Brijesh Khandal is seeking a challenging career opportunity where he can utilize his technical and interpersonal skills. He has a Bachelor's degree in Computer Applications from Rajasthan University and a Master's degree in Computer Applications from Rajasthan Technical University. He has over 5 years of experience working as an Analyst at HCL Technologies where he is responsible for incident management, troubleshooting, and reporting. He has strong skills in programming, ITIL frameworks, and tools like BMC Remedy, Autosys, and Unicenter.

1. RESUME
Brijesh Khandal
DOB:April 18th
, 1990
Mob: +91 8769991159/9990294358
Email: brijthebond@gmail.com
CAREER OBJECTIVE:
To pursue a challenging and growth oriented career with my technical and interpersonal skills thereby
excelling in my domain and hence serve the organization to the best of my capabilities.
ACADEMICPROFILE:
QUALIFICATION BOARD/ UNIVERSITY INSTITUTE/COLLEGE YEAR OF
PASSING
PERCENTAGE
M.C.A. Rajasthan Technical
University
Government
Engineering College,
Ajmer
2014 65.68%
B.C.A. Rajasthan University L.B.S. PGCollege,
Jaipur
2011 63.72%
Senior Secondary
(12th
)
R.B.S.E,Ajmer Vivekanand Sr. Sec.
Public School, Phulera
2008 58.62%
Secondary (10th
) R.B.S.E,Ajmer Vivekanand Sr. Sec.
Public School, Phulera
2006 79.50%
TECHNICAL SKILLS SET:
1. Programming Skill Analysis, Monitoring, Troubleshooting
2. Other Skill ITIL (Information Technology Infrastructure Library)
PROJECTS:
Institute’s name Project Title Description
Government
Engineering College,
Ajmer
Electricity Billing
System (Core
JAVA)
This is a minor project developed in core java which
helps to calculate the electricity bill of consumers
easily.

2. PROJECT TRAINING:
I have completed my internship from GenXSoft Tech Pvt Ltd, Jaipur.
Institute’s name Project Title Description
GenX Soft Tech Pvt
Ltd
Passionate India
(Advance JAVA)
This is the project developed in java which is a
professional community website. In this web
application, the professional people can communicate
with each other and also can find the relevant job
according to their profile.
WORK EXPEREINCE:
EMPLOYER NAME DURATION DESIGNATION
HCL TECHNOLOGIES LTD. NOVEMBER 28TH, 2014
(STILL WORKING)
ANALYST
At present serving as an Analyst in Data Center Operations with HCL Technologies Ltd.,Noida.
Responsibilities:-
 Creating incidents and executing SRs on priority basis.
 Escalating SEV1 issues to team and following up on the status.
 Creating reports of tickets and providing the same to SDM.
 Creating backup reports.
 Providing Knowledge training to the new team members.
 Preparing KT documents.
 Monitoring Servers using Unicenter tool and escalating the incident to the concerned team within
SLA.
 Incident Management of any critical issue and co-ordaining with the support teams and
Vendors.
 Scheduling jobs on OPC Tivoli Geoffrey 390 and Autosys.
 Escalating the Incident to concerned queue using BMC Remedy (ticketing tool).
 Level 1 support and troubleshooting of backup on EMC (Networker Management Console)
legato backup tool.
 Performing Backup and Restores for AS400 and Windows servers using Legato and EDM tools.
 Preparing daily, Weekly, Monthly and Offshore reports.

3.  Having good interpersonal skills as well as good communication skill and day to day dealing with
Global customers.
 Exposure to tape library. Tape inventory, label, mount, read/write, ejection, deposit etc.
 Knowledge of Networking technologies, windows server etc.
TOOLS:-
 BMC REMEDY
 VERTICES
 AUTOSYS
 EMC NETWORKER
 OPC TIVOLI GEOFFREY 390
 UNICENTER
 PUTTY
 NETVAULT GUI
ABOUT MYSELF:
 A hardworking, determined, responsible person; open to new technologies and ideas.
 A positive team player and a quick learner.
HOBBIES:
 Listen to music
 Watching WWE
PERSONAL PROFILE:
Name: Brijesh Khandal
Father’s Name: Mr. Ram Avatar Sharma
Gender: Male
Status: Married
Permanent Address: Kundan Kuteer,Near Shri Sitaram Temple, Purana Phulera,
P.O. Phulera,Distt. - Jaipur (Rajasthan),
Pin-303338
Language known: Hindi, English
I hereby declare that the information furnished above is true to the best of my knowledge.
(BRIJESH KHANDAL)