Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Recommendation_JohnDeere
1. September 10, 2013
To whom it may concern:
Ms. Bridget Norland asked if I would write her a letter of recommendation for a new career opportunity. With that
in mind, I would like to explain how we worked together and how her abilities and personality stood out.
Listening: When we needed to re-design our websites, she not only listened to what we wanted to do but
understood the reasons why. We met with at least six other vendors and they were more interested in selling us
their “vision” instead of working with ours. Bridget offered very good ideas and solutions for what we needed to
achieve at the time. As those needs have changed, she has been there to help us with those as well.
Communication: Bridget kept us informed at all stages of the design and going live process and when deadlines
were met. Most importantly she also informed us ahead of time when a deadline was not going to be met. It was
nice to be able to turn the keys over to someone to follow up on things and feel confident it was going to be done.
It was always a pleasure to talk with her and bounce around new ideas.
Customer service: Our sites rely on information being fed from other websites and services. One occasion that
stood out was when one of those feeds went down late on a Friday afternoon. I did not even know this happened
until Bridget called me and wanted to know who to contact at the other company as her regular contact was out
on vacation.
When I called the other company they said they did not think anything could be done until Monday. In the
meantime, Bridget was working with her programmers for a solution and called back to the company and told
them what they needed to do to fix the issue. We were back up in a few hours.
These are the things that stand out and if this is what you expect from an employee, Bridget Norland would be an
excellent choice.
Very truly yours,
Joe Delvo
Sales Support
Brandt Holdings Company
John Deere Division