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English Communication
Welcome to ENGC 1404
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2
Week
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Topics Week
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Topics
1. Ice-Breaker Speech 8. Job Interviews
Asking for Directions or Information 9. Job Interview Continued
2. Giving Suggestions or Advice Work-Related Values
How to Describe an Object 10. Work-Related Values Continued
3. How to Describe Your Hometown 11. Positive Thinking
4. How to Describe a Person 12. Planning
How to Describe Your Job or Someone’s Job 13. Talking about Cooperative Training
5. Similarities and Differences 14. Discussions and debates
How to Describe a Day or Routines Fixing problems
6. Success and Skills ( Hard and Soft skills) 15. Job Interviews (revision)
Being Positive (revision)
7. More on Soft Skills 16. Final Examination
ENGC 1404 Table of Contents
Breaking the Ice
Ice Breaker Speech/Introducing Yourself
3
Ice Breaker Speech/Introducing Yourself
Questions & Complete Answers
•What’s your name?
•How old are you?
•What do you do?
•Where do you come from?
•What is your town / village famous for?
•What is the population of your town / village?
•What does your father do?
•What does your mother do?
4
Put your responses together
• My name is -------------------. I am 22 years old / I was born in
1990. I am a student. I come from Dammam. It is famous
for shopping centres. My father’s name is Mr. ---------. He is
an engineer. My mother is Mrs.------------. She is a teacher /
housewife. I have a brother and a sister. My brother is an
accountant and my sister is an office assistant. My hobbies
are listening to music and playing tennis.
5
Put your responses together
(continued)
• My ambition is to become a famous scientist / manager / an
industrialist. I need to work hard to achieve my goals. My
strengths are commitment and hard work / making friends
and building bridges.
6
Sample
My name is Badr Mohamed. I was born in 1991,
which means I am 21 years old. I am from Miami,
Florida, which is located in the south-eastern part of
the United States. Miami is famous for tourism and
nice beaches. I study IT at Miami Community College.
My father’s name is Mr. Omer Mohamed. He is a
supervisor at a manufacturing company in my city. My
mother is an accountant at a high school. I have two
brothers and a sister. My older brother is an assistant
manager while my other brother is a computer
programmer. My sister is a high school student.
7
Sample (continued)
After I complete my studies, I plan to get a job at
a company in Florida. Two years after that, I would like
to enroll at a university because I want to get a
master’s degree in my field. I also plan to own a house.
After I go back to work, upon completing my graduate
degree, I will start saving money so I can buy a house
within five to six years.
I like surfing, jogging and reading. In addition, I
enjoy rock climbing and riding mountain bikes. Finally,
I am friendly, smart, punctual and hardworking.
8
Asking for Directions or Information
• How do you ask someone for directions?
Let us say that you are new to JTI and don’t know how
to get to the MPH from the Main Gate.
You: Excuse me! Could you tell me how to get to the
new MPH?
Fahad: Surely. Turn left and go straight. The MPH
is about 300 meters away, on your right.
You: Thank you very much.
Fahad: You’re welcome.
9
Asking for Directions
• You are at the JTI Main Gate and want to
know how to get to the Jubail-Dammam
highway:
You: Excuse me sir! Could you tell me how to get
to the Jubail-Dammam highway, please?
Sam: Surely. Turn left and go straight. At the
second traffic light, make another left
turn. Keep going until you cross two more
traffic lights.
10
Asking for Directions
When you get to the third light, make a
right turn. About 200 meters from there,
you will see a sign that reads “To
Dammam.” Turn right and keep going.
You’ll see the highway straight ahead.
You: I appreciate your help.
Sam: My pleasure.
11
Asking for Information
Example
You: Excuse me, Mr. Badr! What do I need
to do to get good marks on my tests?
Mr. Badr: You should study hard, do your
homework everyday, and ask
questions if there’s something you
don’t understand.
You: Thank you very much, Mr. Badr.
Mr. Badr: You’re welcome.
12
Giving Suggestions/Advice
Example 1
•Your friend wants to buy a used car. How
would you present your suggestions/advice?
Response:
•I think the most important thing is to be patient
because buying a used car can take a lot of time.
•It would be a good idea to visit some of the
13
Giving Suggestions/Advice
used car dealerships in Dammam and become
familiar with the prices of vehicles you are
interested in.
• I also recommend that you talk to friends and
family members and ask if they know anybody
who has a good car for sale.
• Before you buy a car, I advise you to take
someone who knows about cars with you.
Note: advise (v) advice (n)
14
Giving Suggestions/Advice
Example 2
•Your friend tells you that he spends a lot of
money, and asks for suggestions.
Response:
•Have you considered a budget? It would be a
great idea if you develop a monthly or weekly
budget and stick to it. I believe that would help
you manage your finances much better.
15
Giving Suggestions/Advice
• Your friend is looking for a job after
graduating from JTI. He asks for your
suggestions on the best ways to search and
apply for jobs.
• _________
• _________
• _________
16
How to describe an object?
• Name the object
• Name its class / shape / size / color
• Say what it is used for
• Say whom it is used by
• Name the parts it is made up of
• Say how the parts are connected
• Say what it is made of
• Say how much it costs
• Emphasize its importance in one sentence
17
How to describe your hometown
Include the following:
•Whether it is a village, town or city
•Where it is located (in which province, for example)
•How far it is from a well-known place
•Its area in square kilometers
•Its population
•What it is famous for.
•Whether you like your village / town and why
18
My City
My name is Sami Fareed. I am from Alexandria,
which is located in the north central part of Egypt. My
city stretches about 32 kilometers on the coast of the
Mediterranean Sea. Alexandria is about a three-hour
drive from Cairo. The population of my city is about 4
million. Alexandria is famous for nice beaches and
tourism. So many people come to my city to enjoy a
nice vacation. You have
probably heard that people
of Alexandria are friendly
19
My City (continued)
The weather in my city is moderate in the
summer and slightly cold in the winter. I like
Alexandria very much because my family and friends
live there. I have also lived there my whole life. One of
the many other things I like about my city is convenient
transportation. The city has an excellent bus and train
system, which saves you a lot of time. In addition, it
has many museums and ancient sites.
Finally, if you haven’t been to Alexandria, I hope
you get a chance to visit it in the near future. It will be
an unforgettable experience.
20
How to describe a person
Include the following:
•What he does
•Where he comes from
•Where exactly he lives( in an apartment on ---street)
•Describe his / her physical appearance
•Age
•Single / married
•How many children he has, if married.
•Nature / personality / special qualities
•Hobbies (if any)
•How long you have known him for
21
How to describe your job or
somebody’s job
•Indicate what your job is and where you work.
•Location of the company/organization
•Person you work under
•Number of colleagues
•Time you start/finish work
•Describe your duties and responsibilities
•Week-end (how many days off)
•Say to what extent you like your job.
•Mention your future plans.
22
My Job
My name is Quincy Jones. I am from Australia. I currently
teach at the English Department of Jubail Technical Institute in
Jubail Industrial City. The city is located in the eastern region of
Saudi Arabia. I have worked for JTI for about four years. My
boss’s name is Dr. R.J. George.
I work with twenty other instructors who come from
various countries. I really enjoy working with colleagues from
different parts of the world. I get to know about many countries
as I speak with each colleague about his culture. It is also a
fantastic opportunity to establish lasting friendships.
23
My Job (continued)
I have a five-day working week (Saturday-Wednesday). My
working day starts at 7:00 a.m. and usually ends at 4:00 p.m.
However, I generally stay in my office later than 4:00 p.m. to
take care of additional work-related responsibilities. I teach a
variety of English classes, such as ALL-STAR, Computer Assisted
Language Learning (CALL), and English Communication. I enjoy
my work very much because I like to teach and share my
experience with students.
In summary, I plan to continue teaching at JTI for more years
to come. As I do so, I also plan to attend more seminars and do
other professional development activities. Finally, I find my
work at JTI both enjoyable and rewarding.
24
Similarities between tools,
machines, persons, places, etc.
Talk about the similarities between:
1.a desktop computer and a laptop computer
2. You and your friend
3. Jubail and Dammam
25
Similarities
• A Toyota Camry and a Toyota Corolla
• The high school you attended and JTI
• Jarir and Extra
26
Differences
• A Toyota Camry and a Classic Caprice
• A computer and a calculator
• Two of your friends or classmates
• Riyadh and Jeddah
• JIC and JTI
• Lebanese food and Saudi Arabian food
27
Similarities and Differences
• You and your friend
• A mobile phone and a an office telephone
• Egypt and Saudi Arabia
• Jubail and Yanbu
• Solar energy and oil
28
Describe
• Describe your first day at JTI.
• Describe your routine.
• Describe what you do on weekends.
• Describe how spent your summer vacation.
29
Safety
• What should you do to ensure safety at
home?
• What should you do to ensure safety at work?
• What should you do to be a safe driver?
30
Success and Skills
• Think about a some of the successful people
you know personally. What makes them
different from other people? List the skills they
have and talk about those skills.
• ________
• ________
• ________
• ________
31
Success and Skills
 A person needs two main types of skills to
succeed in professional life:
 1. Technical skills:
The skills you learn in your major are
examples of technical skills:
• welding skills
• machining skills
• using computers
• typing 32
Success and Skills
 2. Soft skills:
Soft skills are non-technical skills (personal
qualities), such as:
• Having strong work ethic
• being punctual
• being a team player
• having a positive attitude
• possessing good communication skills
33
SOFT SKILLS
Talk about why each of the following personal
qualities is important for success at work?
•1. Having strong work ethic
34
1. STRONG WORK ETHIC
• A person with strong work ethic values his
work/job.
• A person with strong work ethic is dedicated
to completing his assignments regardless of
the circumstances.
• Such person always tries to do his best.
• Such person takes pride in his work.
35
SOFT SKILLS
 2. Being punctual
http://www.mindtools.com/pages/main/newMN_HTE.htm
36
2. PUNCTUALITY
• A punctual person comes to work on time and
doesn’t leave until the end of the working day.
• A punctual person completes work on time.
• A punctual person values time and respects
appointments as well as other commitments.
37
SOFT SKILLS
 3. Having a positive attitude
38
3. POSITIVE ATTITUDE
• A person who has a positive attitude looks at
the positive side of things.
• A person who has a positive attitude does not
spend much time on things he cannot change.
• A person who has a positive attitude is
optimistic that things will get better.
• A person who has a positive attitude is
pleasant when interacting with others.
39
SOFT SKILLS
 4. Being a team player
40
4. TEAM WORK
• A team player works well with colleagues and
supervisors/managers.
• A team player knows that everybody within
his company or organization has to work
together to achieve goals.
• A team player is willing to help colleagues
when they need help.
• A team player is flexible and open-minded.
41
SOFT SKILLS
 5. Possessing good
communication skills
42
5. GOOD COMMUNICATION SKILLS
• A person who has good communication skills
is able to express himself clearly and
concisely.
• A person who has good communication skills
knows what to say and what not to say.
• A good communicator understands people
and respects their feelings.
• A good communicator works hard to improve
his language skills and presentation skills.
43
6. TIME MANAGEMENT SKILLS
• A person with good time management skills is
organized; he uses his time well.
• Such person prioritizes his work
and completes assignments based
on good planning.
• Such person does not waste his
time on unnecessary things. http://www.mindtools.com/pages/
44
7. PROBLEM-SOLVING SKILLS
• People with good problem solving skills are able to
solve problems effectively.
• They also do their best to prevent
problems from occurring.
• They discuss any concerns with
their supervisors and team members.
http://www.mindtools.com/pages/main/new
45
8. SELF-CONFIDENCE
• A confident person trusts his skills/abilities, and
handles his work effectively.
• A confident person is calm in stressful situations.
• A confident person contributes to the success of his
company or organization.
• A confident person is humble and respectful.
46
9. FLEXIBILITY/ADAPTABILITY
• A flexible person is able to accept and adapt to
changes in the workplace, such as new managers,
programs, etc.
• A flexible person is able to change his way of thinking.
• A flexible person adapts to new ideas and new ways of
doing things.
• A flexible person is capable of improving himself and
progressing in his career.
47
10. THE ABILITY TO ACCEPT AND
LEARN FROM CRITICISM
• People with this skill admits to themselves that they
do not know every thing.
• They accept feedback/criticism because that helps
them to become better at work and otherwise.
• They continue to learn and grow at the professional
and personal levels.
48
11. WORKING WELL UNDER PRESSURE
• People who work well under pressure reduce the level
of stress they feel and manage to stay calm.
• They manage their time well.
• They meet deadlines and do
their best in stressful situations.
• They are self-disciplined and
organized.
http://www.mindtools.com/pages/article/newTCS_90.htm
49
Job Interviews
Introduction:
As an applicant, and before you go to a job interview, you certainly
need to gather information about the company at which you are going to
have the interview. To do so, you should talk to people who work there
and do an on-line search.
You also need to know the exact location of the company and how long
it’ll take you to get there early. Arriving late for an interview can cause
you to lose the position you are competing for. The following is a sample
interview that gives you an idea of what to expect:
Interviewer: Mr. Fahad (who is a manager)
Interviewee: Amer (a job applicant)
50
Sample Job Interview
Mr. Fahad: Good Morning Amer! How are you doing?
Amer: I’m doing well Sir. How are you?
Mr. Fahad: I’m doing well. Tell me about yourself, Amer!
Amer: Surely, I studied Instrumentation Technology at
Jubail Technical Institute (JTI), and graduated
about month ago, after successfully completing my
studies.
Mr. Fahad: Tell me about some of the things you liked about
JTI?
Amer: I liked a lot of things about JTI. As examples, I
enjoyed receiving instruction from highly trained
instructors, training in modern workshops, and
making friends.
Note to students:
Don’t say anything negative about JTI or your previous employer because
that will give the interviewer a negative impression about you.
51
Sample Job Interview
Mr. Fahad: Tell me about your experience in instrumentation
technology?
Amer: I received excellent theoretical and practical training at
Jubail Technical Institute. I spent a lot of time doing
hands-on training at the workshops. I also successfully
performed tasks closely related to the position I am
interviewing for now, such as … and ...
Note to students:
If you say you don’t have any experience, that gives the interviewer the impression that you
either don’t care about the job, or lack good communication and critical thinking skills.
Mr. Fahad: Good! How would describe yourself?
Amer: I’m a responsible person who is dedicated to hard work,
getting along my managers as well as people I work
with, and gaining more experience at the personal and
professional levels.
52
Sample Job Interview
Mr. Fahad: That’s good. Do you have any family members or
friends who work for our company?
Amer: A friend of mine works for your company. His name is
Abdullah.
Mr. Fahad: What kind of salary do you expect?
Note to students:
This question can be a tricky one.
Please pay close attention to how Amer answers it.
Amer: To be honest, I don’t know what salary to expect? Could
you please tell me how much the job pays?
Mr. Fahad: The salary depends on qualifications and other factors.
The salary we offer new employees varies accordingly.
Amer: I see. Thank you for the clarification.
53
Sample Job Interview
 Mr. Fahad: I don’t have more questions for you. Do you have any
questions?
 Amer: Thank you for the opportunity to ask. I was curious
what kind of benefits the job offers in addition to the monthly
salary?
 Mr. Fahad: We offer our employees medical insurance, paid annual
vacation, as well as professional and personal
development.
 Amer: Thank you very much for the great information.
 Mr. Fahad: Thank you for coming to the interview, Amer. I have
more people to interview. We’ll call you if we decide to
hire you.
 Amer: I appreciate your time, Mr. Fahad, and look forward to
hearing from you about the position. Thank you very
much. Have a great day!
 Mr. Fahad: You too, Amer!
54
Job Interviews Discussion
• What other questions can you expect at a job
interview? List the questions?
Sample questions:
 Why should I give you the job?
 What do your friends say about you?
• Answer each question as though you are at an actual
job interview.
• What if the interviewer asks you about your plan for
the future? How do you answer the question without
jeopardizing your chance of getting the job?
55
After the interview
What do you do after the interview?
Send a thank you email or letter to the interviewer
and indicate that you look forward to hearing from him.
Because a representative of the company may call to
ask additional questions, you should prepare for those
ahead of time so you are not caught by surprise.
Should you continue to apply for jobs elsewhere?
Why?
56
Congratulations!
• Two weeks after the interview, a representative of the
company, at which you had the job interview, called
and informed you that you got the job.
• The representative also asked you to come for an
orientation about the company products, your job
responsibilities, job benefits and other things.
• All of a sudden, it hits you that you are no longer a
student. You are now a professional!
• What work-related VALUES do you need to have?
57
Work-Related Values
• Your supervisor expects you to possess certain
personal values (ethics) that are essential for all
employees.
• The following are examples of work-related values:
1. Professionalism
2. Loyalty
3. Honesty
4. Reliability
5. Initiative
• You can remember them as PLHRI.
58
Work-Related Values 1.PROFESSIONALISM
A professional is someone who
•is a specialist at what he does for a living
•is a responsible and productive person at work
•conducts himself in a respectable manner
•acquires new skills in his specialty as well as other areas
related to his job.
59
Work-Related Values 2.LOYALTY
As an employee, you need to be loyal to your employer.
•A loyal employee is sincere. He does not do anything
that hurts the company/organization he works for.
•A loyal employee does his best to protect the
organization from harm, such as a bad reputation.
•A loyal employee works hard with others in the
company to ensure that it flourishes.
60
Work-Related Values 3.HONESTY
• An honest employee is someone who does not lie; he
is trustworthy.
• If he makes a mistake, he admits it.
• He holds himself accountable for what he does, which
means he does not blame others for his mistakes.
• An honest employee has a lot of respect for himself.
• You can always depend on an honest person.
61
Work-Related Values 4. RELIABILITY
• A reliable employee is someone whose supervisor and
colleagues can depend on to do his share of work.
• A reliable employee does not require constant
supervision by his boss because he is dependable.
• A reliable employee is someone you can depend on.
• A reliable employee is responsible and organized.
62
Work-Related Values 5.INITIATIVE
• A person who has initiative is productive.
• Such person knows what he should do next; he
completes work assignments based on priorities.
• A person who has initiative troubleshoots to avoid
problems and bottlenecks at work.
• Such person addresses obstacles/problems with his
boss and suggests solutions as required.
• A person who has initiative is energetic, self-directed
and self-motivated.
63
Work-Related values Discussion
• If you owned a company, would you want your
employees to have the work-related values mentioned
above? Why?
• What if an employee who has excellent work-related
values asks for a promotion? Would you promote
him?
• How successful would the company be if your
employees didn’t have these values?
64
Positive Thinking
What is positive thinking?
Some people say that positive thinking is
• hoping; trying;
• being optimistic, determined;
• making plans; acting as though nothing
problematic is happening
65
Positive Thinking
For others, positive thinking is
• getting on with it;
• not being negative, or not talking about the
possibility of losing;
• putting on a smiling face.
Therefore, it depends on who you ask.
66
Being Positive
What does it mean to “be positive”?
• It means thinking about the good side of a life
experience,
• Keeping a balanced way of thinking,
• Learning from such an experience, and
• Keeping a positive attitude.
67
Positive Thinking
Do we have a choice?
Yes, we do:
• We can choose to be positive or negative about a
life experience.
• Instead of being too angry about a certain
experience, we can try to think about the positive
side(s) of the experience.
68
Why is it important to
be positive?
• It allows you to be in a good mood.
• It enables you to use your energy positively.
• It makes you more productive and more pleasant
to be around with.
69
What do you think?
Can you be positive?
• Yes, you certainly can.
• The following story shows you how to become a
positive person.
70
You have
two choices
You Have Two
Choices
71
You have two choices
A Short Story
Jerry is the manager of a restaurant. He’s always in a
good mood. When someone would ask how he was
doing, he would always reply: “If I were any better, I
would be twins!” Many of the waiters at his restaurant
stopped working there when he changed jobs. So they
followed him around from restaurant to restaurant.
72
You have two choices
Do you want to know why?
Jerry was a natural motivator.
If an employee was having a bad day, Jerry was always
there, telling him or her how to look at the positive side
of the situation. Seeing this style really made me
curious, so one day I went up to Jerry and asked him:
73
You have two choices
•“I don't get it! No one can be a positive person all the
time. How do you do it?”
•Jerry replied, “Each morning I wake up and say to
myself, I have two choices today. I can choose to be in a
good mood or I can choose to be in a bad mood.
74
You have two choices
• I always choose to be in a good mood. Each time
something bad happens, I can choose to be a victim or
I can choose to learn from it. I always choose to learn
from it. Every time someone comes to me
complaining; I can choose to accept their complaining
or I can point out the positive side of life. I always
choose the positive side of life.”
75
You have two choices
• "But it's not always that easy,” I protested.
• “Yes it is,” Jerry said. “Life is all about choices. When
you cut away all the junk, every situation is a choice.
You choose how you react to situations. You choose
how people will affect your mood. You choose to be in
a good mood or bad mood. It's your choice how you live
your life.”
76
You have two choices
• Years later, I heard that Jerry accidentally did
something a person is never supposed to do in the
restaurant business. He left the back door of his
restaurant open. And then in the morning, he was
robbed by three armed men. While Jerry trying to
open the safe box--his hand, shaking from
nervousness-- slipped off the combination. The
robbers panicked and shot him.
77
You have two choices
• Luckily, Jerry was found quickly and rushed to the
hospital. After 18 hours of surgery and weeks of
intensive care, Jerry was released from the hospital
with fragments of the bullets still in his body.…
• I saw Jerry about six months after the accident. When
I asked him how he was, he replied, “If I were any
better, I'd be twins. Want to see my scars?”
78
You have two choices
• I declined to see his wounds, but did ask him what
had gone through his mind as the robbery took place.
• “The first thing that went through my mind was that I
should have locked the back door,” Jerry replied.
"Then, after they shot me, as I lay on the floor, I
remembered that I had two choices: I could choose to
live or could choose to die. I chose to live."
79
You have two choices
• “Weren't you scared” I asked?
• Jerry continued, “The paramedics were great. They
kept telling me I was going to be fine. But when they
wheeled me into the Emergency Room and I saw the
expression on the faces of the doctors and nurses, I
got really scared. In their eyes, I read ‘He's a dead
man.’ I knew I needed to take action.”
“What did you do?” I asked.
80
You have two choices
"Well, there was a big nurse shouting questions at me,"
said Jerry." She asked if I was allergic to anything.
‘Yes, to bullets,’ I replied.
Over their laughter, I told them: “I am choosing to live.
Please operate on me as if I am alive, not dead.”
I learned from him that every day you have the choice
to either enjoy your life or to hate it.
81
You have two choices
• The only thing that is truly yours - that no one can
control or take from you – is your attitude. So, if you
can take care of that, everything else in life becomes
much easier.
• Now you have a choice to make.
• Think positively.
www.supersuccessformula.com/you-have-two-choices.html
82
You have two choices:
Discussion
• Reflect on Jerry’s Story.
• What is the most interesting thing about the story?
• Does it help you with the way you respond to
situations? If so, how?
83
You have two choices:
Discussion
• Do you know some one like Jerry in one of the
following places?
1. Your class
2. Your department
3. Your city/town
• Talk about that person, particularly about the things
he has in common with Jerry?
84
Planning
What does the word PLAN mean?
Plan (n)
•“A scheme, program, or method worked out
beforehand for the accomplishment of an objective: a
plan of attack.
•2. A proposed or tentative project or course of action:
He had no plans for the evening.
•3. A systematic arrangement of elements or important
parts; a configuration or outline: a seating plan; the plan
of a story.”
http://www.thefreedictionary.com/planning
85
What does the word PLAN mean?
Plan (n)
•4. “A drawing or diagram made to scale showing the
structure or arrangement of something.
•6. A program or policy stipulating a service or benefit: a
pension plan.”
oThe following slide shows the meaning of the word as
a verb.
http://www.thefreedictionary.com/planning
86
What does the word PLAN mean?
Plan (v)
•1. “To formulate a scheme or program for the
accomplishment, enactment, or attainment of: plan a
program.
•2. To have as a specific aim or purpose; intend: They
plan to buy a house.
•3. To draw or make a graphic representation of
something.”
http://www.thefreedictionary.com/planning
87
Planning
• Explain the meaning of the word planning in your
own words.
• How is planning important at the personal and
professional levels.
• When was the last time you planned something?
Share your plan and what you did afterwards.
• Some people say that success in life depends on luck.
Do you agree or disagree? Why?
 Review and compare the two case studies below.
88
Planning Case Study 1
Ali graduated from JTI six months ago. He has had
several unsuccessful job interviews. He is getting quite
irritated that most of his classmates have already landed
good jobs. He relies on other people to tell him about
openings they come across. Ali thinks that his
classmates have gotten jobs because they have wasta.
89
Planning Case Study 2
Ahmed graduated from JTI at the same time Ali did,
and got hired at a prestigious company. Though Ahmed
has advised Ali on ways to enhance his chances of
getting a job, the latter doesn’t seem receptive.
Ahmed’s company hires people based on assessment of
language and technical skills as well as soft skills, not
wasta.
90
Case Studies 1 and 2: Discussion
• Which one of the two graduates in case 1 and case 2 is
more effective?
• How is that person more effective than the other.
• Talk about the things you need to do now to enhance
your chances of getting a good-paying job after
graduation from JTI.
• On a scale of 1 to 10 (with 10 being the highest), how
would you rate yourself as a planner?
91
Talking about Your Future Plans
There are important details you need to include when
you prepare a speech about your future plans:
•Your name and what you do now
•What you are going to do after graduation from JTI
•Company for which you would like to work, where, and why
•The skills you need to acquire to get a job at that company
•What you would like to accomplish at work
•What you want to achieve at the family/personal level
•Other aspirations
92
Another Interesting Short Story
Have you heard the story about the fortunate farmer?
93
Tale of the Fortunate Farmer
• As the story goes, one day this farmer's horse ran
away. His neighbour hears of his bad news and comes
over to commiserate.
"I hear that you lost your horse. That is bad news and
bad luck."
94
Tale of the Fortunate Farmer
• "Well, who knows?" said the farmer, "Maybe it is and
maybe it isn't."
• Well, the next day the farmer's horse returns to the
village, but it has brought along a group of wild horses
it has befriended and which make themselves at
home.
95
Tale of the Fortunate Farmer
• The neighbour across the way can't believe what he
hears about his friend. He decides to come over and
congratulate him. "This is such goodness," he says.
• "Well, who knows," said the farmer, "Maybe it is and
maybe it isn't."
96
Tale of the Fortunate Farmer
• The next day the farmer's son decided to ride one of
the new wild horses, to break it in. As luck would have
it, the son was thrown from the horse and broke his
leg.
• Of course, upon hearing this sad news, their
neighbour came over to offer condolences. "This is
such sad thing," he said. "Your son has broken his leg.
This is bad news." "Well, who knows," said the farmer.
"Maybe it is and maybe it isn't."
97
Tale of the Fortunate Farmer
• There were more well wishes and commiseration
from his neighbour. The farmer offers his wisdom:
"Who knows what is good and bad?”
• On the following day soldiers came by
commandeering and army. They took sons from
most of the surrounding farms, but because the
farmer's son had a broken leg, he could not go and
was spared.
98
Can you guess?
• What do you think the farmer would say if the
neighbors were to come and be happy for him and his
son about the above situation?
• “Well, maybe it was good news and maybe it wasn't.”
http://users.rider.edu/~suler/zenstory/maybe.html
99
What have you learned from the story?
Responses/Discussion:
The story offers many important lessons:
•It reminds us that negative and positive are just the
two sides of everything;
•That negative is contained in the positive and vice
versa.
•The story comes really handy when dealing with
negative circumstances; there is always a positive
side to them.
100
Talking about your cooperative
training experience
• Before you graduate from JTI, you are required to do
cooperative training at a company.
• At the end of the cooperative training you will need to
show what you have learned during the cooperative
training.
• Let’s presume that you have already completed your
cooperative training.
• A JTI official has asked you to present a speech at the
MPH about your cooperative training experience.
101
A speech on your cooperative
training experience
• Write about your cooperative training experience and
present a speech on it to your classmates.
Discussion
• What should the speech include?
• How would you organize it?
• Incorporate the soft skills, as well as work-related
values, you have learned into your speech.
• Make sure you present a high quality speech to your
audience.
102
This is the end of ENGC 1404
Good Luck!
103

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ENGC 1404

  • 2. 2 Week # Topics Week # Topics 1. Ice-Breaker Speech 8. Job Interviews Asking for Directions or Information 9. Job Interview Continued 2. Giving Suggestions or Advice Work-Related Values How to Describe an Object 10. Work-Related Values Continued 3. How to Describe Your Hometown 11. Positive Thinking 4. How to Describe a Person 12. Planning How to Describe Your Job or Someone’s Job 13. Talking about Cooperative Training 5. Similarities and Differences 14. Discussions and debates How to Describe a Day or Routines Fixing problems 6. Success and Skills ( Hard and Soft skills) 15. Job Interviews (revision) Being Positive (revision) 7. More on Soft Skills 16. Final Examination ENGC 1404 Table of Contents
  • 3. Breaking the Ice Ice Breaker Speech/Introducing Yourself 3
  • 4. Ice Breaker Speech/Introducing Yourself Questions & Complete Answers •What’s your name? •How old are you? •What do you do? •Where do you come from? •What is your town / village famous for? •What is the population of your town / village? •What does your father do? •What does your mother do? 4
  • 5. Put your responses together • My name is -------------------. I am 22 years old / I was born in 1990. I am a student. I come from Dammam. It is famous for shopping centres. My father’s name is Mr. ---------. He is an engineer. My mother is Mrs.------------. She is a teacher / housewife. I have a brother and a sister. My brother is an accountant and my sister is an office assistant. My hobbies are listening to music and playing tennis. 5
  • 6. Put your responses together (continued) • My ambition is to become a famous scientist / manager / an industrialist. I need to work hard to achieve my goals. My strengths are commitment and hard work / making friends and building bridges. 6
  • 7. Sample My name is Badr Mohamed. I was born in 1991, which means I am 21 years old. I am from Miami, Florida, which is located in the south-eastern part of the United States. Miami is famous for tourism and nice beaches. I study IT at Miami Community College. My father’s name is Mr. Omer Mohamed. He is a supervisor at a manufacturing company in my city. My mother is an accountant at a high school. I have two brothers and a sister. My older brother is an assistant manager while my other brother is a computer programmer. My sister is a high school student. 7
  • 8. Sample (continued) After I complete my studies, I plan to get a job at a company in Florida. Two years after that, I would like to enroll at a university because I want to get a master’s degree in my field. I also plan to own a house. After I go back to work, upon completing my graduate degree, I will start saving money so I can buy a house within five to six years. I like surfing, jogging and reading. In addition, I enjoy rock climbing and riding mountain bikes. Finally, I am friendly, smart, punctual and hardworking. 8
  • 9. Asking for Directions or Information • How do you ask someone for directions? Let us say that you are new to JTI and don’t know how to get to the MPH from the Main Gate. You: Excuse me! Could you tell me how to get to the new MPH? Fahad: Surely. Turn left and go straight. The MPH is about 300 meters away, on your right. You: Thank you very much. Fahad: You’re welcome. 9
  • 10. Asking for Directions • You are at the JTI Main Gate and want to know how to get to the Jubail-Dammam highway: You: Excuse me sir! Could you tell me how to get to the Jubail-Dammam highway, please? Sam: Surely. Turn left and go straight. At the second traffic light, make another left turn. Keep going until you cross two more traffic lights. 10
  • 11. Asking for Directions When you get to the third light, make a right turn. About 200 meters from there, you will see a sign that reads “To Dammam.” Turn right and keep going. You’ll see the highway straight ahead. You: I appreciate your help. Sam: My pleasure. 11
  • 12. Asking for Information Example You: Excuse me, Mr. Badr! What do I need to do to get good marks on my tests? Mr. Badr: You should study hard, do your homework everyday, and ask questions if there’s something you don’t understand. You: Thank you very much, Mr. Badr. Mr. Badr: You’re welcome. 12
  • 13. Giving Suggestions/Advice Example 1 •Your friend wants to buy a used car. How would you present your suggestions/advice? Response: •I think the most important thing is to be patient because buying a used car can take a lot of time. •It would be a good idea to visit some of the 13
  • 14. Giving Suggestions/Advice used car dealerships in Dammam and become familiar with the prices of vehicles you are interested in. • I also recommend that you talk to friends and family members and ask if they know anybody who has a good car for sale. • Before you buy a car, I advise you to take someone who knows about cars with you. Note: advise (v) advice (n) 14
  • 15. Giving Suggestions/Advice Example 2 •Your friend tells you that he spends a lot of money, and asks for suggestions. Response: •Have you considered a budget? It would be a great idea if you develop a monthly or weekly budget and stick to it. I believe that would help you manage your finances much better. 15
  • 16. Giving Suggestions/Advice • Your friend is looking for a job after graduating from JTI. He asks for your suggestions on the best ways to search and apply for jobs. • _________ • _________ • _________ 16
  • 17. How to describe an object? • Name the object • Name its class / shape / size / color • Say what it is used for • Say whom it is used by • Name the parts it is made up of • Say how the parts are connected • Say what it is made of • Say how much it costs • Emphasize its importance in one sentence 17
  • 18. How to describe your hometown Include the following: •Whether it is a village, town or city •Where it is located (in which province, for example) •How far it is from a well-known place •Its area in square kilometers •Its population •What it is famous for. •Whether you like your village / town and why 18
  • 19. My City My name is Sami Fareed. I am from Alexandria, which is located in the north central part of Egypt. My city stretches about 32 kilometers on the coast of the Mediterranean Sea. Alexandria is about a three-hour drive from Cairo. The population of my city is about 4 million. Alexandria is famous for nice beaches and tourism. So many people come to my city to enjoy a nice vacation. You have probably heard that people of Alexandria are friendly 19
  • 20. My City (continued) The weather in my city is moderate in the summer and slightly cold in the winter. I like Alexandria very much because my family and friends live there. I have also lived there my whole life. One of the many other things I like about my city is convenient transportation. The city has an excellent bus and train system, which saves you a lot of time. In addition, it has many museums and ancient sites. Finally, if you haven’t been to Alexandria, I hope you get a chance to visit it in the near future. It will be an unforgettable experience. 20
  • 21. How to describe a person Include the following: •What he does •Where he comes from •Where exactly he lives( in an apartment on ---street) •Describe his / her physical appearance •Age •Single / married •How many children he has, if married. •Nature / personality / special qualities •Hobbies (if any) •How long you have known him for 21
  • 22. How to describe your job or somebody’s job •Indicate what your job is and where you work. •Location of the company/organization •Person you work under •Number of colleagues •Time you start/finish work •Describe your duties and responsibilities •Week-end (how many days off) •Say to what extent you like your job. •Mention your future plans. 22
  • 23. My Job My name is Quincy Jones. I am from Australia. I currently teach at the English Department of Jubail Technical Institute in Jubail Industrial City. The city is located in the eastern region of Saudi Arabia. I have worked for JTI for about four years. My boss’s name is Dr. R.J. George. I work with twenty other instructors who come from various countries. I really enjoy working with colleagues from different parts of the world. I get to know about many countries as I speak with each colleague about his culture. It is also a fantastic opportunity to establish lasting friendships. 23
  • 24. My Job (continued) I have a five-day working week (Saturday-Wednesday). My working day starts at 7:00 a.m. and usually ends at 4:00 p.m. However, I generally stay in my office later than 4:00 p.m. to take care of additional work-related responsibilities. I teach a variety of English classes, such as ALL-STAR, Computer Assisted Language Learning (CALL), and English Communication. I enjoy my work very much because I like to teach and share my experience with students. In summary, I plan to continue teaching at JTI for more years to come. As I do so, I also plan to attend more seminars and do other professional development activities. Finally, I find my work at JTI both enjoyable and rewarding. 24
  • 25. Similarities between tools, machines, persons, places, etc. Talk about the similarities between: 1.a desktop computer and a laptop computer 2. You and your friend 3. Jubail and Dammam 25
  • 26. Similarities • A Toyota Camry and a Toyota Corolla • The high school you attended and JTI • Jarir and Extra 26
  • 27. Differences • A Toyota Camry and a Classic Caprice • A computer and a calculator • Two of your friends or classmates • Riyadh and Jeddah • JIC and JTI • Lebanese food and Saudi Arabian food 27
  • 28. Similarities and Differences • You and your friend • A mobile phone and a an office telephone • Egypt and Saudi Arabia • Jubail and Yanbu • Solar energy and oil 28
  • 29. Describe • Describe your first day at JTI. • Describe your routine. • Describe what you do on weekends. • Describe how spent your summer vacation. 29
  • 30. Safety • What should you do to ensure safety at home? • What should you do to ensure safety at work? • What should you do to be a safe driver? 30
  • 31. Success and Skills • Think about a some of the successful people you know personally. What makes them different from other people? List the skills they have and talk about those skills. • ________ • ________ • ________ • ________ 31
  • 32. Success and Skills  A person needs two main types of skills to succeed in professional life:  1. Technical skills: The skills you learn in your major are examples of technical skills: • welding skills • machining skills • using computers • typing 32
  • 33. Success and Skills  2. Soft skills: Soft skills are non-technical skills (personal qualities), such as: • Having strong work ethic • being punctual • being a team player • having a positive attitude • possessing good communication skills 33
  • 34. SOFT SKILLS Talk about why each of the following personal qualities is important for success at work? •1. Having strong work ethic 34
  • 35. 1. STRONG WORK ETHIC • A person with strong work ethic values his work/job. • A person with strong work ethic is dedicated to completing his assignments regardless of the circumstances. • Such person always tries to do his best. • Such person takes pride in his work. 35
  • 36. SOFT SKILLS  2. Being punctual http://www.mindtools.com/pages/main/newMN_HTE.htm 36
  • 37. 2. PUNCTUALITY • A punctual person comes to work on time and doesn’t leave until the end of the working day. • A punctual person completes work on time. • A punctual person values time and respects appointments as well as other commitments. 37
  • 38. SOFT SKILLS  3. Having a positive attitude 38
  • 39. 3. POSITIVE ATTITUDE • A person who has a positive attitude looks at the positive side of things. • A person who has a positive attitude does not spend much time on things he cannot change. • A person who has a positive attitude is optimistic that things will get better. • A person who has a positive attitude is pleasant when interacting with others. 39
  • 40. SOFT SKILLS  4. Being a team player 40
  • 41. 4. TEAM WORK • A team player works well with colleagues and supervisors/managers. • A team player knows that everybody within his company or organization has to work together to achieve goals. • A team player is willing to help colleagues when they need help. • A team player is flexible and open-minded. 41
  • 42. SOFT SKILLS  5. Possessing good communication skills 42
  • 43. 5. GOOD COMMUNICATION SKILLS • A person who has good communication skills is able to express himself clearly and concisely. • A person who has good communication skills knows what to say and what not to say. • A good communicator understands people and respects their feelings. • A good communicator works hard to improve his language skills and presentation skills. 43
  • 44. 6. TIME MANAGEMENT SKILLS • A person with good time management skills is organized; he uses his time well. • Such person prioritizes his work and completes assignments based on good planning. • Such person does not waste his time on unnecessary things. http://www.mindtools.com/pages/ 44
  • 45. 7. PROBLEM-SOLVING SKILLS • People with good problem solving skills are able to solve problems effectively. • They also do their best to prevent problems from occurring. • They discuss any concerns with their supervisors and team members. http://www.mindtools.com/pages/main/new 45
  • 46. 8. SELF-CONFIDENCE • A confident person trusts his skills/abilities, and handles his work effectively. • A confident person is calm in stressful situations. • A confident person contributes to the success of his company or organization. • A confident person is humble and respectful. 46
  • 47. 9. FLEXIBILITY/ADAPTABILITY • A flexible person is able to accept and adapt to changes in the workplace, such as new managers, programs, etc. • A flexible person is able to change his way of thinking. • A flexible person adapts to new ideas and new ways of doing things. • A flexible person is capable of improving himself and progressing in his career. 47
  • 48. 10. THE ABILITY TO ACCEPT AND LEARN FROM CRITICISM • People with this skill admits to themselves that they do not know every thing. • They accept feedback/criticism because that helps them to become better at work and otherwise. • They continue to learn and grow at the professional and personal levels. 48
  • 49. 11. WORKING WELL UNDER PRESSURE • People who work well under pressure reduce the level of stress they feel and manage to stay calm. • They manage their time well. • They meet deadlines and do their best in stressful situations. • They are self-disciplined and organized. http://www.mindtools.com/pages/article/newTCS_90.htm 49
  • 50. Job Interviews Introduction: As an applicant, and before you go to a job interview, you certainly need to gather information about the company at which you are going to have the interview. To do so, you should talk to people who work there and do an on-line search. You also need to know the exact location of the company and how long it’ll take you to get there early. Arriving late for an interview can cause you to lose the position you are competing for. The following is a sample interview that gives you an idea of what to expect: Interviewer: Mr. Fahad (who is a manager) Interviewee: Amer (a job applicant) 50
  • 51. Sample Job Interview Mr. Fahad: Good Morning Amer! How are you doing? Amer: I’m doing well Sir. How are you? Mr. Fahad: I’m doing well. Tell me about yourself, Amer! Amer: Surely, I studied Instrumentation Technology at Jubail Technical Institute (JTI), and graduated about month ago, after successfully completing my studies. Mr. Fahad: Tell me about some of the things you liked about JTI? Amer: I liked a lot of things about JTI. As examples, I enjoyed receiving instruction from highly trained instructors, training in modern workshops, and making friends. Note to students: Don’t say anything negative about JTI or your previous employer because that will give the interviewer a negative impression about you. 51
  • 52. Sample Job Interview Mr. Fahad: Tell me about your experience in instrumentation technology? Amer: I received excellent theoretical and practical training at Jubail Technical Institute. I spent a lot of time doing hands-on training at the workshops. I also successfully performed tasks closely related to the position I am interviewing for now, such as … and ... Note to students: If you say you don’t have any experience, that gives the interviewer the impression that you either don’t care about the job, or lack good communication and critical thinking skills. Mr. Fahad: Good! How would describe yourself? Amer: I’m a responsible person who is dedicated to hard work, getting along my managers as well as people I work with, and gaining more experience at the personal and professional levels. 52
  • 53. Sample Job Interview Mr. Fahad: That’s good. Do you have any family members or friends who work for our company? Amer: A friend of mine works for your company. His name is Abdullah. Mr. Fahad: What kind of salary do you expect? Note to students: This question can be a tricky one. Please pay close attention to how Amer answers it. Amer: To be honest, I don’t know what salary to expect? Could you please tell me how much the job pays? Mr. Fahad: The salary depends on qualifications and other factors. The salary we offer new employees varies accordingly. Amer: I see. Thank you for the clarification. 53
  • 54. Sample Job Interview  Mr. Fahad: I don’t have more questions for you. Do you have any questions?  Amer: Thank you for the opportunity to ask. I was curious what kind of benefits the job offers in addition to the monthly salary?  Mr. Fahad: We offer our employees medical insurance, paid annual vacation, as well as professional and personal development.  Amer: Thank you very much for the great information.  Mr. Fahad: Thank you for coming to the interview, Amer. I have more people to interview. We’ll call you if we decide to hire you.  Amer: I appreciate your time, Mr. Fahad, and look forward to hearing from you about the position. Thank you very much. Have a great day!  Mr. Fahad: You too, Amer! 54
  • 55. Job Interviews Discussion • What other questions can you expect at a job interview? List the questions? Sample questions:  Why should I give you the job?  What do your friends say about you? • Answer each question as though you are at an actual job interview. • What if the interviewer asks you about your plan for the future? How do you answer the question without jeopardizing your chance of getting the job? 55
  • 56. After the interview What do you do after the interview? Send a thank you email or letter to the interviewer and indicate that you look forward to hearing from him. Because a representative of the company may call to ask additional questions, you should prepare for those ahead of time so you are not caught by surprise. Should you continue to apply for jobs elsewhere? Why? 56
  • 57. Congratulations! • Two weeks after the interview, a representative of the company, at which you had the job interview, called and informed you that you got the job. • The representative also asked you to come for an orientation about the company products, your job responsibilities, job benefits and other things. • All of a sudden, it hits you that you are no longer a student. You are now a professional! • What work-related VALUES do you need to have? 57
  • 58. Work-Related Values • Your supervisor expects you to possess certain personal values (ethics) that are essential for all employees. • The following are examples of work-related values: 1. Professionalism 2. Loyalty 3. Honesty 4. Reliability 5. Initiative • You can remember them as PLHRI. 58
  • 59. Work-Related Values 1.PROFESSIONALISM A professional is someone who •is a specialist at what he does for a living •is a responsible and productive person at work •conducts himself in a respectable manner •acquires new skills in his specialty as well as other areas related to his job. 59
  • 60. Work-Related Values 2.LOYALTY As an employee, you need to be loyal to your employer. •A loyal employee is sincere. He does not do anything that hurts the company/organization he works for. •A loyal employee does his best to protect the organization from harm, such as a bad reputation. •A loyal employee works hard with others in the company to ensure that it flourishes. 60
  • 61. Work-Related Values 3.HONESTY • An honest employee is someone who does not lie; he is trustworthy. • If he makes a mistake, he admits it. • He holds himself accountable for what he does, which means he does not blame others for his mistakes. • An honest employee has a lot of respect for himself. • You can always depend on an honest person. 61
  • 62. Work-Related Values 4. RELIABILITY • A reliable employee is someone whose supervisor and colleagues can depend on to do his share of work. • A reliable employee does not require constant supervision by his boss because he is dependable. • A reliable employee is someone you can depend on. • A reliable employee is responsible and organized. 62
  • 63. Work-Related Values 5.INITIATIVE • A person who has initiative is productive. • Such person knows what he should do next; he completes work assignments based on priorities. • A person who has initiative troubleshoots to avoid problems and bottlenecks at work. • Such person addresses obstacles/problems with his boss and suggests solutions as required. • A person who has initiative is energetic, self-directed and self-motivated. 63
  • 64. Work-Related values Discussion • If you owned a company, would you want your employees to have the work-related values mentioned above? Why? • What if an employee who has excellent work-related values asks for a promotion? Would you promote him? • How successful would the company be if your employees didn’t have these values? 64
  • 65. Positive Thinking What is positive thinking? Some people say that positive thinking is • hoping; trying; • being optimistic, determined; • making plans; acting as though nothing problematic is happening 65
  • 66. Positive Thinking For others, positive thinking is • getting on with it; • not being negative, or not talking about the possibility of losing; • putting on a smiling face. Therefore, it depends on who you ask. 66
  • 67. Being Positive What does it mean to “be positive”? • It means thinking about the good side of a life experience, • Keeping a balanced way of thinking, • Learning from such an experience, and • Keeping a positive attitude. 67
  • 68. Positive Thinking Do we have a choice? Yes, we do: • We can choose to be positive or negative about a life experience. • Instead of being too angry about a certain experience, we can try to think about the positive side(s) of the experience. 68
  • 69. Why is it important to be positive? • It allows you to be in a good mood. • It enables you to use your energy positively. • It makes you more productive and more pleasant to be around with. 69
  • 70. What do you think? Can you be positive? • Yes, you certainly can. • The following story shows you how to become a positive person. 70
  • 71. You have two choices You Have Two Choices 71
  • 72. You have two choices A Short Story Jerry is the manager of a restaurant. He’s always in a good mood. When someone would ask how he was doing, he would always reply: “If I were any better, I would be twins!” Many of the waiters at his restaurant stopped working there when he changed jobs. So they followed him around from restaurant to restaurant. 72
  • 73. You have two choices Do you want to know why? Jerry was a natural motivator. If an employee was having a bad day, Jerry was always there, telling him or her how to look at the positive side of the situation. Seeing this style really made me curious, so one day I went up to Jerry and asked him: 73
  • 74. You have two choices •“I don't get it! No one can be a positive person all the time. How do you do it?” •Jerry replied, “Each morning I wake up and say to myself, I have two choices today. I can choose to be in a good mood or I can choose to be in a bad mood. 74
  • 75. You have two choices • I always choose to be in a good mood. Each time something bad happens, I can choose to be a victim or I can choose to learn from it. I always choose to learn from it. Every time someone comes to me complaining; I can choose to accept their complaining or I can point out the positive side of life. I always choose the positive side of life.” 75
  • 76. You have two choices • "But it's not always that easy,” I protested. • “Yes it is,” Jerry said. “Life is all about choices. When you cut away all the junk, every situation is a choice. You choose how you react to situations. You choose how people will affect your mood. You choose to be in a good mood or bad mood. It's your choice how you live your life.” 76
  • 77. You have two choices • Years later, I heard that Jerry accidentally did something a person is never supposed to do in the restaurant business. He left the back door of his restaurant open. And then in the morning, he was robbed by three armed men. While Jerry trying to open the safe box--his hand, shaking from nervousness-- slipped off the combination. The robbers panicked and shot him. 77
  • 78. You have two choices • Luckily, Jerry was found quickly and rushed to the hospital. After 18 hours of surgery and weeks of intensive care, Jerry was released from the hospital with fragments of the bullets still in his body.… • I saw Jerry about six months after the accident. When I asked him how he was, he replied, “If I were any better, I'd be twins. Want to see my scars?” 78
  • 79. You have two choices • I declined to see his wounds, but did ask him what had gone through his mind as the robbery took place. • “The first thing that went through my mind was that I should have locked the back door,” Jerry replied. "Then, after they shot me, as I lay on the floor, I remembered that I had two choices: I could choose to live or could choose to die. I chose to live." 79
  • 80. You have two choices • “Weren't you scared” I asked? • Jerry continued, “The paramedics were great. They kept telling me I was going to be fine. But when they wheeled me into the Emergency Room and I saw the expression on the faces of the doctors and nurses, I got really scared. In their eyes, I read ‘He's a dead man.’ I knew I needed to take action.” “What did you do?” I asked. 80
  • 81. You have two choices "Well, there was a big nurse shouting questions at me," said Jerry." She asked if I was allergic to anything. ‘Yes, to bullets,’ I replied. Over their laughter, I told them: “I am choosing to live. Please operate on me as if I am alive, not dead.” I learned from him that every day you have the choice to either enjoy your life or to hate it. 81
  • 82. You have two choices • The only thing that is truly yours - that no one can control or take from you – is your attitude. So, if you can take care of that, everything else in life becomes much easier. • Now you have a choice to make. • Think positively. www.supersuccessformula.com/you-have-two-choices.html 82
  • 83. You have two choices: Discussion • Reflect on Jerry’s Story. • What is the most interesting thing about the story? • Does it help you with the way you respond to situations? If so, how? 83
  • 84. You have two choices: Discussion • Do you know some one like Jerry in one of the following places? 1. Your class 2. Your department 3. Your city/town • Talk about that person, particularly about the things he has in common with Jerry? 84
  • 85. Planning What does the word PLAN mean? Plan (n) •“A scheme, program, or method worked out beforehand for the accomplishment of an objective: a plan of attack. •2. A proposed or tentative project or course of action: He had no plans for the evening. •3. A systematic arrangement of elements or important parts; a configuration or outline: a seating plan; the plan of a story.” http://www.thefreedictionary.com/planning 85
  • 86. What does the word PLAN mean? Plan (n) •4. “A drawing or diagram made to scale showing the structure or arrangement of something. •6. A program or policy stipulating a service or benefit: a pension plan.” oThe following slide shows the meaning of the word as a verb. http://www.thefreedictionary.com/planning 86
  • 87. What does the word PLAN mean? Plan (v) •1. “To formulate a scheme or program for the accomplishment, enactment, or attainment of: plan a program. •2. To have as a specific aim or purpose; intend: They plan to buy a house. •3. To draw or make a graphic representation of something.” http://www.thefreedictionary.com/planning 87
  • 88. Planning • Explain the meaning of the word planning in your own words. • How is planning important at the personal and professional levels. • When was the last time you planned something? Share your plan and what you did afterwards. • Some people say that success in life depends on luck. Do you agree or disagree? Why?  Review and compare the two case studies below. 88
  • 89. Planning Case Study 1 Ali graduated from JTI six months ago. He has had several unsuccessful job interviews. He is getting quite irritated that most of his classmates have already landed good jobs. He relies on other people to tell him about openings they come across. Ali thinks that his classmates have gotten jobs because they have wasta. 89
  • 90. Planning Case Study 2 Ahmed graduated from JTI at the same time Ali did, and got hired at a prestigious company. Though Ahmed has advised Ali on ways to enhance his chances of getting a job, the latter doesn’t seem receptive. Ahmed’s company hires people based on assessment of language and technical skills as well as soft skills, not wasta. 90
  • 91. Case Studies 1 and 2: Discussion • Which one of the two graduates in case 1 and case 2 is more effective? • How is that person more effective than the other. • Talk about the things you need to do now to enhance your chances of getting a good-paying job after graduation from JTI. • On a scale of 1 to 10 (with 10 being the highest), how would you rate yourself as a planner? 91
  • 92. Talking about Your Future Plans There are important details you need to include when you prepare a speech about your future plans: •Your name and what you do now •What you are going to do after graduation from JTI •Company for which you would like to work, where, and why •The skills you need to acquire to get a job at that company •What you would like to accomplish at work •What you want to achieve at the family/personal level •Other aspirations 92
  • 93. Another Interesting Short Story Have you heard the story about the fortunate farmer? 93
  • 94. Tale of the Fortunate Farmer • As the story goes, one day this farmer's horse ran away. His neighbour hears of his bad news and comes over to commiserate. "I hear that you lost your horse. That is bad news and bad luck." 94
  • 95. Tale of the Fortunate Farmer • "Well, who knows?" said the farmer, "Maybe it is and maybe it isn't." • Well, the next day the farmer's horse returns to the village, but it has brought along a group of wild horses it has befriended and which make themselves at home. 95
  • 96. Tale of the Fortunate Farmer • The neighbour across the way can't believe what he hears about his friend. He decides to come over and congratulate him. "This is such goodness," he says. • "Well, who knows," said the farmer, "Maybe it is and maybe it isn't." 96
  • 97. Tale of the Fortunate Farmer • The next day the farmer's son decided to ride one of the new wild horses, to break it in. As luck would have it, the son was thrown from the horse and broke his leg. • Of course, upon hearing this sad news, their neighbour came over to offer condolences. "This is such sad thing," he said. "Your son has broken his leg. This is bad news." "Well, who knows," said the farmer. "Maybe it is and maybe it isn't." 97
  • 98. Tale of the Fortunate Farmer • There were more well wishes and commiseration from his neighbour. The farmer offers his wisdom: "Who knows what is good and bad?” • On the following day soldiers came by commandeering and army. They took sons from most of the surrounding farms, but because the farmer's son had a broken leg, he could not go and was spared. 98
  • 99. Can you guess? • What do you think the farmer would say if the neighbors were to come and be happy for him and his son about the above situation? • “Well, maybe it was good news and maybe it wasn't.” http://users.rider.edu/~suler/zenstory/maybe.html 99
  • 100. What have you learned from the story? Responses/Discussion: The story offers many important lessons: •It reminds us that negative and positive are just the two sides of everything; •That negative is contained in the positive and vice versa. •The story comes really handy when dealing with negative circumstances; there is always a positive side to them. 100
  • 101. Talking about your cooperative training experience • Before you graduate from JTI, you are required to do cooperative training at a company. • At the end of the cooperative training you will need to show what you have learned during the cooperative training. • Let’s presume that you have already completed your cooperative training. • A JTI official has asked you to present a speech at the MPH about your cooperative training experience. 101
  • 102. A speech on your cooperative training experience • Write about your cooperative training experience and present a speech on it to your classmates. Discussion • What should the speech include? • How would you organize it? • Incorporate the soft skills, as well as work-related values, you have learned into your speech. • Make sure you present a high quality speech to your audience. 102
  • 103. This is the end of ENGC 1404 Good Luck! 103