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- 3. Topics: Emotional intelligence Problems/issues concerning motivation and emotion Skills in Developing Emotional Intelligence
- 6. Imagine that you are the woman, what would you feel upon receiving a letter like this?
- 7. Daniel Goleman (1946) is a Ph.D. graduate in psychology from Harvard University. He is an American psychologist Daniel Goleman is an internationally known psychologist who lectures frequently to professional groups, business audiences, and on college campuses. As a science journalist Goleman reported on the brain and behavioral sciences for The New York Times for many years. His 1995 book, Emotional Intelligence was on The New York Times bestseller list for a year-and-a-half, with more than 5,000,000 copies in print worldwide in 40 languages, and has been a best seller in many countries. Apart from his books on emotional intelligence, Goleman has written books on topics including self-deception, creativity, transparency, meditation, social and emotional learning, Eco literacy and the
- 9. https://themindsjournal.com/wheel-of-emotions-quiz/?fbclid=IwAR07YkbZI4cZBMTPywJAMXB- okxX6OlycE7dkub8xLWqTwSSMQv6g8_hG6Q Paul Ekman is a contemporary psychologist who studies the relationship between emotions and facial expressions. He is well known for his ability to detect lies.
- 13. Emotional Intelligence /əˈmōSH(ə)n(ə)l inˈteləjəns/ : your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.
- 14. 5 Components of Emotional Intelligence Self-awareness Self-Regulation Motivation Empathy Social Skills
- 15. Social Competence Social competence enables children to interact with peers in a variety of ways and contexts and to maintain positive relationships with peers and adults, both of which are critical for success in school and beyond.
- 16. How would you describe a nerd?
- 19. floub
- 22. Science Behind EI – Brain Pathways Spinal Chord (enters brain here) Limbic System (I feel here) I think rationally (way over here) EQ affected by our ability to form & keep well-traveled connections here
- 27. Good News!
- 28. Drs. Travis Bradberry and Jean Greaves Emotional Intelligence 2.0
- 29. Is it possible to make a decision without emotion?
- 30. Reason without emotion is neurologically impossible. Dr. Antonio Damasio
- 31. Captain Sullenberger Conquers His Emotions He was 3,000 feet up in the air when the sudden loss of power in his airplane put his life, as well as the lives of 150 other passengers and crew members, in his hands. Both of the engines on flight 1539 had shut down, and his options for a safe landing were limited. Sully kept flying the plane and alerted the control tower to the situation: This is Cactus 1539…hit birds. We lost thrust in both engines. We’re turning back towards La Guardia. When the tower gave him the compass setting and runway for a possible landing, Sullenberger’s extensive experience allowed him to give a calm response: I’m not sure if we can make any runway…Anything in New Jersey? Captain Sullenberger was not just any pilot in a crisis, but a former U.S. Air Force fighter pilot with 40 years of flight experience. He had served as a flight instructor and the Airline Pilots Association safety chairman. Training had quickened his mental processes in assessing the threat, allowing him to maintain what tower operators later called an “eerie calm.” He knew the capabilities of his plane. When the tower suggested a runway in New Jersey, Sullenberger calmly replied: We’re unable. We may end up in the Hudson.
- 32. Imagine that you are on a plane that you know is going to crash. What emotions would you experience, and how would you respond to them? Would the rush of fear cause you to panic, or could you control your emotions like Captain Sullenberger did, as he calmly calculated the heading, position, thrust, and elevation of the plane, and then landed it on the Hudson River? Sources: Sullenberger photo courtesy of Ingrid Taylar, http://www.flickr.com/photos/taylar/4350610886. Plane photo courtesy of Greg L., http://commons.wikimedia.org/wiki/File:Plane_crash_into_Hudson_Ri vercroped.jpg. The last communication from Captain Sullenberger to the tower advised of the eventual outcome: We’re going to be in the Hudson.
- 33. Affect is defined as the experience of feeling or emotion. Affect is an essential part of the study of psychology because it plays such an important role in everyday life. As we will see, affect guides behavior, helps us make decisions, and has a major impact on our mental and physical health.
- 34. The two fundamental components of affect are emotions and motivation. Both of these words have the same underlying Latin root, meaning “to move.” In contrast to cognitive processes that are calm, collected, and frequently rational, emotions and motivations involve arousal, or our experiences of the bodily responses created by the sympathetic division of the autonomic nervous system (ANS). Because they involve arousal, emotions and motivations are “hot”—they “charge,” “drive,” or “move” our behavior.
- 35. When we experience emotions or strong motivations, we feel the experiences. When we become aroused, the sympathetic nervous system provides us with energy to respond to our environment. The liver puts extra sugar into the bloodstream, the heart pumps more blood, our pupils dilate to help us see better, respiration increases, and we begin to perspire to cool the body. The stress hormones epinephrine and norepinephrine are released. We experience these responses as arousal.
- 36. Emotion An emotion is a mental and physiological feeling state that directs our attention and guides our behaviour. Whether it is the thrill of a roller- coaster ride that elicits an unexpected scream, the flush of embarrassment that follows a public mistake, or the horror of a potential plane crash that creates an exceptionally brilliant response in a pilot, emotions move our actions. Emotions normally serve an adaptive role: We care for infants because of the love we feel for them, we avoid making a left turn onto a crowded highway because we fear that a speeding truck may hit us, and we are particularly nice to Mandy because we are feeling guilty that we did not go to her party. But emotions may also be destructive, such as when a frustrating experience leads us to lash out at others who do not deserve it. https://opentextbc.ca/introductiontopsychology/chapter/chapter- 10-emotions-and-motivations/
- 37. A young boy saves his grandfather https://toronto.ctvnews.ca/video?clipId=38951 9
- 38. Motivation Motivations are often considered in psychology in terms of drives, which are internal states that are activated when the physiological characteristics of the body are out of balance, and goals, which are desired end states that we strive to attain. Motivation can thus be conceptualized as a series of behavioural responses that lead us to attempt to reduce drives and to attain goals by comparing our current state with a desired end state (Lawrence, Carver, & Scheier, 2002). Like a thermostat on an air conditioner, the body tries to maintain homeostasis, the natural state of the body’s systems, with goals, drives, and arousal in balance. When a drive or goal is aroused—for instance, when we are hungry—the thermostat turns on and we start to behave in a way that attempts to reduce the drive or meet the goal (in this case to seek food). As the body works toward the desired end state, the thermostat continues to check whether or not the end state has been reached. Eventually, the need or goal is satisfied (we eat), and the relevant behaviours are turned off. The body’s thermostat continues to check for homeostasis and is always ready to react to future needs.
- 41. Emotional Intelligence (EI) Defined Ability to recognize and understand emotions Using this awareness to manage yourself and relationships with others
- 42. Am A LIAR Incident https://www.youtube.com/watc h?v=1EszwZDepTI
- 43. Aristotle says, Anybody can become angry – that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way – that is not within everybody’s power and is not easy.
- 44. 4 Skills of Emotional Intelligence Self-Awareness Self-Management Social Awareness Relationship Management Emotional Intelligence WHAT I SEE WHAT I DO PERSONAL COMPETEN CE SOCIAL COMPETEN CE
- 45. Self Awareness - Introspective
- 47. Self-Awareness Strategy Observe the ripple effect from your emotions Visit your values Check yourself Know who and what pushes your buttons Stop and ask yourself why you do the things you do Seek feedback
- 48. IMPULSE CONTROL: The Marshmallow Test Walter Mischel (1960s) Proposal: If you will wait until after he runs an errand, you can have two marshmallows for a treat. If you can’t then, you can have only one- but you can have it right now.
- 49. 1. Would you categorize yourself as a person who uses a more “hot” system of thinking or someone who uses a “cool” one? Give examples of personal choices that you’ve made to support your argument. 2. Are there situations where it’s better to rely on a “hot” system of thinking than a “cool” one? Explain your answer.
- 50. EQ vs. Job Title Supervisor Manager Director Executive C-Suite Often promoted based on intellect instead of EQ
- 51. EI Starts with Self-Awareness Self-Awareness •Ability to accurately perceive your own emotions •Stay aware of your emotions as they happen •Keep on top of how you tend to respond to specific situations and people The greatest of faults is to be conscious of none Thomas Carlyle
- 52. Improving Self-Awareness Know Thyself See yourself for who you are (what do you think and feel) Watch your emotions like a hawk (even physiological signs) Track & backtrack your emotions in a difficult conversation or meeting – learn your tendencies in emotionally arousing situations Use paired sharing (peer or supervisor) Own your actions – take full responsibility for what you say and do http://youtu.be/1bYO- mm_MvM
- 53. Real Life Examples of Using EI in Education Self-Awareness and Emotion Management Creating a “take a break” or “feelings” corner of a classroom can enable young students to step away to identify and explore their emotions. This allows kids to step away before an outburst or a situation where the child can no longer be kind occurs. Students can develop the self- awareness needed to create a safe and productive classroom.
- 57. Self-Management Strategies Take control of your self-talk Count to ten Smile and laugh more Learn a valuable lesson from everyone you encounter
- 58. Use Awareness to Self-Manage Self-Management •Ability to use awareness of your emotions to stay flexible and positively direct your behavior •Managing your emotional reactions to all situations and people The first and best victory is to conquer self Plato
- 59. Emotional Triggers What are the triggers that make you want to blow an emotional gasket? http://youtu.be/mC_97F2Zn9k
- 60. Emotional Red Flags & Breakdowns
- 61. Social Awareness - Introspective
- 63. Social Awareness Strategies Greet people by name Watch body language Live in the moment Practice the art of listening Step into their shoes
- 64. Becoming Socially Aware Social Awareness •Ability to accurately pick up on emotions in other people •Understand what is really going on •Understanding what other people are thinking and feeling even if you don’t feel the same way Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving and tolerant with the weak and wrong. Sometime in your life, you will have been all of these. Gautama Buddha http://youtu.be/S2XvxDaIwCw
- 65. Social Awareness Requires Empathy Empathy is the ability to see the world from another’s point of view and to identify and understand another’s situation, feelings and motives
- 66. Improving Social Awareness Spend extra time observing, asking & listening Maintain eye contact Give the speaker your full attention Playback and summarize Try on their shoes Suspend your judgment Read body language Decipher emotions in speech tone
- 67. Relationship Management - Proactive
- 69. Relationship Management Strategies Be open and curious Take feedback well Build trust Acknowledge the other person’s feelings Tackle a tough conversation Remember the little things that pack a punch
- 70. Use Awareness to Manage Relationships Relationship Management •Ability to use awareness of your emotions and emotions of others to manage interactions successfully •Ensure clear communication and effective handling of conflict http://youtu.be/5SnSzo4AbRI People aren’t either wicked or noble. They’re like chef salads with good things and bad things chopped up and mixed together in a vinaigrette of confusion and conflict. Lemony Snicket
- 71. Improving Relationship Management Seek to build high quality, high trust relationships Try to discover what role emotions are playing in your interactions with others If you sense tension or other emotional reactions in a person’s body language or speech, ask questions to seek to understand Be quick to settle disputes, differences of opinion and misunderstandings
- 72. Self-Management •Ability to use awareness of your emotions to stay flexible and positively direct your behavior •Managing your emotional reactions to all situations and people Social Awareness •Ability to accurately pick up on emotions in other people •Understand what is really going on •Understanding what other people are thinking and feeling even if you don’t feel the same way Self-Awareness •Ability to accurately perceive your own emotions •Stay aware of your emotions as they happen •Keep on top of how you tend to respond to specific situations and people Relationship Management •Ability to use awareness of your emotions and emotions of others to manage interactions successfully •Ensure clear communication and effective handling of conflict PERSONAL COMPETEN CE SOCIAL COMPETEN CE WHAT I SEE WHAT I DO
- 73. Organizational Engagement – Vital Signs Trust: People have a sense of safety & assurance to share and go beyond their comfort zones Motivation: People feel energized and committed to doing more than the minimum Change: Employees and institutions are adaptable and innovative Teamwork: People collaborate and communicate to take on challenges Fariselli, L., Freedman, J., & Ghini, M. (2013). White Paper: Linking bottom line performance to emotional intelligence and organizational climate. Retrieved September 18, 2014 from 6seconds.org.
- 74. Problems/issues concerning motivation and emotion https://www.youtube.com/watch?v=HU_BueZZ Nd8 Homeroom Guidance or Self-Science
- 75. Inside Out This Pixar masterpiece is an incredible display of emotional intelligence. The colorful characters all represent the core emotions of a young girl handling a difficult time in her life. The richness of the emotional content in this film could be a perfect lesson in teaching emotional intelligence. Emotions matter, and it’s ok not to be ok sometimes. Kids knowing that emotions are there for a reason is an excellent introduction to learning how to self manage. Movies
- 76. In the Pursuit of Happyness This movie is based on a true story and displays some brilliant examples of emotional intelligence. The characters show self- management, commitment, empathy, social skills, and relationship building throughout the entire film. The main character’s ability to overcome circumstances that were so dire shows incredible perseverance. There were also examples of low emotional intelligence in the film. The lack of empathy from his wife when she left them to take care of herself is a prime example. Several outbursts were understandable, yet good examples of when emotions overtake someone in crisis. Movies
- 77. E.T. This American classic shows empathy, relationship management, social skills, communication, and cooperation throughout its brilliant coverage of interaction with a lovable alien. Young Elliott navigates the post-divorce realm of a kid trying to find his way through Middle School. The wealthy family interaction and the friendly cooperation that ensues throughout an unexpected and stressful interaction with the Government villains is emotional intelligence leadership in action. Movies
- 78. Room This haunting film portrays resilience, empathy, and self-management. The main character creates a safe environment for her offspring by self- managing her emotional reactions to the horrifying situation in which they both find themselves. The mother was self-aware and able to protect her son while managing to persevere through impossible circumstances. Movies
- 79. Birdman Throughout this film, self-awareness is a consistent example. The main character exhibits very low levels of self-awareness throughout his journey to reclaim his former glory. Personal growth arises from the bedrock of self-awareness, and without it, cultivating emotional intelligence is impossible. Movies
- 82. How to increase motivation despite the issues/ problems https://www.youtube.com/watch?v=9axXKI3zB gU https://www.youtube.com/watch?v=84iTxSpAv 1o Toast for Change
- 83. SPED Student’s Toast for Change
- 85. Final Thoughts If your emotional abilities aren’t in hand, if you don’t have self- awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.
- 87. EI Resources Websites Talentsmart.com Eiconsortium.org Eisource.com 6seconds.org Books / Articles Goleman Emotional Intelligence (1995) Working with emotional intelligence (1998) Bradberry & Greaves: Emotional Intelligence Quick Book Anthony Mersino: Emotional Intelligence for Project Managers Emily Sterrett: Managers’ Pocket Guide to Emotional Intelligence CTV. (2014). Heroic act (video broadcast). Toronto, ON: CTV National News. Retrieved July 24, 2014, from http://toronto.ctvnews.ca/video?clipId=389519 Wells, K. (2013). Self-regulation technique helps students focus in class: Teachers try new approach to improving students’ behaviour. CBC News Posted: Nov 30, 2013 Retrieved 2014 from http://www.cbc.ca/news/canada/self- regulation-technique-helps-students-focus-in-class-1.2440688 Emotional Intelligence 2.0 Travis Bradberry & Jean Greaves https://positivepsychology.com/emotional-intelligence-examples/
- 88. Thank You!
Editor's Notes
- A pleasant day, everyone! Today, we will discuss a quite interesting topic which is of key interest for teachers like us. I based this on the book of Daniel Goleman titled : Emotional intelligence; Why it can matter more than IQ. I have read the book wayback in college and finished it before I entered the workplace. I literally savored every page. I reflect upon reading every snippet of it because the discussions really need reflection nd introspection. I am so thankful that I saw this book on my uncle’s shelf who is a lawyer. I was intrigued by the note on its cover which says: The man who conquers the world is mighty but the man who conquers himself is all powerful. This book will make make a better person out of you. I borrowed this and as I read the well explained ideas, I did not notice that I become a channel of emotional conversations with my mom who happened to be so emotional. Pardon for my reference. I could still remember the way, I asked my mom if I could share something about what she is going through based on the research of Daniel Goleman. My mom is a teacher too by the way. It may be awkward to share things like this to older people but I see the need. Somehow I have helped her to feel better because what she experienced before are exactly what the book explains. I shared to her the idea of emotional hijacking. The she can let go of grudges so that these cannot hurt her anymore. As Daniel Golemn, EQ is a hallmark of marriage, family, relationships and the like. So what I gathered here are worth-sharing because we have family members and we have kids that we can train how to be emotionally intelligent.
- I will cover the nature of EI and the Skills to develop EI. As I have said earlier, holding negative feelings are like a gyroscope. It keeps of spinning without a direction and still hurts us after all. We just keep on punishing ourselves. I recall what Ma’am Nora shared to us about the art of letting go. This is really needed for setting us free from the hurts of the past is liberating us from stress and anger. Managing emotions is both personal and social competence for they are skills of an emotionally intelligent person.
- Caveat- This letter is not mine and I haven’t received such so far. Just to check your emotion, I would like someone to read this letter. Preferrably, male po. With feelings po syempre. Sir Arim? Would you like to try ? Sir Gerard?
- Can you literally read between the lines?
- Is IQ a destiny? Not early as much as we think. Daniel Goleman’s fascinating and persuasive book argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. This is common in the workplace. I heard my teachers back then talking about a possible colleague is is highly intelligent yet they are problematic how this person can get along with them.
- Being able to manage emotions in someone else is the core of the art of handling relationships. Handling emotions in someone else- the fine art of relationships-requires ripeness of two other emotional skills, SELF MANAGEMENT AND EMPATHY. These social abilities allow one to shape an encounter, to mobilize and inspire others, to thrive in an intimate relationships, and persuade and influence, to put others at ease.
- Empathy Create an atmosphere where empathy is celebrated. Provide opportunities for real-life practice of empathy, for example: sitting with someone new at lunch, interviewing classmates, or a classroom charity project. Random Acts of Kindness groups are becoming more and more popular in schools. With an adult supervising and ensuring mindfulness and thoughtfulness, it can be a fantastic way for kids to act on empathy. Both the group and its recipients benefit from the acts of kindness. Communication Skills Teaching effective ways for students to communicate in the classroom is a great way to foster emotional intelligence. When kids have appropriate assertive abilities, their values are communicated, and their needs are met.
- To be successful, emotional intelligence has an importance as great as mathematical intelligence. Therefore, employers are increasingly looking for more people with emotional intelligence. Researchers have shown that our success at work or in life depends on Emotional Intelligence 80% and only20% of intellect. While our intellect help us to resolve problems, to make the calculations or to process information Emotional intelligence (EQ) allows us to be more creative and use our emotions to resolve our problems. Emotional intelligence is the ability to perceive and express, assimilate emotion in thought, understanding the prism of emotions and adjust ourselves and others emotions. Unlike logical-mathematical intelligence, which suffers insignificant modifications once the end of adolescence, emotional intelligence can be develop.d over time, free of age limit, with the condition that it is provided the necessary attention and effort to it. Andrei Cotruş, Camelia Stanciu, Alina Andreea Bulborea, EQ vs. IQ Which is Most Important in the Success or Failure of a Student?, Procedia - Social and Behavioral Sciences,Volume 46,2012, Pages 5211-5213, ISSN 1877-0428, https://doi.org/10.1016/j.sbspro.2012.06.411. (https://www.sciencedirect.com/science/article/pii/S1877042812021477)
- ? As a person that is incredibly smart, but has no social skills at all? That’s what most of us do, and that’s the image many films bring across: very intelligent people lack social skills, whereas socially highly competent persons are usually not all that smart. In other words, IQ (intelligence quotient) is inversely proportional to EQ (emotional quotient). However, science now seems to question this notion.
- We have two minds, one that thinks and one that feels. Just like an iceberg, there is more down there that is why in Daniel Goleman’s book, he stated that Emotional Intelligence redefines what it means to be smart. We usually regard intelligence but deep within there is EQ for every successful individual esp. at work or in school. As said by Daniel Goleman, intelligence can come to nothing if the emotion’s hold sway.
- 2 minds, one that thinks and one that feels “The relationship between intelligence and social skills” General intelligence and emotional intelligence are both found to be linked(Aaron Barbey). Interacting with others requires applying cognitive abilities because we need to “navigate the social world and understand others.”
- Drawing on groundbreaking brain and behavioral research, Goleman shows the factors at work and when people of high IQ flounder and those with modest EQ do surprisingly well, These factors add up to a different way of being smart-one he terms emotional intelligence. Limbic system, from ‘limbus’ the latin word for ring. This part of the brain rings and borders the brainstem. This new neural territory added emotions proper to the brain’s repertoire. When we are in the grip og craving or fury, head-ver-heels in love or recoiling in dread, it is th elimbic system that has us in its grip. As it evolved, the limbic system refined 2 powerful tools: learning and memory Emotional intelligence includes self-awareness and impulse control, persistemce, zeal,and self motivation, empathy and social deftness.
- Rhinecephalon-nose brain-part of the limbic wiring and the rudimentary basis of the neo cortex, the thinking brain. Used for survival esp for animals. Neo cortex-extraordinary intellectual edge; seat of thought - It allows the subtlety and complexity od emotional life such as the ability to have feelings about our feelings. The Homo sapiens neocortex, so much larger than in any other species, has added all that is distinctly human. It contains the centers that put together and comprehend what the sense perceive. It acds to a feeling what we think about-and allows us to have feeling about ideas, art, symbols, imaginings. The survival edge is due to neocortex’s talent of strategizing, long-term planning, and other mental wiles. The addition of the neo cortex and its connections to the limbic system allowed for a mother-child bond that is the basis of the family unit and a long-term commitment to childrearing that makes human development possible. Species that have no neo cortex, such as reptiles. Lack maternal affection; when their young hatch, the newborns must hide to avoid being cannibalized.
- In human, the amygdala(from the Greek word for “almond” is an almond-shaped cluster of interconnected structures perched above the brain stem near the bottom of the limbic ring. It is the specialist for emotional matters. If the amygdala is severed from the rest of the brain, the result is an striking inability to gauge the emotional significance of events, this condition is sometimes called affective blindness. It is the storehouse of emotional memory. Life without amygdala is a life stripped of personal meanings. A man whose amygdala had been surgically removed to control severe seizures became completely uninsterested in people, isolate and prefer no human contact. Joseph LeDoux’s(neuroscientist) work revealed how the architecture of the brain gives the amygdala a privileged position as an emotional sentinel(guard), able to hijack(take control of the brain). He studied fear and anxiety. He said that humans are anxiety machine because of our tendency to anticipate things that cause us most of time stress. Tears, an emotional signal unique to humans, are triggered by amygdala and a nearby structure. Without an amygdala, there are no tears of sorrow to soothe. The workings of the amygdala and its interplay with the neo cortex are at the heart of emotional intelligence. Our emotions have a mind of their own, one which can hold views quite independently of our rational mind.
- Our brains are wired to make us emotional creatures. We experience the emotional response to an event before it reaches the part of the brain that thinks rationally and reacts to the emotion. The more we think about what we are feeling – and do something productive with that feeling – the more developed this pathway becomes. The more traffic in both directions the better. This means if I typically yell when I’m feeling angry, I have to learn to choose an alternative reaction. I must practice this new reaction many times before it will replace my urge to yell.
- What really separates us from animals is that we can lengthen the space between stimulus and response. Animals receive a stimulus and automatically generate a response. This is why many species can survive on their own immediately after birth – acting on instinct. Humans can lengthen the space between the stimulus and the response and CHOOSE their response – an Emotionally Intelligent person can use the space between the stimulus and response to make more effective choices.
- EI is the foundation for a host of critical skills. A little effort spent on increasing your EI tends to have a wide-ranging, positive impact on your life.
- He calmly set the plane down on the water. Passengers reported that the landing was like landing on a rough runway. The crew kept the passengers calm as women, children, and then the rest of the passengers were evacuated onto the boats of the rescue personnel that had quickly arrived. Captain Sullenberger then calmly walked the aisle of the plane to be sure that everyone was out before joining the 150 other rescued survivors (Levin, 2009; National Transportation Safety Board, 2009).Levin, A. (2009, June 9). Experience averts tragedy in Hudson landing. USA Today. Retrieved from http://www.usatoday.com/news/nation/2009-06-08-hudson_N.htm; National Transportation Safety Board. (2009, June 9). Excerpts of Flight 1549 cockpit communications. USA Today. Retrieved from http://www.usatoday.com/news/nation/2009-06-09-hudson-cockpit-transcript_N.htm Some called it “grace under pressure,” and others the “miracle on the Hudson.” But psychologists see it as the ultimate in emotion regulation—the ability to control and productively use one’s emotions.
- This is a heroic act bya 13 year old boy. His grandfather was amazed by gavins calm. He used his head and heart in deciding what to do.
- Motivation is what drives us to do something. Homeostasis-thermostat It is the drive to get the end state.
- -October 1995 issue – Daniel Goleman based on his book Emotional Intelligence -Was initially studied in 1920’s during the IQ movement and called social intelligence. Researchers testing intelligence realized that IQ did not capture all of a person’s potential for success. However, the behavioral psychology movement stifled the study of emotional intelligence as it was considered taboo to explore this side of the human psyche. -Intellect accounts for 20% of success in life (emotional intelligence, social class, and luck make up rest) -Research at Yale in the early 1990s was conclusive that the EQ is a major indicator of achievement, which helped explain why two people with the same intelligence could attain vastly different levels of success in their work and personal lives. A TIME magazine cover back in 1995 and hours of television coverage introduced millions to EQ – your emotional quotient. Once people were exposed to it, they wanted to know more. They wanted to know how EQ worked and WHO HAD IT. Most importantly, people wanted to know if THEY HAD IT. Referred to as EQ (Emotional Intelligence Quotient) or EI (Emotional Intelligence). 1990 - Psychologists Peter Salovey and John Mayer publish their landmark article, "Emotional Intelligence," in the journal Imagination, Cognition, and Personality. 1995 - The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Goleman's book Emotional Intelligence: Why It Can Matter More Than IQ. (About.com). Daniel Goleman is the one that really introduced EI/EQ to the world.
- Socrates’ KNOW THYSELF Knowing one’s emotions. Self awareness is recognizing a feeling as it happens-key stone of emotional intelligence. The ability to monitor feelings from moment to moment is crucial top psychological insight and self understanding. An inability to notice our true feelings leaves as at their mercy. People with greater certainty about their feelings are better pilots of their lives, having a surer sense of how they really feel about personal decisions from whom to marry to what job to take. Managing Emotions. Handling feelings so they are appropriate is an ability that builds on self awareness. The capacity to soothe oneself, to shake off rampant anxiety, gloom or irritability and the consequence of failure is an emotional skill. People whoa re poor in this ability are constantly battling feelings of distress, while those who excel in it can bounce back far more quickly from life’s setbacks and upsets. Recognizing emotions in others. Empathy, another ability that builds on emotional self awareness, is the fundamental “people skill.” This covers the roots of empathy, social cost of being emotionally tone-deaf and the reasons empathy kindles altruism. People who are emphatic are more attuned to the subtle social signals that indicate what others need or want. This makes them better at callings such as caring professions, teaching, sales and management. 4. Handling relationships. The art of relationship is in large part, skill in managing emotions in others. These are the abilities that undergrid popularity, leadership and interpersonal effectiveness. People who excel in these skills do well at anything that relies on interacting smoothly with others; they are social stars. MOTIVATION? How to motivate oneself? Emotional self-control, delaying gratification, and stifling impulsiveness-underlies accomplishment of veery sort. Being able to get in the flow state enables outstanding performance of all kinds. People who have this skill tend to be more highly productive and effective in whatever they undertake.
- Self-awareness is a foundational skill; when you have it, self-awareness makes the other EI skills much easier to use. As your self-awareness increases so does your satisfaction with life. An important part of being self-aware is knowing your strengths – research shows that successful people know their own strengths, use them to their fullest extent, and know how they impact other people.
- Picture yourself in a mall, staring at a very expensive product that you reall really want-maybe a piece of clothing from a high-end fashion designer, or a newly released gaming system. You know that if you just wait for a couple of months, the hype around this item that you really want will die down and the price will drop significantly. Do you go with your immediate urge to buy them right now or do you listen to the reasonable part of your brain and wait? Hot system of thinking The Marshmallow Test was a study conducted by psychologist Walter Mischel in the 1960s and 1970s to explore self control in a group of children tended towards a hot or cool system of thinking. Cool system of thinking In follow-up studies, Mischel surveyed the same children from the original Marshmallow Experiment on how they were doing as adults. Mischel saw that the children who waited longer to receive their marshmallow treats had found greater overall success in terms of higher SAT scores, better health (measured by BMI), and attainment of higher education. Not only that, but the parents of those children who waited longer for their marshmallows were more likely to say that their children planned well for the future and handled stress effectively.
- Physiological Signs: thoughts speed up, mind goes blank, feeling hot, feeling numb, heart beats increase, muscle tension, tunnel vision, tightness in throat, tingling, trembling or shaking
- For Middle and High School students creating opportunities for metacognition is very beneficial not only for their education but also their wellbeing. A great example of this is having students create autobiographies. Cultivating opportunities for the connection of adolescent life to educational materials is powerful.
- Self-management is what happens when you act – or do not act. Success comes to those who can put their needs on hold and continually manage their tendencies. Self-management = self-control, trustworthiness, conscientiousness, adaptability, achievement orientation, initiative. Why is self-management important?
- This is a good example of low self-management. Questions to ask yourself regarding Self-Management. How often do you do things you regret when you are upset? How often do you resist the desire to act or speak when it will not help the situation? Never? Rarely? Sometimes? Usually? Almost Always? Always?
- What are your emotional triggers? What are some of the emotional triggers of CI’s? Do you know the emotional triggers of your stakeholders?
- TIRADE-a long angry speech of criticism or accusation
- As the first component of social competence – social awareness is a foundational skill. Your ability to recognize and understand others’ opinions—and the emotions that come with them—is critical to the quality of your relationships. Putting yourself in the other person’s shoes—taking the time to really understand his or her point of view, whether you agree with it or not—is what social awareness is all about. Social awareness ensures you stay focused and absorb critical information. Listening & observing are the most important elements.
- Anthropologists make their living watching others in their natural state without letting their own thoughts and feelings disturb the observation. This is social awareness in its purest form. Reading body language – emotional wheel
- How often do you handle conflict effectively? How often do you directly address people in difficult situations? Never? Rarely? Sometimes? Usually? Almost Always? Always?
- People who manage relationships well are able to see the benefit of connecting with many different people, even those they are not fond of. Solid relationships are something that should be sought and cherished. They are the result of how you understand people, how you treat them, and the history you share. RM poses the greatest challenge during times of stress. Some of the most challenging and stressful situations people face are at work.
- ECP-Emotional Capability Profile Go box by box Importance of empathy Relationship management What is fundamental to any relationship, which low EI could compromise: Trust Do you think low EI in supervisors, managers or others could be correlated to employee concerns? (many of the issues we receive are because of what someone said or did and how it was perceived)
- 5 Emotional Intelligence Examples from Movies There are plentiful examples of emotional intelligence in the movies. Here are some specific examples and the areas of emotional intelligence represented in several genres. It’s so powerful when a movie can evoke emotion, but also make you think about what it’s like to manage that emotion in real life.
- Increasing emotional intelligence in any setting will deepen levels of human understanding and functionality. Improvements in empathy, social skills, self-awareness, motivation, and self-regulation will serve everyone. Being intelligent is great, but knowing how to use that intelligence is something even more impactful.