1. Online Free School Meals
“an innovation in public service delivery”
Amanda Derrick OBE
Better Connected
24th
May 2016
A Compelling Case for
Collaboration: Sharing Data &
Platforms with Whitehall & NHS
amanda@siliconabbey.com
2. The Case for Collaboration
• User Centric Services
• ‘Relational Services’
• Cost
3. Central government
“……the programme has not achieved the significant
anticipated savings and benefits …
The programme will only achieve value for money in
future if the Cabinet Office shows clear leadership, and
government accepts the need for
collaborative and flexible
behaviours from all departments
involved.”
Amyas Morse Head of NAO Shared Service Report May 20th
2016
4. Local government
“too much focus on leaders and
innovators leads to isolated islands
of unrepeatable best practice”
Jos Creese Twitter May 2016
6. Two Extra Questions
“What is going to stop us achieving
the collective outcome?”
“What is the impact on all users of
achieving the collective outcome ?”
9. Standardise
• Form design and usability
• Data sharing
• Citizen contact
• Access and security
• Links
• Compliance and compatibility
• Service availability
• Specific minimum features for each of
the core transactional services