Thinking of buying a Call Recording solution?
If so, there are a number of factors you need to take into consideration to ensure you are making the right choice for your business.
With over 25 years of experience, when it comes to call recording there isn't much we haven't come across! We wanted to share with you some common questions raised by potential buyers and clients that might help you out when looking for your perfect solution.
1. TO A SK YOUR CA LL
RECORDING SYSTEMS
VENDOR
Chat to us! @BSLHQ #8QSCR
Call Recording Systems Vendor
8Q'sforYour
2. Chat to us! @BSLHQ #8QSCR
Is the Call Recording Solution
compatible with your current
telephony?
3. Chat to us! @BSLHQ #8QSCR
Is the Call Recording
Solution compatible with
your current telephony?
Is multi-site recording
required and can the Call
Recording solution support
this?
4. Chat to us! @BSLHQ #8QSCR
How is the Call
Recording
solution
licensed?
5. Chat to us! @BSLHQ #8QSCR
How are the calls stored
within the Call Recording
solution?
6. Chat to us! @BSLHQ #8QSCR
Does the Call Recording
solution support secure
user access to the
system?
7. Chat to us! @BSLHQ #8QSCR
Can the solution be
virtualised?
8. Chat to us! @BSLHQ #8QSCR
Are there any
resilience
options?
9. Chat to us! @BSLHQ #8QSCR
How will your Call Recording
software comply with any future
changes in legal regulations or
codes of practice?
10. TO A SK YOUR CA LL
RECORDING SYSTEMS
VENDOR
Chat to us! @BSLHQ #8QSCR
Needadviceon
CallRecording?
0800 458 2988