2. The Idea
Security deposit boxes on demand:
People want to securely store their valuables (passports, legal documents,
jewellery etc.) outside of their home in case of fire of burglary
Safety deposit boxes in banks are rare and inconvenient
Other private alternatives are expensive and lacking in customer service
@captainkinnard benjamin.kinnard1@gmail.com
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3. The Idea (Continued)
Have a secure location out of town where safety deposit boxes are stored,
and then bring the individual box to the customer, instead of the customer
visiting the entire collection of boxes
Offer 24/7 service for an on-demand visit to the customers current location
Double locking system between driver and customer (two keys need to be
turned simultaneously) ensures security
Customers access the box privately and in the comfort of their own home
@captainkinnard benjamin.kinnard1@gmail.com
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4. The Demand
Safety deposit boxes are increasingly hard to get in Dubai – some branches
have a five year waiting list, some are raising minimum AUM with the bank
to AED 1,000,000
Huge concentration of wealth in Dubai – and lots of expats lack home
stability to comfortably secure sensitive/valuable items
Other private safety deposit box companies exist (not on-demand) –
validation of the concept
Storage on demand (for lower value items) is increasingly popular around
the world, e.g. Makespace (US), Vault Dragon (Asia) – consumers value
convenience
http://gulfnews.com/your-say/complaints/safe-deposit-lockers-rare-and-expensive-in-uae-residents-say-1.1394829
http://www.emirates247.com/news/emirates/shortage-of-bank-lockers-in-dubai-2012-05-17-1.459140
@captainkinnard benjamin.kinnard1@gmail.com
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5. The Target Customers
The wealthy – Dubai is the perfect place to start due to the high
concentration of wealth in the city
Expats – many don’t have a true home so want somewhere to securely
store critical items
Those in transit – travellers and businesspeople can leave valuable items in
Dubai to pick up next time, DXB a major international hub
Technology can make what was niche mass; before Uber, only the wealthy
could afford a private driver. Today, only the wealthy have access to safety
deposit boxes at their banks – there is much untapped potential lower
down the wealth spectrum
@captainkinnard benjamin.kinnard1@gmail.com
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6. The Competition
Banks
Inconvenient - limited opening hours and have to visit the location
Limited availability of boxes (up to five year waiting list at some branches)
Inflexible - must be a client with the particular bank to get a safety deposit box
AUM requirements rising to AED 1,000,000
JFT
Opaque pricing and poor customer service
Inconvenient – have to visit the location
Personal Safe
Risk of losing critical items to fire and/or burglary
@captainkinnard benjamin.kinnard1@gmail.com
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7. The Business Model
SaaS – charge a monthly fee (approx. AED100 a month) to retain box
securely and safety each month
Charge a delivery fee when customers request a box (approx. AED50)
each time
Transparency – free to sign up, no minimum length of contract, the app
shows costs for each month etc.
Lower fixed costs as vault facility outside of central area
@captainkinnard benjamin.kinnard1@gmail.com
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8. The Risks (Addressed)
AML/Regulation
JFT operating in Dubai without any regulatory problems
Safety of boxes during transit
Double locking makes the box worthless if it was stolen in transit
Discrete service so people not even aware of what is being transported
Strong box that is highly resistant to damage etc.
Safety of boxes at remote location
Ensure facility is secure with 24/7 guards and cameras etc.
@captainkinnard benjamin.kinnard1@gmail.com
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9. The Future
Offer different size boxes
Greater flexibility for clients
Lower costs through economies of scale
Expand the potential market size by lowering costs
Expand one city at a time
Focus on centres of wealth in emerging markets
Develop a playbook to speed up expansion
@captainkinnard benjamin.kinnard1@gmail.com
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10. How is SafelyHome better?
Convenient – SafelyHome is available 24/7 at your location
Peace of mind – boxes are secured safely in a remote location
Customer Service – SafelyHome has clear pricing plan
Accessible – no minimum wealth requirements, not tied to any one bank –
SafelyHome is available to anyone
@captainkinnard benjamin.kinnard1@gmail.com
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11. Me
Ben Kinnard
Founder of SafelyHome – passionate about all things tech, startups and VC
Consultant at Wealth-X, a successful startup focused on wealthy individuals
British national, lived in Netherlands and Singapore previously
MSc in Finance & Investment, 1st Class Honours at Bristol University
https://twitter.com/captainkinnard
http://captainkinnard.com/
@captainkinnard benjamin.kinnard1@gmail.com
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