Continuous IT performance and compliance monitoring to reduce clinical and legal risks for your hospital

1. IT performance and
compliance monitoring
to reduce clinical and legal
risks for your hospital
April 2013
Vincent Bieri, co-founder

3. Monitoring IT risks reduces clinical and legal risks

4. IT Risks
Complex and expensive
maintenance
Weak protection and
non compliant behaviors
Medical applications’
dispersion
Performance
degradation, costly
support & time loss
Clinical Risks
Healthcare services
interoperability
Medical diagnostic errors
Data corruption and
leakage
Inefficient processes
Legal Risks
Legal responsibility
Reputation
Loss of revenue
Financial results
Monitoring IT risks reduces clinical and legal risks

5. PC standardization compliance
Security policy effectiveness
Medical applications conformity
Quality of service and end-user support
IT risk monitoring by NEXThink to reduce clinical
and legal risks for your hospital

6. Let’s see some of these examples!

7. PC standardization compliance

8. PC standardization compliance

9. PC standardization compliance

10. Security policy effectiveness

11. Security policy effectiveness

12. Security policy effectiveness

13. Security policy effectiveness

14. Security policy effectiveness

15. Medical application conformity

16. Medical application conformity

17. Quality of service and end-user support

18. Quality of service and end-user support

19. Quality of service and end-user support

20. Quality of service and end-user support

21. Quality of service and end-user support

22. Program installed at 6:00 AM - New binary detected in use
Quality of service and end-user support

23.  Out of the box real time asset utilization discovery and end-to-
end activity mapping
 Plan and manage on time and budget your medical application
roll out and migration
 Analyze all applications behaviors and detect usage anomalies
and configuration errors
 Monitor permanently the security compliance of the usage of
your infrastructure
 Diagnose and resolve faster support issues with real time and
historical data and powerful drill-down visualizations
 Personalize your alerts and dashboards to preemptively solve
rising issues and report your progress
NEXThink redefines the workplace monitoring and
hospital IT risk management

24.  Out of the box real time asset utilization discovery and end-to-
end activity mapping
 Plan and manage on time and budget your medical application
roll out and migration
 Analyze all applications behaviors and detect usage anomalies
and configuration errors
 Monitor permanently the security compliance of the usage of
your infrastructure
 Diagnose and resolve faster support issues with real time and
historical data and powerful drill-down visualizations
 Personalize your alerts and dashboards to preemptively solve
rising issues and report your progress
NEXThink redefines the workplace monitoring and
hospital IT risk management

25. Cost effective IT infrastructure maintenance
Risk detection and security compliance
Conformity of all medical applications
World class quality of service and support
Hospital IT risk management life cycle
Assess gap
against target
and plan
action
Execute and
monitor
progress to
reach target
Monitor to
maintain target

26. Proven implementation in 3 phases
 Endpoint Baseline Assessment (EBA)
 Installation and deployment: 1 day
 Information collection: 3 weeks without work
 Analysis and report/presentation: 3 days
 Value creation
 More custom dashboards
 Automated reporting and alerting
 Value maintenance and enhancement
 New dashboards, reports, alerts
 Integrations with other IT management and monitoring systems

27. Customer testimony
William Grollier, IT Systems & Security Officer, CHU Nice
 IT
 Cost of ownership: super fast deployment, lightweight, zero coding
 Non intrusive, zero infrastructure performance impact
 360°IT governance in one unified environment
 On Demand diagnosis
 Investigation, Reporting, Alerting, Library
 Extensible to backend monitoring solutions
 Operations and Management
 Desktop configuration and usage compliance
 World class support / user satisfaction
 360°view over the QoS / impact analyses in real time
 Financial: infrastructure rationalization based on real usage
 Consistent PMSI*
* http://fr.wikipedia.org/wiki/Programme_de_m%C3%A9dicalisation_des_syst%C3%A8mes_d%27information

28. Thank You !