2. At Spectrum Science and Beauty we are dedicated to taking your business to the next level
with the latest innovations, superior quality, expert training, business strategy, marketing
solutions, technical support and excellent customer service.
AT SPECTRUM,
YOUR SUCCESS
IS OUR SUCCESS.
3. 11
// SPECIALISED
A NOTE FROM OUR
MANAGING DIRECTOR
I’d like to take to a moment to personally thank you for taking the time to learn more
about Spectrum and hopefully experience the Spectrum Point of Difference firsthand.
We pride ourselves in supplying you incomparable service with outstanding equipment.
The Spectrum Experience is unlike any you’ve had before. We’ll happily go above and
beyond your expectations to deliver you the latest innovations, superior quality and
unrivalled support.
When working with Spectrum, we do all we can to assist you in making your professional
dreams come true. Whether you’re new to the business, established and looking to
expand your offering or interested in thorough training and reliable equipment, we have
something to suit your needs and someone to guide you through the process.
I am proud to say we treat each client interaction with incomparable integrity, ingenuity and
dependability at the top of our minds. We’re looking forward to assisting you through this
exciting process and showing you what the Spectrum Experience is all about.
Kind Regards,
Ben Skeggs
Latest Innovations Superior Quality Unmatched Customer Service
CORPORATE CREDENTIALS
4. 2
THE SPECTRUM POINT
OF DIFFERENCE
Due to our impressive experience and expertise in
the beauty, medical and aesthetic arenas we are
able to provide an all encompassing experience
for each of our clients.
The Spectrum Key Management Team boasts years of industry
experience and are passionate about sharing their expertise
with you.
When partnering with Spectrum you can expect an experience
unlike any other:
Latest Innovations & Superior Quality: Thanks to client
feedback, staff expertise and excellent manufacturer
relationships our devices are developed to the highest
specifications thus ensuring your technology performs at it’s
best all day, every day. Additionally, our products provide
clients peace of mind via ease of use, safety standards and
clinical excellence.
Training: Our training provides clients a comprehensive
understanding of the product and methodology in a flexible
and clear manner. We ensure you’re comfortable and
confident to make this process as stress free as possible.
Support: From general business and marketing support
through to ongoing technical support we have you covered.
We provide clients with a full solution from the moment you
engage with us.
If you have a question, we have an answer. If you have a
concern, we have a solution. And if you’re interested, we
have plenty of options.
SPECTRUM SCIENCE & BEAUTY
5. 3
MAINTENANCE, SERVICE
AND SUPPORT
EXPERIENCE // SERVICE
We provide our customers the peace of mind that they’re not
alone when it comes to any potential concerns.
All of our team members will go above and beyond to ensure you never feel
overwhelmed by our devices and systems. Delivering unparalleled Maintenance,
Service and Support are a major part of our company ethos and we proudly share
that with each of our valued customers.
Technology can be a scary thing, if something goes wrong it’s often difficult to self
diagnose but with our 24/7 technical support you’ll never have to worry. Our engineering
department and network technicians provide regional service and support for all of your
devices. Regardless of when you need it, technical support is available to you.
We’re here for any of your needs. Do you need assistance with maintenance? We
are here to help. Would you like advice regarding treatments? We are always just a
phone call away.
24/7 TECHNICAL SUPPORT
CORPORATE CREDENTIALS
6. 4
TRAINING
We understand how busy you are. Business is
booming and that’s a great thing! In order to best
accommodate you we provide flexible training
opportunities for each of our customers.
We have a fully functional clinic located in beautiful Noosa Heads
on the Sunshine Coast where we offer comprehensive training
courses to assist you in making the most out of your new
equipment. Should you not be available to visit our state of the
art clinic, we are happy to send our trainers to you. Our training
programs are specifically tailored to each individual or group
as to ensure we provide the most informative and successful
experience possible.
We have also partnered with leading training schools and
educators throughout Australia and New Zealand should that
option better suit your needs and availability.
Our extensive training courses are available on all of our
machines and equipment to best prepare you for the next step
in your business. We offer a broad range of training options from
formalised courses to customised training packages.
Perhaps you’ve already undergone a training session and
would just like a refresher course or you simply need additional
assistance, we are happy to accommodate you.
SPECTRUM SCIENCE & BEAUTY
7. 5
CLINICAL SUPPORT
TRAINING // SUPPORT
High quality clinical support is key to taking your business to the
next level. We pride ourselves on our extensive knowledge base
and our ability to provide the outstanding clinical support that is so
essential to your experience.
Our trainers have undergone extensive training, hold diplomas in their areas of
expertise and have years of experience. From the installation forward your trainer/
therapist will serve as your clinical support system.
Whether it is running our advanced training courses, handling all of your clinical
enquiries via telephone and email support or potentially assisting you with well honed
strategies to enhance your treatment menus and grow your practice. Our impressive
and dedicated therapists and trainers are eager to share their wealth of knowledge
with you, our valued client.
Additionally, each of our therapists offers a varied suite of specialist experiences,
so they are prepared for anything that may come your way and know how to easily
combat potential issues. When working with Spectrum you don’t have to worry about
unexpected surprises because we have seen it all and know how to handle it.
ENHANCING YOUR BUSINESS
CORPORATE CREDENTIALS
8. 6
PRODUCT KNOWLEGE
We proudly answer to the name, Product
Knowledge Experts, because, to put it simply,
that’s what we are. We are highly skilled in our
areas of expertise and serve as a thorough and
informative resource for our extraordinary
client base.
You can rest easy because we will do everything in our power to
transfer our broad and extensive knowledge base on to you. We never
over promise and under deliver. We are what and who we say we are
and are proud of it.
If you’re expecting high quality and innovative technology, incomparable
customer service and ongoing support and assistance then you won’t
be disappointed, because that is exactly what we provide.
Anti-aging, Permanent Hair Reduction, Body Contouring,
Exfoliation, Hair Growth, Tattoo Removal, Pigmentation, Scarring,
Acne Treatment, and Surgical Needs are just a taste of our
specialties.
SPECTRUM SCIENCE & BEAUTY
9. 7
MANUFACTURING PARTNERS
KNOWLEGE // PARTNERS
We partner with only the best manufacturing companies to ensure
we’re able to provide the highest quality, innovative technology
possible to our clients. Every one of our devices undergoes
thorough development processes.
Our Spectrum equipment is designed in Australia and manufactured in China, Korea and Italy.
This allows us to ensure a quality design and competitive price. Additionally, by designing
here in Australia, we follow the incredibly high safety standards further providing you peace of
mind. Working closely with our manufacturing partners we source components to the highest
possible standards from around the globe.
Our manufacturers all follow our company ethos and value integrity, honesty and quality above
all else ensuring that every interaction with Spectrum whether it is ‘behind the scenes’ or client
facing, is a positive one.
PROVIDING INNOVATIVE TECHNOLOGY
CORPORATE CREDENTIALS
10. 8
SPECTRUM SPECIALISED TEAM
Our Spectrum team is comprised strictly of specialists, so you can
rest assured that your experience will be seamless and successful.
Our impressive team has worked with salons, medical practices, skincare clinics and
at home suppliers across Australia and New Zealand, providing a carefully honed,
full-service solution.
Our specialised key management team is lead by Ben Skeggs who serves as our
Managing Director. Ben completed a Bachelor of Commerce and Master of Business
at the University of Otago in New Zealand and boasts an impressive background,
having worked internationally in both finance and consultancy roles prior to joining
Spectrum. Ben values great service, integrity and quality and his diverse team are a
great representation of that philosophy.
From our Director to our Engineers, Business Development Managers to Therapists,
every member of the Spectrum team is experienced, dedicated, professional and
eager to help you achieve your goals.
We can’t wait to treat you to the Spectrum Experience.
Having invested in capital equipment previously, I thought I had an
understanding of the service level I could expect in the industry. Not so!
The team from Spectrum seem to have created a new service paradigm
and I can only describe it as 'platinum' standard! Their training and support
are unparalleled and every interaction with them leaves me feeling like my
investment in their laser (which is achieving amazing outcomes) was the best
decision I made for my business.
Thank you Spectrum Science and Beauty! I'm a raving fan!!
Angela Wolf
Invisible.Ink Tattoo Removal Specialists.
SPECTRUM SCIENCE & BEAUTY
11.
12. P 1300 766 198
E sales@spectrumsciencebeauty.com.au
A PO Box 1647,
Noosa Heads, Qld 4567
spectrumsciencebeauty.com.au