1. PORTFOLIO
bradenrapp.wordpress.com
OBJECTIVE
Obtain a creative position that showcases and challenges writing, strategic communication, and digital
production skills
EDUCATION
University of Nebraska at Omaha | 08/13-05/2015 | Omaha, NE
• Bachelor of Science; major: Journalism, Creative Media, PR & Advertising
• Second field of concentration: Creative Writing
• Honors: Dean’s List
EXPERIENCE
Freelance | Writer/Editor | 01/2014-Present | Omaha, NE
• Write and edit website and blog content for clients including hayneedle.com
• Invoice for services rendered
• Code written copy for display online
Hayneedle, Inc. | Marketing Writer/Editor | 04/2011-01/2014 | Omaha, NE
• Authored and edited marketing assets, site content, and a high volume of product descriptions
• Oversaw a pool of freelancers with concern for deadlines and budget
• Contributed to company blog
Hayneedle, Inc. | Operations Supervisor | 10/2010-04/2011 | Omaha, NE
• Administered training classes
• Managed multiple teams
• Resolved escalated issues involving customers and associates
Hayneedle, Inc. | Quality Assurance Specialist | 02/2010-10/2010 | Omaha, NE
• Analyzed telephone interactions between customers and associates
• Documented and delivered feedback
• Revamped Training and Quality Assurance departments
Hayneedle, Inc. | Customer Care Specialist | 08/2009-02/2010 | Omaha, NE
• Guided customers through sales and service issues via telephone
Holistic Healing Guide, LLC | Editor/Developer | 01/2009-06/2009 | Omaha, NE
• Designed and edited website content
• Developed website
RELEVANT COMPETENCIES
• Online Marketing
• Email Marketing
• Creative Strategy
• Branding & Identity
• HTML Scripting
• SEO
• Copy Editing
• Video Editing
• Audio Editing
• Content Management
• Wordpress
• Social Media
• Microsoft Word
• Microsoft Excel
• PowerPoint
• Adobe Audition
• Adobe Premiere
• InDesign