1. Building trust towards Justice Institutions in Poland
dr Adam Niedzielski, director of Department of Strategy and Deregulation

2. Trust towards justice system in EU
dr Adam Niedzielski, director of Department of Strategy and Deregulation

3. Vision
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Strategy for Modernizing Justice Area in Poland 2014-2020 sets vision: Public confidence in state institutions of justice area

4. Strategic directions as a mechanism of building trust
Citizens’ rights in the centre of the justice area
Improving effectiveness
Increasing consistency
Improving expenditure effectiveness
dr Adam Niedzielski, director of Department of Strategy and Deregulation

5. Citizens’ rights in the centre of the justice area
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Strategic directions
E-services as a standard
Standards for customer services
Stakeholders participation model
E-protocol
Legal aid
Communication courts-media

6. Improving effectiveness
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Strategic directions
Reducing the incoming cases volume
Reducing the workload
ADR

7. Increasing consistency (consolidation)
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Strategic directions
•CASUS – central IT system for courts
•Standard of infrastructure
•Non-legal education

8. Improving expenditure efficiency
Service Centres Financial benchmarking Researching efficiency and usage of EU funds
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Strategic directions

9. Trust as a result of multiple-criteria approach to functioning of justice area Need to exchange experience (Networking) Citizen oriented policy Communication constraints Trust determinants - analysis
dr Adam Niedzielski, director of Department of Strategy and Deregulation
Conclusions

10. Thank You!