Feed back 306 bec bagalkot mba BY BABABSAB PATIL

2. Organizational Capital
The capacity of an organization
to effectively and efficiently achieve
its objectives and move toward
fulfilling its vision.

3. Capital Domains
Fundamentally there are
three domains of capital Social
that need to be
Physical
continuously developed to
achieve a high level of
Organizational Capital. Human

4. Building Components
Three components are External
used to build
organizational capital. Internal
Leadership

5. Leadership Excellence
How do we strive to
External
become better leaders?
 Understanding Internal
 Assessing
Leadership
 Improving

6. Understanding
Two Questions?
What do we know about our leadership abilities?
What do others know about our leadership
Known
abilities?
Self
Unknown Known
Others
* Based on the Johari Window of Interpersonal Development

7. Known v. Unknown
Known
Facade Arena
Self
Unknown Blind Spot
Unknown Known
Others
* Based on the Johari Window of Interpersonal Development

8. Moving Towards Known
Known
Facade
Arena
ck
ba
ed
Self
F e
Unknown Blind Spot
Unknown Known
Others
* Based on the Johari Window of Interpersonal Development

9. Assessing
 Observed behaviors
 Anonymous
 Easy to administer
 Results for your use
 Multi-rater strategy

10. Multi-Rater
Self
Direct Reports Supervisor
Peers

11. Single v. Multi-Rater
Single-Source may……. Multi-rater tend to…….
 Be self-serving • Have balance
 Reflect bias • Remove bias
 Not have observed • Be those who know
 Avoid confrontation • Promote honesty
 Vary from source • Present fuller picture

12. Use of
1. Identification of areas of strength and concern
2. Comparison to peer group
3. Creation of Personal Development Plan (PDP)
4. Build Organizational Capital

13. Process
Introduction Distribution Collection Consultation
Revision Presentation Creation (PDP)

14. Distribution Packets
360 Feedback Packets Include:
• Introductory Letter
• Frequently Asked Questions
• Individual Instructions
• Signature Sheet

15. Collection
• All On-line
• Battery of Items and Open-ended sections
• Requires Access Code
• After 1st week you are asked to remind participants
• You are given access codes to handle lost instructions

16. Consultation
• Understanding the data (What do the
numbers and comparisons mean?)
• Dealing with the information (Am I
surprised or does this confirm what I
think?)
• Raising new question (Why do others
view me this way?)
• Addressing the 360 feedback data (What
do I do next?)

17. Creation of
Personal Development Plan
• Reflect on results
• Set priorities
• Create action plans and timelines
• Anticipate barriers
• Act on the plan

18. Presentation and Revision
• Identify Best Practices from Results
• Presentation of Best Practices
• Use data to revise PDP

19. Process
Introduction Distribution Collection Consultation
Revision Presentation Creation (PDP)