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Print Reference: Is it dead yet? 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
David A. Tyckoson 
Associate Dean, Henry Madden Library 
California State University, Fresno 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
Nature of Reference Collections 
 Noncirculating 
 Close to reference service desk 
 Comprehensive 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 1: 
The Size of Reference 
Collections 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 1: 
The Size of Reference 
Collections 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 1: 
The Size of Reference 
Collections 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 How often should something be used to be 
placed in a reference collection? 
 Once 
 Once a year 
 Quarterly 
 Monthly 
 Weekly 
 Daily 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
 Used once or more = 4,678 (41.7%) 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
 Used once or more = 4,678 (41.7%) 
 Used once a year or more = 1,627 (14.5%) 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
 Used once or more = 4,678 (41.7%) 
 Used one a year or more = 1,627 (14.5%) 
 Used quarterly or more = 341 (3.0%) 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
 Used once or more = 4,678 (41.7%) 
 Used one a year or more = 1,627 (14.5%) 
 Used quarterly or more = 341 (3.0%) 
 Used monthly or more = 48 (0.4%) 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
The Problem Part 2: 
The (non)Use of Reference Collections 
 2009-2014 Usage Data 
 Titles = 11,227 
 Used once or more = 4,678 (41.7%) 
 Used one a year or more = 1,627 (14.5%) 
 Used quarterly or more = 341 (3.0%) 
 Used monthly or more = 48 (0.4%) 
 Used weekly or more = 3 (0.02%) 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
Twenty Most Used Print 
Reference Titles 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
Dave’s Solution 
 Circulate your reference books 
Charleston Conference November 6, 
2014 
Print Reference: Is it dead 
yet?
Print Reference: 
Is it Dead Yet? 
Publish, Perish and the Plateau 
Rolf A. Janke 
CEO, Mission Bell Media 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Publish 
 What formats for print are still viable, affordable 
(for the customer) and profitable? 
 Formats that are also attractive digitally. 
 Monographs, academic handbooks and single 
volume reference. 
 Take advantage of changing technologies and 
realize that print can be the default purchase. 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Perish 
 Can traditional reference publishers sustain growth 
based on a publishing strategy that does not 
include any form of print? 
 Non traditional reference publishers provide new 
solutions without serving up print. 
 Shrinking real estate. 
 Alexander Street Press, Adam Matthews 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
The Plateau 
Can reference publishers survive on the plateau? 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
The Plateau 
 Print sales never hit bottom as expected. 
 Ebook sales have slowed to single digit 
growth after many years of double digit 
growth. 
 2013 - Approximately 5% Ebook growth 
while hardbook/paperback sales remained 
flat. (2013 data per digitalworldbook) 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Predictions, predictions, predictions… 
 The print vs. electronic choice will always be 
apparent: to each his own. 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
The Global Effect 
 Publishers deploy global campaigns to promote 
relevant reference works. 
 Academics topics in the English language are 
desirable. 
 In some countries i.e. Japan, there is a demand for 
US print reference works and the higher the price 
the better (high price = high value). 
 Global sales help publishers afford reasonable print 
runs to lower unit costs. 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
"Print a thousand copies of a printed book, and 
odds are, even through fire, flood, or the 
ravages of war, a copy will survive somewhere, 
somehow. How much confidence can we have 
that books published in e-book format only, will 
be readable in twenty-five years, fifty years, a 
hundred years? We are in danger of recreating 
the world of haves and have-nots in this 
exciting information age. The printed book 
continues to remain more accessible on any 
income level, than any other form of 
information." 
—Allan Kornblum, publisher, Coffee House 
Press, The Huffington Post, Feb. 15, 2011 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Alive and kicking 
Elisabeth Leonard, MSLS, MBA 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
People still use and ask for 
 Subject handbooks 
 Databases, 
 Encyclopedias 
 Dictionaries 
 Updated editions 
As well as journals, articles and textbooks 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
“E” (and a little print) 
Academic Public Special 
Print only 0.5% 0% 3% 
Print preferred 4% 5% 6% 
Online only 7% 0% 11% 
Online preferred 68% 35% 50% 
No preference 22% 60% 31% 
No longer purchase reference 1% 0% 5% 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Funds and formats 
“Our 'reference' fund is only for print material. 
So our online reference buying is increasing each 
year. Our print reference buying is holding 
steady or decreasing.” 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Reference budgets: past and future 
n=376 
Increase Stay the same Decrease Don’t spend now Don't know Eliminated 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Last 5 12% 32% 49% 7% 7% 
Next 5 13% 35% 49% 2% 5.00% 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Financial concerns 
 “Print is still important format. We would like to 
have an extensive virtual reference collection 
but annual subscriptions of too many titles is 
not financially realistic. We purchase one-time-payment 
titles with permanent access as the 
budget allows. We do not have budget to 
purchase a large collection of annual 
subscriptions.” 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Room for both? 
 “Online reference, of course, has the potential 
to be available to more users, especially if it is 
multidisciplinary. It can be updated easily; it's 
best if the dates are given for the updates at 
least. We revere the print here, too....& have 
some storage space.” 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Format agnostic 
 It just depends on the item itself. We try not to 
let format dictate too many of our decisions, 
though we definitely have moved more towards 
purchasing online content. 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Sets a mood 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
User experience and choice 
 “We purchase what best suits our users to the 
best of our ability which sometimes means 
online, sometimes print and sometimes we 
purchase the reference resource in both print 
and online because it is that important.” 
 “We have purchased based on faculty requests, 
and they usually decide if they want print or 
electronic.” 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Imagery 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Discovery 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Circulates well 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Marla E. Peppers 
Associate University Librarian 
John F. Kennedy Memorial Library 
California State University, 
Los Angeles
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Library as Networks 
 of collections, experts, facilities, technologies and 
business practices. 
Library as Place 
 for learning, teaching, collaboration, social student 
engagement, community engagement and virtual and 
physical facilities. 
Library as Service Center 
 for access to content, learning materials, expert 
advice, learning assistance and information literacy 
classes. 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Former Reference Area with Index Tables 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Former Reference Area with 
Book Stacks 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
WHAT HAPPENED TO ALL THAT 
SHELVING?!? 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Safely disassembled and relocated to storage … 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Utilizing Space for Student Use 
From stacks … … to additional 
seating for students 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Reference Area 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Reference Area (another angle) 
Print Reference: Is it dead yet? Charleston Conference November 6, 2014
Print Reference: Is it dead yet? Charleston Conference November 6, 2014

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Print Reference Is It Dead Yet

  • 1. Print Reference: Is it dead yet? Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 2. David A. Tyckoson Associate Dean, Henry Madden Library California State University, Fresno Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 3. Nature of Reference Collections  Noncirculating  Close to reference service desk  Comprehensive Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 4. The Problem Part 1: The Size of Reference Collections Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 5. The Problem Part 1: The Size of Reference Collections Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 6. The Problem Part 1: The Size of Reference Collections Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 7. The Problem Part 2: The (non)Use of Reference Collections Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 8. The Problem Part 2: The (non)Use of Reference Collections  How often should something be used to be placed in a reference collection?  Once  Once a year  Quarterly  Monthly  Weekly  Daily Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 9. The Problem Part 2: The (non)Use of Reference Collections Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 10. The Problem Part 2: The (non)Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227 Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 11. The Problem Part 2: The (non)Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227  Used once or more = 4,678 (41.7%) Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 12. The Problem Part 2: The (non)Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227  Used once or more = 4,678 (41.7%)  Used once a year or more = 1,627 (14.5%) Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 13. The Problem Part 2: The (non)Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227  Used once or more = 4,678 (41.7%)  Used one a year or more = 1,627 (14.5%)  Used quarterly or more = 341 (3.0%) Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 14. The Problem Part 2: The Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227  Used once or more = 4,678 (41.7%)  Used one a year or more = 1,627 (14.5%)  Used quarterly or more = 341 (3.0%)  Used monthly or more = 48 (0.4%) Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 15. The Problem Part 2: The (non)Use of Reference Collections  2009-2014 Usage Data  Titles = 11,227  Used once or more = 4,678 (41.7%)  Used one a year or more = 1,627 (14.5%)  Used quarterly or more = 341 (3.0%)  Used monthly or more = 48 (0.4%)  Used weekly or more = 3 (0.02%) Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 16. Twenty Most Used Print Reference Titles Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 17. Dave’s Solution  Circulate your reference books Charleston Conference November 6, 2014 Print Reference: Is it dead yet?
  • 18. Print Reference: Is it Dead Yet? Publish, Perish and the Plateau Rolf A. Janke CEO, Mission Bell Media Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 19. Publish  What formats for print are still viable, affordable (for the customer) and profitable?  Formats that are also attractive digitally.  Monographs, academic handbooks and single volume reference.  Take advantage of changing technologies and realize that print can be the default purchase. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 20. Perish  Can traditional reference publishers sustain growth based on a publishing strategy that does not include any form of print?  Non traditional reference publishers provide new solutions without serving up print.  Shrinking real estate.  Alexander Street Press, Adam Matthews Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 21. The Plateau Can reference publishers survive on the plateau? Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 22. The Plateau  Print sales never hit bottom as expected.  Ebook sales have slowed to single digit growth after many years of double digit growth.  2013 - Approximately 5% Ebook growth while hardbook/paperback sales remained flat. (2013 data per digitalworldbook) Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 23. Predictions, predictions, predictions…  The print vs. electronic choice will always be apparent: to each his own. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 24. The Global Effect  Publishers deploy global campaigns to promote relevant reference works.  Academics topics in the English language are desirable.  In some countries i.e. Japan, there is a demand for US print reference works and the higher the price the better (high price = high value).  Global sales help publishers afford reasonable print runs to lower unit costs. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 25. "Print a thousand copies of a printed book, and odds are, even through fire, flood, or the ravages of war, a copy will survive somewhere, somehow. How much confidence can we have that books published in e-book format only, will be readable in twenty-five years, fifty years, a hundred years? We are in danger of recreating the world of haves and have-nots in this exciting information age. The printed book continues to remain more accessible on any income level, than any other form of information." —Allan Kornblum, publisher, Coffee House Press, The Huffington Post, Feb. 15, 2011 Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 26. Alive and kicking Elisabeth Leonard, MSLS, MBA Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 27. People still use and ask for  Subject handbooks  Databases,  Encyclopedias  Dictionaries  Updated editions As well as journals, articles and textbooks Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 28. “E” (and a little print) Academic Public Special Print only 0.5% 0% 3% Print preferred 4% 5% 6% Online only 7% 0% 11% Online preferred 68% 35% 50% No preference 22% 60% 31% No longer purchase reference 1% 0% 5% Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 29. Funds and formats “Our 'reference' fund is only for print material. So our online reference buying is increasing each year. Our print reference buying is holding steady or decreasing.” Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 30. Reference budgets: past and future n=376 Increase Stay the same Decrease Don’t spend now Don't know Eliminated 60% 50% 40% 30% 20% 10% 0% Last 5 12% 32% 49% 7% 7% Next 5 13% 35% 49% 2% 5.00% Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 31. Financial concerns  “Print is still important format. We would like to have an extensive virtual reference collection but annual subscriptions of too many titles is not financially realistic. We purchase one-time-payment titles with permanent access as the budget allows. We do not have budget to purchase a large collection of annual subscriptions.” Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 32. Room for both?  “Online reference, of course, has the potential to be available to more users, especially if it is multidisciplinary. It can be updated easily; it's best if the dates are given for the updates at least. We revere the print here, too....& have some storage space.” Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 33. Format agnostic  It just depends on the item itself. We try not to let format dictate too many of our decisions, though we definitely have moved more towards purchasing online content. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 34. Sets a mood Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 35. User experience and choice  “We purchase what best suits our users to the best of our ability which sometimes means online, sometimes print and sometimes we purchase the reference resource in both print and online because it is that important.”  “We have purchased based on faculty requests, and they usually decide if they want print or electronic.” Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 36. Imagery Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 37. Discovery Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 38. Circulates well Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 39. Marla E. Peppers Associate University Librarian John F. Kennedy Memorial Library California State University, Los Angeles
  • 40. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 41. Library as Networks  of collections, experts, facilities, technologies and business practices. Library as Place  for learning, teaching, collaboration, social student engagement, community engagement and virtual and physical facilities. Library as Service Center  for access to content, learning materials, expert advice, learning assistance and information literacy classes. Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 42. Former Reference Area with Index Tables Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 43. Former Reference Area with Book Stacks Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 44. WHAT HAPPENED TO ALL THAT SHELVING?!? Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 45. Safely disassembled and relocated to storage … Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 46. Utilizing Space for Student Use From stacks … … to additional seating for students Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 47. Reference Area Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 48. Reference Area (another angle) Print Reference: Is it dead yet? Charleston Conference November 6, 2014
  • 49. Print Reference: Is it dead yet? Charleston Conference November 6, 2014