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  Chapman Gill International LLC -  Advisor to CEO’s   How Healthy is Your Business?   20 Questions
3. We know what opportunities these changes make possible 2. We know what is changing in “ potentially important”  markets & our wider, more  global , operating environment 1. We know what is changing in our  current  markets & operating environment Opportunity Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
6. No parts of our organization are underperforming or facing elevated risks 5. Our acquisitions & joint ventures are on track & under control 4. Our organization is on target & going in a direction we like Threat Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
7. We create new profit streams by innovating with clients, suppliers & other partners Innovation Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
10. I am satisfied with my remuneration 11. Each manager uses an appropriate dashboard of key performance indicators & cash flow drivers   9. We have sufficient capital to finance our key investments   8. We are profitable & have no cash flow problems. We pay salaries, bills & loans as they fall due Performance Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
14. We are great at looking after our top referral & business relationships 15. We are great at developing new relationships in high priority areas 13. Our marketing activity, resources & investments are focused on high priority market segments 12. We understand who our clients are  … what they need functionally & emotionally  … & how we fit into meeting those needs Marketing Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
18. We understand our technology environment & choices 19. We have a plan to manage unexpected situations & disasters. Staff know what to do 17. Our software contributes to great client service & effective, efficient work flows in all of our key business processes 16. The locations & design of our facilities are a great fit with our strategy Technology & Work Flows Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
20. I am satisfied with my exit strategy Exit Please rate your response to each question 5 = Strongly Agree  4= Agree  3= Neutral  2= Disagree  1= Strongly Disagree
Steve Gill President, Chapman Gill International LLC  New York  Phone: 914 833 7628  Fax: 914 834 4811 E-mail: Chapmangill@yahoo.com

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Ceo 20 Question Business Scorecard V2

  • 1. Chapman Gill International LLC - Advisor to CEO’s How Healthy is Your Business? 20 Questions
  • 2. 3. We know what opportunities these changes make possible 2. We know what is changing in “ potentially important” markets & our wider, more global , operating environment 1. We know what is changing in our current markets & operating environment Opportunity Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 3. 6. No parts of our organization are underperforming or facing elevated risks 5. Our acquisitions & joint ventures are on track & under control 4. Our organization is on target & going in a direction we like Threat Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 4. 7. We create new profit streams by innovating with clients, suppliers & other partners Innovation Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 5. 10. I am satisfied with my remuneration 11. Each manager uses an appropriate dashboard of key performance indicators & cash flow drivers 9. We have sufficient capital to finance our key investments 8. We are profitable & have no cash flow problems. We pay salaries, bills & loans as they fall due Performance Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 6. 14. We are great at looking after our top referral & business relationships 15. We are great at developing new relationships in high priority areas 13. Our marketing activity, resources & investments are focused on high priority market segments 12. We understand who our clients are … what they need functionally & emotionally … & how we fit into meeting those needs Marketing Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 7. 18. We understand our technology environment & choices 19. We have a plan to manage unexpected situations & disasters. Staff know what to do 17. Our software contributes to great client service & effective, efficient work flows in all of our key business processes 16. The locations & design of our facilities are a great fit with our strategy Technology & Work Flows Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 8. 20. I am satisfied with my exit strategy Exit Please rate your response to each question 5 = Strongly Agree 4= Agree 3= Neutral 2= Disagree 1= Strongly Disagree
  • 9. Steve Gill President, Chapman Gill International LLC New York Phone: 914 833 7628 Fax: 914 834 4811 E-mail: Chapmangill@yahoo.com