In the current digital marketing environment, cross-device usage is at an all-time high, yet many advertisers still struggle with optimizing and converting mobile traffic in particular. As merchants graduate from merely having a mobile web site to true mobile fluency, their acquisition, conversion rate optimization, and customer retention strategies should follow suit. Our expert speakers will showcase the latest strategies that will help you not only acquire traffic effectively and efficiently but also optimize on-site experience and retention for long term scale and success.
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● Resources available as handouts
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Persephanie Arellano
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3. Tinuiti is the largest independent performance
marketing agency across the triopoly.
Some of
our clients
Our
Recognition
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1. State of mobile advertising in 2020 and beyond
2. Importance of mobile UX / performance tips (AMP / PWA)
3. Optimizing the customer experience
4. Recap / Q&A
Agenda
7. Poll Question
What’s your current WFH (working from home) status?
■ Working from home
■ Mix of going into the office and WFH
■ Would rather be going into the office, but can’t
■ Essential type work, I’m going in almost everyday
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9. Trends in US Mobile Ad Spend
● Mobile represents 68.1% of total digital ad spend forecast for 2020
● Projected to be 73% of ad budgets by 2024.
The state of mobile advertising
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How Google Ads products are adapting well to device trends:
● Improving performance of product ads across surfaces and devices
● Monetizing YouTube feed and improving ad experience on YouTube
(going beyond pre-roll)
Data chart credit - emarketer. Left Image credit - Adobe
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Google Discovery Ads
The state of mobile advertising
● Delivers rich, personalized ad experiences to
people who are ready to discover or re-engage
with brands
● Combines ad formats to personalize your ads
to users within Google’s feeds in a single
campaign, serving across:
○ YouTube mobile app (30 million daily
visitors, 2 billion logged-in monthly
users, 5 billion videos watched daily)
○ Google “Discover” mobile app
○ Gmail (includes desktop)
● Full suite of audience targeting controls
● Maximize conversions bidding (with optional
Target CPA)
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Google Smart Shopping
Where and how these ads appear
SHOPPING DISPLAY YOUTUBE GMAIL ● Automated bidding (max conversions
with Target ROAS option)
● Automated audiences (no retargeting
vs prospecting / brand vs generic)
● Limited reporting (no placements, no
search queries)
● Virtually a black box, but proving
successful at scaling product ads
conversions and revenue
● Expect more tools and control to
come in future iterations
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Google Smart Shopping Layouts
● Combines Google’s highest
CTR ad format with
additional ad inventory.
● Powered by Google’s Smart
Bidding algorithm.
● Reco testing but requires
shopping/feed experts to
actively segment
performance-based Smart
Shopping campaigns by
business goals.
The state of mobile advertising
18. ● Mobile-first patterns
● Discoverable on the web
● Pin to home screen
● App-like
● Single point of entry
● Offline access
● Smooth transitions
● Cross channel
● Indexable
● Push notifications
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19. ● Strategic user prompts
● Map-based, geolocation
interface to drive engagement
● Partial page loads
● Pre-fetching for speed
● Headless architecture for
scale and deployment
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21. Slow servers
Slow mobile connections
Blocked critical rendering path
Append-Only Style Sheets
Slow images
Slow 3rd Party Scripts
Prefetch
Validator
CSS budget
AMP-Image
Components
Serve from cache
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22. ● Framework built for speed
● Portable content units
● Built for caching and APIs
● Fully featured
● Pre-fetching
● Follows best practices
● Performance guardrails
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23. User discovers
AMP listing from
search
AMP delivers a
sub-second first
impression
Upon engagement,
users enter PWA
Instant, smooth
page transitions
App-icon for easy,
one-tap re-entry
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5.
25. 1. Barriers are broken: The historic limitations of the mobile web are
gone -- sub-second speed and app-like UX is achievable
2. Adapt to behavior: Your customers are increasingly mobile and
their habits underscore the importance of performance
3. Predictable Growth: Modern architecture enables mobile to rival
desktop
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27. Poll Question
Are you currently testing and/or personalizing on your mobile site?
■ Yes, we're all over it!
■ We've started, but there's still a lot of work to do.
■ No, not yet.
■ We want to, but just don't know how to get
started.
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35. Reposition icons in header
+15% clicks on
hamburger menu
+23% transactions
WINNER
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36. Tapping is never spot on
Icons with different functions are
clustered together, which can lead to
errors/frustration in navigation
Users rarely tap in the
absolute center of an
icon: account for those
“misses.”
More space between icons
helps to create more fluid
navigation.
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40. Reduce header images to showcase more content
8% increase in
transactions
+70% scroll
WINNER
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41. Main focus
is in the
center of
the screen
Remember the center of the screen
Users will scroll to read
new information in the
center of the screen,
which is also the easiest
place to tap with
accuracy.
Navigation or
secondary actions
characteristically go
on the top/bottom of
the screen.
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46. Smartphones encourage store visits
76%of people who search for something nearby on their smartphone visit a
related business within a day.
28%of those visits result in a purchase.
Source: Think With Google46
47. Geolocation to drive store pick up
*this image has been translated for readability
Another option is
to allow shoppers
to reserve items
for pickup
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Recap - 5 Tips for Optimizing Mobile Sites
1. Differentiate mobile & desktop pages
2. Optimize navigation
3. Maximize above-the-fold
4. Fix elements to scroll
5. Leverage geolocation
49. Key Takeaways
Tinuiti: Mobile usage and ad spend continues to soar, and
most ad platforms are adapting well with new, innovative
formats that allow you to drive quality traffic at scale.
WompMobile: A guaranteed-fast and frictionless mobile
experience drives performance and ROI that rivals desktop.
AB Tasty: Slow-loading pages, clunky checkout processes,
cluttered layouts and data concerns are all big deterrents for
smartphone users.
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55. 55
Coronavirus (COVID-19): The Resource Hub for Marketers
The latest news and cutting edge strategies for marketers to apply today
tinuiti.com/covid
Latest News
& Updates
by Channel
Tips for
Marketers to
Implement
Trends &
Up-to-the
Minute
Updates