Slides presented at Connected Local Government Live 2017 29 June in data session

1. Developing a local authority
data strategy – our journey so
far, successes and challenges
Andy Baker – Insight Manager (Intelligence)
Jon Day – Systems Integration and Data Lead

4. We know that we need to both deliver on existing
analysis work and the insights we gain from this but also
to help drive forward the organisation and support
cultural change in how we use data, so that we can
deliver better insights in future…

5. Connecting Information Silos

6. Master data management
Why is Coventry using master data management
• Improves data accuracy
• Identifies missing business rates
• Enables a service integrated customer portal
• Improves data insights
• Supports “tell us once” project
• Improves Citizens Outcomes
Coventry’s master datasets
• Properties
• Citizens
• Companies

7. Overview of a Master Data Process

8. Coventry's Data Warehouse Process

9. Coventry's Reporting Structure

10. Data quality and governance

11. Workforce Engagement