1. Chris Wigg
918-859-9613
TheChrisWigg@gmail.com
Summary
A highly trained, dedicated and disciplined telecommunicaions professional seeking to contribute to and grow with a
dynamic and innovative organization. Works extremely well in both team environments and leadership roles. Results-driven
and committed to network continuity, through proactivity and excellent troubleshooting skills. Technically savvy, adept at
solving electronics, networking and computer technology problems. Seeks a position with a reputable company with room
for advancement.
Skills
-Fast learner and highly skilled in all facets of computer and network hardware, protocols, security and sytems
-Ability to translate technical terms and problems into terms more easily understood by clients or end users
-Strong familiarity with 802.1Q Encapsulation
-Outstanding grasp of both use and best practices of port security
-Proficient in use of CISCO’s IOS
-Adept at implementing VLSM addressing schemes
-Proven track record solving network issues using the OSI model
-Excellent understanding of both IPv4 and IPv6 network infrastructures
-Experienced with cabling the various types of 802.11 cables
-Efficient in VLAN configuration and management
-Extensive knowledge using various Dynamic Routing Protocols to maintain connectivity
-Sound knowledge of IOS backup and recovery procedures
Certifications
-Cisco Certified Entry-Level Network Technician (CCENT), April 2017
-Network Fundamentals - Microsoft Technical Associate (MTA), February 2017
-Security Fundamentals – Microsoft Technical Associate (MTA), February 2017
Experience
General Manager at Area 18 Bar & Ultra Lounge
October 2013 - Present (3 years 2 months)
- Built weekly sales forecasts and schedules to reflect desired productivity targets

2. - Proven effective management skills by providing original solutions, introducing new concepts, actively
negotiating and resolving differences, and employing constructive criticism
- Maintained a consistent social media presence that engaged customers and promoted events in order to ensure
maximum traffic
-Increased profit margins through developing and marketing cocktails that are appealing to
customers while utilizing resources that are most profitable to the business
- Generated higher ticket averages by adeptly training employees on suggestive up-selling techniques
-Ensured minimal competition by strategically planning special events on nights that coincided with the most
profitable nights of others, until our business was the only one of its kind still open
Retail Banker/Assistant Manager at City National Bank and Trust
November 2013 - July 2014 (9 months)
- Leading the company in new account sales, hitting upwards of two-hundred percent of set sales goals on a
regular basis
-Consistently upselling customers to most premium accounts , increasing revenue for bank as well as
commissions for myself
- Proven record of maintaining, verifying, balancing allocated cash drawer, including proper trial balancing all
through the day
- Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking
and savings account withdrawals and deposits
-Hands-on experience in exercising discretion, judgment, and proposal about transaction problems and
inquiries
Special Financing / Sales Consultant at Matthews Ford
March 2011 - November 2013 (2 years 9 months)
- Executed inbound and outbound sales calls to generate new business opportunities
-Analyzed credit and developed a strategy that secures maximum gross profit for Matthews Ford as well as
satisfying the needs of the customer
-Negotiated with lenders, managers and the customer to formulate a reasonable financial structure and
successfully persuade all parties to engage in and complete transaction
-Contacted customers after the negotiation process has concluded to ensure customer satisfaction and ask for
referral business
-Aggressively accrued and maintained a far-reaching client base to ensure the growth and stability of our
company via referrals from previous clients, friends and family
-Utilized in in-house CRM (Customer Relationship Management) Database Software to increase customer
retention and customer experience
-Strengthened commodore within department in order to enhance communication and overall future growth
and production

3. Education
Tulsa Technology Center-Riverside Campus
Working towards Cisco Certified Experienced Network Technician Certification to be certified by March 2017
2016 - 2017
Tulsa Technology Center-Riverside Campus
Cyber Security, 2009 - 2010
Organizations
skillsUSA -August 2016 to Present