1. Cheryl vanden Heever
Driven by a passion for equipping people to live out their full potential and impact the world around
them, I am pursuing a growth opportunity within an organization carrying similar core values.
PROFESSIONAL EXPERIENCE
2002 – Dec 2016 Head of Department - VolunteerMobilization,HatfieldChristianChurch, Pretoria
 Created innovative strategies and systems to identify meaningful serving
opportunities and facilitate the mobilization of volunteers in church of over 6,000
memberswiththegoal of furtheringtheirjourneyof discipleshipandimpactingtheir
community, their nation and adjacent international regions of South Africa.
 Liaised with and trained leaders of non-profit organizations to expand their
community impact by recruiting, managing and retaining well-motivated volunteer
teams.
 Planned and implemented marketing concepts in collaboration with in-house and
outsourced media teams to convey community needs in a manner that engages
appropriate humanresource involvementand/ordonationsof material resources.
 Contributed monthly blog articles, electronic newsletter items witha primary goal
of motivating purpose-filled serving and living.
 Selected,trained andledateamof skilledvolunteercoacheswho assistinidentifying
personallyappropriate,purpose-filledopportunities inwhichpeoplecanparticipate
in the work of sound, nonprofit organizations.
 Ledthe team’sdevelopmentof administrative systemswhichdocumentcommunity
needs, record volunteer profiles, and measure the effectiveness of volunteer
programs.
 Formulated soundvolunteerpolicydocuments tosafeguardvolunteersand protect
the integrity and vision of the non-profit organizations involved.
 Completed an annual needs analysis and formulated a year plan and appropriate
budget. Presented monthly and quarterly activity and budget reports.
 Led the team in placing 1650 regularly active volunteers in years 2013-2016, and
mobilizedmonthlyteams(rangingfrom20– 250 volunteers)toserve oncommunity
outreach projects.
 Recruited and coordinated volunteer teams to serve large events such as Global
Leadership Summit broadcasts and Mandela Day Outreaches.
Volunteer Lead for the ‘Leadercast Live’ event held in Cape Town in May 2014
FounderandLeaderof Hopeline –Initiatedanew laycounsellingministryservingthe
congregation and community by way of a telephone care line partnering with
counselling resources. Led Hopeline for two years (in conjunction with my
responsibilitiesforfoundingavolunteermobilizationdepartment) beforereleasingit

2. 1993 – 2003
2001-2002
1990-1995
1986-1988
to a successive leader for the purpose of expanding the volunteer programs at
Hatfield Christian Church.
Pretoria Director and Centre Leader - Telefriend (Telephone Lay-Counselling
Services). Centre Leader of the Pretoria city branch of a national telephone
counselling line, manned by 140 volunteers serving rotationally. Recruited,trained
and managed volunteers; conducted fund-raising and built donor relationships and
marketing;ServedonNationalStrategicBoard. Raised theincomelevel of the centre
by 900% within two years; planted two satellite centres in other church
denominations. Guest speaker on television and radio programs. Presented
Telefriend conceptto Ellel Ministries in England, contributing to the eventualmerger
of the two ministries.
Team Manager, Jean Guthrie BeautyCare
 Managed Sales Team of 25 consultants.
 AchievedTopNationalSales forwhichIwasawardedtrips toSingapore&Malaysia
/ Greek Isles & Turkey/ Comore Islands.
 Presented AIM(Attitude, Image and Motivation) Seminars to groups of women
throughout the northern provinces of South Africa.
Secretary/Administrator,Wicus PretoriusArchitects&Architectural Society
Secretary, Agape ChristianCommunityChurch
Administrator/Bookkeeper,Coetzee&van derMerwe Architects
EDUCATION
2016 - current Cross Cultural Leadership Incubator
2013-2014 Certificate of Coaching, Fresh Thinking (COMENSA)
2011-2012 Top Student – Leadership Development, Hatfield Training Centre
1993-1995 Team Management and Business Administration – Jean Guthrie Courses
1990-1991 Lay-Ministry Counseling Certificate (Telefriend), Hatfield Training
Taught above course 12 years, along with quarterly training events
1982-1984 Biblical Studies, Church of God Theological College, Irene
1977-1978 Applied Arts, Reedley College, California