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Chapter 25
Patient Education
Copyright © 2017, Elsevier Inc. All Rights Reserved.
Standards for Patient Education
 All state Nurse Practice Acts recognize that patient
teaching falls within the scope of nursing practice.
 The Joint Commission sets standards for patient and
family education.
 Successful accomplishment of standards requires
collaboration among health care professionals.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
Purposes of Patient Education
 To help individuals, families, or communities achieve
optimal levels of health
 Patient education includes:
 Maintenance and promotion of health and illness prevention
 Restoration of health
 Coping with impaired functioning
Copyright © 2017, Elsevier Inc. All Rights Reserved.
3
Teaching and Learning
 Teaching
 The concept of imparting knowledge through a series of directed activities.
 Learning
 The purposeful acquisition of new knowledge, attitudes, behaviors, and skills
through an experience or external stimulus.
4
Copyright © 2017, Elsevier Inc. All Rights Reserved.
Role of the Nurse in
Teaching and Learning
Copyright © 2017, Elsevier Inc. All Rights Reserved.
5
Teach information that patients and families
need to make informed decisions regarding
their care.
Determine what patients need to know.
Identify when patients are ready to learn.
Role of the Nurse in
Teaching and Learning (Cont.)
 TJC’s Speak Up Tips
 Speak up if you have questions or concerns.
 Pay attention to the care you get.
 Educate yourself about your illness.
 Ask a trusted family member or friend to be your advocate.
 Know which medicines you take and why.
 Use a health care organization that has been carefully
evaluated.
 Participate in all decisions about your treatment.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
6
Teaching as Communication
 Closely parallels the communication process
 Depends partly on effective interpersonal communication
 The learning objective describes what the learner will be
able to accomplish after instruction is given
 Effective communication involves feedback
Copyright © 2017, Elsevier Inc. All Rights Reserved.
7
Domains of Learning
Cognitive Includes all intellectual behaviors
and requires thinking
Affective Deals with expression of feelings
and development of attitudes,
opinions, or values
Psychomotor Involves acquiring skills that
require coordination and
integration of mental and
physical movements
Copyright © 2017, Elsevier Inc. All Rights Reserved. 8
1. A patient newly diagnosed with diabetes needs to learn how to use a
glucometer. Use of a glucometer constitutes:
A. affective learning.
B. cognitive learning.
C. motivational learning.
D. psychomotor learning.
25 - 9
Quick Quiz!
Copyright © 2017, Elsevier Inc. All Rights Reserved. 9
Basic Learning Principles
Motivation to learn Addresses the patient’s
desire or willingness to learn
Ability to learn Depends on physical and
cognitive abilities,
developmental level,
physical wellness, thought
processes
Learning
environment
Allows a person to attend to
instruction
Copyright © 2017, Elsevier Inc. All Rights Reserved. 10
Motivation to Learn
 Attentional set
 The mental state that allows the learner to focus on and
comprehend a learning activity.
 Motivation
 Force that acts on or within a person to cause the person to
behave in a particular way.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
11
Motivation to Learn (Cont.)
 Use of theory to enhance motivation and learning
 Theories focus on how individuals learn
 Help guide instructional strategies
 Psychosocial adaptation to illness
 Grieving
 Active participation
 Implies an eagerness to acquire knowledge or skills
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
2
Ability to Learn
 Developmental
capability
 Cognitive development
 Prior knowledge
 Learning in children
 Developmental stage
13
Copyright © 2017, Elsevier Inc. All Rights Reserved.
Ability to Learn (Cont.)
 Adult learning
 Self-directed
 Patient-centered
 Physical capability
 Level of personal development
 Physical health
 Energy
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
4
Learning Environment
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
5
Well lit
Good ventilation
Appropriate furniture
Comfortable temperature
Quiet
Private
Nursing Process: Assessment
 See through the patient’s eyes.
 Teaching is patient-centered.
 Assess the patient’s learning needs.
 Information or skills needed to perform self-care and to
understand the implications of a health problem.
 Patient experiences that influence the need to learn.
 Information that family caregivers need to support patient
needs.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
6
Assessment (Cont.)
 Motivation to learn
 Ability to learn
 Teaching environment
 Resources for learning
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
7
Case Study
 Latinka Drusko is a 55-year-old Bosnian immigrant. She is
overweight and is concerned about her health. She has
come for her yearly physical. Ashley is a 23-year-old
nursing student assigned to care for Latinka.
 During their first visit, Latinka states, “I am interested in
getting some information to help me become healthier
and lose some weight.”
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
8
Assessment (Cont.)
 Health literacy: the cognitive and social skills that
determine the motivation and ability of individuals to
gain access to, understand, and use information in ways
that promote and maintain good health.
 Health literacy includes patients’ reading and
mathematics skills, comprehension, and decision-making
and functioning skills with regard to health care.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
1
9
Nursing Diagnosis
 Nursing diagnoses for patient education
 Deficient knowledge (affective, cognitive, psychomotor)
 Ineffective health maintenance
 Impaired home maintenance
 Ineffective family therapeutic regimen management
 Ineffective self-health management
 Noncompliance (with medications)
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
0
Planning
 Determine goals and expected outcomes that guide the
choice of teaching strategies and approaches with a
patient:
 Set priorities.
 Select timing to teach.
 Organize the teaching materials.
 Use teamwork and collaboration.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
1
Implementation
 Maintain learning
attention and
participation.
 Build on existing
knowledge.
 Select teaching
approach.
 Incorporate teaching
with nursing care.
22
Copyright © 2017, Elsevier Inc. All Rights Reserved.
Implementation (Cont.)
 Select appropriate instructional methods:
 Group instruction
 One-on-one discussion
 Preparatory instruction
 Demonstration
 Analogy
 Role playing
 Simulation
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
3
Implementation (Cont.)
 Illiteracy and other
disabilities
 Cultural diversity
 Using different
teaching tools
 Special needs of
children and older
adults
24
Copyright © 2017, Elsevier Inc. All Rights Reserved.
Quick Quiz!
2. During a teaching session, the nurse tells a patient with a recent neck
injury that damage to the nerves is comparable to a water hose that has
been pinched off. During this teaching session, the nurse is using the
process of:
A. analogy.
B. discovery.
C. role playing.
D. demonstration.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
525 - 25
Case Study (Cont.)
 Before she meets with Latinka again, Ashley decides to
read about the Bosnian culture. Among other things, she
learns that Bosnians tend to have strong ties with their
families and communities.
 When they speak again, Ashley asks about Latinka’s
community and learns that she is very close to her
children and neighbors.
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
6
Evaluation
 See through the patient’s eyes.
 Have the patient’s learning needs been met?
 Reinforces correct behavior, changing incorrect behavior,
helps educator determine adequacy of teaching.
 Patient outcomes:
 Legal responsibility
 Documentation
 Teach back
Copyright © 2017, Elsevier Inc. All Rights Reserved.
2
7

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Chapter25 patient education

  • 1. Chapter 25 Patient Education Copyright © 2017, Elsevier Inc. All Rights Reserved.
  • 2. Standards for Patient Education  All state Nurse Practice Acts recognize that patient teaching falls within the scope of nursing practice.  The Joint Commission sets standards for patient and family education.  Successful accomplishment of standards requires collaboration among health care professionals. Copyright © 2017, Elsevier Inc. All Rights Reserved. 2
  • 3. Purposes of Patient Education  To help individuals, families, or communities achieve optimal levels of health  Patient education includes:  Maintenance and promotion of health and illness prevention  Restoration of health  Coping with impaired functioning Copyright © 2017, Elsevier Inc. All Rights Reserved. 3
  • 4. Teaching and Learning  Teaching  The concept of imparting knowledge through a series of directed activities.  Learning  The purposeful acquisition of new knowledge, attitudes, behaviors, and skills through an experience or external stimulus. 4 Copyright © 2017, Elsevier Inc. All Rights Reserved.
  • 5. Role of the Nurse in Teaching and Learning Copyright © 2017, Elsevier Inc. All Rights Reserved. 5 Teach information that patients and families need to make informed decisions regarding their care. Determine what patients need to know. Identify when patients are ready to learn.
  • 6. Role of the Nurse in Teaching and Learning (Cont.)  TJC’s Speak Up Tips  Speak up if you have questions or concerns.  Pay attention to the care you get.  Educate yourself about your illness.  Ask a trusted family member or friend to be your advocate.  Know which medicines you take and why.  Use a health care organization that has been carefully evaluated.  Participate in all decisions about your treatment. Copyright © 2017, Elsevier Inc. All Rights Reserved. 6
  • 7. Teaching as Communication  Closely parallels the communication process  Depends partly on effective interpersonal communication  The learning objective describes what the learner will be able to accomplish after instruction is given  Effective communication involves feedback Copyright © 2017, Elsevier Inc. All Rights Reserved. 7
  • 8. Domains of Learning Cognitive Includes all intellectual behaviors and requires thinking Affective Deals with expression of feelings and development of attitudes, opinions, or values Psychomotor Involves acquiring skills that require coordination and integration of mental and physical movements Copyright © 2017, Elsevier Inc. All Rights Reserved. 8
  • 9. 1. A patient newly diagnosed with diabetes needs to learn how to use a glucometer. Use of a glucometer constitutes: A. affective learning. B. cognitive learning. C. motivational learning. D. psychomotor learning. 25 - 9 Quick Quiz! Copyright © 2017, Elsevier Inc. All Rights Reserved. 9
  • 10. Basic Learning Principles Motivation to learn Addresses the patient’s desire or willingness to learn Ability to learn Depends on physical and cognitive abilities, developmental level, physical wellness, thought processes Learning environment Allows a person to attend to instruction Copyright © 2017, Elsevier Inc. All Rights Reserved. 10
  • 11. Motivation to Learn  Attentional set  The mental state that allows the learner to focus on and comprehend a learning activity.  Motivation  Force that acts on or within a person to cause the person to behave in a particular way. Copyright © 2017, Elsevier Inc. All Rights Reserved. 11
  • 12. Motivation to Learn (Cont.)  Use of theory to enhance motivation and learning  Theories focus on how individuals learn  Help guide instructional strategies  Psychosocial adaptation to illness  Grieving  Active participation  Implies an eagerness to acquire knowledge or skills Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 2
  • 13. Ability to Learn  Developmental capability  Cognitive development  Prior knowledge  Learning in children  Developmental stage 13 Copyright © 2017, Elsevier Inc. All Rights Reserved.
  • 14. Ability to Learn (Cont.)  Adult learning  Self-directed  Patient-centered  Physical capability  Level of personal development  Physical health  Energy Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 4
  • 15. Learning Environment Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 5 Well lit Good ventilation Appropriate furniture Comfortable temperature Quiet Private
  • 16. Nursing Process: Assessment  See through the patient’s eyes.  Teaching is patient-centered.  Assess the patient’s learning needs.  Information or skills needed to perform self-care and to understand the implications of a health problem.  Patient experiences that influence the need to learn.  Information that family caregivers need to support patient needs. Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 6
  • 17. Assessment (Cont.)  Motivation to learn  Ability to learn  Teaching environment  Resources for learning Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 7
  • 18. Case Study  Latinka Drusko is a 55-year-old Bosnian immigrant. She is overweight and is concerned about her health. She has come for her yearly physical. Ashley is a 23-year-old nursing student assigned to care for Latinka.  During their first visit, Latinka states, “I am interested in getting some information to help me become healthier and lose some weight.” Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 8
  • 19. Assessment (Cont.)  Health literacy: the cognitive and social skills that determine the motivation and ability of individuals to gain access to, understand, and use information in ways that promote and maintain good health.  Health literacy includes patients’ reading and mathematics skills, comprehension, and decision-making and functioning skills with regard to health care. Copyright © 2017, Elsevier Inc. All Rights Reserved. 1 9
  • 20. Nursing Diagnosis  Nursing diagnoses for patient education  Deficient knowledge (affective, cognitive, psychomotor)  Ineffective health maintenance  Impaired home maintenance  Ineffective family therapeutic regimen management  Ineffective self-health management  Noncompliance (with medications) Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 0
  • 21. Planning  Determine goals and expected outcomes that guide the choice of teaching strategies and approaches with a patient:  Set priorities.  Select timing to teach.  Organize the teaching materials.  Use teamwork and collaboration. Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 1
  • 22. Implementation  Maintain learning attention and participation.  Build on existing knowledge.  Select teaching approach.  Incorporate teaching with nursing care. 22 Copyright © 2017, Elsevier Inc. All Rights Reserved.
  • 23. Implementation (Cont.)  Select appropriate instructional methods:  Group instruction  One-on-one discussion  Preparatory instruction  Demonstration  Analogy  Role playing  Simulation Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 3
  • 24. Implementation (Cont.)  Illiteracy and other disabilities  Cultural diversity  Using different teaching tools  Special needs of children and older adults 24 Copyright © 2017, Elsevier Inc. All Rights Reserved.
  • 25. Quick Quiz! 2. During a teaching session, the nurse tells a patient with a recent neck injury that damage to the nerves is comparable to a water hose that has been pinched off. During this teaching session, the nurse is using the process of: A. analogy. B. discovery. C. role playing. D. demonstration. Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 525 - 25
  • 26. Case Study (Cont.)  Before she meets with Latinka again, Ashley decides to read about the Bosnian culture. Among other things, she learns that Bosnians tend to have strong ties with their families and communities.  When they speak again, Ashley asks about Latinka’s community and learns that she is very close to her children and neighbors. Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 6
  • 27. Evaluation  See through the patient’s eyes.  Have the patient’s learning needs been met?  Reinforces correct behavior, changing incorrect behavior, helps educator determine adequacy of teaching.  Patient outcomes:  Legal responsibility  Documentation  Teach back Copyright © 2017, Elsevier Inc. All Rights Reserved. 2 7