1. New
State of the Art
Data System!

2. “Sneak-a-Peek” at a data system that
EmpowORs you to get outcomes & results
for your clients, communities and agency

3. Customer Comments
“Data needs to be readily accessible
and easy to understand”
Duane Yoder
CEO
Garrett County
Community Action

4. The Partners that are CSST Software
Miles Technologies
– Leading developers of
intuitive, web-based
software
– “Deep bench” of Technology
experts
Garrett County Community
Action, Duane Yoder
– Leaders in affordable real
estate development and
design
– Thought and Service Leaders
on “Bundled Services” and 2
Gen approaches to poverty
alleviation
Paige Teegarden, MPP
of Think Outside
– Proven success in implementing
data systems in nonprofits
– Strategic Planning and Evaluation
Expert

5. “Making results visible”

6. Easy to Search for People,
Communities, Businesses that are
participants

7. See everything currently being
done with household in one
glance!

8. Universal Intake
“We generate a presumptive eligibility
report from CSST; it uses the information
that we enter to tell them about other
programs they might be eligible for…We
also use the system to help us do
assessments for the whole family.”

9. Can place people in more
than one household!

10. Work Templates
Change the data
entry screens and
required fields

11. Income and
Other
Supplemental
Information
Easily added when it
is a requirement of
agency or program.

12. Supplemental
Information
• Utility Vendors
• Employment
information
• Education Information
• Insurance information
• Health Information
• And more

13. Make your
own!
Custom
Assessments

14. Program Management
“We spend a lot of time analyzing the
data and using that information to
develop program plans and new
offerings.“

15. Quickly use different enrollment forms to
capture program specific information

16. Record services simply and easily with
different service forms
Financial
Transactions
—IDA
Counseling
General
Services
Attendance

17. Pathway Planning and Outcomes
“We can see Pathway and
ABC meetings and
benchmarks and outcomes
that our families are
reaching.”

18. • Track outcomes

19. • Easy Tools to Analyze
your data

20. Bundled Services
“The system allows us
to see how well we are
bundling services. It
allows us to see whose
enrolled in multiple
services…it provides a
tool for planning and
making sure service
integration is
happening.”

21. Turning Data into
Information

22. Drill into Program and Service
Dashboards to see WHO

23. See Demographic
information for
program and
service dashboards
Drill into information
to monitor data

24. Family Success!
“Families are moving toward Self
Sufficiency and we are using the
system as a tool to help with that.”

25. Reporting
• Quick Reports / What’s on the Page
• Super Reports
– Select which records
– Select fields to include
– Select format from pre-programmed options like
CSBG Section G
• Specialized Reports
– Staff
– Agency
– Administrative