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Supply Chain Visibility Solution
powered by
• The Royale International Group has been
operating since the early 1980’s. Initially
handling wholesale and retail courier
customers the group has since grown to
become a leading force in global logistics
with a worldwide office network
supporting many of the World’s blue chip
organisations.
• British-owned and headquartered in Hong
Kong, the group’s service portfolio has
grown to encompass a wide range of
logistics products including courier, air
freight, sea freight, warehousing and
inventory management, time critical
services and bulk distribution services.
• Currently employing over 1000 people
globally, Royale is one of the world’s
leading logistics companies with a strong
reputation for service in a very
competitive marketplace.
About The Royale International Group
2
Royale International Warehouse Locations
3
Country Location Country Location
Adelaide Indonesia Jakarta
Brisbane
Japan
Fukuoka
Canberra Nagano
Australia Hobart Nagoya
Melbourne Narita
Perth Osaka
Sydney Tokyo – Fuchu
Brunei Brunei Tokyo – Haneda
China
Beijing Korea Seoul
Chengdu
Malaysia
Kuala Lumpur
Guangzhou Penang
Nanjing Mongolia HoHot
Nanning
New Zealand
Auckland
Shanghai Wellington
Shenyang Pakistan Karachi
Shenzhen Philippines Manila
Wuhan Singapore Singapore
Xi’an South Africa Johannesburg
Xiamen Thailand Bangkok
Yinchuan US Territory Guam
UK London
Hong Kong Hong Kong Vietnam Ho Chi Minh
Bangalore
Bombay
India Chennai
Hyderabad
New Delhi
Pune
• World wide inventory and transaction visibility
• In-depth reporting capabilities
• Remote access to and control of key inventory processes
• Advanced functions allow for industry-leading accuracy
4
Royale International Brings Best of Class
WMS
• Real-time Online Reports
– Reports available on-demand, 24/7
– Accessible from any connected computer worldwide
– All reports are downloadable for customization
Examples of Available Reports (partial list)
5
Transaction Reports Item Reports Stock Status Reports
TransactionRegister ItemActivitybyCustomer InventorybyLocation
TransactionbyActivity ItemActivitybyLocation StockStatusSummary
TransactionbyLine Item ItemReports:KitsOnly StockStausDetail
OpenTransactions ItemReports:ItemsOnly StockStatusbyDate Range
ReportbyTransaction# ItemReports:ItemsandKits StockStatus:ZeroOn-Hands
ItemReports:Summary
ItemReports:Detail
Bringing Unparalleled Visibility Into Your Supply Chain
Visibility
6
Stock Status Reports
Provides Current
Inventory Levels by SKU
• Details per Location
• Selectable Date Range
• Includes out-of-stock
• Detailed Stock Status
Tracks:
– Lot Number
– Serial Number, and
– Expiration Dates
Visibility
7
Transaction Reports
Lists full details for all
warehouse activities:
• Sort by transaction
types including Inbound
Receipts and Outbound
Shipments
• Report by location and
date
• Transaction drill-down
for full details
Visibility
8
Item Reports
Provides Detailed In/Out
Activity and a Running Total
for Inventory Reconciliation
• Summary of every receipt
and shipment by SKU
• Customizable by location
• Drill-down by transaction
for complete details of a
single transaction.
• Includes carton count for
every transaction
Visibility
• Automatic email notifications can be set up based on
custom preferences.
– Notifications for shipments, receipts, stock status, and a variety of
warehouse events.
9
Programmable Email Notifications
Visibility
• See the same information as Royale warehouse
employees to help prioritize warehouse
operations
• Always know what is happening in Royale
warehouses worldwide
• Real-time reports
10
Manage and Control Your Inventory
Control
• Web-based order entry from anywhere in the
world allows order shipment requests to be
immediately entered into system.
– Select specific Lot Numbers and/or Serial Numbers for
shipment
11
Place your own Orders Online
Control
• Record inventory and sales events at the time of
the transaction
– Enables faster Order-to-Cash Cycle so you can invoice or bill
quicker
• The Royale warehouse captures of billing
information at time of transaction for greater
accuracy
• Eliminate data entry errors with:
– Web-based order entry option
– Barcode Scanning Eliminates Data Entry
– EDI integration for order requests
and shipping details
12
A More Accurate Supply Solution
Accuracy
• Barcode Scanning
– Lot Number, Serial Number and/or Expiration Date Tracking
• EDI Integration Ready
– 6 Standard File Formats
• X12
• Tab-Delimited
• Fixed Position Flat-File
• XML
• SPS Commerce 940/945 (does not include SPS Commerce
fees)
• DiCentral EDI 940/945 (does not include DiCentral fees)
– Retailer-Compliant UCC-128 Label Printing
13
Advanced Features
Accuracy
Barcode Scanning
provides real-time
integration to
warehouse.
• Ensures correct SKU,
Quantity, Lot # and/or
Serial Number is
selected.
• Real-time integration
updates application
immediately.
• Allows for greater
accuracy by eliminating
need for data entry of
complex product
information.
Barcode Scanning
Accuracy
15
WMS – Order Integration Options
Shipping Details
Web Services
(XML via HTTP)
FTP
XML Flat File XLSX
CSV EDI X12
File Import/Export
Customer Portal or Royale Portal
XML Flat File XLSX
CSV EDI X12
Ecommerce &
Smaller Accounting
Systems
EDI Service Providers,
ERP Systems &
Proprietary Shopping
Carts
Royale Warehouse Manager
by
Systems Royale Warehouse Interfaces
Create Order
Shipping Details Call
Create Order Call
Stock Status Call
Scenario:
Shopping Carts would initiate
the Web Service Call when
orders are ready for
shipment.
Real-Time
Every 15 Minutes
As Needed
Manual Data Entry
Customer Portal or Royale Portal
Shopping Cart
& CRM Platforms
Directly Supported:
Amazon, Big Commerce, BrightPearl,
ChannelAdvisor, CS Cart, eBay,
Magento, Shopify, Volusion & WooCommerce
Carts/CRM using our Web Service API:
DropStream, eCommHub,, HubSoft, Limelight,
Triangle Media,, UltraCart & Zoovy
Support for eCommerce Integration
Web Services
(XML via HTTP)
Manual Import/Export
XML Flat File XLSX
CSV EDI X12
Ecommerce
with Lower Volume
Royale Warehouse Manager
by
Systems Royale WMS Interfaces
Shipping Details Call
Create Order Call
Stock Status Call
Scenario:
Shopping Carts would initiate
the Web Service Call when
orders are ready for shipment.
Real-Time
As Needed
Shopping Cart
& CRM Platforms
Directly Supported:
Amazon, Big Commerce, BrightPearl,
ChannelAdvisor, CS Cart, eBay,
Magento, Shopify, Volusion & WooCommerce
Carts/CRM using our Web Service API:
DropStream, eCommHub,, HubSoft, Limelight,
Triangle Media,, UltraCart & Zoovy
eCommerce Order “Lifecycle”
Retail
Consumer
Meets Retailer
requirements
Flexible to meet any
customer requirements
Shopping Cart
integration with
Royale
Order Created
Inventory Update Calls
Tracking information
sent to consumer
Royale
Warehouse
Branded Packing
Slip
1 2
3
4
Order Sent to
Warehouse
Tracking Information Retrieved
eCommerce Order Lifecycle
1 – Consumer goes to website and enter orders. Order created in eCommerce Engine (shopping software)
2 – eCommerce Engine posts order to Royale (warehouse)
+ Warehouse receives notification of order
+ Warehouse picks/packs order
+ Warehouse ships order and captures tracking information
3 – Tracking information returned to shopping cart (eCommerce engine calls Royale for order status updates)
+ eCommerce Engine Bills Credit Cart
4 – “Your order has shipping” notification and tracking information sent from eCommerce engine to consumer
CRM/eCommerce
Shopping
Cart Platforms
Directly Supported:
Amazon, Big Commerce, BrightPearl,
ChannelAdvisor, CS Cart, eBay,
Magento, Shopify, Volusion & WooCommerce
Carts/CRM using our Web Service API:
DropStream, eCommHub,, HubSoft, Limelight,
Triangle Media,, UltraCart & Zoovy
Our Integration Partners
18
Royale WMS supports direct integration with suppliers in the following situations:
– Supplier maps to one of Royale’s standard formats (X12, Tab-delimited, Fixed Position Flat File or XML)
– Royale performs custom programming (for a fee) and maps to the supplier's formats
– Business-to-Business – When no direct to retailer communications is needed (e.g. EDI 856). For retailer
integration we partner with SPS Commerce, DiCentral and Spring Systems or your existing EDI service provider.
Direct EDI Integration
Accuracy
Supplier/Importer
EDIX12
Retail Customers
Web Stores
Salesperson Samples
Manual Orders ERP Systems (SAP,
Oracle, etc.)
EDI 850/856
Royale Warehouse
Standard Formats via FTP
(X12, Tab-delimited, Fixed
Position Flat File or XML)
UCC-128 Labels
Royale
Warehouse
945 Warehouse
Shipping Advice
940 Warehouse
Shipping Order
Web Service
(XML via HTTP)
or
Excel File 944 Warehouse Stock
Transfer Receipt Advice
943 Warehouse
Stock Transfer
20
EDI Integration Using Solution Providers
Retail
Customers Supplier
1,300 plus Retailers
and Distributors in our
network
12,000 Supplier /
Logistics customers in
our network
Meets Retailer
requirements
OPTIONAL:
Flexible to meet any
customer requirements
Pre-wired integration
with Royale
850 PO 850 PO
810 Invoice
810 Invoice
940 Warehouse
Shipping Order
856 ASN
Whse Shipping
Advice 945 / 856
945 Warehouse
Shipping Advice
940 Warehouse
Shipping Order
EDI
EDIEDI
Royale Warehouse
UCC-128 Labels
1 2
3
4 5
6
7
89
EDI Service
Provider
SPS Commerce
DiCentral, ACT Data,
Spring Systems,
B2B Gateway,
True Commerce
Accuracy
Ben Jones
Business Development – Logistics
Email: ben.jones@royaleinternational.com
Tel: +852 2218 5850
Royale International Headquarters:
Unit 2602, 26th Floor
Octa Tower,
8 Lam Chak Street,
Kowloon Bay,
Hong Kong
Contact
21

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Royale International Logisitcs Dept_2015

  • 1. Supply Chain Visibility Solution powered by
  • 2. • The Royale International Group has been operating since the early 1980’s. Initially handling wholesale and retail courier customers the group has since grown to become a leading force in global logistics with a worldwide office network supporting many of the World’s blue chip organisations. • British-owned and headquartered in Hong Kong, the group’s service portfolio has grown to encompass a wide range of logistics products including courier, air freight, sea freight, warehousing and inventory management, time critical services and bulk distribution services. • Currently employing over 1000 people globally, Royale is one of the world’s leading logistics companies with a strong reputation for service in a very competitive marketplace. About The Royale International Group 2
  • 3. Royale International Warehouse Locations 3 Country Location Country Location Adelaide Indonesia Jakarta Brisbane Japan Fukuoka Canberra Nagano Australia Hobart Nagoya Melbourne Narita Perth Osaka Sydney Tokyo – Fuchu Brunei Brunei Tokyo – Haneda China Beijing Korea Seoul Chengdu Malaysia Kuala Lumpur Guangzhou Penang Nanjing Mongolia HoHot Nanning New Zealand Auckland Shanghai Wellington Shenyang Pakistan Karachi Shenzhen Philippines Manila Wuhan Singapore Singapore Xi’an South Africa Johannesburg Xiamen Thailand Bangkok Yinchuan US Territory Guam UK London Hong Kong Hong Kong Vietnam Ho Chi Minh Bangalore Bombay India Chennai Hyderabad New Delhi Pune
  • 4. • World wide inventory and transaction visibility • In-depth reporting capabilities • Remote access to and control of key inventory processes • Advanced functions allow for industry-leading accuracy 4 Royale International Brings Best of Class WMS
  • 5. • Real-time Online Reports – Reports available on-demand, 24/7 – Accessible from any connected computer worldwide – All reports are downloadable for customization Examples of Available Reports (partial list) 5 Transaction Reports Item Reports Stock Status Reports TransactionRegister ItemActivitybyCustomer InventorybyLocation TransactionbyActivity ItemActivitybyLocation StockStatusSummary TransactionbyLine Item ItemReports:KitsOnly StockStausDetail OpenTransactions ItemReports:ItemsOnly StockStatusbyDate Range ReportbyTransaction# ItemReports:ItemsandKits StockStatus:ZeroOn-Hands ItemReports:Summary ItemReports:Detail Bringing Unparalleled Visibility Into Your Supply Chain Visibility
  • 6. 6 Stock Status Reports Provides Current Inventory Levels by SKU • Details per Location • Selectable Date Range • Includes out-of-stock • Detailed Stock Status Tracks: – Lot Number – Serial Number, and – Expiration Dates Visibility
  • 7. 7 Transaction Reports Lists full details for all warehouse activities: • Sort by transaction types including Inbound Receipts and Outbound Shipments • Report by location and date • Transaction drill-down for full details Visibility
  • 8. 8 Item Reports Provides Detailed In/Out Activity and a Running Total for Inventory Reconciliation • Summary of every receipt and shipment by SKU • Customizable by location • Drill-down by transaction for complete details of a single transaction. • Includes carton count for every transaction Visibility
  • 9. • Automatic email notifications can be set up based on custom preferences. – Notifications for shipments, receipts, stock status, and a variety of warehouse events. 9 Programmable Email Notifications Visibility
  • 10. • See the same information as Royale warehouse employees to help prioritize warehouse operations • Always know what is happening in Royale warehouses worldwide • Real-time reports 10 Manage and Control Your Inventory Control
  • 11. • Web-based order entry from anywhere in the world allows order shipment requests to be immediately entered into system. – Select specific Lot Numbers and/or Serial Numbers for shipment 11 Place your own Orders Online Control
  • 12. • Record inventory and sales events at the time of the transaction – Enables faster Order-to-Cash Cycle so you can invoice or bill quicker • The Royale warehouse captures of billing information at time of transaction for greater accuracy • Eliminate data entry errors with: – Web-based order entry option – Barcode Scanning Eliminates Data Entry – EDI integration for order requests and shipping details 12 A More Accurate Supply Solution Accuracy
  • 13. • Barcode Scanning – Lot Number, Serial Number and/or Expiration Date Tracking • EDI Integration Ready – 6 Standard File Formats • X12 • Tab-Delimited • Fixed Position Flat-File • XML • SPS Commerce 940/945 (does not include SPS Commerce fees) • DiCentral EDI 940/945 (does not include DiCentral fees) – Retailer-Compliant UCC-128 Label Printing 13 Advanced Features Accuracy
  • 14. Barcode Scanning provides real-time integration to warehouse. • Ensures correct SKU, Quantity, Lot # and/or Serial Number is selected. • Real-time integration updates application immediately. • Allows for greater accuracy by eliminating need for data entry of complex product information. Barcode Scanning Accuracy
  • 15. 15 WMS – Order Integration Options Shipping Details Web Services (XML via HTTP) FTP XML Flat File XLSX CSV EDI X12 File Import/Export Customer Portal or Royale Portal XML Flat File XLSX CSV EDI X12 Ecommerce & Smaller Accounting Systems EDI Service Providers, ERP Systems & Proprietary Shopping Carts Royale Warehouse Manager by Systems Royale Warehouse Interfaces Create Order Shipping Details Call Create Order Call Stock Status Call Scenario: Shopping Carts would initiate the Web Service Call when orders are ready for shipment. Real-Time Every 15 Minutes As Needed Manual Data Entry Customer Portal or Royale Portal Shopping Cart & CRM Platforms Directly Supported: Amazon, Big Commerce, BrightPearl, ChannelAdvisor, CS Cart, eBay, Magento, Shopify, Volusion & WooCommerce Carts/CRM using our Web Service API: DropStream, eCommHub,, HubSoft, Limelight, Triangle Media,, UltraCart & Zoovy
  • 16. Support for eCommerce Integration Web Services (XML via HTTP) Manual Import/Export XML Flat File XLSX CSV EDI X12 Ecommerce with Lower Volume Royale Warehouse Manager by Systems Royale WMS Interfaces Shipping Details Call Create Order Call Stock Status Call Scenario: Shopping Carts would initiate the Web Service Call when orders are ready for shipment. Real-Time As Needed Shopping Cart & CRM Platforms Directly Supported: Amazon, Big Commerce, BrightPearl, ChannelAdvisor, CS Cart, eBay, Magento, Shopify, Volusion & WooCommerce Carts/CRM using our Web Service API: DropStream, eCommHub,, HubSoft, Limelight, Triangle Media,, UltraCart & Zoovy
  • 17. eCommerce Order “Lifecycle” Retail Consumer Meets Retailer requirements Flexible to meet any customer requirements Shopping Cart integration with Royale Order Created Inventory Update Calls Tracking information sent to consumer Royale Warehouse Branded Packing Slip 1 2 3 4 Order Sent to Warehouse Tracking Information Retrieved eCommerce Order Lifecycle 1 – Consumer goes to website and enter orders. Order created in eCommerce Engine (shopping software) 2 – eCommerce Engine posts order to Royale (warehouse) + Warehouse receives notification of order + Warehouse picks/packs order + Warehouse ships order and captures tracking information 3 – Tracking information returned to shopping cart (eCommerce engine calls Royale for order status updates) + eCommerce Engine Bills Credit Cart 4 – “Your order has shipping” notification and tracking information sent from eCommerce engine to consumer CRM/eCommerce Shopping Cart Platforms Directly Supported: Amazon, Big Commerce, BrightPearl, ChannelAdvisor, CS Cart, eBay, Magento, Shopify, Volusion & WooCommerce Carts/CRM using our Web Service API: DropStream, eCommHub,, HubSoft, Limelight, Triangle Media,, UltraCart & Zoovy
  • 19. Royale WMS supports direct integration with suppliers in the following situations: – Supplier maps to one of Royale’s standard formats (X12, Tab-delimited, Fixed Position Flat File or XML) – Royale performs custom programming (for a fee) and maps to the supplier's formats – Business-to-Business – When no direct to retailer communications is needed (e.g. EDI 856). For retailer integration we partner with SPS Commerce, DiCentral and Spring Systems or your existing EDI service provider. Direct EDI Integration Accuracy Supplier/Importer EDIX12 Retail Customers Web Stores Salesperson Samples Manual Orders ERP Systems (SAP, Oracle, etc.) EDI 850/856 Royale Warehouse Standard Formats via FTP (X12, Tab-delimited, Fixed Position Flat File or XML) UCC-128 Labels Royale Warehouse 945 Warehouse Shipping Advice 940 Warehouse Shipping Order Web Service (XML via HTTP) or Excel File 944 Warehouse Stock Transfer Receipt Advice 943 Warehouse Stock Transfer
  • 20. 20 EDI Integration Using Solution Providers Retail Customers Supplier 1,300 plus Retailers and Distributors in our network 12,000 Supplier / Logistics customers in our network Meets Retailer requirements OPTIONAL: Flexible to meet any customer requirements Pre-wired integration with Royale 850 PO 850 PO 810 Invoice 810 Invoice 940 Warehouse Shipping Order 856 ASN Whse Shipping Advice 945 / 856 945 Warehouse Shipping Advice 940 Warehouse Shipping Order EDI EDIEDI Royale Warehouse UCC-128 Labels 1 2 3 4 5 6 7 89 EDI Service Provider SPS Commerce DiCentral, ACT Data, Spring Systems, B2B Gateway, True Commerce Accuracy
  • 21. Ben Jones Business Development – Logistics Email: ben.jones@royaleinternational.com Tel: +852 2218 5850 Royale International Headquarters: Unit 2602, 26th Floor Octa Tower, 8 Lam Chak Street, Kowloon Bay, Hong Kong Contact 21