1. BENHUR KACHHAP
DOB: 08.11.1989 benhurkachhap@gmail.com
+91-7057857064
EMPLOYMENT
Senior System Engineer Infosys Ltd, Bengaluru Feb 2013–Present
• Trained in Network Administration & Windows Administration
• Working as Network Engineer for Traffic & Connectivity Datacenter Team
• Current task work includes End to End management and support of the
Network Infrastructure of a leading Australian bank
• External Certification - CCNA Certified
• Organizational Level- ITIL Certification, Server Admin, Windows Admin
TECHNICAL SKILLS
 Network Configuration - LAN/WAN,TCP/IP, STP, VTP, HSRP, VRRP, ether channeling, VPC,
Management and configuration of CATOS/IOS based CISCO Switches (Nexus 7000,5000
including Fex 2000 series ,2900,3750,6500 ) , Fabricpath, Routers & Routing – OSPF, EIGRP,
BGP, Summarization, Redistribution, Route Filtering
 Network Monitoring – CA Spectrum Infrastructure Manager OneClick
 Subnet/ VLAN management using DHCP (Windows Server 2008 R2)
 IP Management – Easy-IP Client V6
 Ticketing Tools – ServiceNow, BMC Remedy
EDUCATION
Karunya University, COIMBATORE BACHELOR OF TECHNOLOGY JULY, 2008– JUNE, 2012
 Completed Bachelor Of Technology in Electrical & Electronics Engineering with 72.75%
GNHSS, RANCHI ALL INDIA SENIOR SCHOOL CERTIFICATE EXAMINATION APRIL, 2007 – JUNE, 2008
 Passed 12th
class from CBSE Board with 69.20%
DAV, RAMGARH ALL INDIA SECONDARY SCHOOL EXAMINATION APRIL, 2005 – JUNE, 2006
 Passed 10th
class from CBSE board with 79.86%
EXPERIENCE SUMMARY
2.5 years of overall IT experience in application support, specifically in Network support &
maintenance.
 Worked on Cisco based environment of an existing corporate network as part of the
organization's IT support team.
 Good understanding and analyzing power of the business requirements with good
investigation & diagnostic skills, service awareness and support tool’s knowledge.
 Ability to take independent responsibility as well as ability to contribute and be a productive
team member.
RELEVANT PROJECT SUMMARY
SUNCORP BANK, AUSTRALIA
As a Network Engineer, responsible for:
 Maintain and support network connectivity for every bank branches across Australia and
also the primary & DR Datacenters.

2.  Ensure integrity of the network infrastructure, and work with the IT support team.
 Direct interaction with customers to provide network solutions and troubleshoot problems
based on various issues faced by customer and resolve end user connectivity issues.
 Troubleshooting LAN/ WAN network issues related to data center and bank branches and
restore back up links failures based on NMS.
 Problem Resolution Escalation and Management for network related issues.
 Coordinate with various support teams (Virtualization, Wintel, Storage, Security, etc.) teams
regarding server/device deployment (commissioning/decommissioning) over the Datacenter
 VLAN maintenance tasks across the environment includes create/remove/trunk/span
 IP Allocation/ De allocation, Subnet/VLAN Management, DHCP & AD related works.
 Manage new routing options to and from the organization network.
 Deployed BGP connectivity for new AWS accounts.
 Decommissioning and commissioning of branch network devices (switches/routers).
 Faulty device/hardware management and replacement through third party vendors.
 Manage Data centre cabling request management (Copper/fibre).
 Was also involved in new site setup and datacenter migration on a practitioner level.
 Coordinate with ISPs for any link issues and commissioning/decommissioning of any lease
lines.
 Manage planned outage notifications.
 Exposure on handling routine delivery through Incident Management, Change Management,
and Problem Management based on ticket tools like ServiceNow, BMC Remedy, Jira.
 Adhere strictly to the work process and business guidelines keeping the ITIL process handy
Ensured customer delivery targets within SLA timelines and received appreciation for work
delivery.
PERSONAL DETAILS:
Father’s Name : Bimal Kachhap
Nationality : Indian
Address: #142, Durga Nilaya, Room No 2, Gnd Floor, 12th Cross, 16th Main, Thaverekere Main Road,
BTM 1st Stage, Bengaluru-560029