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Online Free School Meals
“an innovation in public service delivery”
Amanda Derrick OBE
Better Connected
24th
May 2016
A Compelling Case for
Collaboration: Sharing Data &
Platforms with Whitehall & NHS
amanda@siliconabbey.com
The Case for Collaboration
• User Centric Services
• ‘Relational Services’
• Cost
Central government
“……the programme has not achieved the significant
anticipated savings and benefits …
The programme will only achieve value for money in
future if the Cabinet Office shows clear leadership, and
government accepts the need for
collaborative and flexible
behaviours from all departments
involved.”
Amyas Morse Head of NAO Shared Service Report May 20th
2016
Local government
“too much focus on leaders and
innovators leads to isolated islands
of unrepeatable best practice”
Jos Creese Twitter May 2016
ECS at the core
Two Extra Questions
“What is going to stop us achieving
the collective outcome?”
“What is the impact on all users of
achieving the collective outcome ?”
Simplify
Governance
Standards
Extract Value
Standardise
• Form design and usability
• Data sharing
• Citizen contact
• Access and security
• Links
• Compliance and compatibility
• Service availability
• Specific minimum features for each of
the core transactional services
Share
Lead Collaboratively
Platforms & Data
Governance
Standards
Build on success through:
Governance
Standards
Shared leadership
Digital leadership

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AMANDA DERRICK: BETTER CONNECTED LIVE 2016

  • 1. Online Free School Meals “an innovation in public service delivery” Amanda Derrick OBE Better Connected 24th May 2016 A Compelling Case for Collaboration: Sharing Data & Platforms with Whitehall & NHS amanda@siliconabbey.com
  • 2. The Case for Collaboration • User Centric Services • ‘Relational Services’ • Cost
  • 3. Central government “……the programme has not achieved the significant anticipated savings and benefits … The programme will only achieve value for money in future if the Cabinet Office shows clear leadership, and government accepts the need for collaborative and flexible behaviours from all departments involved.” Amyas Morse Head of NAO Shared Service Report May 20th 2016
  • 4. Local government “too much focus on leaders and innovators leads to isolated islands of unrepeatable best practice” Jos Creese Twitter May 2016
  • 5. ECS at the core
  • 6. Two Extra Questions “What is going to stop us achieving the collective outcome?” “What is the impact on all users of achieving the collective outcome ?”
  • 9. Standardise • Form design and usability • Data sharing • Citizen contact • Access and security • Links • Compliance and compatibility • Service availability • Specific minimum features for each of the core transactional services
  • 10. Share
  • 13. Build on success through: Governance Standards Shared leadership Digital leadership