With global management being one of the most rewarding and resource intensive tasks, many are stagnant trying to overcome productivity challenges among their global teams.

1. Ambiguity
Communication
Oblivion
Trust
ApathyKnowledge
Effective
communication is
more than sending
emails and
requesting a
response.
Most people consider
ambiguous language
as simply being
unclear in delivery yet
there are levels of this
impactful trait.
Holding a global member
'accountable' looks
different to US based
executives than foreign
team members.
Having lack of trust for a
global team causes a sense
of bias, frustration and
ultimately perception of
incompetency towards
global teams.
Cultural and technical
unawareness and experience
can halt organizational growth,
productivity and creativity
causing endless unbillable time
and effort of the entire team.
Often when a domestic
manager hears the global
manager agree on the
timeline, deliverable or
expectation with a casual
'Sure,' this can actually be a
sign of cultural apathy
towards the work.
Understanding what is
important to the global
team should be tied to
the explanation of how
the client /customer
will be affected.
Saying to a global team
'Great work', 'I trust
you' or 'You are the
experts' can create
confusion and
ambiguity when later
you challenge their
thought process with
countless 'Why'
questions.
Unproductive
Global Teams
Causes of
Lack of awareness on impact
of missed milestones can
cause global member to
consistently undeliver.
Apathy from your global team looks
different than what one would
expect.
Establishing and rebuilding trust
has a larger impact on productivity
than documented procedures.
Clearly documented
processes are
imperative to any
organization. Yet tacit
knowledge and
experience often
becomes the barrier
to next level thinking.
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