HIMS Product Presentation

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HIMS Product Presentation

  1. 2. Definition…. <ul><ul><ul><li>The HIMS has been defined as a system that provides an appropriate information support to each decision making level of the health care delivery system. </li></ul></ul></ul>
  2. 3. Software Component…. <ul><li>A software component is a system element offering a predefined service or event, and able to communicate with other components. </li></ul><ul><li>Features of a Efficient Software: </li></ul><ul><ul><li>Multiple-use </li></ul></ul><ul><ul><li>Non-context-specific </li></ul></ul><ul><ul><li>Compos able with other components (inter relationship with other components) ‏ </li></ul></ul><ul><ul><li>Encapsulated i.e., non-investigable through its interfaces </li></ul></ul><ul><ul><li>A unit of independent deployment and versioning </li></ul></ul>
  3. 4. HIMS Modules…. <ul><li>Administration </li></ul><ul><li>Billing (Opd and IPD) </li></ul><ul><li>Blood Bank </li></ul><ul><li>Discharge Summary </li></ul><ul><li>Doctors Desk </li></ul><ul><li>Electronic Medical Record </li></ul><ul><li>Emergency </li></ul><ul><li>Financial Accounting </li></ul><ul><li>Food and Beverages </li></ul><ul><li>Health Care Packages </li></ul><ul><li>HR Management </li></ul><ul><li>Intensive Care Unit (ICU) </li></ul><ul><li>Laboratory </li></ul><ul><li>Minor Surgery </li></ul><ul><li>MIS Reports </li></ul><ul><li>OT Management </li></ul><ul><li>Pharmacy </li></ul><ul><li>PH Lobotomy </li></ul><ul><li>Purchase </li></ul><ul><li>Reception </li></ul><ul><li>Registration </li></ul><ul><li>Security </li></ul><ul><li>Stores </li></ul><ul><li>Ward Management </li></ul>
  4. 5. HIMS – Monthly operational efficiency <ul><li>Lapse of equipment insurance </li></ul><ul><li>Higher patient wallet share through integrated op consulting </li></ul><ul><li>Misused phone call monitoring (EPABX integration) </li></ul><ul><li>Laboratory reagent wastage reduction </li></ul><ul><li>Vendor rating - purchase cost optimization </li></ul><ul><li>Higher room utilization </li></ul><ul><li>Shorter cycle for IP credit collection (Interest savings) </li></ul><ul><li>Stock pilferage reduction (stock monitoring) </li></ul><ul><li>Lower inventory cost through stock velocity </li></ul><ul><li>Easy TPA insurance claims - insurance module </li></ul><ul><li>Efficiency in billing through heuristic search </li></ul><ul><li>Administrator time savings </li></ul><ul><li>Accurate billing </li></ul><ul><li>Bank reconciliation savings </li></ul><ul><li>IT personnel cost savings </li></ul><ul><li>Repeat customer business (improved loyalty) </li></ul><ul><li>Lower advertising costs through SMS </li></ul><ul><li>Better Tax planning </li></ul><ul><li>Patient satisfaction (patient wait time monitoring) </li></ul><ul><li>Central and quicker discharges – integrated modules </li></ul><ul><li>Management time savings - less supervision </li></ul><ul><li>Operation theater scheduling </li></ul><ul><li>Payroll preparation time savings </li></ul>
  5. 6. GENERAL BENIFITS Savings – Substantial savings in manpower, time and costs through improved productivity Effectiveness – Increased administrative & operational effectiveness and improved communications between the peripheral labs with the central lab Simplification – Improved and simplified work / process flow through automation Quality – Reduced errors and duplication of work Centralization – Consolidation of information into a single point Optimization – Empowers better use of existing resources (people, time and money) at the organization Competitive Advantage – Improved customer satisfaction and market position  
  6. 7. Front office - Less waiting time for the patient <ul><li>Easy patient enquiry </li></ul><ul><li>Pre registration to avoid long queues </li></ul><ul><li>Quick discharge process </li></ul><ul><li>Single point payment </li></ul><ul><li>Room floor map </li></ul>
  7. 8. Doctor - Easy access to patient information <ul><li>SMS alerts on appointments </li></ul><ul><li>AID IN FASTER DECISION MAKING (ECG X RAY ,LAB INVESTIGATIONS)‏ </li></ul><ul><li>Electronic Prescription Printing </li></ul><ul><li>CAN GIVE SUGGESTION DIRECTLY </li></ul><ul><li>IDEAL FOR KEEPING TRACK OF PATIENT RECORDS </li></ul><ul><li>CAN PREPARE DISCHARGE SUMMARY EASILY </li></ul><ul><li>PROVIDE ACCURATE INFORMATION ABOUT SYMPTOMS AND HEALTH BACKGROUND </li></ul><ul><li>HELP TO DECIDE ON A COURSE OF TREATMENT </li></ul><ul><li>CAPTURE REFERING DOCTOR'S DATA </li></ul>
  8. 9. Nurses Benefits <ul><li>COMMUNICATE FASTLY AND EFFECTIVELY </li></ul><ul><li>DO IN PATIENT BILLING </li></ul><ul><li>CAN REFER REPORTS IMMEDIATELY </li></ul><ul><li>CAN GET PATIENT INFORMATION </li></ul><ul><li>CAN CLARIFY PATIENT DOUBT </li></ul><ul><li>CAN BE USED IN TRAINING NEW STAFFS </li></ul><ul><li>CAN REPORT ADVERSE DRUG REACTIONS </li></ul>
  9. 10. Patient Benefits <ul><li>BETTER TREATMENT(FASTER) ‏ </li></ul><ul><li>ADEQUATE INFORMATION REGARDING TREATMENT AND TESTS </li></ul><ul><li>CAN DO OPD BOOKING </li></ul><ul><li>CAN ACCESS SPECIAL PACKAGES </li></ul><ul><li>CAN CONTACT HEALTH TEAM </li></ul><ul><li>CAN FORSEE THE COST OF TREATMENT </li></ul><ul><li>CAN GIVE FEED BACKS </li></ul>
  10. 11. ADMINISTRATORS <ul><li>MANAGEMENT CAN CONVEY THEIR MESSAGE TO ALL WORKERS REGULARLY (HOSPITAL ORDERS , EVENTS ,CIRCULARS) ‏ </li></ul><ul><li>CAN GET FEED BACK FROM EMPLOYEES AND PATIENTS </li></ul><ul><li>CAN ASSESS THE CURRENT FUNCTIONING OF HOSPITAL </li></ul>
  11. 12. Management - One click information <ul><li>DAILY COLLECTION REPORT FOR OPD & INDOOR &quot;PATIENT WISE -CASH / CHECK /CARD COLLECTED </li></ul><ul><li>Interactive query for daily transaction </li></ul><ul><li>Daily and monthly summaries </li></ul><ul><li>Doctor and department monitoring </li></ul><ul><li>SMS alerts on daily reporting </li></ul><ul><li>Audit alerts </li></ul>
  12. 13. Finance - Centralized control <ul><li>Integrated with all departments </li></ul><ul><li>Online voucher approval and printing </li></ul><ul><li>Cost centre analysis </li></ul><ul><li>Transaction zooming for easy audit </li></ul><ul><li>Statutory reports as per companies act </li></ul>
  13. 14. Inventory - Optimize stock level by up to 30% <ul><li>Early expiry notification </li></ul><ul><li>Tag medicines to recommending doctors </li></ul><ul><li>Alternate drugs for substitutes </li></ul><ul><li>Barcoding for easy tracking </li></ul><ul><li>Multiple outlets for pharmacies </li></ul><ul><li>Analysis </li></ul>
  14. 15. Customer speak <ul><li>Peace of Mind </li></ul><ul><li>25% management time savings </li></ul><ul><li>Bundle of benefits </li></ul><ul><li>Must for every hospital </li></ul><ul><li>Value for money </li></ul>
  15. 16. The difference !! <ul><li>Measurable economic benefits </li></ul><ul><li>Low cost of ownership product </li></ul><ul><li>No hidden costs </li></ul><ul><li>Rapid implementation according to Clients requirement </li></ul><ul><li>Better patient experience </li></ul><ul><li>Lower your cost of servicing the client </li></ul><ul><li>Higher patient satisfaction </li></ul><ul><li>100% control over your organization </li></ul>
  16. 17. Development Methodology <ul><li>Active knowledge management repository </li></ul><ul><li>Version control and documentation tools </li></ul><ul><li>Proactive and fail safe design methods </li></ul><ul><li>Strict standards for coding practices </li></ul><ul><li>Unit testing for complex functions </li></ul><ul><li>Usability & stress testing </li></ul><ul><li>Sophisticated automated testing tools for zero defects </li></ul>
  17. 18. Software Associates – Implementation Policy <ul><li>Trained Engineers will be at client site </li></ul><ul><li>Meeting with Auditors / ISO consultants </li></ul><ul><li>Training for Operators, Accountants & Administrators </li></ul><ul><li>Weekly review with Management Team </li></ul>
  18. 19. Support Policy <ul><li>24 x 7 voice </li></ul><ul><li>9 am - 5 pm instant broadband </li></ul><ul><li>12 hour onsite support </li></ul><ul><li>Disaster recovery team for emergencies </li></ul><ul><li>CRM for customer call management </li></ul><ul><li>Call escalation </li></ul><ul><li>Quality of Service Guarantee for standard package </li></ul>
  19. 20. Support Call Escalation Customer Help Desk Support engineer Problem Solving Response Time : (0-4 hrs) Onsite engineer Problem Solving Response Time : (0-24hrs) Implementation/support developer Report building and remote calls Response Time : (0-6 hrs) Senior support engineer Problem Solving Response Time (0-8 hrs) Development team Bug fixes/product enhancements Response Time : (8-24 hrs) Quality Assurance engineer Testing Response Time : (8-24 hrs) Technical head New technology research/ quality and process initiatives Response Time : (10-24hrs)

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