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An Advocate in the making
Welcome to
Carrie Lynn Cornell’s
Portfolio
I'm an advocate of ‘it's not what you are, it's who you are.’
Sia Furler
Raymond Cossa
GWL30
July 07, 2016
~Table of Contents~
Section#1 ~ Work Experience……………………………………………….. ~1~
Job Advertisement…………………………………………………………………………………………. ~2~
Cover Letter…………………………………………………………………………………………………~3~
Resume……………………………………………………………………………………………………...~4~
References……………………………..………………………………………………………………..… ~5~
Network Contacts…..………..……………………………………………………………………………...~6~
Questions to ask Interviewer………………………………………………………………………………..~7~
Informational Interview Question’s………………………………………………………………………...~8~
Section#2 ~ Certifications……………………………………………………..~9~
Evidence of Excellence
Letter of Completion & Food Handler Certification Program – Advanced………………………………..~10~
Expert Customer Service Certificate & Hospitality Orientation Program Certificate……………………..~11~
Ontario Secondary School Diploma & Graduation Picture………………………………………………..~12~
Licenses
Smart Serve & Driver’s License…………………………………………………………………...………~13~
Section#3 ~ Volunteer Work………………………………………...………~14~
Reference letters
London Canada Day Committee………………………………………………………………………......~15~
Photos from events I helped coordinate
Our Missing Friends’ Birthday Balloon Release…………………………………………………….……~16~
The Missing Matter Meetings…………………………………………………………………………..…~17~
Team Shelley’s Ground Search……………………………………………………………………….…. ~18~
London Sun Fest Protest………………………………………………………………………………..…~19~
Shelley’s Merchandise………………………………………………………………………………...…. ~20~
Section#4 ~ Personal Interests………………………………………………~21~
Tell Me about Yourself…..………………………………………………………………………….……~22~
Destination Profile……………………………………………………………………………~23, 24, 25, 26~
S.M.A.R.T. Goals………………………………………………………………………………………...~27~
GWL30 ~ Assignments
Unit 1 ~ Activity 3 Interest Summary Worksheet……………………………………………………~28, 29~
Unit 2 ~ Activity 1 Teamwork Analysis Table…………………………………………….……………..~30~
Unit 3 ~ Activity 6 Rights and Responsibility………………………………………………..~31, 32, 33, 34~
Unit 4 ~ Activity 2 Target Your Current Job Search for Your Portfolio……………………………. ~35, 36~
Rubric……………………………………………………………..…...……. ~37~
Section #1
~1~
Job Advertisement
~2~
Carrie Lynn Cornell
295 Ashland Ave. London, ON, N5W 4E5 ~ 226-377-0424 ~ carriec1978@gmail.com
July 24, 2016
Megan Walker
Executive Director
London Abused Women’s Centre
797 York Street - Unit 5
London, Ontario N5W 6A8
Dear Ms. Megan Walker:
RE: The position for a Radical Feminist Advocate/Counsellor
I am applying for the position of the radical feminist Advocate/Counsellor. I feel that I would be a perfect
fit for this position as I have the experience of supporting family and friends with abusive situation, I can
also say that I spent a few years in an abusive relationship and got out on my own. I found your
advertisement on your website, when I was looking for some information to help a friend.
I am writing to you about this position because this is something I am very passionate about this subject,
and am wanting to learn new ways to help women and to keep them safe. When I was on your website
looking up some information for a friend I noticed a job posting for an advocate/Counsellor.
I am self-motivated, I have strong communication skills, verbal, written and on a computer. I have
experience in handling very difficult situations and conflicts, I am known as a collaborative team member
who helps create positive results. I am quick learner and eager to get a job well done I adapt to any
situation, and I am also well organized. Please take a look at my resume for any more info that you may
be looking for.
I look forward to hearing from you and can be reached at 226-377-0424,Thank you so much Ms. Walker
for taking the time to look at my resume.
Sincerely yours,
Carrie Lynn Cornell
~3~
Carrie Lynn Cornell
295 Ashland Ave. | 226-377-0424 | carriec1978@gmail.com
Objective - Looking to have a career helping other people that cannot help themselves.
Education
H&R Block course level 1 - H&R Block, London, ON – 2012
Hospitality Orientation Program - London Training Centre, London, ON - 2010
Safe Food Handling certificate, London Training Centre, London, ON - 2010
WHMIS Certificate- London Training Centre, London, ON - 2010
Smart Serve, Certificate London Training Centre, London, ON - 2003, 2010
OSSD- Adult Learning Centre, St. Thomas, ON - 2008
Basic Accounting Certificate- Liberty Tax School, London, ON - 2004
Skills & Abilities
● Self-motivated, confident decision making, good common sense
● Strong communication skills, verbal, written and computer
● Outstanding listening skills
● Experienced handling difficult situations and conflicts, effective negotiator
● Known as a collaborative team member who helps create positive results
● Quick and eager to learn and adapt to new environments
● Uses self-initiative to get things done
● Prepared to take on tasks to ensure smooth business operation
● Able to file folders and do data entry
● Computer Skills
● Follows directions and interprets guidelines conscientiously
● Established cooperative working relationships with co-workers
● Enjoys working in a fast-paced environment
● Maintained an organized, safe place, offered assistance in other areas
● Able to respond effectively in diverse environments
● Worked responsibly in team and independent settings
● Provided support and assistance to coworkers
● Takes pride in doing a job well done
Experience
Customer Service Professional (CSP) H&R Block Office #52888, London, ON - 2013
Special Event Guide (Kids Zone) - Western Fair Assoc., London, ON - 2004 & 2006
Server (Volunteer) - London Canada Day Committee, London, ON - 2003
Customer Service Rep. /Sales Associate - Dollar Craze, London, ON - 1999
Interview Surveyor Agent - Canadian Facts, London, ON - 1998
Head Cashier/Customer Service Rep - Renaissance Clothing,London, ON - 1997
Store Clerk/Donation Collector - Children’s Fest, London, ON - 1996
Donation Collector - Sun Fest, London, ON – 1996
References available upon request
~4~
References
Carrie Lynn Cornell
295 Ashland Ave. London, ON, N5W 4E5| 226-377-0424 | carriec1978@gmail.com
Mike Robinson
Chairperson
London Celebrates Canada
P.O. Box 27100
Masonville PostalOutlet
London, ON, N5X 3W0
http://www.celebratecanada.info/
Denis Lewis
Manager
H&R Block
608 Dundas Street East
London, ON, N5W2Y8
519-438-6151
http://local.hrblock.ca/location/52888
Penny Drake
Team Organizer
#TeamShelley
226-678-5342
https://www.facebook.com/Team-Shelley-527533620740419/
~5~
Network Contacts
Carrie Lynn Cornell
295 Ashland Ave. London, ON, N5W 4E5| 226-377-0424 | carriec1978@gmail.com
Mary Duckworth, RSW
mary.duckworth@me.com
Dylan Liddiard,
Graphic Designer
Dylan.liddiard@gmail.com
Catherine Whyard, Peer
madison10105@hotamail.com
Rey T. Singh,
CSW & Therapist
rsinghthesis@hotmail.com
2262366485 (Mobile)
Trevor Johnson,
Manager of Homelessness Prevention at
City of London
trjohnso@london.ca
Laurel Pickel,
Human Resources Coordinator at
Middlesex-London
laurel.pickel@gmail.com
Karen Laverty,
Direct Support at
Craigwood Youth Services
karenl2008@live.ca
Megan Walker,
Executive Director at
London Abused Women’s Centre
519-432-2204
Janice Campbell,
Crisis Line Volunteer for Sexual Assault
Centre London
519-439-0844
Lisa Widdifield,
Research Assistant at Centre for Research & Education
On Violence against Women & Children, UWO
https://ca.linkedin.com/in/lisa-widdifield-23158415
~6~
Questions
To ask an
Interviewer
1. What can you tell me about the company culture?
2. Who would I be working with?
3. What would you like to see the person in this role accomplish in their first six months to year on
the job?
4. What do you like about working here?
5. Is there anything we haven’t covered or that I can do that would help you with your decision?
~7~
Information Interview
Questions
1. What kind of training or background is necessary for this type of work?
2. How did you get this job, and what kinds of experience and preparation helped you most?
3. What are your responsibilities in this position?
4. Knowing what you know now, what advice do you have for getting into this work?
5. What personal qualities or abilities, are important for doing well in this kind of work?
6. For you, what part of this job is most satisfying? Most challenging?
7. What qualifications, experience, do you look for when interviewing new people in this field?
8. What advice would you have for someone like me, who is considering this field?
9. Can you recommend another person I could interview like this? When I call him/her, may I use
your name?
10. What would my typical duties be for the day?
~8~
Section #2
~9~
Letter of completion
& FoodHandler
Certificate-
Advanced Program
~10~
Expert
Customer
Service
Certificate&
Hospitality
Orientation
Program
Certificate
~11~
Ontario SecondarySchool
Diploma & Graduation Picture
~12~
Smart Serve & Driver’s License
~13~
Section #3
~14~
~15~
Our Missing Friends’ Birthday Balloon Release
~16~
The Missing Matter Meetings
~17~
Team Shelley’s Ground Search
~18~
London Sun Fest Protest
~19~
Shelley’s Merchandise
~20~
Section #4
~21~
"Tell Me about Yourself"
I possess a combination of skills & Experiences that makes me stand out from the crowd. I have what it
takes to solve problems and do the job.
I am a woman who has been through a lot and have done a lot. I have always been great at being a great
listener, and someone who usually knows where to go when in danger and who to call if you need more
help.
I have always wanted to work with people like me. I started drinking at a young age and quit when I was
16. But then I turned to drugs, I did drugs for 2 years every day. One day I came to the conclusion that I
needed to stop, so I woke up in the morning 17 years ago and just never touched that drug again. I had no
family support and had to do it all on my own. And that is where all my experience comes from for the
career that I am wanting.
I want to be an ear & voice for those people that our city has forgotten, and who feel that our city doesn’t
care for anymore. I want to show these people that need my help that I am there for them and that I was in
the same place as they are and I still got out, I want to help them succeed. I want to make sure that all
people are needed and that they do have more to live for even though everything may be gone, I want to
make them understand that everyone is important and that they do have a purpose.
It has taken me a long time to figure this out for myself, and so I want to show people that everyone’s
story does go on that it is only up to them to carry on with their journey.
My job experience is almost nil to nothing but my life experience is full of a lot of different experiences.
My life has been a lot of obstacles that most people have not even been through and could never imagine,
and that’s why I feelthat I could be a great advocate for people that are living through what I have been
through. To this day I still deal with a lot of the baggage from my past, so then I can help people get
through different problems to help them succeed.
Some people that are there to help these people in need don’t actually know what these people are going
through they don’t know their frustrations, and that’s where I can help and be their voice for them. These
people need some one that is resourcefuland can be a problem solver for them, and can be supportive of
what they need help with and I feelthat I would be great at this, I am an outstanding listener and
communicator.
I still have goals that I want and this job I think would help to get to my other goals.
~22~
Advocate
“Be a Voice Not an Echo” ― Albert Einstein
What skills and interests relate to the
occupation?
 An interest in helping others
 Good with people
 Problem-solving skills
 Communication skills
 Volunteer experience is useful
 Able to handle differing opinions
 Persuasive
 Good with people
What qualifications and education are needed to
enter this field?
No specific or formal educational qualifications are
required to be an activist.
Activists come from a variety of educational backgrounds. Some have only a high school diploma. Others
have a diploma or bachelor’s degree. You are more likely to get paid work if you have some post-
secondary education in a field related to your area of interest.
Howand where can you acquire the qualifications and education needed?
Volunteering with activist organizations will give you a chance to prove your dedication and develop
relevant skills and experience. You should enjoy speaking out on issues and debating in a public forum.
You should also be comfortable “going against the grain”. As an advocate for a particular group of people
or idea, you have to defend your viewpoints very well in order to sway public opinions. Sometimes
volunteer positions can lead to paid work.
What kind of on-the-job training or continuing education might be involved in this destination?
For this destination your on-the-job training would come from the leader of the group, they would train
you on what your core tasks,as for the continuing education you can get a degree or attend rallies and
demonstrations. You will learn new things every day, when you read the paper,or blogs online, or even
just word of mouth.
What Labour market information affects the choice ofthis occupation? Is the demand for this
occupation increasing,decreasing or stable?
I feelthat everyone in their own way is an advocate,and when there is a cause there is a reason so I would
have to say that this career is stable or even increasing, with more people standing up for their rights.
What future work trends might impact this occupation?
I don’t think there are any work trends that impact this occupation, the only thing would be if no one
needed help, which will never happen because everyone needs help at least once in a lifetime. I wish there
were more paying jobs, but employment opportunities are rare. There are lots of volunteer positions,
though. I expect this won’t change.
~23~
What three other occupations are related to this field ofwork?
 Community Worker
 Politician
 Media Reporter
What alternative work styles may be possible
with this occupation?
Being an advocate means being flexible, because
every cause is different and you are never
fighting for the same thing, your causes change.
So your alternative work style changes to adapt
with the cause you are fighting for.
What health and safety issues are the most
important when considering this occupation?
Although this kind of work can be very
rewarding, it can also be emotionally draining. It
can also be pretty tough work psychologically,
and sometimes physically as well. Volunteers
often spend a lot of time on their feet canvassing
for support, or attending demonstrations in all
kinds of weather.
What aspects ofworkplace legislation must be
considered?
I feelthat for this career choice that the aspects of
workplace legislation would be considered the
same as in any other occupation.
~24~
Is there union involvement? Howdoes that affect your choice?
No, there is not a union involvement. A union is a group of advocates that fight for their colleagues. This
does not affect my choice at all.
What ethical decisions might be important or necessary in this occupation?
 Respect for the Dignity and Worth of People
 Be a voice not an echo
 Be a service to Humanity
What are three other important pieces ofinformation you need to knowabout this occupation?
 Activists raise awareness about social, political, or environmental issues, and work to bring about
change.
 Activists would be well-suited for public policy development with a government.
 Don’t even think about working in this area unless you have a sense of outrage and a passion
about some issue. But even the passion isn’t enough. You’ve also got to do your homework.
You’ve got to know your facts. No one’s going to listen to you if you really don’t have the factual
information to back it up.
~25~
Sources
 https://www2.careercruising.com/careers/profile-at-a-glance/2
 https://www.facebook.com/Team-Shelley-527533620740419/
 https://www.facebook.com/groups/TeamShelleyweloveyou/
~26~
S.M.A.R.T. Goal
Specific:
What: My goal is to be an Abuse / Crisis Counsellor that helps abused women.
Where: I would be accomplishing my goal in London, Ontario, at a Women’s Abused Centre.
When: I am really hoping to have this accomplished with in the next 5 years.
Why: The reason I am wanting to accomplish this goal is to help women in abusive situations,
because I have been in abusive situations.
How: This goal can totally be accomplished, some hard work and learning.
Measurable:
Any one of these can get me to my goal:
 Counselling Certificate Program.
 Complete at least a Degree or Diploma in an area such as Social Work, Social Services, or
Psychology.
 Master’s Degree in Social Work (MSW) or a related area such as Clinical Psychology.
Achievable:
I feelthat my goal is achievable, if I go to a Counselling Certificate Program first. Then when I have
accomplished that goal then I can move on to my next goal to get the Degree. Which will boost my worth,
and then I will be able to reach the main goal and have a Master’s Degree in Social Work (MSW)
Realistic:
I feelthat my goal will tie into my life, as I have lived the life that these women live now. I feelthat I will
be able to accomplish this, and that in the future I will feelaccomplished
Timely:
 Counselling Certificate Program
I would estimate this would take me possibly a year or two depending on the program.
 Degree in Social Work, Social Services, or Psychology.
This will take approximately 1 year and 2 months.
 Master’s Degree in Social Work (MSW).
You can receive your MSW within 1 to 3 years,depending on what past education you
have.
~27~
Unit 1: Know Yourself
Activity 3: My Skills and Interests
Interest Summary Worksheet
Step 1:
In this unit, you have reflected on your personality,values and skills and organized them into six
clusters. Please transfer your top five (the five items that you like the most or that are most similar to you)
from each of the exercises to the chart below. Please check which cluster area they belong to and total the
number below. You may find that you have dominant interest cluster(s) that emerge as one, two or
perhaps three letters will have more checks than others. In other words, natural career clusters will form.
My Top 5 Personality Characteristics R I A S E C
1. Self-Reliant *
2. Independent *
3. Friendly *
4. Understanding *
5. Organized *
Sub-total number of * for each column of characteristics 1 1 2 1
My Top 5 Values R I A S E C
1. Have personal control over my life & lifestyle *
2.Be involved in helping others directly *
3.Be able to get ahead rapidly *
4.Carry out responsibilities and meet requirements *
5.Complete work where attention to detail is required *
Sub-total number of * for each column of values 1 1 1 2
My Top 5 Skills R I A S E C
1.Evaluate, asses,test,appraise, diagnose or reason *
2.Research,investigate, read or interview *
3.Account, budget, program or systematize financial data *
4.Attend to detail, copy, inspect or transcribe *
5.Organize, file, update, categorize or arrange information *
Sub-total number of * for each column of skills 2 3
Total for all sections 1 3 1 3 1 6
~28~
Step 2:
Review the six Holland Themes in the content section of the activity. Consider which ones are most
similar to you based on your scores from the exercises and your thoughts when viewing the Holland
Theme descriptions. Complete the section below to help you create a summary listing for this section.
# Holland Theme Potential Educational or Occupational Options of Interest to Me
1 Conventional
I love going to school and learn my main learning is math, and science
and would love to be a lab assistant or someone who does a lot of
researching that’s if I had to work at desk job.
2 Investigative
This is kind of the same way as #1 I love math and science and I rather do
things alone then in a big group.
3 Social
For this area I am no good with being very social face to face but am very
social on line. So maybe something to do with social media would be fun.
~29~
Unit 2: Interact with Others
Activity 1: Teamwork Skills
Teamwork Analysis Table
~30~
Team or Group Reasons for Success Reasons for Lack of Success
H&R Block Course The teacher was amazing and he
really loved his job.
But he wasn't organized, which
made the class unorganized
H&R Block Customer Service The manager of my office was
very well organized and our
days would go smoothly
London Canada Day Committee Everyone was very fun and up
lifting and very helpful
Woodward Group Home for
Girls
The staff there were very loving
and caring
Needed more structure and
things to do.
Food Handler Certification
Program
The teacher was very well
organized and well spoken
Smart Start for Babies Everybody was so inviting, and
we learned a lot of new things
GWL30 Designing your own
Future
Teacher is very straight forward
and teaches great
Team Shelley We are all mutual friends with
Shelley who went missing so we
all get a long
We don't have the right
resources to help find our friend
Anger Management I learned ways to deal with my
anger
Sometimes my anger is so bad
that those ways don't work.
Canadian Facts Everyone there was rude and
ignorant and was a horrible
place to work
Unit 3: Explore Opportunities
Activity 6: Rights and Responsibilities
Questions / Notes about Health and Safety
Assignment #1
Thing 1:
What are the top five causes of injury to young workers?
Top 5 causes of injury to young workers is:
1. Struck against, struck by an object
2. Overexertion
3. Falls
4. Bodily reaction excluding overexertion’s and repetitive motion
5. Caught in or compressed by equipment or objects
Thing 2:
Give one example of each of the following hazards:
Chemical:
Liquids like cleaning products,paints,acids and solvents
Physical:
Unguarded moving machinery parts like saw blades and conveyorbelts
Biological:
Blood and body fluids
Ergonomic:
Poor workstations and chairs
Thing 3:
What are the three rights that the Occupational Health and Safety Act gives every worker?
 You have the Right to Know
You have the right to know the hazards in your job. Your employer or supervisormust tell you about anything in
your job that can hurt you. Your employer must make sure you are provided with the information you need so that
you can work safely.
 You have the Right to Participate
You have the right to take part in keeping yourworkplace healthy and safe. Depending on the size of the company,
you can be part of the Joint Health and Safety Committee (JHSC, or be a Health and Safety Representative.
 You have the Right to Refuse Unsafe Work
If you believe the job is likely to endanger, you can refuse to do it in most situations.
~31~
Thing 4:
Who has to make sure that health and safety training is given to you? Who is expected to always work safely
and not fool around?
Employers:
Are the ones who make sure that required health and safety training is given to you.
Workers:
Need to always work safely and not fool around
Thing 5:
What is PPE? What are two examples of PPE?
(PPE) is Personal Protective Equipment.
Some examples are:
 Hard hats and safety boots are required at all construction sites and may be required in factories.
 Safety glasses and dust masks are required when working on many different types of machine.
 Suitable protective gloves are required in workplaces that deal with biological hazards chemicals.
 Hearing protection is required in noisy workplaces.
Thing 6:
What are the first two steps you must take in case of any injury or illness at the workplace?
 Get first aid treatment right away.
 Tell your boss about any injury as soon as possible, no matter how small.
Thing 7:
Who’s the first person you should speak to if you have workplace health or safety concerns or questions?
Your supervisor(boss)is the first person you should see.By law, your employer is responsible for yourworkplace
health and safety,including making sure you know about the hazards in your job.
~32~
Questions about the Employment Standards Act:
Assignment #2
a) What is the Employment Standards Act? To whom does it apply? What is the purpose of this Act?
The Employment Standards Act (ESA), is a law that sets minimum standards forfair workplace practices in Ontario.
If you work in Ontario, you are probably protected by the ESA. But it will not cover federal employees and a few
employees in other special categories. There are some exceptions and special rules for some workers under the law.
I feel the purpose of this act is to keep an average goal for all employees so owners cannot take the average worker
for granted.
b) Under normal circumstances, what is the maximum number of hours a person can work in one week?
The max number of hours that a person can work in one week is 48 hours,Employees can agree to more hours but
boss needs to have it in writing, and if its more than 60 hours, the agreement will need to be approved by the
Director of Employment Standards.
c) What is the present minimum wage?
The present minimum wage:
 General Minimum Wage is $11.25 per hour
 Liquor Servers Minimum Wage is $9.80 per hour
 Hunting and Fishing Guides Minimum Wage is $56.30 Rate for working less than five consecutive
hours in a day or $112.60 rate for working five or more hours in a day whether or not the hours are
consecutive
 Homeworkers Wage is $12.40 per hour
d) What is the minimum wage for a student?
Student Minimum Wage is $10.55 per hour
E) When is overtime paid? At what rate?
Most employees must be paid overtime pay after 44 hours of work each week. The overtime rate must be at least 1½
times the regular rate of pay.
f) How much vacation pay are most employees entitled to?
Most employees earn at least 2 weeks of vacation time after every 12 months of employment. Employees are
entitled to be paid at least 4% of their total wages earned as vacation pay.
g) What benefits are pregnant women entitled to?
Eligible employees are entitled to take 17 weeks of Pregnancy Leave and 35 weeks of Parental Leave (if they have
taken Pregnancy Leave). All other eligible parents,including pregnant employees who don't take Pregnancy Leave,
can take up to 37 weeks of Parental Leave. These are unpaid, job-protected leaves.
h) When must an employer give notice to an employee who is being terminated?
An employer must give an employee advance written notice, or termination pay instead of notice, or a combination
of both, if the employee has been working continuously for 3 months or more and his or her job is terminated. The
amount of notice or pay depends on how long the employee has been working for the employer and the number of
employees being terminated in a 4-week period.
Employees can't be punished for claiming their rights
Employers cannot intimidate, fire, suspend,orotherwise punish an employee, or threaten any of these actions
because the employee asks for or asks about their ESA rights. If this happens,contact the Ministry of Labour.
~33~
Workplace Ethics Notes: “Done with class”
Assignment #3
CASE STUDY #2:
Emily works in Quality Control. Once a year, her supervisorgives away the refurbished computers to the local
elementary school.No specific records are kept of this type of transaction and Emily really needs a computer for her
son who is in college. Her supervisorasks her to deliver 12 computer systems to the school.
1. Identify the issue/problem.
She wanted a computer for her son.
2. List the facts with the most bearing on the decision.
There were no records of how many computers were being given to the school.
3. Identify people potentially impacted. How?
The students,the teachers,and the schoolin a whole, and also the supervisor.
The students,teachers and the schoolwill be short a computer, and the supervisorwill be saw as someone wh o does
not follow through on promises.
4. What would each affected person want you to do?
Not take it and ask the supervisorif all computers were promised or if she can have one for her son who is going to
college.
5. List alternatives and identify best/worst case scenarios. Who would be harmed and how? Any values that
you would be compromising, automatic reasons why a decision may not work (laws, policies, etc.) Are there
legal issues to be considered?
There are legal issues if Emily was to take the computer without asking.
If she was to take the computers, it could be classified as stealing and she could be charged.
The students and the schoolwould be short a computer so a child could be left out.
The supervisorcould be looked at as a liar
Emily could be charged or even possibly lose her job.
6. DECIDE. What is the best thing that can happen once you make the decision? What is the worst thing that
can happen?
If Emily was to ask the supervisorif she could have a computer for her son,the best outcome would be that he
would say yes no problem and the worst case is that he says no because the schoolknows that there are 12
computers coming.
~34~
Unit 4: Prepare for Action
Activity 2: Job Search
Target Your Current Job Search for Your Portfolio
List of all jobs:
Occupational Therapist
Electrical Electrician
Facilities Maintenance Technician
Receptionist
Cook at Crabby Joes
Customer Service and Sales at Discount
Aircraft Maintenance Program/Tech Records Specialist
Job #1
 General Description
They are looking for a part-time receptionist for Windermere on the Mount retirement home, to respond
to incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner,
and be a representative of Revera.
 The most important REQUIRED & PREFERREDQualifications
 Above average interpersonal, oral and written communication skills;
 Previous experience in reception is considered an asset;
 Must exhibit professional and polished telephone manner;
 Ability to handle multiple tasks at once, work under pressure,and meet deadlines;
 Highly organized and detail focused;
 Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail);
 Current (within 6 months) Vulnerable Position/Sector Screening (VPS).
 Information from the company’s website that you might considerwhen
applying i.e.: company goal, mission statement, values etc.
 Helping seniors’ live life to the fullest
 Their core values are the foundation of their company and set the standard for everything they
do.
 Core Values Are Respect,Integrity, Excellence and Compassion.
~35~
Job #2
 GeneralDescription
Discount Car and Truck Rentals is a Canadian owned and operated company. They are a renowned
industry leader with over 300 offices across Canada and Australia.
They are looking for someone that is a career focused individual with a competitive spirit and passion for
sales.
 The most important REQUIRED & PREFERREDQualifications
 Minimum of one year of customer service, retail or sales experience preferred
 Valid driver’s license and clean driving record
 Able to multitask in a fast paced environment
 Energetic and sales driven
 Excellent communication skills
 Passion for customer service
 Bondable
 Career focused
 Information from the company’s website that you might considerwhen
applying i.e.: company goal, mission statement, values etc.
The benefits to working for this company are:
 Bonus program based on individual sales
 Career advancement opportunities
 Discounted rates on car and truck rentals
 Immediate enrolment in the Discount Incentive program giving you discounted rates on home
and auto insurance, clothing, sporting events and more
 Ongoing training program to give you the tools you need to succeed
~36~
Assessment of your Portfolio Total: ______/120
Marks
Criteria Level 1 (50-59%) Level 2 (60-69%) Level 3 (70-79%) Level 4 (80-100%)
Knowledge &
Understanding /30
Resume
Professional References
Unit Assignments
Very little knowledge
or understanding
shown with how to
write a successful
resume
Incomplete
Demonstrates little
understanding of the
assignment editing
process and changing
nature of portfolio
Some knowledge or
understanding
shown to writea
successful resume
Partially complete
and somewhat
strong
Demonstrates some
understanding of the
assignment editing
process and
changing nature of
the portfolio
Sufficient knowledge
or understanding
shown with how to
write a successful
resume
Complete and good
thinking in terms of
strong references
Demonstrates
considerable
understanding of the
assignment editing
process and changing
nature of the portfolio
A lot of knowledge or
understanding shown
with how to write a
successful resume
Complete and great
thinking in terms of
strong references
included.
Demonstrates
thorough
understanding of the
assignment editing
process and changing
nature of the portfolio.
Thinking & Inquiry /30
Tell me about yourself
Script and 3 questions to ask
employer are both professional
and applicable to job being
applied to
SMART Goal
assignment is accurate, complete
and appropriatereflection seen
Destination Profile
Not very applicable
Very little thought is
put into the goal,
assignment has
errors, little
reflection.
Completes and
organizes research
with limited
effectiveness.
Somewhat
applicable
Some thought is put
into thegoal,
assignment has some
errors, some
reflection
Completes and
organizes research
with some
effectiveness
Quite applicable and
sufficient
Goal is clear,
assignment has
minimal errors, good
reflection
Completes and
organizes research
with considerable
effectiveness
Very applicable and
relevant
Goal is very clear,
assignment has no
errors, great reflection
Completes and
organizes research
with a high level of
effectiveness
Communication /30
Portfolio format
Is accurate.
Use of Correct spelling, grammar,
punctuation, sentence structure.
Portfolio Guiding Interview
Several errors in
portfolio format. Few
details.
Several errors
Expresses and
organizes ideas with
limited effectiveness
Several errors in
portfolio format.
Few details.
Some errors
Expresses and
organizes ideas with
some effectiveness
Few errors in portfolio
format. Attention to
detail.
Few errors
Expresses and
organizes ideas with
considerable
effectiveness
No errors in portfolio
format. Exceptional
detail.
No errors
Expresses and
organizes ideas with a
high degree of
effectiveness.
Application /30
Information Interview
Questions
Questions have few
accurate elements.
Questions have
some accurate
elements
Questions have many
accurate elements
Questions are entirely
accurate and relevant
~37~

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Designing Your Future full Portfolio

  • 1. An Advocate in the making Welcome to Carrie Lynn Cornell’s Portfolio I'm an advocate of ‘it's not what you are, it's who you are.’ Sia Furler Raymond Cossa GWL30 July 07, 2016
  • 2. ~Table of Contents~ Section#1 ~ Work Experience……………………………………………….. ~1~ Job Advertisement…………………………………………………………………………………………. ~2~ Cover Letter…………………………………………………………………………………………………~3~ Resume……………………………………………………………………………………………………...~4~ References……………………………..………………………………………………………………..… ~5~ Network Contacts…..………..……………………………………………………………………………...~6~ Questions to ask Interviewer………………………………………………………………………………..~7~ Informational Interview Question’s………………………………………………………………………...~8~ Section#2 ~ Certifications……………………………………………………..~9~ Evidence of Excellence Letter of Completion & Food Handler Certification Program – Advanced………………………………..~10~ Expert Customer Service Certificate & Hospitality Orientation Program Certificate……………………..~11~ Ontario Secondary School Diploma & Graduation Picture………………………………………………..~12~ Licenses Smart Serve & Driver’s License…………………………………………………………………...………~13~ Section#3 ~ Volunteer Work………………………………………...………~14~ Reference letters London Canada Day Committee………………………………………………………………………......~15~ Photos from events I helped coordinate Our Missing Friends’ Birthday Balloon Release…………………………………………………….……~16~ The Missing Matter Meetings…………………………………………………………………………..…~17~ Team Shelley’s Ground Search……………………………………………………………………….…. ~18~ London Sun Fest Protest………………………………………………………………………………..…~19~ Shelley’s Merchandise………………………………………………………………………………...…. ~20~ Section#4 ~ Personal Interests………………………………………………~21~ Tell Me about Yourself…..………………………………………………………………………….……~22~ Destination Profile……………………………………………………………………………~23, 24, 25, 26~ S.M.A.R.T. Goals………………………………………………………………………………………...~27~ GWL30 ~ Assignments Unit 1 ~ Activity 3 Interest Summary Worksheet……………………………………………………~28, 29~ Unit 2 ~ Activity 1 Teamwork Analysis Table…………………………………………….……………..~30~ Unit 3 ~ Activity 6 Rights and Responsibility………………………………………………..~31, 32, 33, 34~ Unit 4 ~ Activity 2 Target Your Current Job Search for Your Portfolio……………………………. ~35, 36~ Rubric……………………………………………………………..…...……. ~37~
  • 5. Carrie Lynn Cornell 295 Ashland Ave. London, ON, N5W 4E5 ~ 226-377-0424 ~ carriec1978@gmail.com July 24, 2016 Megan Walker Executive Director London Abused Women’s Centre 797 York Street - Unit 5 London, Ontario N5W 6A8 Dear Ms. Megan Walker: RE: The position for a Radical Feminist Advocate/Counsellor I am applying for the position of the radical feminist Advocate/Counsellor. I feel that I would be a perfect fit for this position as I have the experience of supporting family and friends with abusive situation, I can also say that I spent a few years in an abusive relationship and got out on my own. I found your advertisement on your website, when I was looking for some information to help a friend. I am writing to you about this position because this is something I am very passionate about this subject, and am wanting to learn new ways to help women and to keep them safe. When I was on your website looking up some information for a friend I noticed a job posting for an advocate/Counsellor. I am self-motivated, I have strong communication skills, verbal, written and on a computer. I have experience in handling very difficult situations and conflicts, I am known as a collaborative team member who helps create positive results. I am quick learner and eager to get a job well done I adapt to any situation, and I am also well organized. Please take a look at my resume for any more info that you may be looking for. I look forward to hearing from you and can be reached at 226-377-0424,Thank you so much Ms. Walker for taking the time to look at my resume. Sincerely yours, Carrie Lynn Cornell ~3~
  • 6. Carrie Lynn Cornell 295 Ashland Ave. | 226-377-0424 | carriec1978@gmail.com Objective - Looking to have a career helping other people that cannot help themselves. Education H&R Block course level 1 - H&R Block, London, ON – 2012 Hospitality Orientation Program - London Training Centre, London, ON - 2010 Safe Food Handling certificate, London Training Centre, London, ON - 2010 WHMIS Certificate- London Training Centre, London, ON - 2010 Smart Serve, Certificate London Training Centre, London, ON - 2003, 2010 OSSD- Adult Learning Centre, St. Thomas, ON - 2008 Basic Accounting Certificate- Liberty Tax School, London, ON - 2004 Skills & Abilities ● Self-motivated, confident decision making, good common sense ● Strong communication skills, verbal, written and computer ● Outstanding listening skills ● Experienced handling difficult situations and conflicts, effective negotiator ● Known as a collaborative team member who helps create positive results ● Quick and eager to learn and adapt to new environments ● Uses self-initiative to get things done ● Prepared to take on tasks to ensure smooth business operation ● Able to file folders and do data entry ● Computer Skills ● Follows directions and interprets guidelines conscientiously ● Established cooperative working relationships with co-workers ● Enjoys working in a fast-paced environment ● Maintained an organized, safe place, offered assistance in other areas ● Able to respond effectively in diverse environments ● Worked responsibly in team and independent settings ● Provided support and assistance to coworkers ● Takes pride in doing a job well done Experience Customer Service Professional (CSP) H&R Block Office #52888, London, ON - 2013 Special Event Guide (Kids Zone) - Western Fair Assoc., London, ON - 2004 & 2006 Server (Volunteer) - London Canada Day Committee, London, ON - 2003 Customer Service Rep. /Sales Associate - Dollar Craze, London, ON - 1999 Interview Surveyor Agent - Canadian Facts, London, ON - 1998 Head Cashier/Customer Service Rep - Renaissance Clothing,London, ON - 1997 Store Clerk/Donation Collector - Children’s Fest, London, ON - 1996 Donation Collector - Sun Fest, London, ON – 1996 References available upon request ~4~
  • 7. References Carrie Lynn Cornell 295 Ashland Ave. London, ON, N5W 4E5| 226-377-0424 | carriec1978@gmail.com Mike Robinson Chairperson London Celebrates Canada P.O. Box 27100 Masonville PostalOutlet London, ON, N5X 3W0 http://www.celebratecanada.info/ Denis Lewis Manager H&R Block 608 Dundas Street East London, ON, N5W2Y8 519-438-6151 http://local.hrblock.ca/location/52888 Penny Drake Team Organizer #TeamShelley 226-678-5342 https://www.facebook.com/Team-Shelley-527533620740419/ ~5~
  • 8. Network Contacts Carrie Lynn Cornell 295 Ashland Ave. London, ON, N5W 4E5| 226-377-0424 | carriec1978@gmail.com Mary Duckworth, RSW mary.duckworth@me.com Dylan Liddiard, Graphic Designer Dylan.liddiard@gmail.com Catherine Whyard, Peer madison10105@hotamail.com Rey T. Singh, CSW & Therapist rsinghthesis@hotmail.com 2262366485 (Mobile) Trevor Johnson, Manager of Homelessness Prevention at City of London trjohnso@london.ca Laurel Pickel, Human Resources Coordinator at Middlesex-London laurel.pickel@gmail.com Karen Laverty, Direct Support at Craigwood Youth Services karenl2008@live.ca Megan Walker, Executive Director at London Abused Women’s Centre 519-432-2204 Janice Campbell, Crisis Line Volunteer for Sexual Assault Centre London 519-439-0844 Lisa Widdifield, Research Assistant at Centre for Research & Education On Violence against Women & Children, UWO https://ca.linkedin.com/in/lisa-widdifield-23158415 ~6~
  • 9. Questions To ask an Interviewer 1. What can you tell me about the company culture? 2. Who would I be working with? 3. What would you like to see the person in this role accomplish in their first six months to year on the job? 4. What do you like about working here? 5. Is there anything we haven’t covered or that I can do that would help you with your decision? ~7~
  • 10. Information Interview Questions 1. What kind of training or background is necessary for this type of work? 2. How did you get this job, and what kinds of experience and preparation helped you most? 3. What are your responsibilities in this position? 4. Knowing what you know now, what advice do you have for getting into this work? 5. What personal qualities or abilities, are important for doing well in this kind of work? 6. For you, what part of this job is most satisfying? Most challenging? 7. What qualifications, experience, do you look for when interviewing new people in this field? 8. What advice would you have for someone like me, who is considering this field? 9. Can you recommend another person I could interview like this? When I call him/her, may I use your name? 10. What would my typical duties be for the day? ~8~
  • 12. Letter of completion & FoodHandler Certificate- Advanced Program ~10~
  • 14. Ontario SecondarySchool Diploma & Graduation Picture ~12~
  • 15. Smart Serve & Driver’s License ~13~
  • 17. ~15~
  • 18. Our Missing Friends’ Birthday Balloon Release ~16~
  • 19. The Missing Matter Meetings ~17~
  • 20. Team Shelley’s Ground Search ~18~
  • 21. London Sun Fest Protest ~19~
  • 24. "Tell Me about Yourself" I possess a combination of skills & Experiences that makes me stand out from the crowd. I have what it takes to solve problems and do the job. I am a woman who has been through a lot and have done a lot. I have always been great at being a great listener, and someone who usually knows where to go when in danger and who to call if you need more help. I have always wanted to work with people like me. I started drinking at a young age and quit when I was 16. But then I turned to drugs, I did drugs for 2 years every day. One day I came to the conclusion that I needed to stop, so I woke up in the morning 17 years ago and just never touched that drug again. I had no family support and had to do it all on my own. And that is where all my experience comes from for the career that I am wanting. I want to be an ear & voice for those people that our city has forgotten, and who feel that our city doesn’t care for anymore. I want to show these people that need my help that I am there for them and that I was in the same place as they are and I still got out, I want to help them succeed. I want to make sure that all people are needed and that they do have more to live for even though everything may be gone, I want to make them understand that everyone is important and that they do have a purpose. It has taken me a long time to figure this out for myself, and so I want to show people that everyone’s story does go on that it is only up to them to carry on with their journey. My job experience is almost nil to nothing but my life experience is full of a lot of different experiences. My life has been a lot of obstacles that most people have not even been through and could never imagine, and that’s why I feelthat I could be a great advocate for people that are living through what I have been through. To this day I still deal with a lot of the baggage from my past, so then I can help people get through different problems to help them succeed. Some people that are there to help these people in need don’t actually know what these people are going through they don’t know their frustrations, and that’s where I can help and be their voice for them. These people need some one that is resourcefuland can be a problem solver for them, and can be supportive of what they need help with and I feelthat I would be great at this, I am an outstanding listener and communicator. I still have goals that I want and this job I think would help to get to my other goals. ~22~
  • 25. Advocate “Be a Voice Not an Echo” ― Albert Einstein What skills and interests relate to the occupation?  An interest in helping others  Good with people  Problem-solving skills  Communication skills  Volunteer experience is useful  Able to handle differing opinions  Persuasive  Good with people What qualifications and education are needed to enter this field? No specific or formal educational qualifications are required to be an activist. Activists come from a variety of educational backgrounds. Some have only a high school diploma. Others have a diploma or bachelor’s degree. You are more likely to get paid work if you have some post- secondary education in a field related to your area of interest. Howand where can you acquire the qualifications and education needed? Volunteering with activist organizations will give you a chance to prove your dedication and develop relevant skills and experience. You should enjoy speaking out on issues and debating in a public forum. You should also be comfortable “going against the grain”. As an advocate for a particular group of people or idea, you have to defend your viewpoints very well in order to sway public opinions. Sometimes volunteer positions can lead to paid work. What kind of on-the-job training or continuing education might be involved in this destination? For this destination your on-the-job training would come from the leader of the group, they would train you on what your core tasks,as for the continuing education you can get a degree or attend rallies and demonstrations. You will learn new things every day, when you read the paper,or blogs online, or even just word of mouth. What Labour market information affects the choice ofthis occupation? Is the demand for this occupation increasing,decreasing or stable? I feelthat everyone in their own way is an advocate,and when there is a cause there is a reason so I would have to say that this career is stable or even increasing, with more people standing up for their rights. What future work trends might impact this occupation? I don’t think there are any work trends that impact this occupation, the only thing would be if no one needed help, which will never happen because everyone needs help at least once in a lifetime. I wish there were more paying jobs, but employment opportunities are rare. There are lots of volunteer positions, though. I expect this won’t change. ~23~
  • 26. What three other occupations are related to this field ofwork?  Community Worker  Politician  Media Reporter What alternative work styles may be possible with this occupation? Being an advocate means being flexible, because every cause is different and you are never fighting for the same thing, your causes change. So your alternative work style changes to adapt with the cause you are fighting for. What health and safety issues are the most important when considering this occupation? Although this kind of work can be very rewarding, it can also be emotionally draining. It can also be pretty tough work psychologically, and sometimes physically as well. Volunteers often spend a lot of time on their feet canvassing for support, or attending demonstrations in all kinds of weather. What aspects ofworkplace legislation must be considered? I feelthat for this career choice that the aspects of workplace legislation would be considered the same as in any other occupation. ~24~
  • 27. Is there union involvement? Howdoes that affect your choice? No, there is not a union involvement. A union is a group of advocates that fight for their colleagues. This does not affect my choice at all. What ethical decisions might be important or necessary in this occupation?  Respect for the Dignity and Worth of People  Be a voice not an echo  Be a service to Humanity What are three other important pieces ofinformation you need to knowabout this occupation?  Activists raise awareness about social, political, or environmental issues, and work to bring about change.  Activists would be well-suited for public policy development with a government.  Don’t even think about working in this area unless you have a sense of outrage and a passion about some issue. But even the passion isn’t enough. You’ve also got to do your homework. You’ve got to know your facts. No one’s going to listen to you if you really don’t have the factual information to back it up. ~25~
  • 29. S.M.A.R.T. Goal Specific: What: My goal is to be an Abuse / Crisis Counsellor that helps abused women. Where: I would be accomplishing my goal in London, Ontario, at a Women’s Abused Centre. When: I am really hoping to have this accomplished with in the next 5 years. Why: The reason I am wanting to accomplish this goal is to help women in abusive situations, because I have been in abusive situations. How: This goal can totally be accomplished, some hard work and learning. Measurable: Any one of these can get me to my goal:  Counselling Certificate Program.  Complete at least a Degree or Diploma in an area such as Social Work, Social Services, or Psychology.  Master’s Degree in Social Work (MSW) or a related area such as Clinical Psychology. Achievable: I feelthat my goal is achievable, if I go to a Counselling Certificate Program first. Then when I have accomplished that goal then I can move on to my next goal to get the Degree. Which will boost my worth, and then I will be able to reach the main goal and have a Master’s Degree in Social Work (MSW) Realistic: I feelthat my goal will tie into my life, as I have lived the life that these women live now. I feelthat I will be able to accomplish this, and that in the future I will feelaccomplished Timely:  Counselling Certificate Program I would estimate this would take me possibly a year or two depending on the program.  Degree in Social Work, Social Services, or Psychology. This will take approximately 1 year and 2 months.  Master’s Degree in Social Work (MSW). You can receive your MSW within 1 to 3 years,depending on what past education you have. ~27~
  • 30. Unit 1: Know Yourself Activity 3: My Skills and Interests Interest Summary Worksheet Step 1: In this unit, you have reflected on your personality,values and skills and organized them into six clusters. Please transfer your top five (the five items that you like the most or that are most similar to you) from each of the exercises to the chart below. Please check which cluster area they belong to and total the number below. You may find that you have dominant interest cluster(s) that emerge as one, two or perhaps three letters will have more checks than others. In other words, natural career clusters will form. My Top 5 Personality Characteristics R I A S E C 1. Self-Reliant * 2. Independent * 3. Friendly * 4. Understanding * 5. Organized * Sub-total number of * for each column of characteristics 1 1 2 1 My Top 5 Values R I A S E C 1. Have personal control over my life & lifestyle * 2.Be involved in helping others directly * 3.Be able to get ahead rapidly * 4.Carry out responsibilities and meet requirements * 5.Complete work where attention to detail is required * Sub-total number of * for each column of values 1 1 1 2 My Top 5 Skills R I A S E C 1.Evaluate, asses,test,appraise, diagnose or reason * 2.Research,investigate, read or interview * 3.Account, budget, program or systematize financial data * 4.Attend to detail, copy, inspect or transcribe * 5.Organize, file, update, categorize or arrange information * Sub-total number of * for each column of skills 2 3 Total for all sections 1 3 1 3 1 6 ~28~
  • 31. Step 2: Review the six Holland Themes in the content section of the activity. Consider which ones are most similar to you based on your scores from the exercises and your thoughts when viewing the Holland Theme descriptions. Complete the section below to help you create a summary listing for this section. # Holland Theme Potential Educational or Occupational Options of Interest to Me 1 Conventional I love going to school and learn my main learning is math, and science and would love to be a lab assistant or someone who does a lot of researching that’s if I had to work at desk job. 2 Investigative This is kind of the same way as #1 I love math and science and I rather do things alone then in a big group. 3 Social For this area I am no good with being very social face to face but am very social on line. So maybe something to do with social media would be fun. ~29~
  • 32. Unit 2: Interact with Others Activity 1: Teamwork Skills Teamwork Analysis Table ~30~ Team or Group Reasons for Success Reasons for Lack of Success H&R Block Course The teacher was amazing and he really loved his job. But he wasn't organized, which made the class unorganized H&R Block Customer Service The manager of my office was very well organized and our days would go smoothly London Canada Day Committee Everyone was very fun and up lifting and very helpful Woodward Group Home for Girls The staff there were very loving and caring Needed more structure and things to do. Food Handler Certification Program The teacher was very well organized and well spoken Smart Start for Babies Everybody was so inviting, and we learned a lot of new things GWL30 Designing your own Future Teacher is very straight forward and teaches great Team Shelley We are all mutual friends with Shelley who went missing so we all get a long We don't have the right resources to help find our friend Anger Management I learned ways to deal with my anger Sometimes my anger is so bad that those ways don't work. Canadian Facts Everyone there was rude and ignorant and was a horrible place to work
  • 33. Unit 3: Explore Opportunities Activity 6: Rights and Responsibilities Questions / Notes about Health and Safety Assignment #1 Thing 1: What are the top five causes of injury to young workers? Top 5 causes of injury to young workers is: 1. Struck against, struck by an object 2. Overexertion 3. Falls 4. Bodily reaction excluding overexertion’s and repetitive motion 5. Caught in or compressed by equipment or objects Thing 2: Give one example of each of the following hazards: Chemical: Liquids like cleaning products,paints,acids and solvents Physical: Unguarded moving machinery parts like saw blades and conveyorbelts Biological: Blood and body fluids Ergonomic: Poor workstations and chairs Thing 3: What are the three rights that the Occupational Health and Safety Act gives every worker?  You have the Right to Know You have the right to know the hazards in your job. Your employer or supervisormust tell you about anything in your job that can hurt you. Your employer must make sure you are provided with the information you need so that you can work safely.  You have the Right to Participate You have the right to take part in keeping yourworkplace healthy and safe. Depending on the size of the company, you can be part of the Joint Health and Safety Committee (JHSC, or be a Health and Safety Representative.  You have the Right to Refuse Unsafe Work If you believe the job is likely to endanger, you can refuse to do it in most situations. ~31~
  • 34. Thing 4: Who has to make sure that health and safety training is given to you? Who is expected to always work safely and not fool around? Employers: Are the ones who make sure that required health and safety training is given to you. Workers: Need to always work safely and not fool around Thing 5: What is PPE? What are two examples of PPE? (PPE) is Personal Protective Equipment. Some examples are:  Hard hats and safety boots are required at all construction sites and may be required in factories.  Safety glasses and dust masks are required when working on many different types of machine.  Suitable protective gloves are required in workplaces that deal with biological hazards chemicals.  Hearing protection is required in noisy workplaces. Thing 6: What are the first two steps you must take in case of any injury or illness at the workplace?  Get first aid treatment right away.  Tell your boss about any injury as soon as possible, no matter how small. Thing 7: Who’s the first person you should speak to if you have workplace health or safety concerns or questions? Your supervisor(boss)is the first person you should see.By law, your employer is responsible for yourworkplace health and safety,including making sure you know about the hazards in your job. ~32~
  • 35. Questions about the Employment Standards Act: Assignment #2 a) What is the Employment Standards Act? To whom does it apply? What is the purpose of this Act? The Employment Standards Act (ESA), is a law that sets minimum standards forfair workplace practices in Ontario. If you work in Ontario, you are probably protected by the ESA. But it will not cover federal employees and a few employees in other special categories. There are some exceptions and special rules for some workers under the law. I feel the purpose of this act is to keep an average goal for all employees so owners cannot take the average worker for granted. b) Under normal circumstances, what is the maximum number of hours a person can work in one week? The max number of hours that a person can work in one week is 48 hours,Employees can agree to more hours but boss needs to have it in writing, and if its more than 60 hours, the agreement will need to be approved by the Director of Employment Standards. c) What is the present minimum wage? The present minimum wage:  General Minimum Wage is $11.25 per hour  Liquor Servers Minimum Wage is $9.80 per hour  Hunting and Fishing Guides Minimum Wage is $56.30 Rate for working less than five consecutive hours in a day or $112.60 rate for working five or more hours in a day whether or not the hours are consecutive  Homeworkers Wage is $12.40 per hour d) What is the minimum wage for a student? Student Minimum Wage is $10.55 per hour E) When is overtime paid? At what rate? Most employees must be paid overtime pay after 44 hours of work each week. The overtime rate must be at least 1½ times the regular rate of pay. f) How much vacation pay are most employees entitled to? Most employees earn at least 2 weeks of vacation time after every 12 months of employment. Employees are entitled to be paid at least 4% of their total wages earned as vacation pay. g) What benefits are pregnant women entitled to? Eligible employees are entitled to take 17 weeks of Pregnancy Leave and 35 weeks of Parental Leave (if they have taken Pregnancy Leave). All other eligible parents,including pregnant employees who don't take Pregnancy Leave, can take up to 37 weeks of Parental Leave. These are unpaid, job-protected leaves. h) When must an employer give notice to an employee who is being terminated? An employer must give an employee advance written notice, or termination pay instead of notice, or a combination of both, if the employee has been working continuously for 3 months or more and his or her job is terminated. The amount of notice or pay depends on how long the employee has been working for the employer and the number of employees being terminated in a 4-week period. Employees can't be punished for claiming their rights Employers cannot intimidate, fire, suspend,orotherwise punish an employee, or threaten any of these actions because the employee asks for or asks about their ESA rights. If this happens,contact the Ministry of Labour. ~33~
  • 36. Workplace Ethics Notes: “Done with class” Assignment #3 CASE STUDY #2: Emily works in Quality Control. Once a year, her supervisorgives away the refurbished computers to the local elementary school.No specific records are kept of this type of transaction and Emily really needs a computer for her son who is in college. Her supervisorasks her to deliver 12 computer systems to the school. 1. Identify the issue/problem. She wanted a computer for her son. 2. List the facts with the most bearing on the decision. There were no records of how many computers were being given to the school. 3. Identify people potentially impacted. How? The students,the teachers,and the schoolin a whole, and also the supervisor. The students,teachers and the schoolwill be short a computer, and the supervisorwill be saw as someone wh o does not follow through on promises. 4. What would each affected person want you to do? Not take it and ask the supervisorif all computers were promised or if she can have one for her son who is going to college. 5. List alternatives and identify best/worst case scenarios. Who would be harmed and how? Any values that you would be compromising, automatic reasons why a decision may not work (laws, policies, etc.) Are there legal issues to be considered? There are legal issues if Emily was to take the computer without asking. If she was to take the computers, it could be classified as stealing and she could be charged. The students and the schoolwould be short a computer so a child could be left out. The supervisorcould be looked at as a liar Emily could be charged or even possibly lose her job. 6. DECIDE. What is the best thing that can happen once you make the decision? What is the worst thing that can happen? If Emily was to ask the supervisorif she could have a computer for her son,the best outcome would be that he would say yes no problem and the worst case is that he says no because the schoolknows that there are 12 computers coming. ~34~
  • 37. Unit 4: Prepare for Action Activity 2: Job Search Target Your Current Job Search for Your Portfolio List of all jobs: Occupational Therapist Electrical Electrician Facilities Maintenance Technician Receptionist Cook at Crabby Joes Customer Service and Sales at Discount Aircraft Maintenance Program/Tech Records Specialist Job #1  General Description They are looking for a part-time receptionist for Windermere on the Mount retirement home, to respond to incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, and be a representative of Revera.  The most important REQUIRED & PREFERREDQualifications  Above average interpersonal, oral and written communication skills;  Previous experience in reception is considered an asset;  Must exhibit professional and polished telephone manner;  Ability to handle multiple tasks at once, work under pressure,and meet deadlines;  Highly organized and detail focused;  Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail);  Current (within 6 months) Vulnerable Position/Sector Screening (VPS).  Information from the company’s website that you might considerwhen applying i.e.: company goal, mission statement, values etc.  Helping seniors’ live life to the fullest  Their core values are the foundation of their company and set the standard for everything they do.  Core Values Are Respect,Integrity, Excellence and Compassion. ~35~
  • 38. Job #2  GeneralDescription Discount Car and Truck Rentals is a Canadian owned and operated company. They are a renowned industry leader with over 300 offices across Canada and Australia. They are looking for someone that is a career focused individual with a competitive spirit and passion for sales.  The most important REQUIRED & PREFERREDQualifications  Minimum of one year of customer service, retail or sales experience preferred  Valid driver’s license and clean driving record  Able to multitask in a fast paced environment  Energetic and sales driven  Excellent communication skills  Passion for customer service  Bondable  Career focused  Information from the company’s website that you might considerwhen applying i.e.: company goal, mission statement, values etc. The benefits to working for this company are:  Bonus program based on individual sales  Career advancement opportunities  Discounted rates on car and truck rentals  Immediate enrolment in the Discount Incentive program giving you discounted rates on home and auto insurance, clothing, sporting events and more  Ongoing training program to give you the tools you need to succeed ~36~
  • 39. Assessment of your Portfolio Total: ______/120 Marks Criteria Level 1 (50-59%) Level 2 (60-69%) Level 3 (70-79%) Level 4 (80-100%) Knowledge & Understanding /30 Resume Professional References Unit Assignments Very little knowledge or understanding shown with how to write a successful resume Incomplete Demonstrates little understanding of the assignment editing process and changing nature of portfolio Some knowledge or understanding shown to writea successful resume Partially complete and somewhat strong Demonstrates some understanding of the assignment editing process and changing nature of the portfolio Sufficient knowledge or understanding shown with how to write a successful resume Complete and good thinking in terms of strong references Demonstrates considerable understanding of the assignment editing process and changing nature of the portfolio A lot of knowledge or understanding shown with how to write a successful resume Complete and great thinking in terms of strong references included. Demonstrates thorough understanding of the assignment editing process and changing nature of the portfolio. Thinking & Inquiry /30 Tell me about yourself Script and 3 questions to ask employer are both professional and applicable to job being applied to SMART Goal assignment is accurate, complete and appropriatereflection seen Destination Profile Not very applicable Very little thought is put into the goal, assignment has errors, little reflection. Completes and organizes research with limited effectiveness. Somewhat applicable Some thought is put into thegoal, assignment has some errors, some reflection Completes and organizes research with some effectiveness Quite applicable and sufficient Goal is clear, assignment has minimal errors, good reflection Completes and organizes research with considerable effectiveness Very applicable and relevant Goal is very clear, assignment has no errors, great reflection Completes and organizes research with a high level of effectiveness Communication /30 Portfolio format Is accurate. Use of Correct spelling, grammar, punctuation, sentence structure. Portfolio Guiding Interview Several errors in portfolio format. Few details. Several errors Expresses and organizes ideas with limited effectiveness Several errors in portfolio format. Few details. Some errors Expresses and organizes ideas with some effectiveness Few errors in portfolio format. Attention to detail. Few errors Expresses and organizes ideas with considerable effectiveness No errors in portfolio format. Exceptional detail. No errors Expresses and organizes ideas with a high degree of effectiveness. Application /30 Information Interview Questions Questions have few accurate elements. Questions have some accurate elements Questions have many accurate elements Questions are entirely accurate and relevant ~37~