STARTS THE PAYROLL BATCH
  • 13. How is OVERTIME calculated? On a weekly basis (Sunday-Saturday), regular hours worked totaling more than 40 hours will be paid at time and a half (as Overtime). Deadlines and State Law?  Terminated employees must be paid within seven (7) working days of their last day worked.  W-2’s must be mailed by the employer by January 31st after the previous calendar year worked. W-4 Changes? W-4 changes must be submitted to payroll by the Wednesday preceding the payroll week, to affect that paycheck. Later submittals will affect the future payroll period. Deliberately and knowingly making false claims on your W-4 in an attempt to reduce proper tax withholding can result in an IRS fine of $500, a criminal fine (upon conviction) of $1,000 or up to a year imprisonment, or both. The IRS may also send a “lock-in” letter, which dictates the only deductions the employee is allowed to take.
  • 14. Deduction Definitions Social Security Contributions Medicare Contributions Federal Income Tax Arizona State Income Tax Arizona State Retirement Contributions Arizona State Retirement Disability Contributions Direct Deposit
  • 15. Current contribution: 11.48% (pre-tax) 11.34% ASRS pre-tax, .14% LTD (long term disability) ASRS contributions only apply to temporary employees that meet (or intend to meet) the 20/20 rule, which means they work 20 hours a week for 20 weeks or more in a year (fiscal). Withdrawals from ASRS cannot be made without termination from City employment and will be taxed at the time of withdrawal. Contribution is matched 100% by the City Contact Number: 800-621-3778 Website: www.azasrs.gov
  • 16.  Become familiar with the policies and procedures that govern our conduct  It is your responsibility to review, understand, and abide by the City’s Policies, including the following: Written Safety Plan Click here for access Driving and Vehicle Safety Click here for access Bloodborne Pathogens Written Safety Program Click here for access Employee Conduct Click here to view Article 5 & 6 of the Employee Handbook
  • 17.  Things to remember  Immediately report any workplace injuries to your supervisor (even incident only)  If your Supervisor is not available, call TriageNow at 1-844- 282-7823  It is your responsibility to perform the job safely  Ask your supervisor if unsure about a task or contact Risk  No cell phone use while driving  Also contact Risk Management for questions about liability claims, worker’s comp claims, safety training, and hepatitis shot series  Contact Information: Lori Burkeen Risk Management Technician 928-777-1257 Located in the Legal Department (Across the parking lot from City Hall)
  • 18. Political Activity - See City Clerk for rules on participation Gifts and Gratuities  Best Rule of Thumb Keep it under $20.00!  Check with your department to see if they are more stringent than City policy  Conflict of Interest, Disclosure, & Related Party Transactions  See City Clerk or City Attorney for specifics Other Policies to Remember Personal Use of City Equipment • Use should be infrequent in nature and of short duration • Employee responsible for personal telephone, copy and fax charges • Computers – Remember that all records on a City computer, phone or other electronic device can be made public. “Delete” means nothing! Rule of thumb - “Do you want to see it in the paper?”
  • 19. We are working for you! Human Resources Department Mary Jacobsen Human Resources Director 777-1216 Melissa Fousek Human Resources Analyst 777-1315 Shawni McAtee Senior Human Resources Specialist 777-1279 Branden Nunez Human Resources Specialist 777-1285 Liz Boawn Human Resources Assistant 777-1347 Payroll Department Randi McInnes Payroll Analyst 777-1263 Feel free to call or stop in to see us at any time! Human Resources Team
  • 20.  Have you:  Reviewed the entire Temporary Employee Orientation  Viewed the Sexual Harassment Video View Here  Reviewed the City of Prescott Policies including the Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of Employee Handbook  Once you have completed ALL of these items: 1. Proceed to the next page 2. Sign your Certificate of Completion 3. Submit your form electronically or print and return to HR
  • 21. City of Prescott Temporary Employee Orientation (Full Legal Name) I acknowledge that I have: 1) Reviewed the Temporary Employee Orientation 2) Viewed the Sexual Harassment Video 3) Reviewed the four sections under Policies and Procedures, including: Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of the Employee Handbook. 4) I have been provided contact names and numbers of Human Resources, Payroll, and Risk Management in case I have any questions or need additional information. Signature Date