1. Trends: The Internet of
Things (IoT) and
Cybersecurity
Chuck Brooks
Vice President
Sutherland Government Solutions
2. The Future
The next decade will lead us into an
era of scientific breakthroughs that
will change our way of life as we
know it. We are on the cusp of
accelerated technological
advancement. We are experiencing a
pace of innovation that is growing so
quickly that it is becoming
exponential.
Futurist Dr. Michio Kaku characterizes
this blazing technological shift as
moving from the “age of discovery”
to the “age of mastery.”
4. *
Some Key IoT; Definitions/Stats:
The Internet-of-Things is moving to become the Internet-of-
Everything. Machines, systems and people
• IoT refers to the general idea of things that are readable,
recognizable, locatable, addressable, and/or controllable via
the Internet.
• Physical objects communicating with each other.
• People, data, things (machine to machine, machine to people) .
The Digital age and “The Internet of Things”
5. • Cisco predicts that 50 billion devices (including our
smartphones, appliances, and office equipment) will be wirelessly
connected via a network of sensors to the internet by 2020.
• Gartner predicts 21 billion devices
• 604 million users of wearable biometrics by 2019 according to
Goode Intelligence
*The Digital age and “The Internet of Things”
6. *
• IOT ‘s Financial Value
• A potential economic impact of between $3.9 trillion and $11.1
trillion per year in the year 2025 for the IoT alone.
• Consumer value is expected to be at $2.6-7.6 trillion by year 2025
• Source: McKinsey & Company: Unlocking the potential of the
Internet of Things estimates that IoT will be valued at $4.6 Trillion
for the Public Sector in the next ten years
• Cisco estimates $14.4 trillion in value for Private Sector and $46
trillion for Public Sector
The Digital age and “The Internet of Things”
10. Vertical Areas of IoT focus:
• Facilities & infrastructure management
• Industrial applications
• Energy (smart grid)
• Medical & healthcare
• Transportation
• Building/construction (smart buildings)
• Environment (waste management)
• Water resources
• Retail and supply chain,
• Communications
• Education (learning analytics).
The Digital age and “The Internet of Things”
11. Emerging Technology Trends:
• Automation
• Robotics
• Enabling nanotechnologies
• Self-assembling materials
• Artificial intelligence (human/computer interface)
• 3D Printing Photovoltaics and printed electronics)
• Wearables (flexible electronics)
• Real-time analytics and predictive analytics,
• Super-computing (faster and more connectivity)
• Increased storage and data memory power
• Wireless networks, secure cloud computing
• Virtualization and Augmented Reality
The Digital age and “The Internet of Things”
12. Policy Issues:
• Ethics
• Interoperability protocols (standardization)
• Cybersecurity, privacy/ surveillance
• Complex autonomous systems
• Best commercial practices
• Regulation
The Digital age and “The Internet of Things”
13. Enablers:
• Cheap sensors – Sensor prices have dropped to an average 60 cents
from $1.30 in the past 10 years.
• Cheap bandwidth – The cost of bandwidth has also declined
precipitously, by a factor of nearly 40X over the past 10 years.
• Cheap processing – Similarly, processing costs have declined by
nearly 60X over the past 10 years, enabling more devices to be not
just connected, but smart enough to know what to do with all the new
data they are generating or receiving.
Technology Changes That Have Enabled The
Rise Of IoT.
14. Enablers:
• Smartphones – Smartphones are now becoming the personal
gateway to the IoT, serving as a remote control or hub for the
connected home, connected car, or the health and fitness devices
consumers are increasingly starting to wear.
• Ubiquitous wireless coverage – With Wi-Fi coverage now ubiquitous,
wireless connectivity is available for free or at a very low cost.
• Big data – As the IoT will by definition generate voluminous amounts
of unstructured data, the availability of big data analytics is a key
enabler.
Technology Changes That Have Enabled
The Rise Of IoT.
15. • According to Eric Schmidt , CEO of Google, we produce more data
every other day than we did from the inception of early civilization until
the year 2003 combined (over 2.5 billion gigabytes of data are created
every day).
• Therefore, organizing, managing and analyzing data is more important
than ever.
• Big data and data analytics are collapsing the information gap and
giving businesses and governments the tools they need to uncover
trends, population movements, customer preferences, demographics,
commerce traffic, transportation, etc.
• These tools can also help several industries, including the customer
service by identifying caller trends, healthcare by flagging potential
fraud and financial services by proactively flagging a borrower that is
on the verge of lapsing in payment.
Big Data & Data Science
16. • Digital Transformation includes digitizing the customer experience,
data flow, supply chain management, governance, engagement, e-
government and virtual government. In its basic description, it is
turning paper into electronic records.
• The United States Government maintains one of largest repository
of documents in the world. Millions of supporting documents are
compiled and stored every year by a multitude of government
agencies which have a responsibility to preserve, secure, and
retrieve vital information when needed..
Digital Transformation CX
17. • Smart Cities integrate transportation, energy, water resources,
waste collections, smart-building technologies, and security
technologies and services. The term “smart city” connotes
creating a public/private infrastructure to conduct activities that
protect and secure citizens.
• This includes shared situational awareness and enabling
integrated operational actions to prevent, mitigate, respond to, and
recover from cyber incidents as well as crime, terrorism and
natural disasters.
• Many companies are becoming proactive in preparing for the
expansion of IoT. IBM recently announced that they are making a
$3 billion investment in future IoT projects and initiatives such as
smarter planet and smarter cities.
Smart Cities
18. • A “connected transportation system,” and more specifically
“connected cars” allow for safer and more efficient urban
mobility and is a priority for federal and state & local
governments. Connected car technology is evolving rapidly
and is now being tested.
• In a public/private partnership, the University of Michigan has
created a 32-acre simulated city. It is called The Mobility
Transformation Center (MTC), and it is designed to simulate
traffic events and road conditions for automated and
autonomous vehicles, is the largest test facility of its kind and
run in partnership with the U.S. Department of Transportation
as well as 13 companies.
Connected Transportation
19. • Smart 3-D printing is trailblazing future manufacturing. 3-D
printing connotes a three-dimensional object that is created
layer by layer via computer aided design) programs. By
printing with advanced pliable materials such as plastics,
ceramics, metals, and graphene there have already been
breakthroughs in prosthetics for medicine and wearable
sensors.
• 3-D printing can be customized, produced rapidly and is cost
effective.
• 3-D printing innovation are also making its way into printing
electronics, sensors, and circuits.
• The possibilities for 3-D printing are seemingly limitless. For
example, Rolls-Royce announced it would use 3-D printing to
make parts for its jet engine parts.
3-D Printing
20. • Emergent artificial intelligence (AI) and augmented reality
technologies are no longer things of science fiction and will
likely change operations in both the public and private sectors
in the next decade.
• Companies are already developing technology to distribute
artificial intelligence software to millions of graphics and
computer processors around the world..
• Augmented reality intertwines the physical and digital world by
computer-generated sensory input such as sound, video,
graphics, and sometimes even smell. Google Glass and
Oculus Rift, are already good examples of these emerging
technologies.
“Disruptive” Artificial Intelligence /Augmented
Reality
22. • Transportation:
• Sustainability of infrastructure
• Converged transportation ecosystems and monitoring
• Autonomous and connected cars
• Predictive analytics(parking, traffic patterns)
• New Materials for stronger construction and resilience
• Energy:
• Solar power
• Waste to biofuels
• Protecting the Grid
• Batteries (long lasting)
• Renewables
• Energy efficiency
Transportation & Energy
23. • Health- Implantable devices; (bionic eyes, limbs)
• DNA nano-medicines and delivery
• Genomic techniques – gene therapy (Gene therapy to enhance
strength, endurance and lifespan Gene therapy to enhance
human intelligence)
• Remote sensing tech (Wearables)
• Medicine for longevity, enhancement
• Real-time biomarker tracking and monitoring
• Artificially grown organs
• Human regeneration Human cells interfaced with nanotech
• Cybernetics
• Exoskeletons for mobility
Health & Medicine
24. Law Enforcement
• Surveillance (chemical and bio sensors,
cameras, drones)
• License plate readers
• Non-lethal technologies
• Forensics
• Interoperable communications
• Biometrics: Security screening by bio-
signature: Every aspect of your
physiology can be used as a bio-
signature. Measure unique heart/pulse
rates, electrocardiogram sensor, blood
oximetry, skin temperature
25. Finance:
• Mobile payments
• Mobile banking
• Identity management Biometric Security: access control
facial recognition, voice recognition, iris and retina
scanners, fingerprint sensors on tablets and smartphones –
pass keys
Agriculture:
• New food manufacturing and production tech
• Food security Aqua farming
• Water purification
Finance & Agriculture
27. • Over 43% of companies had breaches last year (including mega
companies such as Home Depot, JPMorgan, and Target.
Moreover, the intrusion threats are not diminishing.
• For example, British Petroleum (BP) faces 50,000 attempts at
cyber intrusion every day.
• OPM Breach - heist of data on 22 million current and former
federal employees
• According to the think tank Center For Strategic and
International Studies (CSIS), cyber related crime now costs the
global economy about $445 billion every year
Cybersecurity
28. • Defining and monitoring the threat landscape
• Risk Management (identifying, assessing and responding to
threats- i.e. NIST Framework: Identify, Protect, Detect, Respond,
Recover)
• Protecting critical infrastructure through rapid proto-typing of
technologies and Public/Private cooperation
• Modernizing security Architectures:
• Better encryption and biometrics (quantum encryption, keyless
authentication)
• Automated network-security correcting systems (self-encrypting
drives)
Cybersecurity; Industry
Priorities
29. • Technologies for “real time” horizon scanning and monitoring of
networks
• Access Management and Control
• Endpoint protection
• Diagnostics, data analytics, and forensics (network traffic
analysis, payload analysis, and endpoint behavior analysis)
• Advanced defense for framework layers (network, payload,
endpoint, firewalls, and anti-virus)
• Enterprise and client Network isolation to protect against
malware, botnets, insider threats
Cybersecurity; Industry
Priorities
30. • Cybersecurity, information assurance, and resilience are the glues
that will keep our world of converged sensors and algorithms
operational. This has become one of the largest areas of
government spending at all agencies and is consistently ranked
the top priority among government and industry CIOs in surveys.
• In the U.S., most (approximately 85 per cent of the cybersecurity
critical infrastructure including defense, oil and gas, electric power
grids, healthcare, utilities, communications, transportation,
banking, and finance is owned by the private sector and regulated
by the public sector. 2014 was the year of the breach for many
large corporations in a variety of sectors.
• The leader civilian agency in the government for public/private
cooperation in cybersecurity is the Department of Homeland
Security (DHS).
Cybersecurity; Role of Government
31. Sutherland Government Solutions, Inc. (SGSI) mission is to ensure government can
meet its vision of fully responding to citizen mandates. As a trusted partner, we
enable government to succeed by providing smart, affordable and highly
responsive customer care processes and solutions.
Our Industry experience instills confidence in constituent oriented government
operations. SGSI’s capabilities include rapidly deploying major contact centers,
integrating citizen-centric IT services, and processing health and insurance benefit
claims. SGSI’s technology-enabled services are performance force multipliers for
government, especially in times of budget constraint.
Sutherland's Services for Government Include:
• Multi-Channel Constituent Relations
• Veterans Choice: Customer Care
• Healthcare & Insurance Claims Processing
• Revenue Cycle Management
• Analytics
• IT Service Desks & Contact Centers
• System Integration
32. Charles (Chuck) Brooks serves as the Vice President for Government Relations & Marketing for
Sutherland Global Services. Chuck leads Federal and State & Local Government relations
activities. He is also responsible for the Marketing portfolio (Media, PR, Digital Outreach, Thought
Leadership, Strategic Partnering, Branding) for the Federal and State & Local markets. Chuck is
Chairman of the CompTIA Emerging Technologies Committee also serves on Boards to several
prominent public and private companies and organizations. Chuck has extensive service in Senior
Executive Management, Marketing, Government Relations, and Business Development and worked
in those capacities for three large public corporations. In government, he served at the Department
of Homeland Security as the first Director of Legislative Affairs for the Science & Technology
Directorate. He also spent six years on Capitol Hill as a Senior Advisor to the late Senator Arlen
Specter where he covered foreign affairs, business, and technology issues. In academia, Chuck
was an Adjunct Faculty Member at Johns Hopkins University where he taught graduate level
students about homeland security and Congress. He has an MA in International relations from the
University of Chicago, and a BA in Political Science from DePauw University, and a Certificate in
International Law from The Hague. He is widely published on topics o fhomeland security,
cybersecurity, and emerging technologies.
Twitter: @ChuckDBrooks
Linked in Profile: http://www.linkedin.com/in/chuckbrooks
Email: Charles.Brooks@sutherlandglobal.com
Chuck Brooks Bio:
33. The problems that
exist in the world
today cannot be
solved by the level of
thinking that created
them.
