5. Council-Manager format
Mayor serves a two-year term
Six City Council members serve staggered four-year
terms
Council establishes policy and determines the types
and levels of service the City will provide
City Manager makes Council policy happen,
manages the day-to-day operations and the
mandates of Council
6.
7. City Code
Book of Ordinances adopted by Council to make policy to govern the City
Staff uses as resource to find policies
City Clerk is responsible for updating code
City Employee Portal, Links, City Code
Visit www.prescott-az.gov
City Ordinance
In general, the highest, most authoritative action the Council can take
Council can declare something illegal and provide for violations
State Law can require Council action be taken in the form of an Ordinance
Council can amend or repeal another Ordinance
Council action on a matter that is more permanent in nature
City Resolution
Typically addresses a singular matter of non-recurring nature and when required by Charter, code or
State Law
Declare emergencies
Support public events or declare special days
Approve development agreements or IGA’s (Intergovernmental agreements)
Amend an existing resolution or action taken by resolution
8. The mission of the City of Prescott is to
provide
SUPERIOR CUSTOMER SERVICE
to create a
FINANCIALLY SUSTAINABLE CITY
and to serve as the
LEADER OF THE REGION
9. To create a culture of action and accountability, our core beliefs
are used to guide behaviors and actions as defined in specific
performance standards. It is how we conduct City business.
Performance Standards
Acting with integrity
Working as a team
Having personal commitment and loyalty
Solving problems
Taking pride in excellent results
High level of productivity
Being nice
10. Who is a Customer?
• Citizens
• Visitors
• Vendors
• Property Owners
• Other Employees
• Other Agency Employees
A customer is any individual who receives service
from the City. The customer may be a co-worker, a
visitor, a person at the counter, on the phone or in the
parking lot. Customers are not only individuals who
receive City services from a department, but may
need assistance locating the correct department or
individual that can provide the desired service.
What is Customer Service?
Customer service is defined as the ability to provide for customers' wants and needs. It is all
about people. Start thinking of your customers as individuals not as an anonymous
interruption of your business. The customer is your business, in addition to the products or
services that we deliver. Remember the tips listed below.
No runaround!
Respect
Listen
If you don’t know – find out!
Repeat their concerns (show you
understand)
Be nice
Follow through!
Never say “It’s Not My Job”.
11. Employee News
City Email
Employee Phone Book
Employee Self Service
HR and Payroll Forms
Employee Handbook
Safety Manual
Facilities Request
I.T. Request
krypton.prescott-az.gov
You can access the
Employee Portal from
home by logging in to
the remote address.
The most frequently
used functions are
listed below.
Employee Portal and
Remote Access
12. Pay/Tax Information
W-2
W-4
Paycheck Simulator
Timesheet
Choose your date range
Enter hours worked &
SUBMIT
Modify changes if needed,
using the down arrow button
next to hours that need
modifying & SUBMIT
DO NOT USE THE “SUBMIT” BUTTON AFTER
YOUR
SUPERVISOR STARTS THE PAYROLL BATCH
13. How is OVERTIME calculated?
On a weekly basis (Sunday-Saturday), regular hours worked totaling more than 40 hours
will be paid at time and a half (as Overtime).
Deadlines and State Law?
Terminated employees must be paid within seven (7) working days of their last day
worked.
W-2’s must be mailed by the employer by January 31st after the previous calendar year
worked.
W-4 Changes?
W-4 changes must be submitted to payroll by the Wednesday preceding the payroll week, to
affect that paycheck. Later submittals will affect the future payroll period.
Deliberately and knowingly making false claims on your W-4 in an attempt to reduce
proper tax withholding can result in an IRS fine of $500, a criminal fine (upon conviction)
of $1,000 or up to a year imprisonment, or both. The IRS may also send a “lock-in” letter,
which dictates the only deductions the employee is allowed to take.
14. Deduction Definitions
Social Security Contributions
Medicare Contributions
Federal Income Tax
Arizona State Income Tax
Arizona State Retirement Contributions
Arizona State Retirement Disability Contributions
Direct Deposit
15. Current contribution: 11.48% (pre-tax)
11.34% ASRS pre-tax, .14% LTD (long term disability)
ASRS contributions only apply to temporary employees that meet (or intend
to meet) the 20/20 rule, which means they work 20 hours a week for 20 weeks
or more in a year (fiscal).
Withdrawals from ASRS cannot be made without termination from City
employment and will be taxed at the time of withdrawal.
Contribution is matched 100% by the City
Contact Number: 800-621-3778 Website: www.azasrs.gov
16. Become familiar with the policies and procedures that
govern our conduct
It is your responsibility to review, understand, and
abide by the City’s Policies, including the following:
Written Safety Plan
Click here for access
Driving and Vehicle Safety
Click here for access
Bloodborne Pathogens
Written Safety Program
Click here for access
Employee Conduct
Click here to view Article 5 & 6 of the
Employee Handbook
17. Things to remember
Immediately report any workplace injuries to your supervisor
(even incident only)
If your Supervisor is not available, call TriageNow at 1-844-
282-7823
It is your responsibility to perform the job safely
Ask your supervisor if unsure about a task or contact Risk
No cell phone use while driving
Also contact Risk Management for questions about liability
claims, worker’s comp claims, safety training, and hepatitis
shot series
Contact Information:
Lori Burkeen
Risk Management Technician
928-777-1257
Located in the Legal Department (Across the parking lot from City Hall)
18. Political Activity - See City Clerk for rules on participation
Gifts and Gratuities
Best Rule of Thumb Keep it under $20.00!
Check with your department to see if they are more stringent than
City policy
Conflict of Interest, Disclosure, & Related Party Transactions
See City Clerk or City Attorney for specifics
Other Policies to
Remember
Personal Use of City Equipment
• Use should be infrequent in nature and of short duration
• Employee responsible for personal telephone, copy and fax charges
• Computers – Remember that all records on a City computer, phone
or other electronic device can be made public.
“Delete” means
nothing!
Rule of thumb - “Do
you want to see it in
the paper?”
19. We are working for you!
Human Resources Department
Mary Jacobsen Human Resources Director 777-1216
Melissa Fousek Human Resources Analyst 777-1315
Shawni McAtee Senior Human Resources Specialist 777-1279
Branden Nunez Human Resources Specialist 777-1285
Liz Boawn Human Resources Assistant 777-1347
Payroll Department
Randi McInnes Payroll Analyst 777-1263
Feel free to call or stop in to see us at any time!
Human Resources Team
20. Have you:
Reviewed the entire Temporary Employee Orientation
Viewed the Sexual Harassment Video View Here
Reviewed the City of Prescott Policies including
the Written Safety Plan, Driving and Vehicle
Safety, Bloodborne Pathogens, and Article 5 & 6
of Employee Handbook
Once you have completed ALL of these items:
1. Proceed to the next page
2. Sign your Certificate of Completion
3. Submit your form electronically or print and
return to HR
21. City of Prescott Temporary Employee Orientation
(Full Legal Name)
I acknowledge that I have:
1) Reviewed the Temporary Employee Orientation
2) Viewed the Sexual Harassment Video
3) Reviewed the four sections under Policies and Procedures, including: Written Safety Plan,
Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of the Employee
Handbook.
4) I have been provided contact names and numbers of Human Resources, Payroll, and Risk
Management in case I have any questions or need additional information.
Signature
Date